Troubleshooting - Yolink YS6802-UC/SH-18A User Manual

Troubleshooting

Problem
Smart switch is offline.
Timer does not run.
Other problems.
Possible Reason
Hub is offline.
Hub is powered off.
Smart switch does not power on.
Product defective.
There was a power blackout before
timer executes.
Please contact customer service.
Solution
Please reconnect your hub to the Internet
and press the power button of the smart
switch once.
Please power on the hub again and press
the power button of the smart switch once.
Please power on the smart switch
Please contact customer service.
Please press the power
turn on/off the smart switch also
turn on/off the smart switch via YoLink
App or set a new timer.
.
button once to
, you can
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