Troubleshooting - Cake Kalk& Manual

5.6 Troubleshooting

If your bike isn't working properly, please read the following use cases to
find the solution. If you can't find the problem you are experiencing or a
solution that works for you, contact CAKE directly.
My bike won't turn on
Start with checking that both the main switch and kill switch is turned on
properly. Remove the seat to check that the battery is properly connected to
the bike. Carefully try to give the bike some throttle to climate the possibili-
ty of a malfunctioning display. Get in contact with CAKE directly for further
instructions and troubleshooting to solve the issue.
My bike doesn't give me full power
Check the display temp signal. The bike will protect itself and can under
certain circumstances limit the performance. This happens if any of the
drivetrain components gets overheated, under-voltage, over-voltage etc.
Start with making sure that the bike is properly charged y checking the
display. As the battery gets close to empty, the battery cells inside lose the
ability to have a high discharge (full power).
Please be careful when checking if the controller or motor is overheated as
you could get burned. This will be shown by the display overtemperature
symbol. If it does, please let the vehicle cool down sufficiently to avoid
permanent damages to either the motor, controller or battery.
My motor is sounding strange or won't spin
If the motor sounds strange when giving throttle and does not run properly.
Please turn the bike off and do not give the bike any throttle as the motor
can still be overheated by the battery current. This could potentially happen
if the sensors in the motor get humid/water. The issue is temporary, please
put the bike inside to let it dry for 24 hours. Get in touch with CAKE directly
regardless if the issue disappears or not.