Mercedes-Benz CLA 2020 Operator's Manual page 357

Your vehicle is not yet connected with a user
account
Select Mercedes me.
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The instructions for creating a user account
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and connecting the vehicle with this follow
on the media display.
% If the Mercedes me app is available on a
mobile phone, the vehicle connection can be
accomplished using the QR code shown.
Calling up the Mercedes me services
Requirements:
The vehicle is connected with the user
R
account.
Multimedia system:
© Mercedes me & Apps
4 5
Select Services.
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Within the various categories you can see the
Mercedes me services you have already pur‐
chased and also those still available to pur‐
chase.
To activate or deactivate the services, log in
to your user account in the Mercedes me
portal.
Deleting a connection between a user
account and the vehicle
Requirements:
The (vehicle) profile of the user account that
R
was first connected with the vehicle is selec‐
ted.
The profile is synchronized ( page 263).
/
R
A PIN has been set.
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Multimedia system:
© Mercedes me & Apps
4 5
Mercedes me
5
Select Delete Vehicle Assignment.
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Enter the PIN of the connected user account.
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% Only the user, whose user account was first
connected with the vehicle can delete the
connection between all user accounts and
the vehicle.
MBUX multimedia system 355
Mercedes-Benz emergency call system
Information on the Mercedes-Benz emer‐
gency call system
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911.
Mercedes-Benz eCall only functions in areas
where mobile phone coverage is available from
the wireless service providers. Insufficient net‐
work coverage from the wireless service provid‐
ers may result in an emergency call not being
transmitted.
eCall is a standard feature in your Mercedes-
Benz vehicle. In order to function as intended,
the system relies on the transmission of data
detailed in the "Mercedes-Benz emergency call
system data transmission" section that follows
( page 357).
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To disable eCall, a customer must visit an
authorized Mercedes-Benz Service department
to deactivate the vehicle's communication mod‐
ule.