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p o w e r e d b y
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User's Manual
Snackshop AP 113
Dixie Narco
501E
®
AMS
USI

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Table of Contents
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Summary of Contents for Vendors Exchange VE CONNECT

  • Page 1 p o w e r e d b y User’s Manual Snackshop AP 113 ™ Dixie Narco 501E ® ®...
  • Page 2 © Vendors Exchange International, Inc. ™ Thank you for purchasing the VE CONNECT™ . This document will guide you through setting up a VE CONNECT™ on location for the first time. Note that if not already configured prior to delivery, the VE CONNECT™ requires an internet connection to...
  • Page 3: Table Of Contents

    4 Equipment Testing VE CONNECT™ - What is It? ....2 Testing Images and Content ....23 VE CONNECT™...
  • Page 4: Product Overview

    Components Product Overview What is included with the VE CONNECT™ varies based on the type of vending equipment being used. There are three primary components that make a VE CONNECT™ : the display module, the CPU module, and an adapter kit. A possible secondary component required for VE CONNECT™...
  • Page 5: Secondary Components

    REVISION™ Door. Verifies that product has vended and triggers out of stock Depth Considerations and refund status. A drop sensor is essential for the VE CONNECT™ because the physical product is covered by the display module and is not visible by The VE CONNECT™...
  • Page 6: Temperature Considerations

    3. Do not place the vending machine directly under heat generating lights, such proper filling techniques. as Halogen spot lights. 4. If the VE CONNECT™ is being installed with a bank of machines, place the Internet Connection machine on the far right or far left of the bank if possible.
  • Page 7: Wi-Fi Setup

    Inquire with the location proprietor for information if you are authorized to use any available wireless connection. To setup a Wi-Fi connection on VE CONNECT™ : Step 7 - Click “Internet” and the following drop down menu will appear. Click Step 1 - Connect a USB keyboard to an available USB port on the inside of “Wi-Fi as Wan/Bridge”...
  • Page 8 10 | | 11 Step 8 - Click the “Wi-Fi as WAN” button Step 10 - Enter the network password in the “WPA Password” field. Click “Submit”. Step 9 - Click “Wireless Connection”. Click the “Import” button Step 11 - A pop up message will appear “Settings were successfully applied”. Click “OK”.
  • Page 9: Cellular Data Connection

    12 | | 13 Cellular Data Connection Step 3: Click the "Internet" drop down screen and select "Connection Manager". If Ethernet and Wi-Fi are not an option at the chosen venue, then cellular can be added. The disadvantage of cellular is there is a cost associated with the connection, the connection may be weak or unstable, and it may take longer for certain files to download to the machine.
  • Page 10: Operator Settings

    Pogo Mat Operator Settings The VE CONNECT™ display blocks the consumer’s view of the physical product inside of the vending machine. Since the customer cannot see the location of the product, the route personnel must assign a slot location for each item in the machine.
  • Page 11: Tray Configuration

    Step 1 - Connect a USB keyboard and mouse to the USB ports on the inside of the door (disconnect laser barcode scanner if connected to one of the The software tray configuration in VE CONNECT™ must match the actual tray available ports).
  • Page 12: Ucb™ Configuration

    The firmware version of the UCB™ is displayed on the blue LCD display on the inside of the machine momentarily on power up. The firmware version installed on the UCB™ does matter for proper VE CONNECT™ operation. If you are replacing a UCB™ or upgrading a machine with a REVISION™ Door to support VE CONNECT™, you must ensure that the firmware version is 7.2L or higher.
  • Page 13: Homing Motor To No (Dixie Narco®501E Only)

    The firmware version and configuration of single vend mode must be correct the sold out products. for proper VE CONNECT™ function. Note that a single item that is in multiple slots (a best seller, for example), will To check the single vend status follow these steps: not be marked as “Sold Out”...
  • Page 14: Equipment Testing

    | 23 Machine Volume Equipment Testing The VE CONNECT™ uses Windows 7® Embedded as the operating system. To adjust the volume level, you will need to use a keyboard to exit the Snacks application and drop to the desktop. Testing Images and Content...
  • Page 15: Test Internet Connection

    24 | | 25 Step 2 - Insert 25 cents into the coin slot, verify that $0.25 credit appears on the Step 4 - Press “Connect” and verify that the camera is operational (you should LCD Screen. see an image of yourself and the room). Step 3 - Insert a $1 bill.
  • Page 16: Operating Equipment

    Restocking Drop sensor is mounted on sides mounted on sides Restocking the machine with VE CONNECT™ is no different than restocking a of vend bucket of vend bucket traditional vending machine, with the exception that if you make changes to the product tray location you need to update the software according to the new configuration.
  • Page 17: Cleaning The Display Module

    HDMI cable is properly connected. Check that the LVDS cables and power cables are properly seated. Replace the rear cover and power up the machine. If the problem continues contact Vendors Exchange® customer Check HDMI is connected service department.
  • Page 18 UCB™. If this does not resolve the problem, please PROBLEM: Bill acceptor is not accepting bills. contact Vendors Exchange® customer service department. CHECK 1: Verify that CHECK 4: Follow the gray cable from the UCB back to the computer module.
  • Page 19 32 | | 33 PROBLEM: Touchscreen is no longer responding to touching glass. Reset the machine to see if the problem goes away. If not, plug the USB keyboard into the USB port on the inside of the machine. Look at the keyboard and see if the Number Lock or Caps Lock light up.
  • Page 20 34 | | 35 PROBLEM: USB keyboard is not detected when connected. PROBLEM: Product is sold out even after refilling. There are two ports on the inside of the door. Try using the other USB port. If Press “Clear Sold Out” in the Operator Menu. that fixes the problem, there may be a loose connection between the USB hub PROBLEM: No sound.
  • Page 21: Warranty Information

    DAMAGE, WHETHER DIRECT, INCIDENTAL, OR CONSEQUENTIAL ARISING OUT EXPRESS, IMPLIED (INCLUDING BUT NOT LIMITED TO WARRANTIES OF OF THE USE OR THE INABILITY TO USE ANY VE CONNECT SOLD BY VE. The MERCHANTABILITY AND FITNESS FOR INTENDED PURPOSES), OR STATUTORY, remedies of the Buyer set forth herein are exclusive, and the liability of VE OTHER THAN THE FOREGOING EXPRESS WARRANTY.
  • Page 22: Connection Diagrams

    38 | | 39 Audio/Video Connections Connection Diagrams MEDIA MODULE WITH SPEAKER Power Diagram MOTHERBOARD PART# VED5129 2 PIN MICROFIT CONNECTOR LVDS BOARD 24VDC LVDS2, PART# VED5109 LVDS 1, PART# VED5108 24V SUPPLY FROM HDV BOARD OR VENDOR PSU 19VDC, PART# VED5513S ROUTER PART# VED5128R1 12VDC/DC...
  • Page 23: Usb Connections

    40 | | 41 USB Connections Control Board Connections MEDIA HOUSING, CAMERA DOOR SWITCH MDB/ PAYMENT PART# VED5111 DEX PORT PART# VED5136 PART# VED5110L UCB WITH AP113 QR CODE SCANNER HARNESS BOARD PART# VED5110 DROP SENSOR UCB INTERFACE PANEL 4PIN CONNECTOR PART# VED5113V USB HUB PART# VED5107...
  • Page 24: Part Diagrams

    42 | | 43 Part Diagrams CPU Module Explosion 2 CPU Module Explosion 1 POWER CRADLEPOINT MODEM & BRACKET SUPPLY POWER SUPPLY MOTHERBOARD POWER SUPPLY MOTHERBOARD CRADLEPOINT MODEM & BRACKET POWER SUPPLY FAN (VED5113H) ITEM # PART # DESCRIPTION VED5113AB BASE, CPU ENCLOSURE VED5113ATC TOP COVER, CPU ENCLOSURE...
  • Page 25: Display Explosion

    LED LEXAN STRIP, RIGHT BOTTOM TUBING VED5141B LED LEXAN STRIP, RIGHT TOP LED LEXAN STRIP, BOTTOM MEDIA HOUSING VED5141C ASSEMBLY VED5141D LED LEXAN STRIP, LEFT L-BRACKET, VE CONNECT VED5148 VED5149 LCD MOUNTING BRACKET HDV MOUNTING SUB-ASSEMBLY BARCODE READER HOUSING ASSY...
  • Page 26 NOTES NOTES...
  • Page 27 p o w e r e d b y ™ ® 8700 Brookpark Rd. Cleveland, OH 44129 www.veii.com • For support: 1.855.888.9456 • support@vegv.net...

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