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Emerge
EMS2000 series
Installer/User Guide

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  • Page 1 ® Emerge EMS2000 series Installer/User Guide...
  • Page 2 INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
  • Page 3 EMS2000 series ® Installer/User Guide Avocent, the Avocent logo, Power of Being There and Emerge are registered trademarks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners.
  • Page 4 European approvals European EMC directive 89/336/EEC This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference.
  • Page 5: Table Of Contents

    TA B L E O F C O N T E N T S Product Overview ......................1 Features and Benefits ........................1 Configuration Possibilities ........................2 Expansion via Cascade Links ......................4 Safety Precautions ..........................6 Installation ........................7 Locations ............................7 Mounting ............................8 Making Standard Connections ......................9 Connections at the Transmitter ......................9 Connections at the Receiver ......................15 Making Cascade Connections ......................19...
  • Page 6 Emerge EMS 2000 series Installer/User Guide...
  • Page 7 L I S T O F F I G U R E S Figure 1.1: A standard Emerge EMS2100T configuration driving two display/speakers sets ..2 Figure 1.2: A typical Emerge EMS2400T configuration driving up to four pairs of displays ..3 Figure 1.3: EMS2400T transmitters can be connected in cascade ...........4 Figure 2.1: Applying the self adhesive rubber feet ................8 Figure 2.2: The rear mounting slot ....................8...
  • Page 8 Emerge EMS 2000 series Installer/User Guide...
  • Page 9: Product Overview

    Product Overview Features and Benefits The Avocent Emerge® EMS2000 series of digital signage extenders provide a modular method to distribute high quality video and audio to remote display units as well as handling serial control signals. The various modules of the Emerge® EMS2000 series support a wide range of configurations: from individual point-to-point installations to multiple screen distributions, all via...
  • Page 10: Configuration Possibilities

    Emerge EMS 2000 series Installer/User Guide Configuration Possibilities Within the Emerge EMS2000 series there are two transmitter types and two receiver types available, the choice of which unit you use depends upon how many display/speaker locations are required and how they are arranged.
  • Page 11: Figure 1.2: A Typical Emerge Ems2400T Configuration Driving Up To Four Pairs Of Displays

    Chapter 1: Product Overview Emerge EMS2400T transmitter The EMS2400T transmitter provides four CATx outputs to directly drive EMS2100R/EMS2110R receiver modules located at distances up to 1000 feet. Note: An optional serial Y-cable is available, which allows a connected receiver to provide a serial link to each display.
  • Page 12: Expansion Via Cascade Links

    Emerge EMS 2000 series Installer/User Guide Expansion via Cascade Links In order to create small, medium and large digital signage networks, all Emerge EMS transmitters are designed to support additional transmitter modules (and their subsequent multiple receivers). This is achieved using the video, audio and serial out ports to provide the inputs into the next transmitter module, and so on.
  • Page 13 Chapter 1: Product Overview Support for DDC (Display Data Channel) The Display Data Channel standard allows video monitors to define their characteristics so that the source computers to which they are connected can optimize their video outputs accordingly. By their nature, the Emerge EMS2000 extenders enable multiple video displays to be attached to a single source computer.
  • Page 14: Safety Precautions

    Test AC outlets at the computer and monitor for proper polarity and grounding. • Do not use a 2-wire extension cord in any Avocent product configuration. • If you use a power extension cord with the Emerge units, make sure the total ampere rating of the devices plugged into the extension cord do not exceed the cord’s ampere rating.
  • Page 15: Installation

    C HAP TE R Installation Locations Please consider the following important points when planning the positions of your Emerge EMS units: • Take care not to exceed the maximum link cable lengths (please refer to the section Making Cascade Connections). •...
  • Page 16: Mounting

    Emerge EMS 2000 series Installer/User Guide Mounting Before you begin connecting to the source PC system and display units, it is advisable to mount the Emerge EMS units in place. There are a number of mounting possibilities for the transmitter and receiver units: •...
  • Page 17: Making Standard Connections

    Note: Unless stated otherwise, all connection information given here applies to all models in the Emerge EMS2000 series. Connections at the Transmitter To Connect Video and Audio from the Source PC System 1.
  • Page 18: Figure 2.4: Connecting A Monitor And Speakers To The Transmitter Unit

    Emerge EMS 2000 series Installer/User Guide To Connect a Monitor and Speakers The video and audio out ports of the Emerge EMS transmitter can optionally be used either to: • Attach a monitor and/or speakers in the vicinity of the source PC system – See below, •...
  • Page 19: Figure 2.5: Connecting A Source Computer Serial Port To The Transmitter Unit

    Chapter 2: Installation To connect the source computer serial port Note: The serial port feature supports RS232 serial devices at speeds up to 19200 baud and all hardware handshake lines are available (EMS2100T, EMS2100R & EMS2110R only). No extra error checking on the serial port signals is applied. 1.
  • Page 20: Figure 2.6: Overall Maximum Link Length (1000 Feet) When One Receiver Is Connected

    Emerge EMS 2000 series Installer/User Guide To Connect the Link Cable(s) The links between the transmitter and receiver units are made using between one and four twisted pair cables, specified to Category 5 or higher. Each cable carries video and audio signals to each receiver unit.
  • Page 21: Figure 2.8: Connecting Up To Four Link Cables To The Ems2400T Transmitter Unit

    Chapter 2: Installation Emerge EMS2400T models 1. Attach the connector of the first link cable to the socket labeled on the Emerge LINK 1 EMS2400T transmitter. There should be a click when the cable is fully inserted and locked in place.
  • Page 22: Figure 2.9: Connecting The Power Adaptor To The Transmitter Unit

    Emerge EMS 2000 series Installer/User Guide To Connect the Power Adaptor IMPORTANT: Please read and adhere to the electrical safety information given within the Safety Precautions section of this guide. In particular, do not use a 2-wire (unearthed) extension cord. 1.
  • Page 23: Connections At The Receiver

    Chapter 2: Installation Connections at the Receiver To Connect Displays and Speakers Dual video and audio outputs are provided on the Emerge EMS receivers. Both sets of ports provide identical signals and their connection procedures are the same: 1. Attach the video cable from the display unit to the socket labeled on the Emerge EMS receiver.
  • Page 24: Figure 2.12: Overall Maximum Link Length (1000 Feet) When One Receiver Is Connected

    Emerge EMS 2000 series Installer/User Guide Link In The link from the transmitter to each receiver unit is made using a twisted pair cable, specified to Category 5 or higher. When a single receiver is attached to a link cable, the maximum length of that link cable is 1000 feet.
  • Page 25: Figure 2.14: Connecting The Power Adaptor To The Receiver Unit

    Chapter 2: Installation To Connect the Power Adaptor IMPORTANT: Please read and adhere to the electrical safety information given within the Safety Precautions section of this guide. In particular, do not use a 2-wire (unearthed) extension cord. 1. Locate the supplied power adaptor and attach its output connector to the socket labeled on the Emerge EMS receiver.
  • Page 26: Figure 2.16: Connecting The Serial Port

    Emerge EMS 2000 series Installer/User Guide To connect the serial port The EMS receivers provide a single RS232 serial socket for use with display control circuitry, etc. Where two connected displays both require serial control, a special Y-cable is available. Note: The Y-cable is supported only when the Emerge EMS receiver is linked to an EMS2400T transmitter.
  • Page 27: Making Cascade Connections

    Chapter 2: Installation Making Cascade Connections The Emerge EMS series of products have been specifically designed to be flexible in order to support both your immediate and future needs for media streaming. In addition to the standard connections made from transmitters to receivers, you can also link extra transmitters to transmitters in order to provide more display/speaker outputs.
  • Page 28: Figure 2.17: The Effect Of Cascade Connections On Overall Link Lengths

    Emerge EMS 2000 series Installer/User Guide Cascade connection example This example demonstrates the effect of cascade connections upon overall link lengths: Primary Transmitter From PC STANDARD LINK Receiver Transmitter Cascade 1 STANDARD LINK Receiver Transmitter Cascade 2 STANDARD LINK Receiver Transmitter Cascade 3 STANDARD LINK...
  • Page 29: Figure 2.18: Connecting Multiple Transmitters In A Cascade Arrangement

    Chapter 2: Installation Cascading Transmitters Expansion is achieved by linking the video, audio VIDEO STANDARD LINKS AUDIO and serial ports of transmitters. The output ports of RS232 SERIAL one transmitter are connected to the inputs of the EMS2400T next transmitter and so on. The RS232 serial ports of the EMS2400T transmitter can be cascaded.
  • Page 30: Figure 2.19: Connecting The Audio/Video/Serial Outputs Of One Transmitter To The Inputs Of The Next

    Emerge EMS 2000 series Installer/User Guide To Connect Cascaded Transmitters 1. Attach a suitable video cable between the socket labelled RGBHV OUT on the primary transmitter and the socket labelled RGBHV IN on the secondary transmitter. (Cable specification: Fully shielded with 15 way male D-type connectors at both ends, 6 feet or less).
  • Page 31 Chapter 2: Installation 3. If serial connections are required, attach a serial cable between the socket labelled on the primary transmitter and the socket labelled on the secondary transmitter. (Cable specification: Shielded with 9 way D-type connectors - male at one end, female at the other.
  • Page 32: Switch Settings (Emerge Ems2400T Transmitter Only)

    Emerge EMS 2000 series Installer/User Guide Switch Settings (Emerge EMS2400T Transmitter Only) The Emerge EMS2400T transmitter module is equipped with 10- way mini switches to allow quick configuration of various items. For normal operation in the majority of cases, all switches should be OFF. Switch 1 is used when upgrading the internal firmware and switches 2 to 10 are all related to various aspects of serial communications.
  • Page 33: Operations

    C HAP TE R Operations In operation, the Emerge EMS units are designed to be completely transparent - high quality video and audio signals from the source PC system are distributed to the various display units and control signals are similarly routed back to the system. Indicators All Emerge EMS units are equipped with two indicators to confirm operation and, if necessary, assist with quick troubleshooting of potential problems.
  • Page 34: Serial Port Switching

    Emerge EMS 2000 series Installer/User Guide Serial port switching The Emerge EMS2400T module uses a sophisticated switching system to extend the ordinarily point-to-point nature of serial communications across a network of connected display units. The system allows you to communicate with any display individually or to broadcast commands across the network as a whole.
  • Page 35 Chapter 3: Operations Module switching commands In addition to affecting individual ports, it is also possible to collectively enable and disable all of the CATx outputs from a particular transmitter (at power on, all CATx outputs are enabled by default). Disabling the outputs of one transmitter will not affect the operation of other transmitters that are cascaded through the disabled module.
  • Page 36: Adjustments

    Emerge EMS 2000 series Installer/User Guide Adjustments Video signals are susceptible to the effects of long distance cables and for this reason, every Emerge EMS receiver includes brightness and sharpness adjustment dials. Additionally, the Emerge EMS2110R receivers are also equipped with two extra dials to eliminate the effects of color skew within the video image.
  • Page 37: Skew Compensation Adjustments (Emerge Ems2110R Receivers Only)

    Chapter 3: Operations Skew Compensation Adjustments (Emerge EMS2110R Receivers Only) The twisted pair cabling used to link the Emerge EMS units consists of four pairs of wires per cable. Three of these pairs are used to convey the red, green and blue video signals. Due to slight differences in twist rate between the wire pairs, the red, green and blue video signals may not arrive at precisely the same time.
  • Page 38: Figure 3.6: The Supplied Skew Test Pattern

    Emerge EMS 2000 series Installer/User Guide To Display the Supplied Skew Test Pattern 1. Insert the supplied Avocent CD-ROM into the CD player of the computer. 2. Within Windows, use the My Computer option (usually available as a desktop icon or within the Start menu) to view the contents of the CD-ROM.
  • Page 39: Figure 3.8: The Two Skew Compensation Dials Showing How They Affect Each Of The Colors

    Chapter 3: Operations To Adjust Skew Your chances of achieving a successful skew adjustment will be improved if you do the following: • Ensure that you have a clear view of one or both display screens, • Display a suitable RGB test pattern, either the supplied pattern or a self-created...
  • Page 40: Y-Cable Pinout

    Emerge EMS 2000 series Installer/User Guide Y-cable pinout Used to split serial communications between two displays. For use only on Emerge EMS2100R or EMS2110R receivers when linked to a EMS2400T transmitter. ‘A’ connector 9way D-type male 9way D-type female ‘B’ connector 9way D-type male Figure 3.9: A pin-out diagram of the connections required within a serial Y-cable...
  • Page 41: Guidelines For Connecting Serial Equipment

    Chapter 3: Operations Guidelines for connecting serial equipment • A ‘straight through’ 9M-9F serial cable with all wires connected should be used to connect the transmitter unit to the source PC (i.e. 1-1, 2-2, 3-3 etc.) • The 9-way male connector on the receiver has the same pinning as a serial port on a computer so any cable that may be used between a computer and a device can be used between a receiver and the device.
  • Page 42 Emerge EMS 2000 series Installer/User Guide...
  • Page 43: Appendices

    Appendix A: Technical Support Our Technical Support staff are ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1.
  • Page 44: Appendix B: Troubleshooting

    Emerge EMS 2000 series Installer/User Guide Appendix B: Troubleshooting No video image is received at the receiver unit. • Check that the both the red power indicators are lit on both the transmitter and receiver units - if they are not, then there is a power problem. Both units require power from their supplied power adaptors.
  • Page 45 I N D E X Adjustments brightness 28 support for 5 sharpness 28 Display Data Channel 5 skew compensation 29 Displays Approval statements ii connection at receiver 15 Audio input 9 Green indicator 25 Brightness adjustment 28 High contrast image BRIGHT dial 28 bright &...
  • Page 46 Emerge EMS 2000 series Installer/User Guide Rear mounting slot 8 Test pattern Red indicator 25 creating 29 RGBHV IN port 9, 11, 18 supplied 30 RGBHV OUT port Transmitter cascading 21 receiver 15 transmitter 10, 15 Video image adjustments 23, 28 Safety precautions 6 skew compensation 29 Self adhesive feet 8...
  • Page 48 For Technical Support: www.avocent.com/support 092108-00UG...

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