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Troubleshooting - SoftBank 601HW Start Manual

Wi-fi setup start guide
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Troubleshooting

"I cannot connect to the internet"
The connection on your device with
WiFi router doesn't work well.
Please check the connected users on the Wi-Fi.
When "0" is displayed, it doesn't be connected properly.
*When "1" is displayed, one device is being connected.
Bad Connection, No Service
Please check the reception level on top left of the Wi-Fi.
When the signal bar is nothing or no service is displayed,
try moving to the place in good signal.
*The signal may be weak in the basement and lurge building
even if it's in the service area.
Temporary Failure
Try resetting your Wi-Fi router in reference to the foot of
this page.
"My Wi-Fi won't turn on or be charged"
The built-in battery has a loose connection
Try pulling out the built-in battery and replace it.
*Detach the back cover by putting yout nail on the top right
of the back cover and you will see the built-in battery.
Reset
When something is wrong with your Wi-Fi, try resetting it.
Temporary failure will be cleared.
1.
Detach the back cover
Detach the back cover by putting your nail on the top right
of the back cover with the power on.
2.
Hold the red button
Hold the reset button for 5 seconds.
Reset to factory settings.
Web UI
Access to WEB UI, and change your
setting in detail.
1.Connect your Wi-Fi to your PC or
smartphone.
2.Type "http://web.setting/" on the URL
bar of your PC.
3.Change the website language to English.
4.Click "Log in". The password is "admin".
Web UI QR Code
The connection is unstable"
"The Internet is slow"
Limit Due To Excess of Monthly Data Usage
If monthly data usage exceeds your data plan,
the data transfer speed can be slow down.
Please check your data usage on the menu icon of your Wi-Fi.
Internet Congestion
The actual speed differs depending on time and locations.
Please try again later.
"I cannot connect to the printer"
Turn Off Privacy Separator
The privacy separator for Wi-Fi router is needed to turn off
for connecting with a printer.
The privacy separator can be changed from "WEB UI"
for Wi-Fi router.
Please refer to the foot of this page regarding the method
for accessing.
Wi-Fi Spot
Wi-Fi Spot Service is to use public
SoftBank network via 601HW router.
Our rental Wi-Fi router does not support
this service.
Please use your router with Wi-Fi Spot
set off.
Reset Button
・Please hold the button using sometiing like a fine tip pen and
reset with the power on.
Excess of data usage
The speed is slow down after conducting
the speed limit.
The speed limit is lifted on the next month.
Please rest assured that there is no extra
charge for the excess of data usage.
TEL:+81-03-3525-8359
MAIL:info@en.wifi-rental-store.jp
9:30AM - 6:30PM (Weekdays Only)
Anyone can do it !
WiFi Setup Start Guide
SoftBank 601HW

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