Cannondale Moterra NEO Owner's Manual Supplement
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Cannondale Moterra NEO Owner's Manual Supplement

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Moterra NEO
Owner's Manual Supplement
READ THIS SUPPLEMENT AND YOUR
CANNONDALE BICYCLE OWNER'S MANUAL.
Both contain important safety information. Keep
both for future reference.

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Summary of Contents for Cannondale Moterra NEO

  • Page 1 Moterra NEO Owner’s Manual Supplement READ THIS SUPPLEMENT AND YOUR CANNONDALE BICYCLE OWNER’S MANUAL. Both contain important safety information. Keep both for future reference.
  • Page 2 Safety Messages In this supplement, particularly important information is presented in the following ways: Indicates a hazardous situation which, if not avoided, may result in death or serious injury. NOTICE Indicates special precautions that must be taken to avoid damage. The following symbols are used in this manual: Symbol Name...

  • Page 3: Safety Information

    NOTICE Cannondale USA Unauthorized service, maintenance, or repair Cycling Sports Group, Inc. parts can result in serious damage and void your 1 Cannondale Way, Wilton CT, 06897, USA warranty. 1-800-726-BIKE (2453) Cycling Sports Group Europe B.V Mail: Postbus 5100 Visits: Hanzepoort 27...

  • Page 4: Intended Use

    2019 Moterra Neo - Owner’s Manual Supplement GENERAL EBIKE SAFETY INFORMATION Intended Use Compliance/Regulation This model is equipped with an electric pedal assist drive system. It is not a moped or motorcycle. In EU countries, it is known legally as an “EPAC” cycle or Electrically MAXIMUM ALLOWABLE ASSIST SPEED: Powered Assisted Cycle.
  • Page 5 Special tools, skills, and knowledge may be required. Improper mechanical work increases the risk of an accident. Any bicycle accident has risk of serious injury, paralysis or death. To minimize risk we strongly recommend that owners always have mechanical work done by an Authorized Cannondale Dealer. 137366 Rev 1.
  • Page 6 No Child Seats or Trailers Child seats and trailers or racks can not be used and DO NOT MODIFY THIS BICYCLE/DRIVE SYSTEM/ IN are not allowed to be used with your Cannondale ANY WAY FOR ANY REASON. e-bike. Doing so can result in severe damage, faulty or dangerous operating conditions, or violation of local laws.
  • Page 7 It is a 7-character barcode (1). Use this serial number to register your bike. To register your bike: go to the Product Registration section of our website at www.cannondale.com Record YOUR Serial Number here: ________________________________________ Drive Unit Front Chain Ring...
  • Page 8 2019 Moterra Neo - Owner’s Manual Supplement TECHNICAL INFORMATION Frame Specification Item Specification Drive System Bosch Performance CX Battery Bosch Powertube 500Wh Drive-Assist Owners Manual https://www.bosch-ebike.com Maximum Speed (drive assist) 25 kph / 20 mph Keys (replacement) www.abus.com Rear Travel...
  • Page 9 English Geometry 75mm Dimensions = centimeter/inch Size Seat Tube Length 41.0/16.1 44.0/17.3 47.0/18.5 51.5/20.3 Top Tube Horizontal 58.7/23.1 61.4/24.2 63.8/25.1 66.6/26.2 Top Tube Actual 52.2/20.6 55.2/21.7 57.8/22.8 61.2/24.1 Head Tube Angle 66.0° Seat Tube Angle Effective 75.0° E’ Seat Tube Angle Actual 67.0°...
  • Page 10 2019 Moterra Neo - Owner’s Manual Supplement Keys Keys are used to secure the wheel and battery lock mechanism. The drive system, may be activated by this same key. Please consult the drive system owner/operator manuals to determine. Please record the key serial number for future use and key replacement.
  • Page 11 English Battery Charging Port he battery charging port is located on the left side of the bicycle at the top of the down tube. The charging port enables the battery to be charged while installed in the bicycle. To connect to the charger cable to the port connector: First, familiarize yourself with the safety information for charging provided by...
  • Page 12 2019 Moterra Neo - Owner’s Manual Supplement Powertube Battery The drive system battery is housed within the bicycle downtube. The battery can be charged via the charge port or removed for charging. To remove the battery: On the left side of the bicycle, on the...
  • Page 13 English To install the battery: Align the top of the battery with the upper frame bracket and insert the battery (cover) attached) into the frame opening. See Figure 5. 2. Tilt the lower end of the battery into the lower battery latch until it enages the lock mechanism.
  • Page 14 Insert the driver tool KP169/ (as shown) into of the seat Service Tool - KP169/ stay axle (8). Service Tool Cannondale KP169/ is a multi-function tool set Drive out the axle by tapping on the tool with a small used to remove and install the axle (8) and shim (9).
  • Page 15 English KP169/ Loctite 435 5 Nm 8 Nm Carbon Link: Install bearings w/Loctite 435 * Loctite 242 (blue) 5 Nm * http://tds.henkel.com/tds5/search.asp?t=435 137366 Rev 1.
  • Page 16 Main Pivot The main pivot assembly connects the swingarm to Frame Pivot the frame. Its should be inspected periodically by a Main Pivot Axle Cannondale Dealer to make sure all the parts are good Main Pivot Nut condition. Ring Clip Bearing...
  • Page 17 English Loctite 242 (blue) 7 Nm Dropout The dropout bearings (7) should be renewed periodically Seat Stay to ensure best performance, or if they become damaged Swing Arm during use. An indication of damage would be excessive Dropout (left) play or loose feel of the seat stay dropout connection. Spacer Pivot Axle The bearings (see inset) can be inspected without...
  • Page 18 2019 Moterra Neo - Owner’s Manual Supplement Rear Derailleur Hanger RD Hanger Housing Guide Screws Anytime the RD Hanger is replaced due to damage or a 2 Nm crash, clean the dropout and also check for any damage. Loctite 242...

  • Page 19: Rear Shock

    English Rear Shock 15 mm Set Up Set the air pressure according to for you body SELECT ONLY COMPATIBLE SHOCKS AND FORKS weight. Follow the shock manufacturer’s instruction FOR YOUR BIKE. DO NOT MODIFY YOUR BIKE IN ANY for pressurizing the shock. WAY TO MOUNT ONE.
  • Page 20 2019 Moterra Neo - Owner’s Manual Supplement REPLACEMENT PARTS N·m N·m N·m N·m 157 x 12mm N·m N·m M4 X 12mm M4 X 13mm N·m N·m Part Number Description Part Number Description CK3067U10OS Moterra Link Hardware BLK Brake Adapter Post Mount 180...
  • Page 21 English 34.9 mm N·m N·m N·m N·m N·m N·m N·m N·m N·m Part Number Description Part Number Description KP388/ Seatbinder MTN Bolt 34.9 Battery Cover DT Bottom Exit K3425910 KP169/ Tool Jekyll Pivot Battery Cover DT Bottom Exit CK2017U10OS Moterra Chainguide BLK K3425920 CK3017U10OS Moterra Skid Plate BLK...
  • Page 22 TO BE PERFORMED BY CANNONDALE DEALER : Recommended after the first 150 km, bring your bike to your Cannondale Dealer for an initial check-up. It should include checks of the drive assist system, drive chain condition, proper shifting, accessories, wheels and tire condition, brakes, etc.
  • Page 23 English...
  • Page 24 WWW.CANNONDALE.COM © 2019 Cycling Sports Group 2019 Moterra NEO Owner’s Manual Supplement 137366 Rev. 1 CANNONDALE USA CANNONDALE EUROPE CANNONDALE UK Cycling Sports Group, Inc. Cycling Sports Group Europe, B.V. Cycling Sports Group 1 Cannondale Way, Mail: Postbus 5100 Vantage Way, The Fulcrum,...

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