Advertisement
12
ENGLISH
Guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
Problem
The appliance does not
work.
The appliance does not
pick up dirt effectively.
Dirt escapes from the
appliance.
Possible cause
The appliance has not
been charged.
The adapter has not
been inserted properly
into the wall socket
and/or the small plug has
not been inserted
properly into the
appliance or into the
charging base.
The dirt tray is full.
The roller brush is
clogged.
The dirt tray is full.
The dirt tray door is not
locked properly.
Solution
Charge the appliance
(see chapter 'Charging').
Insert the adapter
properly into the wall
socket and/or insert the
small plug properly into
the appliance or into the
charging base (see
chapter 'Charging').
Empty the dirt tray (see
chapter 'Using the
appliance').
Clean the roller brush
(see chapter 'Cleaning').
Empty the dirt tray (see
chapter 'Using the
appliance').
Make sure the dirt tray
door is locked before
placing the dirt tray back
into the appliance (see
chapter 'Cleaning').
Advertisement
