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Troubleshooting - Philips HD4923/00 User Manual

Philips induction cooker hd4923 9 menus 8 power with touch sensor blue
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Do not put vinegar on the crystalite cooking plate.
Unplug the appliance and let it cool down.

Clean the appliance with a damp cloth and, if necessary, with some mild cleaning agent.
Improper use can lead to scratches on the cooking plate. To avoid discolouring and scratches, use
the appliance according to the instructions in this user manual and always clean the appliance and
cookware properly after use.
Do not place heavy objects on the crystalite cooking plate as it is breakable.
Do not store the appliance in a hot place, for example near a cooker.
If you are not going to use the appliance for a longer period of time, store the appliance in a dry
and safe place.
Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 11).
guarantee and service
If you need service or information or if you have a problem, please visit the Philips website at or contact the Philips Consumer Care Centre in your country (you find its phone
number in the worldwide guarantee leaflet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer.


If your induction cooker does not function properly or if the cooking quality is insufficient, consult
the table below. If you are unable to solve the problem, contact a Philips service centre or the
Consumer Care Centre in your country.
The power-on light does
not go on.
When I press one of the
cooking mode buttons,
the light of the selected
mode does not go on.
The cooking time light
does not go on when I
set the cooking time.
There is a connection problem. Check if the induction cooker is
connected to the mains and if the plug is inserted firmly into the wall
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
You have selected the hot pot mode. You can only adjust the cooking
time in the quick-start (manual) mode and in the preset stew, soup/
congee, steam-hi, steam-lo, stir-fry, boil, warm milk and keep-warm

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