Before Calling Service Personnel - Toshiba TDP-FF1A Owner's Manual

Before calling service personnel

If you think something is wrong, check the followings before contacting customer service.
If This Happens
No power
Power is lost
during use
No picture
No audio
Picture not
displayed
correctly
Picture blurred
Part of picture
out of focus
Colors too light
Bad shading
Remote control
doesn't work
Check
• Is the power cord or battery pack plugged in? Is it connected to the
projector?
• Is the ambient temperature high?
• Is the air intake or air exhaust blocked?
• Is the projector turned on?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Is the input signal supported by the projector?
• Is something generating an abnormal video signal, for instance the
video tape?
• Is the lens dirty?
• Is the lens focus adjusted optimally?
• Is the projection distance within the projector's supported range?
• Is the projector's screen placement angle tilted too far?
• Are the sharpness or sampling phase adjustments off?
• Are the color, tint, R-level, G-level, or B-level adjustments off?
• Is the screen dirty?
• Is the remote control's battery exhausted?
• Is the battery inserted into the remote control correctly?
• Is the remote control being used within the effective range?
• Are there any obstructions between the remote control and projector?
• Are there any fluorescent or other bright lights shining at the
projector's infrared remote sensor?
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