Faqs - Daikin One+ Reference Manual

FAQs

1. What are the support resources available?
1.
a. For general support for the Daikin One+ smart thermostat –
call 1-855-daikin1 and select option #1.
2.
b. For troubleshooting* and error codes – call 1-855-daikin1
and select option #4 (*For optimal support experience,
dealers/installers must be on site before calling our
troubleshooting lines).
3. c. www.Daikinone.com has resources for homeowners
and professionals.
4.
d. For questions on where to find educational materials - call
1-855-daikin1 and select option #6.
5.
e. Technical specifications and training content can be found
on www.DaikinCity.com.
2. What to do if equipment isn't found during discovery mode?
a. Find the AHU but not the outdoor unit?
i. Ensure wiring is tight, as this may cause dysfunctional
systems due to loose wiring at the One+ mounting plate.
Reference back to the wiring troubleshooting section
(page 18).
3. How do I connect to Wi-Fi?
6.
a. You can connect the Daikin One + smart thermostat
to Wi-Fi by following the steps below. If you have
more than one thermostat each one will need to be
connected individually.
7.
i. Select the menu icon located in the upper right-hand
corner section.
8. ii. Select Settings and then Configuration.
9. iii. Then select Home Wi-Fi.
10.
iv. Ensure the "Use Wi-Fi" box is checked and then
select scan network.
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