Customer Satisfaction Questionnaire - Siemens GEAFOL Neo Operating Manual

12. Customer Satisfaction Questionnaire

Dear customer,
Thank you for using our products. Please fill in the following form after installation to help us complete the customer
satisfaction survey, so that we can continuously improve our work and better serve our customers. Please mark " √ " in the
corresponding column according to your impression of the product. Thank you for your cooperation, and sincerely hope that
you will give us valuable comments or suggestions on all aspects of our work.
How do you rate our performance in the following areas? (If you do not address any of the following questions, you
may not answer them.)
Product integrity on arrival
Handling of problems (quality problem
solving/response to complaints)
Appearance quality of product body
Appearance quality of product enclosure
Service initiative
On-site safety consciousness of service
personnel
Communication skills of service personnel
Professional level of service personnel
Your rating on overall performance of our products and services:
10 points 9 points
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Will you recommend our products to other customers?
□ Yes □ Possibly Yes
We sincerely hope and thank you for that you could give us your comments or suggestions on our company:
Customer Signature/Date:
Please fill in this page and send it to us by means of scanning or photographing via Email: allen.cao@siemens.com
28
Very satisfied
8 points 7 points 6 points
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□ No
Satisfied General
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5 points 4 points
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Not quite satisfied
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3 points 2 points
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Not satisfied
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1 points
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