Russell Hobbs RHM2565BCGS User Manual page 37

Problem Potential reason
1. Glass turntable fitted
Door not
shutting/
locking 2. Latches have become
1. Turntable coupling
not fitted or tape not
2. Turntable roller ring
not fitted or fitted
Turntable not
rotating
3. Glass turntable fitted
4. Turntable has
developed a fault
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
PROBLEM SOLVING
Check if the glass turntable has been placed correctly on the
incorrectly
deformed microwave back to the retailer where it was purchased from
removed
Check if the coupling has be placed under the turntable and
incorrectly
Check if the glass turntable has been placed correctly on the
incorrectly
microwave back to the retailer where it was purchased from
Or visit us at www.productcare.co.uk
Potential solution
turntable and is not stopping the door from shutting
If the microwave is within its warranty period, please
contact customer services for further advice or take the
for a refund or replacement.
Check if the turntable coupling is fitted correctly and the
transportation tape has been removed.
that it is positioned correctly.
If the microwave is within its warranty period, please
contact customer services for further advice or take the
for a refund or replacement.
37
correctly.
turntable.