Troubleshooting - Philips DECT7272S/05 User Manual

Troubleshooting

Telephone troubleshooting
PROBLEMS
The icon does not scroll
when the handset is placed
on the base
No dialling tone
No ring tone
The icon does not appear
The icon is blinking
- Crackling on the line
The handset displays 'not
available'
- when attempting to add
another handset to the base
station
- when using a handset
Noise interference on your
radio or television
Caller Line Identification
(CLI) service does not work
A phonebook entry cannot
be stored
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CAUSES
- Bad battery contact
- Dirty contact
- Battery is full
- No power
- Batteries are empty
- You are too far from the base station
- Wrong line cable
- Line adaptor (when needed) not
connected to the line cord
- The ring tone is deactivated
- No mains power
- The handset is too far from the
base station
- Handset not registered to the
base station
- You are too far from the base
station
- The base station is too close to
electrical appliances, reinforced
concrete walls or metal
doorframes
- The procedure to add a handset
has failed, try again
- Maximum number of handsets (5)
has been reached
- Base station is already busy with
another handset
The DECT 723/727 base station or
mains power pack are too close to
electrical appliances
- The service is not activated
The phonebook is full
Troubleshooting
SOLUTIONS
- Move the handset slightly
- Clean the contact with a cloth
moistened with alcohol
- No need to charge
- Check the connections. Reset
the phone : unplug and plug back
in the mains
- Charge the batteries at least
24 hours
- Move closer to the base
station
- Always use the line cable
provided
- Connect the line adaptor
(when needed) to the line cord
- Increase the volume (page 39)
- Check connections
- Move closer to the base
station
- Register the handset to the
base (page 45)
- Move closer to the base
station
- Move the base station to find a
better place (the higher the
better)
- Disconnect and connect the
base station power supply.
- Remove and place back the
handset battery
- Follow the procedure to
register a handset (page 45)
- Unregister a handset
- Wait until it is available
Move the power pack or base
station as far away as possible
- Check your subscription with
your network operator
Delete an entry to free memory
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