※ If the PAPER "Red" light is blinking,
The paper roll is not installed or is at or near the end. Install a new
paper roll. See Chapter 1 for instructions.
※ The ERROR light is Off, but nothing is printed.
Try to run the self test to check that the printer works properly. See
the self test instructions in Chapter 1 to run the self test. If the self
test does not work, contact your dealer or a qualified service person.
If the self test works properly, check the following:
1. Check the connection at both ends of the interface cable
between the printer and the computer. Also make sure that this
cable meets the specifications for both the printer and the
computer.
2. The data transmission settings may be different between the
printer and computer. Make sure that the printer's DIP switch
settings for data transmission are the same as the computer.
You can print the printer's interface settings using the self test.
If the printer still does not print, contact your dealer or a qualified
service person.
※ Printing is poor.
Paper dust on the heating element of the thermal print head can
lower the print quality. Try cleaning the print head as described
below:
4-2
Cleaning the print head
CAUTION:
After printing, the print head can be very hot. Be careful not to touch it.
Also let it cool before you clean it. Do not damage the print head by
touching it with your fingers or any hard object.
1.
Open the printer cover.
2.
Clean the thermal element of the print head with a cotton swab
moistened with alcohol solvent (ethanol, methanol, or IPA).
Paper handling problems
※ Paper is jammed inside the printer.
CAUTION:
Do not touch the print head because it can be very hot after printing
continuously for a long time.
To clear a paper jam, follow the steps below:
1. Turn the printer off and press the cover open button to open the
cover.
2. Remove the jammed paper and put the roll back in the printer
and close the cover. (Take care not to touch the print head.)
3. If paper is caught in the automatic cutter and the printer cover
cannot be opened, open the cutter cover as shown below.
4-3
Need help?
Do you have a question about the TM200 and is the answer not in the manual?