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Summary of Contents for Ride1up 500 Series
- Page 1 E-bike Owner’s Manual Model: 500 Series For the most up to date documents, bike models, additional information, instructional videos, and more, visit us at Ride1UP.com...
- Page 2 Ride1UP 500 Series Owner’s Manual Thank you for purchasing a Ride1UP 500 Series e-bike! This manual contains important safety, performance & maintenance information. Please take a moment to read the manual and review our instructions before you start riding & keep the manual for the future reference.
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Page 3: Table Of Contents
Model: 500 Series Table of Contents 1. Safety Notes Personal Safety 1.1) E-bike Safety 1.2) Electrical Safety 1.3) Brake Safety 1.4) Maintenance 1.5) Additional Warnings 1.6) Notable Bike Parts 1.7) 2. What’s in the Box? 3. Installation Steps: Assembling Your Bike 3.1) - Page 4 Reset to Default Settings 9. Error Code Troubleshooting 9.1) Error Codes/Source of the Error 10. Warranty Information 10.1) How to Handle Warranty Claims For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com...
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Page 5: Safety Notes
1.3) Electrical Safety: Only use the charger supplied by Ride1UP. Do not store the bike or battery plugged into a wall outlet. Unplug the battery before leaving the bike alone. Never modify the charger in any way. The charger has been designed for a specific voltage, always check that the outlet’s voltage is the same as that stated on the rating... -
Page 6: Maintenance
Do not ride your bike at night without working front lights and rear tail lights. Failure to do so may result in serious injury and/or death. For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 7: Notable Bike Parts
• 1.7) Notable Bike Parts: For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 8: What's In The Box
(fenders and rack, if ordered*), stem and handlebars, all zip tied together and padded. Figure 2: Saddle and separate box with: crank arm, bolt, pedals, charger, headlight, bolt, and toolkit. For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 9: Installation Steps: Assembling Your Bike
3. Installation Steps: Assembling Your Bike • 3.1) Step 1: Fork Assembly: For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 10: Detailed Torque Settings
Left side 114-130kgs (Park tools, 33-34) Right side 150-172kgs (Park tools, 35-36) Front wheel, 13G spoke: Left side 133-151kgs(Park tools, 30-31) Right side 104-117kgs(Park tools, 28-29) For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 11: Front Wheel Assembly
WARNING ◆ IT IS VITAL THAT THE QUICK RELEASES HAVE BEEN TIGHTENED. IF THEY ARE NOT PROPRRLY ALIGNED, THE WHEEL MAY COME OFF, CAUSING DAMAGE TO THE BIKE OR YOURSELF. For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 12: Saddle/Seat Post Assembly
The seat post angle is adjustable. Ensure the bolt is correctly torqued. If left loose or over- tightened, the seat post bolt could snap. For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 13: Crank Arm Assembly
THERE ARE TWO PEDALS INCLUDED IN THE BOX WITH YOUR BIKE. THE PEDALS ◆ SCREW INTO THE ENDS OF THE CRANKS WITHOUT EXTRA NUTS, SCREWS OR PINS. For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 14: Battery Connection & Removal
Replace battery with key in the same position, then turn key to lock. (Figure D) NOTE: ◆ ALWAYS KEEP THE CHARGER PORT COVERED TO PROTECT AGAINST MOISTURE, WHICH CAN DESTROY THE BATTERY. For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 15: E-Bike Basics & Care
5.1) E-bike Basics: Your 500 series e-bike will arrive with an LCD 3-button display installed. The middle button turns on and off the bike. Simply hold the button down. (Note: There is a button on the battery as well, which only functions as a battery charge gauge.) The + button increases pedal assist and the –... -
Page 16: (5.3.D) Fenders
If you cannot fix the derailleur hanger, new ones can be found online. Ride1UP will cover the cost if it arrived bent. (5.3.f) Noise When Riding: Refer to the three issues above. Gears, fenders, and brakes are the most common sources of riding noise. -
Page 17: (6.1.D) Ebs
For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 18: Charging The Battery
Do not leave the battery unattended while plugged into the charger. Do not store the batteries connected to the charger. For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 19: Display Instructions
8. Display Instructions • 8.1) General Operation: (for more information, download the entire LCD manual at ride1up.com/bike/support) • Switching the e-bike System On/Off: to switch on/off the e-bike system, hold the MODE button for 2 seconds. • To turn the headlight on/off, hold the + button. -
Page 20: Screen Display Settings
• 8.3) Screen Display Settings: • 8.4) Symbols Explained: For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 21: Reset To Default Settings
2s to recover default settings, the display shows DEF-00 at the same time, and then returns to a general display state. Recover Default Settings Interface. (Image) For the most up to date documents, bike models, additional information, instructional videos, and more visit us at Ride1UP.com... -
Page 22: Error Code Troubleshooting
EBS (electronic issue. This can happen often after a crash or when the bike is brake shut-off) dropped. See video on the Ride1UP YouTube channel, or under instructional videos on the support page to resolve. Communication A problem with the connection from the internal controller to the Error display. -
Page 23: Warranty Information
After the first 30-days Ride1UP will ship replacement parts of defective items within one year at no charge. The owner will be responsible for labor. Warranty parts will be shipped within the U.S. only at our cost. It will be necessary to send an email with a photo/and or as appropriate to support@ride1up.com...
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