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Network communication issues
3. Ping the IP address: ping <ip address>
Where the <ip address> represents the IP address assigned to the unit. If pinging the
device is unsuccessful, access the unit directly from the console port to confirm the network
settings.
a. Set up a terminal emulation program, such as HyperTerminal, using the following
b.
c. At the prompt, type: configmenu
d. In the Configuration menu, select menu item 1: Network configuration.
e. Select menu item 1: IP configuration.
f. Configure the network settings as appropriate for the local network.
Digi CM and Passport Troubleshooting Guide
port parameters to the console port:
baud = 9600
n
data bits = 8
n
parity = none
n
stop bits = 1
n
flow control = none
n
Log in to the web interface on the
No network connectivity
device.
10
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