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Summary of Contents for DNP DS Series
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Page 1: Clearing A Cutter Jam
DS Series™ Printer: Clearing a Cutter Jam © 2016. DNP Imagingcomm America Corp. All rights reserved. Rev: 3.0... -
Page 2: Table Of Contents
Common Causes ............................4 Troubleshooting ............................4 Method 1: Cleaning the Cutter Path ........................4 Method 2: Cleaning the Cutter Assembly ......................5 Contact DNP IAM Technical Support ....................... 7 Revision Info ..............................8 DNP Imagingcomm America Corporation 2 of 8... -
Page 3: Overview
Never use water or liquid to extinguish a fire on the system unit. Always protect the power cord from accidental kinks, cuts, and foot traffic. Always operate this system from the correct type of grounded power source. 3 of 8 DNP Imagingcomm America Corporation... -
Page 4: Symptoms
3. Press the blue release lever on the left side of the media drawer to open the paper compartment. 4. On the paper compartment cover, look inside the wide gap on the bottom of the cover. 5. Locate the cutter gear in the far right corner. DNP Imagingcomm America Corporation 4 of 8... -
Page 5: Method 2: Cleaning The Cutter Assembly
2. Use the blue handle on the front of the printer to open the media compartment drawer. 3. Press the blue release lever on the left side of the media drawer to open the paper compartment. 4. Remove the two small screws on the bottom of the cover. 5 of 8 DNP Imagingcomm America Corporation... - Page 6 7. Once the faceplate is removed, examine the cutter gears for scraps and debris. 8. If any scraps or debris is present, carefully remove it from the cutter gears. DNP Imagingcomm America Corporation 6 of 8...
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Page 7: Contact Dnp Iam Technical Support
16. If the printer produces the same error, contact DNP IAM Technical Support. Contact DNP IAM Technical Support If you are still experiencing issues, contact DNP IAM using one of the following methods: Phone: 1-855-367-7604 Email: dnpsupport@dnp.imgcomm.com Weekday Hours: Monday-Friday 9am EST – 6pm EST... -
Page 8: Revision Info
Changed copyright to 2016. Removed false PN and REV numbers. Updated Heading 1 leading. Added new pink logo. 7.13.2016 Added Revision column to Revision Info table and removed PN from footer. 10.26.2016 Removed 2013 & 2014 doc. Revised content and format DNP Imagingcomm America Corporation 8 of 8...
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