Troubleshooting - Philips HD4917/00 Manual

Troubleshooting

If your induction cooker does not function properly or if the cooking quality is insufficient, consult
the table below. If you are unable to solve the problem, contact a Philips service centre or the
Customer Care Centre in your country.
Problem
The power-on light does
not go on.
When I press the cooking
mode button, the on-light
of the selected mode
does not go on.
The Hr:Min light does
not go on when I set the
cooking time.
The timer light does not
go on when I set the
timer.
I cannot change the
power setting before I
select the Stew mode or
Soup/Congee mode.
The appliance beeps
continuously.
The maximum power
setting for certain
cooking modes is very
low.
I cannot switch to a
different cooking mode
during cooking.
Solution
There is a connection problem. Check if the induction cooker is
connected to the mains and if the plug is inserted firmly into the wall
socket
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
You have selected the Hot pot cooking mode. You can only adjust the
cooking time in the Quick start (manual) mode and in the preset
Stew, Soup/Congee, Steam, Stir fry, Boil and Keep warm cooking
modes.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
You have selected the Quick start (manual) mode or the preset Hot
pot, Stir fry, Boil or Keep warm cooking mode. You can only use the
timer in the Stew, Soup/Congee, Steam cooking modes (see
the 'Default and adjustable settings' table in chapter 'Using the
appliance').
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
In the Stew and Soup/Congee modes, the appliance first brings the
food to the boil and then switches to a lower power level. You can
only adjust the power level after the boiling stage.
You have put unsuitable cookware on the cooking plate or you have
removed the cookware from the cooking plate during cooking.
Place suitable cookware on the cooking plate.
In the Stew and Soup/Congee modes, the appliance first brings the
food to the boil and then switches to a lower power level. You can
only adjust the power level after the boiling stage.
You cannot switch to a different cooking mode during cooking. If you
want to select a different cooking mode, press the Power on/off
button to switch off the cooker. Then press the Power on/off button
again to switch the cooker back on.
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