Epson GT-10000+ User Manual page 43

You cannot start up EPSON Scan Server.
Cause
Scanner is off
Connection problem
Cable problem
Interface board problem
Unavailable scanner
(Windows 98/2000)
EPSON TWAIN Pro is not
installed on the scanner
server PC
You cannot select optional equipment for your scanner.
Cause
Installation problem
3-4
Troubleshooting
What to do
Turn on the scanner and then your
computer.
Turn off the scanner and computer and
check that they are connected
properly.
Make sure the interface cable meets the
requirements of your interface board.
See the documentation that came with
the interface board.
Make sure the interface board is
installed correctly.
Make sure that a scanner supported by
EPSON Scan Server and EPSON
TWAIN Pro Network is connected to
the scanner server PC.
Install EPSON TWAIN Pro (version
1.75 or later) on the scanner server PC
(the PC which is connected to the
EPSON scanner).
What to do
Make sure the optional equipment is
installed correctly. Refer to the
documentation that came with the
equipment for details.