Instant Pot DUO PLUS Safety, Maintenance And Warranty page 8

Troubleshooting
Problem
Small amount Quick release button not in
of steam
"Seal" position
leaking/hissing
from steam
release valve
Cooker is regulating excess pressure
during cook
cycle
Steam gushes
Not enough liquid in the inner pot
from steam
release valve
when quick
Pressure sensor control failure
release button
is in "Seal"
Steam release valve not seated properly
position
Display
Bad power connection or no power
remains
blank after
connecting the
Cooker electrical fuse has blown
power lead
C6H
C6L
Error code
appears on
display and
cooker beeps
continuously
NoPr
OvHt /
Burn /
Food
burn
PrSE
The sound of power switching and
expanding pressure board when
Occasional
changing temperatures
clicking or
light cracking
sound
Bottom of the inner pot is wet
Any other servicing should be performed by an authorised service representative.
7
Possible Reason
C1
C2
C6 Faulty sensor
Temperature is too high because
inner pot is not placed in the
cooker base
C5
Temperature is too high because
there is no water in inner pot
Heating element has failed
C7
Not enough liquid
or
Quick release button is in the
"Vent" position
Lid is not in the correct position
Lid
for the selected programme
High temperature detected
at bottom of inner pot;
cooker automatically reduces
temperature to avoid
overheating
Pressure has accumulated
during a non-pressure cooking
programme
Solution
Flick quick release button to ensure it is in the
"Seal" position.
This is normal; no action required.
Add thin, water-based liquid to the inner pot
according to its size:
3 L - 250 ml / 5.7 L - 375 ml / 8 L - 500 ml
Contact Customer Care.
Flick quick release button to ensure it is in the
"Seal" position.
Inspect power lead for damage. If damage is noticed,
contact Customer Care.
Check outlet to ensure it is powered.
Contact Customer Care.
Contact Customer Care.
Press Cancel and wait for heating element to cool;
ensure there are no foreign objects in cooker base.
Insert or re-position inner pot in cooker base and
re-enter commands.
Check for scorching on bottom of inner pot. Add thin,
water-based liquid to the inner pot according to its
size:
3 L - 250 ml / 5.7 L - 375 ml / 8 L - 500 ml
Contact Customer Care.
Add thin, water-based liquid to the inner pot
according to its size:
3 L - 250 ml / 5.7 L - 375 ml / 8 L - 500 ml
Flick quick release button to ensure it is in the
"Seal" position.
Open and close the lid.
Do not use a lid when using Sauté.
Starch deposits at the bottom of the inner pot may
have blocked heat dissipation.
Turn the cooker off, release pressure according to
the recipe, and inspect the bottom of the inner pot.
Press quick release button down until it clicks into
"Vent" position.
This is normal; no action needed.
Wipe exterior surfaces of inner pot. Ensure
heating element is dry before inserting inner pot
into cooker base.