Table of Contents
Advertisement
User's Guide
❏ Make sure the USB cable is securely connected to the scanner and the computer.
❏ Use the USB cable that came with the scanner.
❏ Make sure the scanner is turned on.
❏ Wait until the status light stops flashing indicating that the scanner is ready to scan.
❏ Connect the scanner directly to the computer's USB port. The scanner may not work properly when connected
to the computer through one or more USB hubs.
❏ If you are using any TWAIN-compliant applications, make sure that the correct scanner is selected as the
scanner or source setting.
Pressing a Scanner Button Does Not Start the Correct Application
❏ Make sure the scanner is connected to your computer properly.
❏ Make sure Epson Scan 2 and other applications are installed correctly.
❏ Make sure Document Capture Pro (Windows) or Document Capture (Mac OS X) is installed correctly.
❏ Check the correct setting is assigned to the scanner button in Document Capture Pro (Windows) or Document
Capture (Mac OS X).
Related Information
"Scanning Using a Scanner Button" on page 54
&
Paper Feeding Problems
Multiple Originals Are Fed
If multiple originals are fed, open the scanner cover and remove the originals. Next, close the scanner cover.
If multiple originals are fed frequently, try the following.
❏ If you load unsupported originals, the scanner may feed multiple originals at a time.
❏ Clean the rollers inside the scanner.
❏ Reduce the number of originals being placed at a time.
❏ Use Automatic Feeding Mode in Epson Scan 2, and scan originals one by one.
❏ Fan the originals, align the edges of the originals, and then slide the leading edge into a wedge shape before
loading into the input tray.
Related Information
"Cleaning Inside the Scanner" on page 74
&
"Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode)" on page 56
&
"Placing Standard Size Originals" on page 23
&
Solving Problems
91
Hide quick links:
Advertisement
Table of Contents
