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Emerge Digital Extender ® System Installer/User Guide...
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USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
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Digital Extender System Installer/User Guide Avocent, Emerge and the Avocent logo are registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners. ¤ 2008 Avocent Corporation. 590-704-501E...
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Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
TABL E OF CONTEN TS Chapter 1: Product Overview..................1 Introduction ............................1 Emerge digital extender system features ..................1 Transmitter features ........................3 User station features........................3 User station modes ........................5 Safety Precautions ..........................6 Chapter 2: Installation ..................... 9 Installing the ECMS2000 user station ....................
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Configuring Network Settings......................33 Detecting a transmitter IP address................... 40 Authentication ..........................42 Flash Upgrading your Emerge digital extender system ..............45 Restoring Factory Default Settings....................49 Resetting the Emerge Digital Extender System ................49 Viewing System Information ......................50 Configuring Video Input Settings ....................
USB mass storage devices from remote workstations via the Emerge digital extender system. NOTE: References to the Emerge digital extender system in this document refer to both the receiver (ECMS2000 or ECMS4000 user stations) and the transmitter. The ECMS2000 transmitter accompanies the ECMS2000 user station, while the ECMS4000 transmitter accompanies the ECMS4000 user station.
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ECMS2000 user station and ECMS2000 transmitter. Both CRT and flat-panel LCD monitors are supported, and can be connected to the Emerge digital extender system via a DVI-I video connector. VGA monitors can be attached to the system by using a DVI to VGA adaptor. The system supports DDC version 2B.
NOTE: If the remote workstation cannot supply the required power to the ECMS2000 transmitter or if two USB connections are not available, an external power supply can be obtained from Avocent. The transmitter captures, compresses and encrypts the workstation’s media streams and transmits them to the receiver over a standard TCP/IP network.
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Emerge Digital Extender System Installer/User Guide • Standard UTP cabling makes installation simple and keeps costs low On-Screen Display (OSD) The ECMS user station includes an OSD that allows you to view information about the configuration of your system. Operations administration and maintenance The ECMS user station incorporates a serial menu that allows you to perform administration and maintenance tasks for both the ECMS user station and the transmitter.
10 MBits/s User station modes The Emerge Digital Extender System can operate in Extender Mode, Desktop Mode or Matrix Mode. The ECMS user station interfaces to a DHCP server. The user station and transmitter can obtain their IP address data from a DHCP server in any of the three modes.
User Station Ethernet LAN Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3-phase AC power, ensure that the workstation and monitor are on the same phase. For best results, they should be on the same circuit.
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To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product configuration. • Test AC outlets at the workstation and monitor for proper polarity and grounding.
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Emerge Digital Extender System Installer/User Guide...
Before installing your ECMS2000 user station, refer to the list below to ensure that you have all the items necessary for installation. NOTE: For installation of the DM2000 Manager appliance, see the Emerge ® DM2000 Manager Installer/User Guide. Needed to install the ECMS2000 user station •...
ECMS2000 user station in the order described in the following procedures. You can install the Emerge digital extender system with the ECMS2000 user station either by a point-to-point or networked configuration.
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Unsupported settings will cause blank video at the user station. NOTE: Go to www.avocent.com for updated information on supported resolutions and refresh rates. NOTE: The ECMS2000 transmitter requires two USB ports on the remote workstation to operate correctly. The ECMS2000 transmitter draws electrical power from these USB ports.
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Emerge Digital Extender System Installer/User Guide Figure 2.2: ECMS2000 Transmitter Table 2.2: Figure 2.2 Descriptions Number Type of Connector Video Line-out To connect the ECMS2000 user station: Connect your keyboard, monitor, mouse and other peripherals cables to the appropriately labeled ports on the back of the ECMS2000 user station.
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Chapter 2: Installation Turn on the ECMS2000 user station. A connection will be automatically established with the remote workstation. NOTE: VGA monitors can be connected to the ECMS2000 user station by using a DVI-I to VGA adaptor. Figure 2.3: ECMS2000 User Station and ECMS2000 Transmitter Installation Table 2.3: Figure 2.3 Descriptions Number Description...
The ECMS2000 user station features an external power supply. A DC power jack is located on the rear of the ECMS2000 user station. NOTE: Use only the power supply provided by Avocent. To connect power to the ECMS2000 user station: Plug the external power supply’s 2.5 mm connector into the DC power jack on the rear of the...
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Chapter 2: Installation Figure 2.4: Networked Installation Table 2.4: Figure 2.4 Descriptions Number Description Remote Workstation ECMS2000 Transmitter IP Network ECMS2000 User Station UTP Cable The ECMS2000 user station has been preconfigured with factory-default network settings. If you install only one ECMS2000 user station and one ECMS2000 transmitter on a subnet, you do not need to change these default network settings.
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Static 0.0.0.0 255.255.255.0 Transmitter To install the Emerge digital extender system on a network with the ECMS2000 user station: With the ECMS2000 transmitter already connected to the remote workstation, connect it to the LAN via the unit's RJ-45 connector. Connect the ECMS2000 user station to the peripherals. Use UTP cable to connect the ECMS2000 user station to the Ethernet network via the RJ-45 connector on the rear of the ECMS2000 user station.
ECMS4000 user station in the order described in the following procedures. You can install the Emerge digital extender system with the ECMS4000 user station either by a point-to-point or networked configuration.
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Unsupported settings will cause blank video at the receiver. NOTE: Visit www.avocent.com for updated information on supported resolutions and refresh rates. Turn off the remote workstation. Connect the USB connector on the ECMS4000 transmitter to the corresponding USB port on...
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Chapter 2: Installation Connect the video connector and audio connector on the ECMS4000 transmitter to the appropriately labeled ports on the back of the workstation. NOTE: For CD-quality audio, you must configure the ECMS4000 transmitter and the ECMS4000 user station using the serial menu.
Emerge Digital Extender System Installer/User Guide Figure 2.7: ECMS4000 User Station and ECMS2000 Transmitter Installation Table 2.8: Figure 2.7 Descriptions Number Description Speakers External Power Supply Serial Port Remote Workstation ECMS4000 Transmitter Local Peripherals attached via USB Connecting power Both the ECMS4000 user station and ECMS4000 transmitter feature an external power supply. A...
Chapter 2: Installation NOTE: Use only the power supply provided by Avocent. To connect power to the ECMS4000 user station and ECMS4000 transmitter: Plug the external power supply’s 2.5mm connector into the DC power jack on the rear of the ECMS4000 user station and ECMS4000 transmitter.
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Emerge Digital Extender System Installer/User Guide Figure 2.8: Networked Installation Table 2.9: Figure 2.8 Descriptions Number Description ECMS4000 Transmitter Remote Workstation IP Network UTP Cable ECMS4000 User Station The ECMS4000 user station has been preconfigured with factory-default network settings. If you install only one ECMS4000 user station and one ECMS4000 transmitter on a subnet, you do not need to change these default network settings.
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Ensure that each ECMS4000 transmitter and ECMS4000 user station has a unique IP address. Using the DM2000 Manager appliances, locate and add the units to the DM2000 Manager database. For information on how to do this, refer to the Emerge® DM2000 Manager Installer/ User Guide.
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Emerge Digital Extender System Installer/User Guide...
Internal settings such as connection settings can be configured via the serial menu. You can also upgrade the Emerge digital extender system via the serial menu. See Flash Upgrading your Emerge digital extender system on page 45 for more information.
Emerge Digital Extender System Installer/User Guide Table 3.1: RJ-45 Connector LEDs Indication Meaning LED 1 Green static Linked at 1 Gbps Green flashing Linked at 100 Mbps Green off No Link LED 2 Yellow static Linked but no activity Yellow flashing...
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Chapter 3: Operations To display system information: Press Print Screen and select the User tab to display user information for your ECMS user station. Figure 3.1: User Dialog Box (Desktop Mode) If the user has access to a list of target PCs, the Target dialog box will appear when the Target tab is selected.
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Emerge Digital Extender System Installer/User Guide Click the Rcvr radio button to view the system information for your user station. Figure 3.3: User Station Connected to Transmitter -or- Click the Trans radio button to view the system information for your transmitter.
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Chapter 3: Operations If the user has access to more than one target PC, then the list of target PCs is presented to the user via the OSD. Click on the Connect button or on a target device in the list to establish a connection. To initiate a connection with a remote PC in Matrix Mode: Press Print Screen.
Emerge Digital Extender System Installer/User Guide To display system information in Extender Mode: Press Print Screen. In Extender Mode, the Info tab displays user information for your ECMS user station by default. Figure 3.6: ECMS User Station Connected to Transmitter Click the Rcvr radio button to view system information for your ECMS user station.
Chapter 3: Operations • Upgrade your firmware for the ECMS user station and transmitter • Reset to factory defaults • Set a session time-out value • Change the audio performance settings • Configure the transmitter for normal aspect or wide screen resolutions Accessing the serial menu You can access the serial menu via the serial port on the back of the ECMS user station.
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Emerge Digital Extender System Installer/User Guide Figure 3.7: Com1 Properties Confirm the HyperTerminal settings and click OK. Press Enter to display the serial menu. The Appliance Selection Menu will be displayed. Figure 3.8: Appliance Selection Menu Select the Receiver or Transmitter Menu by pressing...
Enter Configuring Network Settings Each Emerge digital extender system component is shipped with default network settings preconfigured for your ECMS user station and transmitter. You can change the default values for your system using the serial menu. If you wish, you can place the user station on a different subnet from the transmitter.
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Emerge Digital Extender System Installer/User Guide Press to select the Network Configuration option and press The Network Enter. Configuration Menu will appear. Figure 3.10: Network Configuration Menu Press to select the Transmitter Network Config option and press The Transmitter Enter.
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Chapter 3: Operations 11. Type a valid Transmitter Default Gateway. Press to return to the Transmitter Network Enter Configuration Menu. 12. Type (zero) and press Enter to return to the Network Configuration Menu. If you made a mistake and do not wish to save the changes you made to the network settings, type press Enter 13.
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Emerge Digital Extender System Installer/User Guide To access the Network Configuration Menu in Extender Mode: Press to select the Network Configuration option and press Enter . The Network Configuration Menu (Extender Mode) appears. Figure 3.13: Network Configuration Menu (Extender Mode)
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Chapter 3: Operations To access the Network Configuration Menu in Desktop Mode: Press to select Appliance Mode in the Receiver Main Menu and press Enter . The Appliance Mode Menu will appear. Press to select the Desktop Mode and press Enter To confirm your changes and apply those settings, type (zero) and press...
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Emerge Digital Extender System Installer/User Guide To configure the network settings for the user station: Press to select the Receiver Network Config option in the Network Configuration Menu (in either Extender or Desktop Mode). Press Enter . The Receiver Network Configuration Menu will appear.
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Chapter 3: Operations To access the Network Speed Menu: Press to select the Network Speed option in the Receiver Network Configuration Menu. Press Enter . The Network Speed Menu will appear. Figure 3.18: Network Speed Menu NOTE: The currently selected network speed, Auto-Negotiate, is marked with an asterisk. To access the DM2000 Manager IP Configuration Menu: Press to select the Appliance Mode option in the Receiver Main Menu.
Emerge Digital Extender System Installer/User Guide Press to select the Management Appliance IP Configuration Menu in the Network Configuration Menu (Desktop Mode) and press Enter . The Management Appliance IP Configuration Menu will appear. Figure 3.19: DM2000 Manager IP Configuration Menu...
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Chapter 3: Operations Type the password and press . The Receiver Main Menu will appear. Enter Figure 3.20: Receiver Main Menu Press to select Network Configuration and press Enter . The Network Configuration Menu will appear. Figure 3.21: Network Configuration Menu...
To save your changes and exit the menu, type 0 (zero) and press Enter. Authentication By default, two passwords are required to access the Emerge digital extender system via the serial menu. One password is for access to the serial menus that control the ECMS user station. The other password is for access to the serial menus that control the transmitter.
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Chapter 3: Operations Press to select the Security Configuration option and press . The Security Configuration Enter Menu will appear. Figure 3.23: The Receiver Security Configuration Menu To disable or enable the ECMS user station password: Press to select Console password and press Enter .
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The code is a 16 character hex sequence. The serial menu will also prompt you to enter a Key. Contact Avocent Technical Support to obtain the Key. In the serial menu at the Key prompt, type the new 16 character hex sequence provided by Avocent Technical Support.
You can Flash upgrade your ECMS user station and transmitter using either XMODEM or HTTP. The ECMS user station and transmitter are upgraded separately using individual upgrade files. The upgrade files are supplied by Avocent. For optimum system performance keep your firmware versions current.
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Emerge Digital Extender System Installer/User Guide Press 2 to access the Transmitter Main Menu and press . If the password option is Enter enabled, you will be prompted for a password. Type the password and press Enter . The Transmitter Main Menu will appear.
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To Flash upgrade your ECMS user station using XMODEM: NOTE: It is recommended that you flash upgrade the transmitter before you flash upgrade the ECMS user station. Download the ECMS user station upgrade file from Avocent. Press Enter to display the serial menu.
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A message will display indicating that the firmware upgrade has failed. To Flash upgrade your ECMS user station using HTTP: Download the ECMS user station upgrade file from Avocent. Press to display the serial menu.
During reset, the ECMS user station will drop the connection to the transmitter. When reset is complete, the ECMS user station will restore the connection to the transmitter using the new settings. Resetting the Emerge Digital Extender System To reset the ECMS user station: Press Enter to display the serial menu.
Emerge Digital Extender System Installer/User Guide Press 5 to access the Reset Appliance Menu and press . The Reset Appliance Menu will Enter appear. Figure 3.27: Receiver Reset Appliance Menu Press 1 and to access the Receiver Reset menu to initiate the reset. A message will be Enter displayed on the serial menu that states Resetting appliance.
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Chapter 3: Operations Type the password and press . The Receiver Main Menu will appear. Enter Press 7 to access the Appliance Information menu and press Enter . The Appliance Information Menu will appear. Figure 3.28: Appliance Information Menu Press 1 to access the Receiver Appliance Information Menu and press Enter .
The ECMS4000 user station is capable of transmitting DVI only from the remote workstation to your analog digital monitor. The Emerge digital extender system will normally operate well when set on its default settings. The ECMS2000...
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Chapter 3: Operations NOTE: Video-display problems may occur if video input settings are not configured correctly, To configure video input settings: Press to display the serial menu. Enter Press 2 to access the Transmitter Main Menu and press Enter . If the password option is enabled, you will be prompted for a password.
Emerge Digital Extender System Installer/User Guide Select the appropriate menu item. To save your changes and exit the menu, type (zero) and press Enter . The unit resets. Session Retry Settings The ECMS user station is designed to automatically establish a connection between the ECMS user station and the remote workstation.
Chapter 3: Operations Configuring the OSD Hotkey Sequence To change the hotkey sequence that activates your OSD: Press to display the serial menu. Enter Press 1 to access the Receiver Main Menu and press . If the password option is enabled, Enter you will be prompted for a password.
Emerge Digital Extender System Installer/User Guide Press 1 to access the OSD Hotkey Menu and press . The OSD Hotkey Menu will appear. Enter This menu shows you the hotkey sequences that you can choose from. The current hotkey sequence is indicated by an asterisk symbol.
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Chapter 3: Operations NOTE: You can dismiss the OSD at any time by pressing ESC. To change the OSD timeout period: Press to display the serial menu. Enter Press 1 to access the Receiver Main Menu and press Enter . If the password option is enabled, you will be prompted for a password.
Emerge Digital Extender System Installer/User Guide Type the time-out period and press Enter To confirm your selection and exit the screen, type 0 (zero) and press Enter NOTE: To disable the OSD timeout, choose Disable in the OSD Inactivity Timer Menu.
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Chapter 3: Operations Press 3 to access the Audio Performance Menu and press . The Audio Performance Menu Enter shows you the audio settings that you can choose from. The current setting is indicated by an asterisk symbol. Figure 3.38: Transmitter Audio Performance Menu Type the number that corresponds to the audio setting you wish to apply and press Enter To confirm your selection and exit the screen, type...
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Emerge Digital Extender System Installer/User Guide Press to access the Audio Performance Menu and press . The Audio Performance Menu Enter will appear. This menu shows you the audio settings that you can choose from. The current setting is indicated by an asterisk.
A P P EN D IC ES Appendices Appendix A: Technical Specifications NOTE: During the course of this product’s lifetime, modifications might be made to its hardware or firmware that could cause these specifications to change without notice. Table A.1: ECMS4000 User Station Product Specifications Network Ethernet Standard Ethernet II...
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Emerge Digital Extender System Installer/User Guide Table A.1: ECMS4000 User Station Product Specifications (Continued) Dimensions H x W x D 28 x 210 x 140 mm (1.10 x 8.27 x 5.51 in) 0.95 Kg (2.09 lb) Weight without packaging, cables, power supply and literature...
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Appendices Table A.1: ECMS4000 User Station Product Specifications (Continued) Video Resolution 640 x 350 @ 85 Hz 640 x 480 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz 720 x 400 @ 70 Hz, 85 Hz 720 x 480 @ 60 Hz 800 x 600 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz 1024 x 768 @ 60 Hz, 70 Hz, 75 Hz, 85 Hz 1152 x 864 @ 75 Hz...
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Emerge Digital Extender System Installer/User Guide Table A.2: ECMS4000 Transmitter Specifications (Continued) Number Connectors RJ-45 Console Ports Number USB: 1; DVI-I video: 2; audio line-out: 1 Type USB Type A, DVI-D video USB, male; DVI-I, male; 3.5 mm stereo audio jack, 2.5 mm DC...
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Appendices Table A.2: ECMS4000 Transmitter Specifications (Continued) Extension Ports Number Connectors RJ-45 Console Ports Number USB: 1; DVI-I video: 2; audio line out: 1 Type USB Type A, DVI-D video USB, male; DVI-I, male; 3.5 mm stereo audio jack, 2.5 mm DC Connectors power jack.
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Emerge Digital Extender System Installer/User Guide Table A.3: ECMS2000 User Station Product Specifications (Continued) IP Port Usage Port 16384 - Video Port 16385 - Audio Port 16386 - Keyboard\Mouse Port 16387 - vMedia Ports 4463, 4464, 4465 - Control Extension Ports...
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Appendices Table A.3: ECMS2000 User Station Product Specifications (Continued) User Ports PS/2: 2; USB: 4; DVI-I video: 1; audio microphone: 1; audio line Number out: 1; power jack: 1 Type PS/2, USB Type A, DVI-I video 6-pin miniDIN, PS/2 keyboard and mouse; USB Type A, USB Connectors keyboard and mouse;...
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Emerge Digital Extender System Installer/User Guide Table A.3: ECMS2000 User Station Product Specifications (Continued) Supported Hardware PS/2 keyboard and mouse, USB keyboard and mouse, Peripherals speakers, microphone Standard 104/105/109 keyboards for PC, Macintosh, and Sun; USB keyboards for PC, Macintosh and Sun;...
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Appendices Table A.3: ECMS2000 User Station Product Specifications (Continued) Safety and EMC Approvals and UL, FCC, cUL, VCCI Markings Table A.4: ECMS2000 Transmitter Product Specifications Network Ethernet Standard Ethernet II Extension Ports Number Connectors RJ-45 Console Ports Number USB: 2; DVI-I video: 1; audio microphone: 1; audio line-out: 1 Type USB Type A, DVI-I video USB, male;...
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Emerge Digital Extender System Installer/User Guide Table A.4: ECMS2000 Transmitter Product Specifications (Continued) Storage Temperature -20° to 60° Celsius (-4° to 140° Fahrenheit) Transit Temperature -30° to 60° Celsius (-22° to 140° Fahrenheit) Operating Humidity 10 to 90% noncondensing Storage Humidity...
Appendices Appendix B: Factory Default Settings Table B.1: Emerge Digital Extender System Factory Defaults ECMS2000 and ECMS4000 User Stations Name RX_<MAC address> IP Address 192.168.13.1 Default Gateway 0.0.0.0 Netmask 255.255.255.0 OSD Hotkey Sequence Print Screen OSD Inactivity Timer 00 hours 10 minutes...
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Emerge Digital Extender System Installer/User Guide Table B.1: Emerge Digital Extender System Factory Defaults (Continued) ECMS2000 and ECMS4000 Transmitters (continued) password Password Video DVI - Normal Video Performance Bandwidth Management Unlimited Static/DHCP Network Configuration Static...
Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
No power status light on ECMS user station • Verify that the power supply is plugged in correctly. • Ensure that the power cable from the Avocent-supplied power supply is securely plugged into the ECMS user station. No video on monitor attached to ECMS user station •...
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Appendices • If the transmitter has been power cycled (by unplugging the USB cables), ensure that all other cables are disconnected before reconnecting the transmitter. Ensure that you connect the USB cables first. No mouse or keyboard operation from peripherals attached to ECMS user station •...
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If the green LED on the transmitter is on, the transmitter is drawing sufficient power. • If the transmitter cannot draw sufficient power from the remote workstation, obtain an external power supply unit for the transmitter from Avocent. • The transmitter has an internal fan. Verify that the fan is functioning.
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Appendices • Return to the Network Configuration Menu on the user station and select the Transmitter IP Address option and press Enter • Enter new IP address as specified on the DHCP server. Transmitter disconnected from DHCP server (Desktop Mode) To connect transmitter to DHCP server (Desktop Mode): In the DM2000 Manager Explorer Window area, select Units to add a single unit.
Emerge Digital Extender System Installer/User Guide Appendix E: Login Error Messages The following table lists error messages that may appear when using the ECMS2000 or ECMS4000 user station. Table E.1: DM2000 Manager and User Station Initiated Error Messages DM2000 Manager and User Station...
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Appendices Table E.1: DM2000 Manager and User Station Initiated Error Messages (Continued) DM2000 Manager and User Station Description Login Error Messages Login failed Cannot contact DM2000 Manager. Could not contact DM2000 Manager Login failed IP address not set for DM2000 Manager. DM2000 Manager not specified Login failed The user station access to the transmitter has timed out.
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Emerge Digital Extender System Installer/User Guide...
(such licenses referred to as Public Licenses), in particular the software program “mtd”. A machine-readable copy of the source code protected by these Public Licenses is available from Avocent on a medium customarily used for software interchange for a period of three years from date of purchase of this product by contacting Avocent Corporation at www.Avocent.com/support.
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Emerge Digital Extender System Installer/User Guide You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty;...
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License Information redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.
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For Technical Support: www.avocent.com/support 590-704-501E...
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