Mahindra THAR CRDe 2015 Owner's Manual page 79

MAINTENANCE
Prepare a List
Make a written list of your vehicle's problems or the specific work you want done. If
you've had an accident or work done that is not on your maintenance log, let the
service advisor know about it.
Be Reasonable with Requests
If you list a number of items and you must have your vehicle by the end of the day,
discuss the situation with the service advisor and list the items in order of priority.
13.1.2 Need Assistance?
It is recommended talking to an Authorized Mahindra Dealer service manager first.
Most matters can be resolved with this process. If for some reason you are still not
satisfied, talk to the general manager or owner of the dealership.
If an Authorized Mahindra Dealership is unable to resolve the concern, you may
contact any Mahindra Customer Care executive. They would need the following
information:
Owner's name and address, owner's telephone number (home and office),
Authorized Dealership name, Vehicle Identification Number (VIN), vehicle delivery
date and mileage.
13.1.3 Warranty Information
Read the Warranty Information given in the 'Warranty Information & Maintenance
Guide' for the terms and provisions of Mahindra warranties applicable to this vehicle.
Mahindra genuine parts, fluids, lubricants and accessories are available at any
Authorized Mahindra Dealer. They will help keep the vehicle operating at its best.
13.1.4 Protect your Warranty
Routine maintenance is not only the best way to help keep your vehicle performing as
intended, it's also the best way to protect your warranty. Failure to perform
13-2
scheduled maintenance specified in the Service Coupon Booklet will invalidate
warranty coverage on parts affected by the lack of maintenance. We can't stress
enough how important it is to keep records of all maintenance. Damage or failures
due to neglect or lack of proper maintenance are not covered under warranty.
Keeping maintenance records is easy with the service coupon booklet
It's important to document the maintenance of your vehicle. For your convenience to
maintain records of service, the scheduled maintenance coupons are provided in the
service coupon booklet. Every time you bring your vehicle in for scheduled
maintenance, be sure to present this booklet and certify the work. Also record the
date of service and mileage at the time of service. This will make record keeping easy
and, should your vehicle ever require warranty coverage, you will have all the
documentation to show you've properly maintained it.
13.1.1 Maintenance Interval
Mahindra establishes recommended maintenance intervals based upon engineering
testing to determine the most appropriate mileage to perform the various
maintenance services. This protects your vehicle at the lowest overall cost to you.
Mahindra recommends that you do not deviate from the maintenance schedules
presented in this Maintenance Schedule.
13.1.1.2 Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic by itself, and
does not necessarily indicate a concern or that the fluid needs to be changed.
However, discolored fluids that also show signs of overheating and/or foreign
material contamination should be inspected immediately by a qualified expert such
as the factory trained technicians at your Authorized Mahindra Dealer. Your vehicle's
oils and fluids should be changed at the specified intervals or in conjunction with a
repair.
© Copyright Mahindra & Mahindra Ltd.042015