Troubleshooting - Bissell 2007 Series User Manual

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
Problem Possible causes
Clean Water Tank may be empty.
Reduced or No
Spray Through Foot
Clean Water Tank may not be
of Machine
seated completely.
The hose to your machine is not primed or
may have lost prime.
No Spray Through
Hose & Tool
Clean Water Tank may be empty.
Clean Water Tank may not be seated properly. Turn power OFF. Remove and reseat the tank.
Clean Water Tank may be empty.
Clean Water Tank may not be seated properly. Turn power OFF. Remove and reseat the tank.
No Spray Through
The machine is not reclined.
CleanShot®
Pump may have lost prime.
CleanShot Continues
CleanShot button is not in the "OFF" position. Press the CleanShot button to turn it off. The button window will show the color red
Spray When
Machine is OFF
Dirty Water Tank may not be seated properly. Pick up tank and reseat so it fits in the unit.
Dirty Water Tank has picked up max amount
of dirty water and reached full line.
Rubber Tab on Dirty Water Tank is not sealed
tight.
Loss of Suction
Accessory Hose Door may not be closed
Power
tightly in place.
Nozzle may be clogged from pet hair or
debris.
Brush Roll cover not fully snapped into place. Remove the Nozzle and Brush Roll cover. Follow step 6 from page 14 and make sure
Cleaning Mode Switch mistaken for Power
Button.
No Power
Outlet may not be active.
Tank may have been over-filled.
Leaking Tank
Water may be caught in space between the
tank and the tank's handle.
Tray is too full of water.
Water Sprays from
Rinse & Storage Tray
Machine is in "Reclined" position.
Remedies
Refill tank.
Turn power OFF; remove and reseat tank.
1. With the machine OFF and unplugged, remove Nozzle from the foot. Place a ball-
point pen in the black cylinder next to the screw. When water bubbles up, remove the
pen. Reassemble the Nozzle and hose.
2. Hold end of hose below water level in tank to prime.
3. With the Clean Water Tank full of water, the machine OFF and RECLINED, press the
CleanShot button ON and wait for the CleanShot to drain for a few seconds; This will
re-prime the machine.
Refill the tank.
Refill the tank.
Press the Recline Pedal and bring handle down to recline the machine.
With the machine OFF and unplugged, remove the nozzle from the foot. Place a ball-
point pen in the black cylinder next to the screw. When water bubbles up, remove the
pen. Reassemble the nozzle before cleaning again.
and a "O" symbol when it is in the off position.
Empty tank.
Check the Rubber Tab on the Dirty Water Tank and press firmly on all edges to secure it
tightly (see step 4 on page 12 for detail).
Check the accessory hose door and make sure it is closed tightly – it should be locked
into place.
Use the Nozzle Clean Out Tool and follow steps on page 14 for "Brush Roll & Nozzle
Care".
you hear both buttons click into place.
Press the red Power Button on the left side of the machine to turn the machine ON.
Try plugging in a different device that uses a grounded outlet to test for power from
the outlet.
1. Make sure your tank has the water and formula that you've prepared.
2. With the cap twisted ON tightly, hold your tank at an angle, over a sink or drain, so
any extra water can pour out of the space.
3. Wipe the tank dry with a cloth.
Only fill the tray with water to fill line on tray. When using the water rinse cup, only fill
with fresh water to the "water line" printed on cup.
Turn power OFF. Shift handle into the upright position. Proceed to use the tray as
instructed, do not recline machine.
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