Santec E-Series Instruction Booklet page 5

SANTEC is committed to enhancing your bathroom experience by creating luxury products that will provide enduring
satisfaction. Every e ort has been made to satisfy the highest standards of design and production, to create lasting peace of
mind for our customers. Proof of purchase must be provided for all warranty claims, SANTEC provides the following limited
warranties on our products:
This warranty extends to the original consumer purchaser only and extends for as long as the original purchaser owns the
product and the home in which the product is installed.
1 . F inishes: SANTEC P o lish e d Ch r o m e, P ol ish ed N ic kel a nd Sa tin N i ck el ni shes ca rry a Li f etim e
Limited warranty a ga in st ma nu f a c t urin g d ef ect s a nd ta rni sh to th e o rigi nal purc ha ser wit h t he
ex clusion of kitc h e n d r a in a sse m b lie s wh ic h, d u e to the na ture of t hei r use, are no t warra nted .
S AN TEC r ec o mme n de d c u sto m n ish e s c arry a t en (10) y ea rs lim i ted w arra nty a gai nst
manufacturi ng de f e c ts an d ta rn ish t o th e o rigina l p u r chaser wi th t he exclusi on o f kitc hen a nd
pop-up drain assemb lie s whi c h, du e to the na t u re o f t hei r use, are no t warra nt ed. Ki tche n
p roducts ca rry a th re e (3 ) yea r l imit e d w arra nty . Bo t h therm ost ati cs an d pressu re ba la nces c arry a v e
( 5) year limited wa r r a n ty .
2. Cartr id ges: San tec c a r t r id ge s c ar r y a l if e ti m e lim ited wa rra nty , w ith th e except io n o f th erm o stati c an d
pres s ure balan c e d c ar tr id ge s, wh ic h c a r r y a ve (5) y ea r li m ited warran ty aga in st m an uf act uri ng def ects to
the orig ina l pur c hase r .
3. Parts : S antec p arts c a r ry a t en (10 ) ye ar l imited w a rra nty a gai nst manu f act uri ng def ects, to the
or iginal pur c h ase r . Kit c h e n p r od u c ts c ar r y a v e (5) y ea r li mi ted w arra nt y.
This warranty does not cover:
1. Damage due to negligence, accident, abuse, improper installation, or improper maintenance such as, but not limited to: heat
from soldering during installation, the use of plumber's putty, damage from tools used during installation, the use or exposure
to chemicals or cleaning products either abrasive or non-abrasive, or the use of any cleaning tool or product other than a
s oft, c lean c loth . Re ve r se o smo sis m ay al so sho rt en the l if e of th e n ish.
2.
Changes in th e nis h o r in t he p r o d u c t d u e t o no rm a l wea r or agi ng d oes no t co ver an y pro du cts o r parts
which have been altered or used in a manner not typical for the product.
3. Loss, damages, or expense, incidental or consequential whatsoever, originating from the purchase, installation, use, repair,
failure, or replacement of any SANTEC pro duct or part, allowed by law.
4. Commercial and/or Industrial installations and use of the product.
5. This warranty does not include labor, travel charges, or any costs incurred for repair, removal, installation, servicing,
diagnosing, or handling of either defective or replacement parts.
6.
Access should be provided to the roman tub valves for future service or repair to valves and piping. Under no circumstances will Santec
Faucet, Inc. be liable for any costs associated with the removal of materials for future
access to the tub valves or piping for service or repair.
7. This warranty does not cover: damage due to negligence, accident, abuse, improper installation, or improper
maintenence such as, (but not limited to): heat from soldering during installation, the use of plumbers putty, damage
from tools used during installation, the use or exposure to chemical or cleaning products, abrasive or non-abrasive, or
the use of any cleaning tool or product other than a soft, clean cloth. This warranty does not cover: changes in the
nish or in the product due to normal wear or again and does not cover any product or parts which have been altered or
used in a manner not typical for the product. Santec will not be held liable for damage to products caused by the
freight carrier, any such claims should be made immediately with the freight carrier. This warranty does not cover any
cost involved in the installation, repair, or replacement of any SANTEC product or parts. This warranty does not cover
and SANTEC will not be held liable for any loss, damages, or expenses, incidental or consequential whatsoever,
originating from the purchase, installation, use, repair, failure, or replacement of any SANTEC product or part, as
allowed by law. The product of components of the covered product will either be repaired, re nished or replaced at the
sole discretion of SANTEC. SANTEC reserves the right to examine any product claimed defective prior to any warranty
claim being accepted or processed, at its sole discretion. This warranty gives you speci c legal rights and you may
have other rights which may vary from state to state.
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L I F E T I M E L I M I T E D W A R R A N T Y
L E N G T H O F WA R R A N T Y & W H O I S C O V E R E D B Y O U R WA R R A N T Y
W H A T I S C O V E R E D B Y O U R WA R R A N T Y
E X C L U S I O N S A N D L I M I T A T I O N S O F WA R R A N T Y
E ective: 10/2014