Ip Address Troubleshooting; Dhcp Troubleshooting; Tcp Server Mode Operation Troubleshooting - Sena HelloDevice Lite Series User Manual

C.4 IP Address Troubleshooting
Problem Cause
Cannot find IP LS100W is disconnected
address of the from your Wireless
LS100W network.
HelloDevice Manager The LS100W is not
cannot probe the assigned valid IP
LS100W address
HelloDevice Manager
and the LS100W are not
on the same subnet
C.5 DHCP Troubleshooting
Problem Cause
Cannot lease IP DHCP server is not
address working
IP address of the DHCP server does not
LS100W is changed extend lease time
C.6 TCP Server Mode Operation Troubleshooting
Problem Cause
Cannot connect to IP configuration of
the LS100W remote host is invalid
Host mode of the
LS100W serial port is
not TCP server
IP address of the
LS100W or TCP port
number is wrong
DSR option is set but
DSR input is not high
TCP connection with
the other host is
established already
Action
Use serial console to find IP address
Use HelloDevice Manager program to probe the LS100W on
the network
Use serial console to assign valid IP address to the LS100W
Run HelloDeviceManager on the PC that is on the same subnet
with the LS100W
Action
Check if DHCP server is working correctly
Check if DHCP server is working correctly
Action
Check if IP configuration of the remote host is valid
Change the host mode of the LS100W serial port to TCP server
or TCP server/client
Specify valid IP address and TCP port number of the LS100W
Disable DSR option or make DSR input of the LS100W high
Close established TCP connection or connect later
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