Operating instructions Washing machine To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions before it is installed and used for the first time. en-AU, NZ M.-Nr. 11 409 950...
Removing the protective foil and stickers ............17 Miele@home ......................18 1. Setting the language ..................19 2. Setting up Miele@home ..................19 3. Removing the transit bars ................. 20 4. Commissioning TwinDos ................... 20 5. Starting the calibration programme..............23 Washing environmentally and economically ............
Detergent ...................... 55 The correct detergent.................... 55 Detergent dispensing aids..................55 Fabric softeners and liquid starch ................. 55 Miele detergents....................57 Cleaning and care .................... 59 External casing and fascia panel................59 Cleaning the detergent dispenser drawer ............. 59 TwinDos maintenance ................... 61 Hygiene info (Cleaning the drum) ................
Screwing out and adjusting the feet..............79 Installing under a continuous worktop ............. 80 Washer and dryer stack ................... 80 The Miele water protection system ............... 81 Connection to the water supply ................82 Drainage ........................ 83 Electrical connection .................... 84 Technical data......................
Water plus level ..................... 92 Maximum rinse level ..................... 93 Suds cooling ......................93 Low water pressure ....................93 Anti-crease ......................93 Miele@home ......................94 Remote control...................... 95 SmartGrid ......................95 RemoteUpdate ...................... 96 Detergents and care products ................ 97 Detergent.......................
Caring for the environment Disposal of the packing Disposing of your old material appliance The transport and protective packaging Electrical and electronic appliances has been selected from materials which often contain valuable materials. They are environmentally friendly for also contain specific materials, disposal, and can normally be recycled.
“Installation”, as well as in the “Warning and Safety instructions”. Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
Warning and Safety instructions This washing machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning its use by a person responsible for their safety.
Faulty components must only be replaced by genuine Miele spare parts. Miele can only guarantee the safety of the appliance when Miele replacement parts are used. The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary.
(e.g. on a ship). Do not make any alterations to the machine, unless authorised to do so by Miele. In areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the machine and its surroundings in a clean condition at all times.
Warning and Safety instructions Correct use Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
Miele recommends using Miele descaler for washing machines which is available to order online at shop.miele.com (depending on country) or from Miele. Strictly observe the instructions on the packaging.
Miele cannot accept liability. A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.
Operating the washing machine Control panel a Control panel d OK sensor The control field consists of a The OK sensor is used for display and various sensor controls. confirming selected values. The individual sensors are explained e TwinDos sensors with the in the following sections.
Operating the washing machine f Optical interface k Start/Add laundry sensor For service technicians. The programme can be started g Sensor controls for Extras as soon as the sensor is You can supplement wash flashing on and off. Touching programmes with Extras. the Start/Add laundry sensor If a wash programme has been starts the selected programme.
Operating the washing machine Setting numerical values Display The standard display shows the Start in following values from left to right: The numerical value is highlighted in 2:59 1400 white. Touching the sensor ...
Before using for the first time Remove the detergent Damage resulting from incorrect cartridges and the drain hose installation and connection. elbow from the drum Installing and connecting the washing machine incorrectly will Two detergent cartridges for automatic cause serious damage to property. detergent dispensing and an elbow See “Installation”.
– a Wi-Fi network failures. Therefore, a constant availability of featured functions cannot – the Miele@mobile App be guaranteed. – a Miele user account. The user account can be created via the Miele@home availability Miele@mobile App. The ability to use the Miele@mobile App...
Confirm with OK. The following message appears in the display: Set up now To set up Miele@home now: Touch the OK sensor. To postpone set-up until later: Touch the sensor until the following appears in the display: Set up later ...
Confirm with the OK sensor. Remove the transit bars as described in “Installation”. Miele UltraPhase 1 The following message appears in the display: Confirm with the OK sensor.
Before using for the first time The following appears in the display: Insert Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position. Remove the foil from the detergent cartridge. Open the access panel for TwinDos.
Agent for Confirm with the OK sensor. Remove the foil from the detergent Miele UltraPhase 2 cartridge. Confirm with the OK sensor. The dispensing quantity for UltraPhase 2 for (hardness range I) is preset.
Before using for the first time 5. Starting the calibration programme For optimum water and energy consumption and excellent wash results, it is important to calibrate the washing machine. To do this, the Cottons programme must be run without laundry and without detergent.
– Washing at low temperatures and/or using liquid detergents can cause bacteria and odours to build up in the washing machine. Miele therefore recommends cleaning the washing machine once every month. The washing machine reminds you to...
2. Selecting a programme 2. Selecting additional programmes Switching on the washing by setting the programme selector to machine “Further programmes/” and using Turn the programme selector to a the display: programme. Programme selection There are three possible ways to select a programme: 1.
2. Selecting a programme 3. Selecting programmes via the MobileStart programme selector position and the Miele@mobile App Useful tip: In order to use MobileStart , the washing machine must be logged on to the Wi-Fi network Remote control must be switched Turn the programme selector to the MobileStart position.
3. Loading the washing machine Opening the door Closing the door Take hold of the door and pull it Make sure that no items are caught open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry.
4. Selecting programme settings Extras sensor Selecting a temperature/spin speed You can select additional Extras using the Extras sensor. You can alter the preset temperature/ Touch the Extras sensor. spin speed of a wash programme, if this option is permitted for that The following appears in the display: programme.
4. Selecting programme settings Delay start/SmartStart Cancelling Delay start The selected Delay start time can be Delay start cancelled before the programme starts. With Delay start you can delay the Touch the sensor. start of a programme. The selected Delay start time will This function is active when the appear in the display.
4. Selecting programme settings SmartStart Setting the timeframe The SmartStart function (only If you have activated the SmartGrid functional in selected countries) lets function in Settings, SmartStart in you define a period of time during instead of will appear in the Start in display when you touch the sensor which your washing machine will start...
UltraPhase 1 and UltraPhase 2 clean white and coloured fabrics thoroughly. UltraPhase 1 and UltraPhase 2 single use cartridges are available to order from Miele or via the internet at shop.miele.com (see the end Press the yellow button above the of this booklet for details).
5. Adding detergent Selecting the degree of soiling Using other methods to remove stains The level of soiling in laundry is divided into three settings: If you wish to use additional methods of stain removal, you have the following – Light options: No visible soiling or stains...
5. Adding detergent Adding fabric softener Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used with this appliance. Please observe the instructions for use and dosage on the detergent packaging. Ensure that TwinDos dispensing is deactivated.
5. Adding detergent Tips on dosing Using liquid detergent with a pre- wash Adjust the detergent dosage to the level of soiling of the laundry and the size of Liquid detergent cannot be used for the the load. Reduce the amount of main wash if the pre-wash has been detergent with smaller loads (e.g.
You can order the capsules online at shop.miele.com (depending on country) Open the lid of the / or from Miele (see the end of this compartment. booklet for contact details). Capsules pose a health risk.
5. Adding detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the compartment is solely via the capsule. No additional fabric softener may be added to the compartment when using a capsule. ...
6. Starting the programme Starting a programme Adding laundry during a programme sequence Touch the flashing Start/Add laundry sensor. Laundry can be added or removed at The door will lock and the programme any time, provided that the symbol will start. is not illuminated in the display.
7. At the end of the programme Opening the door and removing the laundry The door remains locked during the Anti-crease phase. The display will change to show: Finish/Anti-crease Press Start button Unlock the door either by touching the Start/Add laundry sensor or by turning the programme selector to the position.
Spinning Final spin speed in the Programme programme Cottons 1400 When a programme is selected, the Minimum iron 1200 optimum spin speed for this wash Delicates programme will appear in the display. Woollens 1200 A faster spin speed can be selected for Silks ...
Spinning Omitting the final spin (Rinse Rinse and interim spin hold) There is a spin cycle after the main wash and between the rinses. A Set the spin speed to (Rinse reduction in the final spin speed will hold). also reduce the interim spin speed.
Programme chart Programmes on the programme selector Cottons Cold to 90°C Max. load 9.0 kg Items Cottons, linens or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc. Notes The wash temperatures 60°C/40°C are different to the / wash temperatures due to: –...
– Pre-treat collars and cuffs if necessary. – Wash silk shirts and blouses in the Silks programme. – If the preset Pre-ironing Extra is switched off, the maximum load capacity is increased to 2.0 kg. MobileStart The Miele@mobile App is used for selecting programmes and operating the machine.
Programme chart Express 20 Cold to 40°C Max. load 3.5 kg Items Cotton garments that have hardly been worn or are only very lightly soiled. Notes The Quick Extra is activated automatically. Dark garments/ Cold to 60°C Max. load 3.0 kg Denim Items Black and dark garments made from cotton, mixed fibres and...
Programme chart Programmes accessed via Further programmes/ with the programme selector Outerwear Cold to 40°C Max. load 2.5 kg Items Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc. Notes – Close any zips and Velcro fasteners before washing. –...
Programme chart Separate rinse/Starch Max. load 8.0 kg Items – For rinsing hand-washed items. – For starching table cloths, serviettes and workwear. Notes – Reduce the spin speed for fabrics that crease easily. – Laundry that is to be starched should be washed but not treated with fabric softener.
Cleaning the washing machine will significantly reduce bacteria, mould, and biofilm, and prevent the build-up of unpleasant odours. Notes – Optimum results can be achieved by using Miele’s IntenseClean washing machine cleaner. Alternatively, a universal powder detergent can be used.
Garment care label symbols Washing Drying The figure quoted in the symbol is the The number of dots indicates the maximum temperature at which the drying temperature. garment can be washed. The number Normal temperature of bars under the symbol indicates the level of agitation permitted.
Extras You can use the Extras sensors to Short augment the wash programmes. For light soiling with no visible staining. The wash duration is reduced. Selecting Extras Extras are selected or deselected using Pre-ironing the sensors in the control field. In order to reduce creasing, the laundry Additional Extras can be selected from undergoes a smoothing process at the...
Extras Soak Extras can be selected using the Extras sensor. For heavily soiled fabrics with protein stains. Selecting Extras in the display A duration of between 30 minutes and Touch the Extras sensor. 6 hours can be selected in 30-minute increments for the soak process. See The following appears in the display: “Settings”...
Programme sequence Special features in the = low water level programme sequence = medium water level Anti-crease: = high water level At the end of the programme the drum = intensive rhythm continues to turn at intervals for up to 30 minutes to help prevent creasing.
Changing the programme sequence Changing the programme Interrupting a programme Turn the programme selector to the It is not possible to change the position. programme, the temperature, the spin speed or the selected Extras after the The washing machine switches off. programme has started.
Detergent The correct detergent Refill packs of detergent All detergents produced for automatic When purchasing detergent, buy refill front loading washing machines are packs wherever possible. This helps suitable. Follow the manufacturer's reduce the amount of waste packaging. instructions and dosage Fabric softeners and liquid recommendations on the packaging.
Detergent Adding fabric softener or liquid Colour run and dye removers/ starch separately dyes Prepare the starch in accordance with Damage due to colour run/dye the manufacturer's instructions on the removers. packaging. Colour run and dye removers can Useful tip: When adding fabric cause corrosion in the washing softener, activate the Water + Extra.
Detergent Miele detergents Miele detergents have been specially designed for everyday use in Miele washing machines. See “Detergents and care products” for more information about these detergents. Miele Miele capsules UltraPhase 1 and 2 Cottons ...
Detergent The recommendations apply to the temperature ranges given in the Programme chart. Universal Colour Delicates and Special woollens detergent Cottons – – Minimum iron – – – Delicates – – – Woollens ...
Cleaning and care External casing and fascia Cleaning the detergent panel dispenser drawer Washing at low temperatures and the Risk of electric shock! use of liquid detergent can lead to a Mains voltage is present when the build-up of bacteria in the detergent washing machine is switched off.
Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times.
(only available in selected countries) or an empty TwinDos container. Depending on country, both are Touch the sensor until the available from the Miele online shop. following appears in the display: The washing machine has a cleaning Start Mainten.? programme for the TwinDos system.
Cleaning and care Using pointed pliers, take hold of the Hygiene info plastic filter bar 2 and remove the (Cleaning the drum) plastic filter. Washing at low temperatures and/or Clean the filter. using liquid detergents can cause bacteria and odours to build up in the ...
With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you won't need a service call.
Then switch the washing machine on again. Restart the programme. If the fault message appears again, contact Miele. To switch off the fault message: Turn the programme selector to the position to switch the washing machine off.
Check whether the maximum drain height of 1 m has been exceeded. If the fault message appears again, contact Miele. The washing machine can still be used, but without the Pre-ironing Extra. The messages will appear at the end of the programme and when the washing...
Detergent is not dispensed even though the TwinDos sensor is lit. Try again. If detergent is still not dispensed, call Miele. The messages shown on this page are examples. They may differ depending on whether they refer to compartment or .
60°C has not been run for a long time. Run the Clean machine programme using the Miele IntenseClean machine cleaner or a universal powder detergent. This will clean the washing machine and prevent a build-up of bacteria and odours.
Problem solving guide General problems with the washing machine Problem Possible cause and remedy Large amounts of The water pressure is too low. detergent residue Clean the filter in the water inlet. remain in the detergent It may be useful to select the Water + Extra. dispenser drawer.
They do not remove fruit, coffee and tea result. stains. Use the Miele 2 Phase System. The targeted addition of UltraPhase 2 during the wash process removes stains effectively. Use a general purpose powder detergent containing a bleaching agent.
Wait until the temperature in the drum has been cancelled. decreased and the message has gone out in the display. The following appears The door lock has jammed. in the display: Call Miele. Service Door release fault F35...
Problem solving guide Procedure for draining the machine Opening the door in the event of a blocked drain outlet and/ When removing the drain filter, do or power cut not remove it completely. Switch off the washing machine. Place a suitable container under the access panel, e.g.
Problem solving guide Opening the door Danger of injury due to rotating drum! Reaching into a moving drum is extremely dangerous. Danger of injury! Always make sure that the drum is stationary before reaching in to remove laundry. Remove the drain filter completely. ...
Optional spare parts and accessories cannot remedy yourself, please contact for this washing machine are available Miele. from Miele. Contact information for Miele can be Warranty found at the end of this booklet. The manufacturer's warranty for this Please quote the model and serial appliance is 2 years.
*INSTALLATION* Installation Front view a Inlet hose (tested to withstand e Detergent dispenser drawer pressures up to 7000 kPa) f Door b Electrical connection g Access to filters, pumps and c Flexible drain hose (with detachable emergency release swivel elbow) h Access panel for TwinDos cartridges d Control panel i Four height-adjustable feet...
*INSTALLATION* Installation Rear view a Drain hose e Inlet hose (tested to withstand pressures up to 7000 kPa) b Transport clips for inlet and drain f Safety caps for transit bars hoses and mains connection cable c Electrical connection g Transport clips for inlet and drain hoses and for storing transit bars d Protruding lid for holding when when not in use...
*INSTALLATION* Installation Installation surface Transporting the washing machine to its installation site A concrete floor is the most suitable installation surface. It is far less prone Danger of injury due to to vibration during the spin cycle than unsecured lid. wooden floorboards or a carpeted Make sure the fixings at the back of surface.
*INSTALLATION* Installation Using the spanner supplied, turn the Turn the right-hand transit bar left-hand transit bar anti-clockwise clockwise 90°, then 90°, then withdraw the transit bar. withdraw the transit bar.
*INSTALLATION* Installation Risk of injury from sharp edges. There is a risk of injury from reaching into holes that are not covered. To avoid the risk of injury, the holes for the transit bars must be covered after the transit bars have been removed! ...
*INSTALLATION* Installation Levelling the machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine.
*INSTALLATION* Installation Installing under a continuous Washer and dryer stack worktop A Miele tumble dryer can be stacked with the washing machine. The Risk of electric shock due to appropriate “WTV” stacking kit* to exposed cables. match your tumble dryer is required.
The Miele water protection housing system – Sump: Any leaking water is collected The Miele water protection system in a sump in the base of the machine. protects all parts of the washing A float switches off the water inlet...
*INSTALLATION* Installation Maintenance Connection to the water supply Only use a genuine Miele hose should Health risk and risk of damage you ever need a replacement. These are due to contaminated mains water. tested to withstand pressures up to The quality of the water used must 7000 kPa.
If required, the hose can be extended to a length of up to 5 m. The necessary parts can be purchased from Miele. For a delivery head of more than 1 m (up to a max. of 1.8 m) a replacement drain pump will need to be fitted.
If the connection cable is damaged, it must only be replaced with a specific connection cable of the same type (available from Miele) in order to avoid a hazard. For safety reasons, such replacement may only be carried out by a suitably qualified and competent technician or Miele.
Technical data Height 850 mm Width 596 mm Depth 643 mm Depth with door open 1077 mm Height for building under 850 mm Width for building under 600 mm Weight approx. 96 kg Capacity 9 kg dry laundry Voltage See data plate Rated load See data plate Fuse rating...
Settings Selecting settings You can use the settings to alter the machine's electronics to suit changing Touch the sensors until the requirements. setting you want appears in the display. Settings can be altered at any time. – The sensor scrolls down the list. Calling up settings –...
, the 1. New (full) cartridges are used. respective TwinDos compartment will 2. The cartridges must not be removed be deactivated. from the washing machine before they need replacing. Useful tip: The level can be corrected via the Miele@mobile App.
Settings Degree of soiling Keypad tone You can specify the level of soiling Each touch of a sensor is confirmed that is preset for the sensor. with an audible tone. Options: Options – – Light – (quiet) –...
Do not forget the code you have – (factory setting) set. – (bright) If you forget the code, only a Miele service technician can unlock the – Sensors inactive washing machine.
Settings Disp. switch-off stat. Memory The display and the sensor control The washing machine will save the lighting is switched off to save energy. last settings (temperature, spin speed Start/Add laundry sensor flashes and some of the Extras) selected for a slowly.
Temp. reduction – (factory setting) Normal At high altitudes water has a lower – Plus boiling point. Miele recommends activating the reduced temperature – Plus setting at altitudes of 2,000 m or – Plus above to prevent water from boiling.
Settings Maximum rinse level Low water pressure Important for allergy sufferers as an If the water pressure is below 100 kPa excellent rinsing result is achieved. (1 bar), the programme will be cancelled and the fault message Water The water level in the rinse cycles can will appear.
Deactivate – The Wi-Fi connection will be reset to activated) the factory setting. Miele@home remains set up, the Wi-Fi The network configuration should be function is switched off. reset whenever a washing machine is being disposed of or sold, or if a used...
Miele@home setting is set up and activated. activated. Once the Miele@mobile App has been This function can be used for starting installed on your mobile device, you your washing machine automatically can check the status of your washing...
If you do not install an update, you can The update can take several minutes. continue to use your washing machine Please note the following information in the usual way. However, Miele about the RemoteUpdate function: recommends installing updates. – You will only receive a message when Activating/Deactivating an update is available.
– Most suitable for white or light can be ordered via the internet at coloured textiles shop.miele.com (depending on country) or from Miele (see end of this booklet UltraDark (liquid detergent) for contact details). – For black and dark textiles Detergent –...
– Visibly renews fabric with just one capsules. wash Caps Sport – Special Miele formula with Novozymes technology – For synthetic fabrics – Removes pilling and renews colour – Neutralises odours thanks to built-in intensity and brightness odour absorber –...
Detergents and care products Fabric care Machine care products These fabric care products are available Descaling agent as convenient single-use capsules. – Removes heavy limescale deposits Caps Fabric Softener – Mild and gentle with natural citric – Fabric softener for freshly scented acid laundry –...
Miele Experience Centre South Melbourne: Auckland: 206-210 Coventry Street 8 College Hill South Melbourne, VIC 3205 Freemans Bay, Auckland 1011 Miele Experience Centre and Office Sydney: Miele Experience Centre Wellington: 3 Skyline Place Frenchs Forest, NSW 2086 183 Featherston Street...