Avocent LongView Installer/User Manual
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Avocent LongView Installer/User Manual

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LongView
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LongView Companion
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Installer/User Guide

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  • Page 1 LongView ® LongView Companion ® Installer/User Guide...
  • Page 2 INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 3 ® LongView Companion ® Installer/User Guide Avocent, the Avocent logo and The Power of Being There are trademarks of Avocent Corporation. LongView, Companion, AutoTuning and Cybex are registered trademarks of Cybex Computer Products Corporation. All other marks are the prop- erty of their respective owners.
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Table Of Contents

    Getting Started ......9 Installing the LongView Transmitter... 10 Installing the LongView Companion Transmitter .
  • Page 7 Product Overview Contents Features and Benefits ......3 Compatibility ....... 5 Safety Precautions .

  • Page 9: Chapter 1: Product Overview

    COM port data rates. Access sharing The LongView Companion models allow two users to share the use of a single computer. Both users can see the computer’s video, but only one can enter data at any given moment. A local user is next to the connected computer while an extended user can be up to 500 feet away.
  • Page 10 This same feature allows a user to unplug and reconnect a mouse at the transmitter or receiver end without having to reboot. Privacy feature Privacy options in the LongView Companion allow the user to blank the inactive user’s screen when content sensitive work is in progress. Security Protect your system unit, software and sensitive/valuable data from unauthorized activities or losses.

  • Page 11: Compatibility

    Companion Server Analog user Figure 1.1: A Typical LongView Configuration Compatibility PS/2 peripherals The LongView requires a PS/2 mouse and keyboard for proper operation. The LongView offers support for many PS/2 mice including: IBM Scrollpoint • Logitech Mouseman Wheel •...

  • Page 12: Safety Precautions

    To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: Do not use a 2-wire extension cord in any Avocent product configuration. • Test AC outlets at the computer and at the monitor for proper polarity •...
  • Page 13 Getting Started ......9 Installing the LongView Transmitter ... 10 Installing the LongView Companion Transmitter .

  • Page 15: Chapter 2: Installation

    Getting Started Before installing your LongView system, refer to the lists below to ensure that you have all the items that shipped with the LongView as well as all other items necessary for proper installation. Supplied with the LongView and LongView Companion...

  • Page 16: Installing The Longview Transmitter

    Installing the LongView Transmitter The following diagram illustrates one possible configuration for your LongView. Follow the step-by-step procedures To install a LongView transmitter and Installing the Receiver to properly install your new equipment. For more installations examples see Appendix A.
  • Page 17 Verify that the power light on the front of the transmitter is lit or blinking. NOTE: The LongView and attached computer should be powered down before servicing the unit. Always disconnect the power supply from the wall outlet.

  • Page 18: Companion Transmitter

    Installing the LongView Companion Transmitter The following diagram illustrates one possible configuration for your LongView Companion. Follow the step-by-step procedures To install a LongView Companion transmitter and Installing the Receiver to properly install your new equipment. Local user LongView receiver...
  • Page 19 - Disconnect the power from the unit by unplugging the power cord from either the electrical outlet or the unit. To install a LongView Companion transmitter: Power down the computer that will be included in your LongView system. Unplug the peripherals (keyboard, mouse, monitor, speakers, microphone and serial device if applicable) from your computer.
  • Page 20 Always disconnect the power supply from the wall outlet. Configuring the DIP switch (LongView Companion only) The DIP switch can be used to configure six different options on the LongView Companion. There are eight switches that can be set to On or Off. Figure 2.3 highlights each of these switches.
  • Page 21 Local monitor: Switch 7 indicates whether a monitor is present on the local port of the LongView Companion transmitter. If a local monitor is present, the switch must be set to Off. If a local monitor is not present, the switch must be set to On.
  • Page 22 LongView/LongView Companion Installer/User Guide Configuring privacy settings for your LongView Companion The three position slide switch on the front of the LongView Companion transmitter is used to configure your privacy options. The privacy switch enables two users to share the computer or allows you to lock out either the remote or local user.

  • Page 23: Installing The Receiver

    Chapter 2: Installation Installing the Receiver To install a Long View or LongView Companion receiver: Connect a standard Category 5 UTP cable (up to 500 feet) into the remote I/O port on the rear of the transmitter. Comtran 2819, Belden 1583A or Belden 1585A cable is strongly recommended to achieve best video quality and maximum distance.
  • Page 24 LongView/LongView Companion Installer/User Guide...

  • Page 25: Appendices

    Appendices Contents Appendix A: Additional Application Examples . . 21 Appendix B: Technical Specifications ..24 Appendix C: Video Resolution ....25 Appendix D: Technical Support .

  • Page 27: Appendix A: Additional Application Examples

    Appendices Appendices Appendix A: Additional Application Examples The following diagrams illustrate other possible configurations for your LongView system. Local user LongView receiver (front) LongView receiver (back) Avocent switch LongView transmitter Figure A.1: LongView Installation Example with Avocent Switch...
  • Page 28 LongView/LongView Companion Installer/User Guide Local user Avocent switch LongView receiver (front) LongView receiver (back) LongView transmitter Remote server Figure A.2: LongView Installation Example with Remote Server Connected to Local Avocent Switch...
  • Page 29 Appendices User Avocent switch LongView receiver (front) LongView receiver (back) Remote Avocent switch LongView transmitter Figure A.3: LongView Installation Example with Multiple Avocent Switches...

  • Page 30: Appendix B: Technical Specifications

    LongView/LongView Companion Installer/User Guide Appendix B: Technical Specifications LongView Transmitter and Receiver Specifications Mechanical Height: 1.9" (4.8 cm) Width: 8.1" (20.6 cm) Depth: 4.8" (12.2 cm) Weight: 1.0 lbs (0.45 kg) Environmental/Power Operating Temperature: 32° (0°C) to 104° (40°C) Storage Temperature: -4°...

  • Page 31: Appendix C: Video Resolution

    Appendices Appendix C: Video Resolution The following diagram illustrates typical distances using Comtran 2819 unshielded twisted pair cable. 4 . 2 4 . 2 4 . 2 9 . 1 4 . 2 4 . 2 4 . 2 9 . 1 4 .

  • Page 32: Appendix D: Technical Support

    Appendix D: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: Check the Troubleshooting section of this manual to see if the issue can be resolved by following the procedures outlined (see Appendix E).

  • Page 33: Appendix E: Troubleshooting

    Verify this by trying a known good keyboard. Compare the power requirements of your keyboard to the Specifications chart in Appendix B. If LongView cannot provide enough power for your keyboard, contact Technical Support. See if the keyboard LEDs flash when the computer is turned on. Keyboard behavior should be exactly the same as when directly connected to the computer.
  • Page 34 PCs. Dynamic microphones will work, but will result in lower volumes. Verify the volume setting of your software on your PC. Try connecting LongView’s audio output port to your computer’s auxiliary (AUX) or line in audio input rather than the microphone input. Test your microphone by...

  • Page 35: Appendix F: Advanced Questions

    If your equipment is tolerant of jitter, you may be able to use LongView at rates higher than the specified 19.2 Kbps. There are no configuration straps or switches for data rate. Just connect...
  • Page 36 DCD or RI. If so, you may be able to use LongView’s extension of CTS or DSR in its place by building an adaptor at each end (one between the computer and the LongView transmitter, the other between the LongView receiver and your device).
  • Page 37 For these applications you can still extend DCD or RI as shown in the following figure and tie DSR to DTR in your adaptor at the computer. Your Adaptor COM Port LongView Figure F.1: Example of DSR Tied to DTR in an Adaptor...

  • Page 38: Appendix G: Category 5 Cable

    Category 5 cable limits LongView to a 500 foot range. There is not a specific limit on LongView refresh rates, but only rates to 85 Hz are specified. Refresh rate affects maximum extension distance. For typical distances, refer to Appendix C.
  • Page 39 EIA-568B standard, but other standards exist for terminating Category 5 cables. Shown below are EIA-568A and EIA-568B pin assignments. The difference is in the pin assignments of two of the pairs of wires. LongView will be functional using EIA-568A, but the colors may be slightly misaligned on longer lines.
  • Page 40 LongView/LongView Companion Installer/User Guide...
  • Page 41 LIMITED WARRANTY Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges).
  • Page 42 ™ For Technical Support: Email: support@avocent.com www.avocent.com Avocent International Ltd. Avocent Corporation Avocent House, Shannon Free Zone 4991 Corporate Drive Shannon, County Clare, Ireland Huntsville, Alabama 35805-6201 USA Tel: +353 61 715 292 Tel: +1 256 430 4000 Fax: +353 61 471 871...

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