Page 1 809SH User Guide...
Page 3: Table Of Contents
Getting Started Parts & Functions.............. 8 Home Screen................ 9 Notifications of Data Usage........... 12 SIM Card................13 Charging Battery.............. 15 809SH User Guide Contents Charging Mobile Phones or Smartphones......17 Power On/Off..............18 Connecting with WLAN WLAN (Wi-Fi)..............20 Activating WLAN Function..........20 Connecting Windows PC...........
Page 4 Settings (Using Mobile WEB UI) Overview of Web UI............160 Web UI Window...............163 Setting Mobile Network..........165 Setting Wi-Fi..............170 Device Settings...............187 Switching to PC Web UI..........203 Checking Wi-Fi Router Information......205 Appendix Troubleshooting.............. 208 Specifications..............210 Specific Absorption Rate (SAR) for This Product (for Japan)................
Page 5: Introduction
Introduction Introduction Operating Environment Use Wi-Fi router in any of these operating environments. Before You Begin Use outside these environments may affect performance. Operating environment (hardware, connected peripherals, installed applications, etc.) may also affect performance. Read "クイックスタート (Quick Start)" (Japanese) and "お願いとご注意...
Page 6 Service for missing items. Keep accessories in a safe place. Getting Started AC Charger is not supplied. Purchase AC Charger (optional). ・809SH (Main unit) ・Wi-Fi router accommodates software updates. Use the ・SIM Removal Tool (Complimentary sample) latest software. ・クイックスタート (Japanese) ・Note that connection speeds may drop or connections...
Page 7 Intellectual Property Rights ・SoftBank, SoftBank's equivalent in Japanese and the SOFTBANK logo are registered trademarks or trademarks of SoftBank Group Corp. in Japan and other countries. ・Pocket WiFi is a registered trademark of SoftBank Corp. ・Microsoft , Windows . Internet Explorer , and Microsoft ®...
Page 9: Getting Started
Getting Started Parts & Functions.............. 8 Home Screen................ 9 Notifications of Data Usage........... 12 SIM Card................13 Charging Battery.............. 15 Charging Mobile Phones or Smartphones......17 Power On/Off..............18...
Page 10: Parts & Functions
Parts & Functions Notes on Using Reset Button Note the following for using Reset Button. Front/Top/Bottom ・Power on Wi-Fi router in advance. ・Be careful not to be injured when pressing Reset Button. ・Do not Press Reset Button strongly. May cause damage. ・Do not use sharpened object.
Page 11: Home Screen
Home Screen Status Indicators Icon Description Layout Mobile network connected (signal strong) Mobile network connected (signal weak) No signal Network name Network operators name Mobile networks connected Mobile networks not connected Software downloading Battery level full Battery level low Battery level insufficient Charging Part Description...
Page 12 Touch Menu Icons Appears when the amount of data remaining approaches specified value where slow-speed communication starts, Limitation Tap Touch Menu icons for settings and notifications. or when slow-speed communication starts. (When under Make a request for setting to normal an individual speed or make a reservation/cancellation subscription)
Page 13 Using Touchscreen Text Entry Window Wi-Fi router uses a touchscreen-type Display. Operate with Use onscreen keyboards for text entry. your fingers on Display. ・Tap Contact Display lightly and briefly. Item Description ・Flick Entry box Enter text/number Contact Display lightly, then brush screen up/down or left/ Cursor Show entry position right.
Page 14: Notifications Of Data Usage
Notifications of Data Usage Text Entry Multiple letters ("ABC," "DEF") are assigned to each key. Notifications of Data Usage Tapping key toggles characters. ・ Example: For "b," Tap five times. Depending on the amount of data usage, the communication ・ Example: For "c," Tap six times.
Page 15: Sim Card
・Note that SIM Card specifications and performance may change without notice. Please be forewarned. ・It is recommended that you keep a separate copy of information that is stored on SIM Card. SoftBank Corp. is not responsible for damages from saved information that is lost.
Page 16 Removing SIM Card Insert Card Tray in SIM Card Slot Always power off beforehand. With Display upward, insert SIM Removal Tool in removal hole in SIM Card Tray SIM Card is inserted. ・Do not insert SIM Card Tray upside down. ・Insert gently all the way horizontally in direction shown by arrow.
Page 17: Charging Battery
Charging Battery Insert Card Tray in SIM Card Slot Wi-Fi router is not fully charged by default. Charge Wi-Fi router before use. Wi-Fi router discharges even when not in use. Charge Wi-Fi router before use if it is not in use for a long time. Charge Wi-Fi router regularly to prevent a full discharge if it is not in use for a long time.
Page 18 AC Charger is an optional accessory. Always use AC Charger C port of Wi-Fi router, and insert USB3.0 Standard-A plug of specified by SoftBank (for USB PD, USB Type-C quick charge USB3.0 Cable into a computer AC Charger [ZSDBAS] (SB-AC20-TCPD)).
Page 19: Charging Mobile Phones Or Smartphones
Charging Mobile Phones or Smartphones Insert USB Type-C plug of USB 3.0 Cable A to C into USB Type-C port of mobile phone or smartphone Use Wi-Fi router as a mobile battery. Use USB Conversion Cable C to A (female) (SHDHE2) (optional) and USB3.0 Cable A to C (SHDHE1) (optional).
Page 20: Power On/Off
Power On/Off Power Off Powering On Power Key (Long Press) Power Key (Long Press) Power off Lock Screen appears and WLAN function is enabled when powered on. Wi-Fi router automatically connects to the Internet. ・ When Wi-Fi router connects to mobile network, (mobile networks connected) illuminates.
Page 21 Connecting with WLAN WLAN (Wi-Fi)..............20 Activating WLAN Function..........20 Connecting Windows PC........... 21 Connecting Mac..............24 Connecting iPhone/iPad............25 Connecting Android Devices..........28 Connecting Wi-Fi Compatible Devices......30 WPS Supported WLAN Device.......... 31...
Page 22: Connecting With Wlan
WLAN (Wi-Fi) Activating WLAN Function Power on to connect to the Internet automatically. WLAN (Wi-Fi) Connecting to 4G/LTE/3G Advanced Settings Change WLAN settings as required. For details, see "Setting Wi-Fi ." Power Key (Long Press) Simultaneous Connection Use Wi-Fi router to connect up to 10 WLAN devices simultaneously.
Page 23: Connecting Windows Pc
Connecting Windows PC Select Wi-Fi router's "SSID" Connect Connect a Windows PC to connect to the Internet. SSID (Network Name) and Password (Security Key: WPA Key or WEP Key) For details on SSID and password (Security Key), see "SSID and Password (Security Key)."...
Page 24 Windows 8.1 Select Wi-Fi router's "SSID" Connect This section describes setup operations with screenshots and steps using "WPA2" encryption method on Windows 8.1. Power Key (Long Press) Lock Screen appears and WLAN function is enabled when powered on. Wi-Fi router automatically connects to the ・When Wi-Fi router's "SSID"...
Page 25 Windows 7 Select Wi-Fi router's "SSID" Connect This section describes setup operations with screenshots and steps using "WPA2" encryption method on Windows 7. Power Key (Long Press) Lock Screen appears and WLAN function is enabled when powered on. Wi-Fi router automatically connects to the Internet.
Page 26: Connecting Mac
Connecting Mac Wi-Fi Turn Wi-Fi On Connect a Mac to connect to the Internet. SSID (Network Name) and Password (Security Key: WPA Key or WEP Key) For details on SSID and password (Security Key), see "SSID and Password (Security Key)." Default SSID is shown in alphanumerics with a leading "809SHa-"...
Page 27: Connecting Iphone/Ipad
Connecting iPhone/iPad Settings Wi-Fi Connect an iPhone/iPad to connect to the Internet. SSID (Network Name) and Password (Security Key: WPA Key or WEP Key) For details on SSID and password (Security Key), see "SSID and Password (Security Key)." Default SSID is shown in alphanumerics with a leading "809SHa-"...
Page 28 iPad Enter password (Security Key) in "Password" Connect This section describes setup operations with screenshots and Join steps using "WPA2" encryption method on iOS 12 running on iPad. Power Key (Long Press) Lock Screen appears and WLAN function is enabled when powered on.
Page 29 Connecting iOS Device using QR Code In "CHOOSE A NETWORK..." list, Tap Wi-Fi router's "SSID" Use application on iPhone/iPad to scan QR code on Wi-Fi router's Display and connect. Power Key (Long Press) ・When Wi-Fi router's "SSID" is not shown, press Power Key to Lock Screen appears and WLAN function is enabled when exit Sleep mode.
Page 30: Connecting Android Devices
Connecting Android Devices Reading QR Code Connect a general Android device to connect to the Internet. Operating requirements of QR code connection are as follows: - iOS 11 or later SSID (Network Name) and Password (Security Key: WPA Key or WEP Key) For details on SSID and password (Security Key), see "SSID and Password (Security...
Page 31 Connecting Android Device using QR Code Tap Wi-Fi router's "SSID" Use application on Android device to scan QR code on Wi-Fi router's Display and connect. Power Key (Long Press) ・When Wi-Fi router's "SSID" is not shown, press Power Key to exit Sleep mode.
Page 32: Connecting Wi-Fi Compatible Devices
Connecting Wi-Fi Compatible QR Code Application Devices Use a QR code application, including "お父さんQR", etc. Install it on an Android device before reading. Operating requirements of QR code connection are as SSID (Network Name) and Password follows: (Security Key: WPA Key or WEP Key) - Android 4.0.3 or later (using お父さんQR) For details on SSID and password (Security Key), see "SSID...
Page 33: Wps Supported Wlan Device
WPS Supported WLAN Device Start WPS Precautions for Using WPS Function SSID Stealth When SSID stealth is activated, WPS is unavailable. For SSID stealth, see "Wi-Fi Basic Settings (SSID A)." Security Method When Security is set to WEP, connecting WLAN device by WPS is not available.
Page 35: Connecting With Usb Cable (Windows)
Connecting with USB Cable (Windows) USB Connection with a Windows PC....... 34 Device Recognition/Removal on Windows PC....34 Installing/Uninstalling Driver (Windows)......35...
Page 36: Usb Connection With A Windows Pc
USB Connection with a Windows Device Recognition/Removal on Windows PC Overview Device Recognition (Windows) Wi-Fi router automatically connects to the Internet when Upon connecting the first time, the device driver is installed powered on. Connect with PC via USB Cable to enable data automatically.
Page 37: Installing/Uninstalling Driver (Windows)
Installing/Uninstalling Driver Device Removal (Windows) (Windows) ・Complete any data uploads/downloads, etc. before removing Wi-Fi router. Cautions for Installation/Uninstallation Removal of Wi-Fi Router Check that any data uploading/downloading is completed Do not remove Wi-Fi router during installation/ uninstallation. May cause installation/uninstallation failure, system malfunction or other system errors.
Page 39: Connecting With Usb Cable (Mac)
Connecting with USB Cable (Mac) USB Connection with Mac..........38 Device Recognition/Removal on Mac....... 38 Installing/Uninstalling Driver (Mac)........39...
Page 40: Usb Connection With Mac
USB Connection with Mac Device Recognition/Removal on Overview Notes on Removal Wi-Fi router automatically connects to the Internet when powered on. Use a Mac connected to Wi-Fi router with USB Before Entering Sleep Mode Cable to transfer data. Wi-Fi router may malfunction if Mac enters Sleep mode with it connected.
Page 41: Installing/Uninstalling Driver (Mac)
Installing/Uninstalling Driver (Mac) Installation and Uninstallation Upon connecting the first time, the device driver on Mac is installed automatically. Manual installation/uninstallation is not required.
Page 43: Settings (Using Router Touch Menu)
Settings (Using Router Touch Menu) Touch Menu............... 42 Showing/Setting Data Usage........... 42 Checking Information of Devices Connected to Wi-Fi Router................46 Checking Notifications............. 46 Setting SSID and Authentication Method.......49 Setting Power Supply Function........53 Other Settings..............53 Checking Wi-Fi Router Information........ 68 Operation for Setting Data Traffic.......
Page 44: Touch Menu
Touch Menu Showing/Setting Data Usage Wi-Fi router uses a touchscreen-type Display. Tap Touch Menu Set to show/hide data traffic volume for mobile network. Also icons for settings and notifications. set maximum data traffic volume, reset date, etc. Data traffic is an estimation. May differ from actual traffic volume.
Page 45 Showing Data Traffic on Home Screen Setting Maximum Traffic and Lock Screen Set monthly data traffic volume. When data traffic volume exceeds the set volume, notification appears with icon, etc. ・When data traffic volume is set to appear on Home Screen, Data Usage (bar icon) appears.
Page 46 Setting Auto Reset Date Tap number in "Max Data Amount" Set date of month for automatically resetting accumulated data traffic. It is reset at the timing which changes on the next day from set date. Data Usage ・ Tap (GB) to change the unit of maximum data traffic volume to (MB).
Page 47 Resetting Data Traffic Enter day for auto reset date Reset shown data usage. Data Usage Auto reset date is set. ・Enter value number between 1 and 31. ・If 31 is set, data usage is reset at the end of the month. Data Usage settings Reset Data traffic is reset.
Page 48: Checking Information Of Devices Connected To Wi-Fi Router
Checking Information of Devices Checking Notifications Connected to Wi-Fi Router Wi-Fi router receives available notifications. Check information of devices connected to Wi-Fi router, such as computers, smartphones, and games. Checking Notifications Checking Information of Devices Connected to Wi-Fi Router Notifications Client List Tap Notification to delete MAC address and IP address for devices connected to Wi-...
Page 49 Deleting Notifications Notifications Notification is deleted. Tap notification to delete Delete...
Page 50 Selecting and Deleting Notifications Notifications Selected notifications are deleted. Checkmark notifications to delete ・Checkmark checkbox at top of screen to select all.
Page 51: Setting Ssid And Authentication Method
Setting SSID and Authentication Method SSID A Set Wi-Fi router's SSID (network name), password (Security Key: WPA key or WEP key), authentication method and encryption method for WLAN connection. Also, enable/disable Multi SSID (SSID B) for using two SSIDs. Setting SSID and Password (Security Key) Wi-Fi Guide Edit...
Page 52 Setting Authentication Method Enter SSID Select authentication method for WLAN connection. Authentication method in the table below are available. ・Authentication Method Item Description Open Authentication is not performed. Authentication is performed using WEP key. WPA2-PSK Authentication is performed using WPA (AES) key.
Page 53 Tap button of authentication method to set SSID A Setting is modified. ・Notification informing that password (Security Key) needs Edit changing appears depending on selected authentication method. Tap and enter password (Security Key) on password (Security Key) entry screen. Tap authentication method...
Page 54 Enabling Multi SSID (SSID B) Function for "Enabled" Set Multi SSID (SSID B) to ON and make basic WLAN settings for SSID B. ・When Multi-SSID is enabled, communication speed may decrease depending on number of WLAN devices connected. Wi-Fi Guide SSID B is set to Edit Manual Connection...
Page 55: Setting Power Supply Function
Setting Power Supply Function Other Settings Set minimum battery level on which power supply to another Set various settings such as roaming, Lock Screen PIN for device is stopped when using Wi-Fi router as a mobile battery. unlocking screen, Display brightness, Sleep mode, Wi-Fi communication standard, software update, and erasing notifications icons.
Page 56 [法人]閉域網契約専用APN is a common APN dedicated to closed network service "Network/VPN gateway secure mobile access" offered by SoftBank Corp. for corporate customers. A contract is required to use "Network/VPN gateway secure mobile access." For details on "Network/VPN gateway secure mobile access," see https://www.softbank.jp/biz/cloud/...
Page 57 International Roaming APN Profile Selection Enable International data roaming. Settings Tap button of APN profile to set Mobile Network APN profile is set. International Roaming...
Page 58 Setting Wi-Fi ON/OFF on "Setting" Switch ON/OFF of Wi-Fi. Only USB connection is available when set to OFF. Settings International Roaming is set to and roaming overseas is available. ・Note that charges may be expensive when used overseas. Wi-Fi Settings for "Wi-Fi"...
Page 59 Setting Wi-Fi Communication Standard Tap button of communication standard to set If you are unable to connect with WLAN at the time of purchase, you may be able to do so by changing Wi-Fi communication standard setting. Settings The desired Wi-Fi communication standard is set. Wi-Fi Settings Wi-Fi Mode...
Page 60 Screen Lock Enter four-digit password Set password entry for unlocking the screen. Settings Re-enter four-digit password Screen Lock Unlocking password is set. ・When password is set, password entry screen appears when unlocking screen. For unlocking screen by entering password, "Entering Password to Unlock Screen."...
Page 61 Entering Password to Unlock Screen Changing Display Brightness Set screen brightness. Flick upward on Display Settings Enter four-digit password Display Home Screen appears. ・If password is incorrect, re-enter prompt appears. ・If you forget password, reset Wi-Fi router to disable Lock Screen by password.
Page 62 Changing Backlight Time Tap button of seconds to set Set backlight timeout when there is no operation of Wi-Fi router. Settings Display Timeout changes to desired seconds. Display Tap number of seconds for "Display Timeout"...
Page 63 Setting Language Setting Time Select language to apply on Display. Change time format (24-hour format/12-hour format) and time zone. Settings Settings 言語設定 Time Settings Tap button of language to set The desired language is set.
Page 64 Updating Software on "Use 24-hour format" Update software. Settings Time format is changed to 24-hour format or 12-hour format. ・ To change time zone, tap for "Automatic time zone", and select the desired time zone. Software Update Software Update...
Page 65 Sleep Mode Confirm message When operation is not performed for a certain period of time with no connection to any WLAN device or when not charging, Wi-Fi router goes into Sleep mode for energy-saving. Set time period before going into Sleep mode. 5 minutes are set by default.
Page 66 Setting USB Communication Standard Tap time period for "Timeout" Set USB communication standard. Settings ・ To disable Sleep mode, tap to switch to ・ When Sleep mode is set to , More Battery is consumed and the standby time is shortened. Tap button of minutes to set USB Mode Wi-Fi router goes into Sleep mode at set time.
Page 67 Setting Fast Boot Tap button of USB communication standard to set Set Fast Boot to ON and shorten the time to turn on Wi-Fi router. Set to ON by default. When Quick Boot is ON, Wi-Fi router consumes a small amount of battery even when the power is off.
Page 68 Checking Web UI on "Fast Boot" Access setting page (Web UI) on web browser to make detailed settings. Check URL for Web UI, Login password, etc. Settings "Fast Boot" is set to Advanced Settings URL and QR code for Web UI are shown. ・Read QR code using a smartphone etc.
Page 69 Checking Battery Status Clearing Notification Icons for Data Traffic Check charging performance status of Internal Battery. Clear present Notification icons for data traffic. Notification icons appear when Wi-Fi router is under an individual subscription. Settings Settings Battery Status Notice Icon Delete Charging performance status of Internal Battery appears.
Page 70: Checking Wi-Fi Router Information
Checking Wi-Fi Router Information Check various information of Wi-Fi router such as Web UI URL, phone number, software version, etc. Checking Wi-Fi Router Information Check the following information. Item Description Phone Number Phone number saved in SIM Card IMEI Serial number of Wi-Fi router LAN Domain URL for accessing Web UI Software...
Page 71: Operation For Setting Data Traffic
Operation for Setting Data Traffic Setting Make settings for data traffic when Wi-Fi router is under an individual subscription. Reserving End of Speed Slowdown (on Pop-up Screen) When a pop-up notice appears for an approaching slowdown in communication speed, make a reservation to have speed slowdown ended.
Page 72 Reserving End of Speed Slowdown (on Touch Menu) Make a reservation to have speed slowdown ended on Touch Menu. Data volume Making of reservation is complete. Tap data traffic volume for which speed slowdown is ended Setting...
Page 73 Canceling Reserved End of Speed Slowdown Cancel a reserved end of speed slowdown. Data volume Cancellation of end reservation is complete. Reservation is canceled Setting...
Page 74 Ending Speed Slowdown (on Pop-up Screen) When a pop-up notice appears for the start of a slowdown in communication speed, end the speed slowdown and have communication speed returned to normal speed. Check information on pop-up screen Ending of speed slowdown is complete. Tap data traffic volume for which speed slowdown is ended Setting...
Page 75 Ending Speed Slowdown (on Touch Menu) End speed slowdown on Touch Menu. Data volume Ending of speed slowdown is complete. Browser screen during speed slowdown The following screen is shown when opening a web page during slowdown in communication speed. ・Select "制限を解除しない"...
Page 77: Settings (Using Pc Web Ui)
Settings (Using PC WEB UI) Overview of Web UI............76 Web UI Window..............79 Checking Connected WLAN Devices.........81 Setting Mobile Network...........85 Setting LAN..............103 Setting Wi-Fi..............121 Device Settings...............131 Showing Support Information........157 Showing Wi-Fi Router Information....... 158...
Page 78: Overview Of Web Ui
Overview of Web UI Use Web UI in a browser to check information and change settings for Wi-Fi router, from a computer or mobile device connected via a WLAN or USB Cable. For supported browsers, see "Operating Environment." Activating Web UI Screen shots and steps described here are for computer (Windows 10) compatible with Web UI.
Page 79 Logging into Web UI In Web UI Home Page, Login Login window opens.
Page 80 Enter Login password Login "Logout" button appears at top right of screen, then logging in is completed. ・Password for Web UI is "admin" by default. Default Login Password For enhancing security, it is recommended to change default Login password. If default Login password is used, a message prompting you to change password appears after logging in. Click to change Login password.
Page 81: Web Ui Window
Web UI Window Layout Item Description Main Menu Toggle tab menu. Language Switch language. Login/Logout Log in to/Log out of Web UI. Status: Shows connection status. Mode: Shows network type used. Connection time: Shows connection time. WAN IPv4 Address: Shows IPv4 address of WAN. Connection Status DNS Server: Shows IP address of DNS server.
Page 82 Tab Screen "Settings" tab screen is used as an example. Item Description Menu List Shows Submenus; click option to toggle screens. Information/Setting Screen Information/Setting for each function Mobile network signal level: (Strong) ⇔ (Weak) Network: : 4G connected : LTE connected : 3G connected Status Icon Status with mobile network:...
Page 83: Checking Connected Wlan Devices
Checking Connected WLAN Devices Showing Connected WLAN Devices Show list of WLAN devices connected to Wi-Fi router. When Multi SSID (SSID B) is enabled, devices connected to SSID B can also be checked. In "Connected Clients" tab Client List Host name, MAC address, IP address and interface are shown. ・...
Page 84 MAC Address Filtering Enable MAC address filtering to restrict WLAN device connections. ・When Multi SSID (SSID B) is enabled, MAC Address Filtering is also set in SSID B. ・Using LAN Cable connections via USB Cable or Cradle (optional) is not covered by MAC Address Filtering. "Connected Clients"...
Page 85 Enabled Apply ・ To cancel MAC Address Filtering, Disabled Apply Add More MAC Address entry screen appears.
Page 86 Enter description and MAC Address Permitted devices appear. ・ To edit description or Mac Address of added device, click ・ To added device, click...
Page 87: Setting Mobile Network
Setting Mobile Network Wi-Fi router connects to mobile network automatically without special settings. To change APN, creating profiles may be required according to the access point. Changing Network Mode Select network mode of mobile network manually. "Network" tab Mobile Network Network Configuration...
Page 88 4G/LTE/3G 4G/LTE Apply The desired network is set.
Page 89 Searching Mobile Network Search and set mobile network. "Network" tab Mobile Network Network Configuration...
Page 90 Manual Scan Selectable mobile network list is created. Checkmark mobile network Register The desired network is set.
Page 91 International Roaming Set International data roaming. "Network" tab Mobile Network Roaming Settings Enabled Apply...
Page 92 International roaming setting is applied.
Page 93 Setting Wi-Fi Automatic Disconnection All devices are disconnected after mobile network is out of service for specific period of time. "Network" tab Mobile Network Out-of-service Mode Enabled Apply...
Page 94 Wi-Fi Automatic Disconnection is set.
Page 95 APN dedicated to closed network service "Network/VPN gateway secure mobile access" offered by SoftBank Corp. for corporate customers. A contract is required to use "Network/VPN gateway secure mobile access." For details on "Network/VPN gateway secure mobile access," see https://www.softbank.jp/biz/cloud/sdngateway/secure_mobile_ac/. "Network" tab APN Profile Settings...
Page 96 Creation screen for a new profile appears.
Page 97 Set each item The new profile is created and screen returns to APN profile settings screen. The new profile name is shown in "APN" pulldown list. By clicking the profile, details of the new profile are shown. ・ Select the new profile and click Delete to delete it.
Page 98 PIN Verification Set PIN Verification. SIM PIN is set to "9999" by default. "Network" tab PIN Management...
Page 99 Select Enabled Enter PIN Apply PIN entry from Wi-Fi router or Web UI is required when Wi-Fi router is powered on. ・ To disable PIN Verification, in step , select Disabled Enter PIN Apply...
Page 100 PIN Verification (Web UI) "Network" tab PIN Management Enter four- to eight-digit PIN Apply When correct PIN is entered, PIN Lock is canceled.
Page 101 PIN Verification (Wi-Fi Router) When Wi-Fi router is powered on, PIN entry screen appears. Enter four- to eight-digit PIN When correct PIN is entered, Home Screen appears.
Page 102 Changing PIN Change the PIN to any four- to eight-digit number if required. Change PIN when PIN verification is enabled. "Network" tab PIN Management...
Page 103 Change PIN PIN change screen appears. Set each item PIN is modified.
Page 104 Checking Connection History Check connection history. In connection history, profile name, start /end time, IP address, and uploaded/downloaded data volume are shown. "Network" tab Connection History Connection history lists are shown. Setting Connection History Enabling/Disabling Connection History In Connection History screen, select Enabled Disabled Apply...
Page 105: Setting Lan
Setting LAN Setting DHCP Assign IP addresses to devices inside LAN. Setting items are as follows: Item Description Host IP Address Set Wi-Fi router host IP address. Host Subnet Mask Set host subnet mask. DHCP Server Set whether to use DHCP function. DHCP Range Set lowest and highest IP addresses that are allotted to WLAN devices.
Page 106 Set each item Apply DHCP is set.
Page 107 Firewall Switch Set Firewall function. Setting items are as follows: Item Description IP Address Filtering Set whether to use IP Address Filter function WAN Port Ping Block Set whether to respond to PING from WAN. "Settings" tab Firewall...
Page 108 Set each item Apply IP address filtering and WAN port PING block are set.
Page 109 Setting IP Address and Port Filtering Set whether to apply rules and enable transmissions from Internet through Firewall, based on sender/receiver addresses. Setting items are as follows: Item Description Set source IP address to apply rules; LAN IP Address Specify IP address from IP addresses used on LAN. LAN Port Set source port number to apply rules.
Page 110 Blacklist Whitelist Apply ・ If Blacklist is selected, packets to WAN IP address specified by selected LAN IP address are rejected. ・ If Whitelist is selected, packets to WAN IP address specified by selected LAN IP address are permitted. Add Rule...
Page 111 Set each item Set rules are saved and filtering is set. ・To set IPv6 addresses, enter a prefix at the end of the IP address.
Page 112 Canceling IP Address and Port Filtering "Settings" tab LAN Settings IP Address Filtering Click for the rule to delete...
Page 113 Filtering is canceled.
Page 114 Setting Port Mapping Set a virtual server for accessing a specified device inside LAN via the Internet. Setting items are as follows: Item Description Rule Name Set name of virtual server. WAN Port Set source port number. Set IP address for device inside LAN to make available as a server. LAN IP Address Specify IP address from IP addresses used on LAN.
Page 115 Add Rule Set each item...
Page 116 Port Mapping is set. ・ To edit setting, click on setting list.
Page 117 Canceling Port Mapping "Settings" tab LAN Settings Port Mapping...
Page 118 Port Mapping setting is deleted.
Page 119 Setting DMZ If DMZ is enabled, accessing all the ports of IP address specified by outside network is available. "Settings" tab LAN Settings...
Page 120 Enabled Set DMZ IP address Apply DMZ is set.
Page 121 Setting VPN Pass-through By enabling VPN pass-through function, Wi-Fi router can pass VPN communication (PPTP/L2TP/IPSec) through. "Settings" tab LAN Settings VPN Pass-through...
Page 122 Enabled Disabled Apply VPN pass-through function is set.
Page 123: Setting Wi-Fi
Setting Wi-Fi Connect to PCs, smartphones, etc. via WLAN. This WLAN connection is described as "LAN Wi-Fi." Note on Changing LAN Wi-Fi Settings Changing LAN Wi-Fi setting on Web UI from device connected via WLAN may disconnect WLAN connection. Wi-Fi Basic Settings (SSID A) Make basic WLAN settings for SSID A.
Page 124 Set each item Apply Wi-Fi is disconnected and Wi-Fi setting for SSID A is performed. ・ Reset Wi-Fi settings to default to restore Wi-Fi settings to factory default.
Page 125 Enabling Multi SSID Function (SSID B) Make basic WLAN settings for SSID B. Enable Multi-SSID beforehand. Setting items are as follows: Item Description Wi-Fi Set whether to enable WLAN. Multi-SSID Set to enable SSID B. Set whether to permit interactive communication between SSID A and SSID B connected Multi-SSID AP Isolation devices.
Page 126 Set "Multi-SSID" to Enabled Select SSID B in "Interface"...
Page 127 Set each item Apply Wi-Fi is disconnected and Wi-Fi setting for SSID B is performed. ・ Reset Wi-Fi settings to default to restore Wi-Fi settings to factory default.
Page 128 Wi-Fi Advanced Settings Setting items are as follows: Item Description Frequency Band Select frequency band to use from 2.4 GHz/5 GHz. Mode Set Wi-Fi communication standard. Wi-Fi Channel Set Wi-Fi channel. Wi-Fi Bandwidth Set Wi-Fi channel frequency band width. Set whether to disable WLAN function automatically when Wi-Fi router does not connect to Sleep Mode WLAN devices.
Page 129 Set each item Apply Wi-Fi is disconnected and Advanced Wi-Fi setting is performed.
Page 130 Connecting WPS Supported WLAN Device Connect WPS supported WLAN devices. Both SSID A and SSID B are connectable. To connect using SSID B, enable Multi SSID function (SSID B). ・Enable WLAN function on WLAN device, then prepare for WPS settings as required. ・Method of setting WPS function varies by device.
Page 131 Start "WPS Status" changes to "PROCESSING." While following window appears (within 120 seconds), set up WPS connection on WLAN device...
Page 132 To make other settings on WLAN device, follow the onscreen instructions If connection is successful, WLAN connection counter number on Display of Wi-Fi router increases by one.
Page 133: Device Settings
Device Settings Changing Login Password for Web UI Change Login password. For enhancing security, it is recommended to change Login password regularly. "Settings" tab Device Settings Web UI Password...
Page 134 Enter current password Enter new password...
Page 135 Enter new password again Apply New password is set.
Page 136 Checking Notifications Check received notifications. "Settings" tab Device Settings Notification Notification list is shown. for notification to check Notification is shown.
Page 137 Selecting and Deleting Notifications Delete received notifications. "Settings" tab Device Settings Notification Notification list is shown. Checkmark notifications to delete ・Checkmark the top checkbox to select all.
Page 138 Notification is deleted.
Page 139 Showing Data Traffic Volume on Lock Screen and Icon Show data traffic volume on Lock Screen and Icon "Settings" tab Device Settings Data Usage Settings...
Page 140 Checkmark Show usage on lock screen and icon Apply Data traffic volume is shown on Lock Screen and Icon.
Page 141 Setting Maximum Traffic Set monthly data traffic volume. When data traffic volume exceeds the set volume, Notification on Home Screen of Wi-Fi router appears. ・ When data traffic volume exceeds the set maximum volume, Wi-Fi router's icon (bar icon) changes to (red bar icon).
Page 142 Enter number for maximum traffic volume Select unit Apply Maximum traffic is set. ・ Select a unit...
Page 143 Setting Auto Reset Date Set date of month for automatically resetting accumulated data traffic. "Settings" tab Device Settings Data Usage Settings...
Page 144 Select auto reset date Apply Auto reset date is set. ・Select value between 1 and 31. ・If 31 is set, data usage is reset at the end of the month.
Page 145 Setting USB Standard Set USB standard. "Settings" tab Device Settings USB Mode...
Page 146 Apply Device is restarted and USB communication standard is set.
Page 147 Backing Up Settings Back up all settings of Wi-Fi router such as Wi-Fi, firewall, or WAN settings in your computer in XML file. "Settings" tab Device Settings Backup/Restore...
Page 148 Backup XML file for backup is downloaded. ・Default XML file name for backup is "settings.xml." ・When a confirmation screen appears, follow the onscreen instructions.
Page 149 Restoring Settings Use XML file downloaded on "Backing Up Settings" to restore the settings when backup was made. "Settings" tab Device Settings Backup/Restore Browse Select downloaded XML file...
Page 150 Restore Restoration of settings start.
Page 151 Setting Auto Software Update Enable auto-software update to automatically update. If it is disabled, Wi-Fi router checks updates but does not update automatically. "Settings" tab Device Settings Software Update...
Page 152 Enabled Disabled Apply Enabled Disabled of automatic software update is switched.
Page 153 Updating Software "Settings" tab Device Settings Software Update...
Page 154 Update Wi-Fi router checks the latest software. ・When current software is the latest, "There are no available software releases. Your software is the latest." appears. When software is not latest version, software is updated. Software Update Packet communication charges are not applied for software update. While software is updated, other functions such as data communication are unavailable.
Page 155 Resetting Wi-Fi Router Restore Wi-Fi router settings to their factory defaults. ・All settings are restored except contents in SIM Card. ・Alternatively, use Reset Button of Wi-Fi router. "Settings" tab Device Settings Restore Default...
Page 156 Restore Factory Settings Wi-Fi router reboots to its default settings.
Page 157 Restarting Wi-Fi Router "Settings" tab Device Settings Reboot Reboot...
Page 158 Wi-Fi router is restarted.
Page 159: Showing Support Information
Showing Support Information Showing Support Website Shows Website of Support Center and product information page. "Help" tab Website URL appears.
Page 160: Showing Wi-Fi Router Information
Showing Wi-Fi Router Information Checking Wi-Fi Router Information Check various information such as firmware version. Item Description Phone Number Phone number saved in SIM Card Current APN Profile Current profile IMEI Serial number of Wi-Fi router Max Access Number Number of connectable device LAN Domain LAN domain of Wi-Fi router Software Version...
Page 161 Settings (Using Mobile WEB Overview of Web UI............160 Web UI Window...............163 Setting Mobile Network..........165 Setting Wi-Fi..............170 Device Settings...............187 Switching to PC Web UI..........203 Checking Wi-Fi Router Information......205...
Page 162: Overview Of Web Ui
Overview of Web UI Access Web UI from a smartphone etc. to show Web UI page for mobile devices. SoftBank Corp. does not guarantee compatibility with all mobile devices. Available functions differ in Web UI for mobile devices and Web UI for computers.
Page 163 Logging into Web UI In Web UI Home Page, Login Login window opens.
Page 164 Enter Login password Login Login is complete. ・Password for Web UI is "admin" by default. For Login password, see "Changing Login Password for Web UI."...
Page 165: Web Ui Window
Web UI Window Layout Item Description Toggle tab menu. Main Menu...
Page 166 ・Connection Status Status: Shows connection status. Mode: Shows network type used. Connection time: Shows connection time. WAN IPv4 Address: Shows IPv4 address of WAN. DNS Server: Shows IP address of DNS server. IPv6 Address: Shows IPv6 address of WAN. IPv6 DNS Server: Shows IPv6 address of DNS server. LAN IP Address: Shows IPv4 address of LAN LAN MAC Address: Shows LAN and MAC address.
Page 167: Setting Mobile Network
Setting Mobile Network Changing Network Mode Select network mode of mobile network manually. "Network" tab Network Configuration...
Page 168 4G/LTE/3G 4G/LTE Apply The desired network is set.
Page 169 International Roaming Set International data roaming. "Network" tab Roaming Settings...
Page 170 Enabled Apply...
Page 171 International roaming setting is applied.
Page 172: Setting Wi-Fi
Setting Wi-Fi Wi-Fi Basic Settings (SSID A) Make basic WLAN settings for SSID A. Setting items are as follows: Item Description Wi-Fi Set whether to enable WLAN. Multi-SSID Set to enable SSID B. Max Number of Connected Clients Set the number of connectable devices to Wi-Fi router. (1-10) Show SSID and security key on Touch Checkmark to show SSID and password (Security Key) when...
Page 173 "Settings" tab Wi-Fi Settings Basic...
Page 174 Set each item Apply...
Page 175 Wi-Fi is disconnected and Wi-Fi setting for SSID A is performed. ・ Reset Wi-Fi settings to default to restore Wi-Fi settings to factory default.
Page 176 Enabling Multi SSID Function (SSID B) Make basic WLAN settings for SSID B. Enable Multi-SSID beforehand. Setting items are as follows: Item Description Wi-Fi Set whether to enable WLAN. Multi-SSID Set to enable SSID B. Set whether to permit interactive communication between SSID A and SSID B connected Multi-SSID AP Isolation devices.
Page 177 "Settings" tab Wi-Fi Settings Basic...
Page 178 Set "Multi-SSID" to Enabled...
Page 179 Select SSID B in "Interface"...
Page 180 Set each item Apply...
Page 181 Wi-Fi is disconnected and Wi-Fi setting for SSID B is performed. ・ Reset Wi-Fi settings to default to restore Wi-Fi settings to factory default.
Page 182 Wi-Fi Advanced Settings Setting items are as follows: Item Description Frequency Band Select frequency band to use from 2.4 GHz/5 GHz. Mode Set Wi-Fi communication standard. Wi-Fi Channel Set Wi-Fi channel. Wi-Fi Bandwidth Set Wi-Fi channel frequency band width. Set whether to disable WLAN function automatically when Wi-Fi router does not connect to Sleep Mode WLAN devices.
Page 183 "Settings" tab Wi-Fi Settings Advanced...
Page 184 Set each item Apply...
Page 185 Wi-Fi is disconnected and Advanced Wi-Fi setting is performed.
Page 186 Connecting WPS Supported WLAN Device Connect WPS supported WLAN devices. Both SSID A and SSID B are connectable. To connect using SSID B, enable Multi SSID function (SSID B). ・Enable WLAN function on WLAN device, then prepare for WPS settings as required. ・Method of setting WPS function varies by device.
Page 187 Start "WPS Status" changes to "PROCESSING."...
Page 188 While following window appears (within 120 seconds), set up WPS connection on WLAN device To make other settings on WLAN device, follow the onscreen instructions If connection is successful, WLAN connection counter number on Display of Wi-Fi router increases by one.
Page 189: Device Settings
Device Settings Changing Login Password for Web UI Change Login password. For enhancing security, it is recommended to change Login password regularly. "Settings" tab Device Settings Web UI Password...
Page 190 Enter current password...
Page 191 Enter new password...
Page 192 Enter new password again Apply New password is set.
Page 193 Checking Notifications Check received notifications. "Settings" tab Device Settings Notification Notification list is shown.
Page 194 for notification to check Notification is shown.
Page 195 Selecting and Deleting Notifications Delete received notifications. "Settings" tab Device Settings Notification Notification list is shown.
Page 196 Checkmark notifications to delete ・Checkmark the top checkbox to select all.
Page 198 Notification is deleted.
Page 199 Showing Data Traffic Volume on Lock Screen and on Icon Show data traffic volume on Lock Screen and on Icon. "Settings" tab Device Settings Data Usage Settings...
Page 200 Checkmark Show usage on lock screen and icon Apply Data traffic volume is shown on Lock Screen and Icon.
Page 201 Setting Maximum Traffic Set monthly data traffic volume. When data traffic volume exceeds the set volume, Notification on Home Screen of Wi-Fi router appears. ・ When data traffic volume exceeds the set maximum volume, Wi-Fi router's icon (bar icon) changes to (red bar icon).
Page 202 Enter number for maximum traffic volume Select unit Apply Maximum traffic is set. ・ Select a unit...
Page 203 Setting Auto Reset Date Set date of month for automatically resetting accumulated data traffic. "Settings" tab Device Settings Data Usage Settings...
Page 204 Select auto reset date Apply Auto reset date is set. ・Select value between 1 and 31. ・If 31 is set, data usage is reset at the end of the month.
Page 205: Switching To Pc Web Ui
Switching to PC Web UI Switch to Web UI for PC. Switching to PC Web UI "PC View" tab...
Page 206 Changes to Web UI for PC.
Page 207: Checking Wi-Fi Router Information
Checking Wi-Fi Router Information Checking Wi-Fi Router Information Check various information such as firmware version. Item Description Phone Number Phone number registered in SIM Card Current APN Profile Current profile IMEI Serial number of Wi-Fi router Max Access Number Number of connectable device LAN Domain LAN domain of Wi-Fi router Software Version...
Page 208 "About" tab Check device information.
Page 209: Appendix
Appendix Troubleshooting.............. 208 Specifications..............210 Specific Absorption Rate (SAR) for This Product (for Japan)................212 CE/FCC Notice..............213 Warranty & Service............215 Customer Service............215...
Page 210: Troubleshooting
Hardware Device Manager Check Here First Confirm that the following are shown. ・"Remote NDIS based Internet Sharing Device" in If symptoms continue even after checking, contact a SoftBank "Network adapters" Shop or Customer Service. For Windows 8, follow these steps to confirm proper Wi-Fi router installation.
Page 211 Transmission fails SIM Card is not recognized/recognized as an invalid SIM Card Signal may be weak. Move to where signal is stronger. Check whether SIM Card is properly inserted. For Check Battery of Wi-Fi router. If Battery is low, details, see "Installing SIM Card."...
Page 212: Specifications
Specifications Wi-Fi router operations are unstable Confirm that Wi-Fi router is not used in extreme Wi-Fi Router temperatures/high humidity/direct sunlight/dusty areas. Read "Safety Precautions" beforehand for using under proper environment. Item Description Dimensions (W Approx. 108 × 72 × 15 mm Wi-Fi router goes off ×...
Page 213 MHz, Downstream: 875 MHz to 890 MHz WLAN: 2400 MHz to 2483.5MHz (13ch all; Domestic) 5150 MHz to 5350 MHz 5470 MHz to 5725 MHz Continuous For continuous standby time and Standby Time/ continuous communication time, see the Continuous following Website. Communication https://www.softbank.jp/biz/mobile/ Time lineup/data/809sh/...
Page 214: Specific Absorption Rate (Sar) For This Product (For Japan)
Hereby, SHARP CORPORATION declares that the radio the Japanese technical regulations. equipment type 【809SH】 is in compliance with Directive Although the SAR is determined at the highest certified power 2014/53/EU. The full text of the EU declaration...
Page 215: Ce/Fcc Notice
CE/FCC Notice FCC RF Exposure Information "809SH" here refers to this Wi-Fi router "Pocket WiFi." Your handset is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Wi-Fi Router Communications Commission of the U.S.
Page 216 Battery is built into handset. Do not dispose of handset with occur in a particular installation; if this equipment does cause ordinary refuse; take it to a SoftBank Shop for appropriate harmful interference to radio or television reception, which disposal.
Page 217: Warranty & Service
・Business hours : 9:00 am - 8:00 pm Precautions Damages SoftBank Technical Support Center SoftBank Corp. is not liable for any damages resulting from use of Wi-Fi router. Setup, Operations & Technical Issues: ・ From a SoftBank handset, dial toll free at...
Page 219: Safety Precautions
Safety Precautions Safety Precautions............218 General Notes..............225...
Page 220: Safety Precautions
Safety Precautions Wi-Fi Router, SIM Card, SIM Removal Tool, Cradle (Optional), USB 3.0 Cable A to C (Optional), USB Conversion Cable Read safety precautions before using Wi-Fi router. C to A (Female) (Optional), AC Charger Observe precautions to avoid injury to self or others, or (Sold Separately) damage to property.
Page 221 Do not subject Wi-Fi router to excessive force or break it. Especially when carrying it in your Do not drop, step on, throw or otherwise pocket, do not hit it or press it between other subject to strong force, impact or vibration. objects.
Page 222 Take these actions in case of odd odor, odd sound, smoke, overheating, discoloring or Do not use Wi-Fi router/related hardware when deformation during use, charging, or storage: damaged. ・Unplug Wi-Fi router/related hardware. May cause fire, burns, injury, etc. ・Power off. Failure to do so may cause fire, burns, injury, electric shock, etc.
Page 223 Wi-Fi Router Do not put liquid such as water (beverage, sweat, sea water, pet urine, etc.) or foreign objects such as anything metal or flammable into SIM Card Tray slot. Do not heat or dispose of Wi-Fi router in fire. Insert SIM Card in correct position and May cause fire, burns, injury, etc.
Page 224 May cause fire, burns, injury, etc. Also, may cause environmental destruction. Bring unnecessary Wi-Fi router into a sales outlet such as a SoftBank Shop or follow the municipality instructions for recycling. Do not allow a pet, etc. to bite Wi-Fi router.
Page 225 Cradle (Optional), USB3.0 Cable A to C (Optional), USB Conversion Cable C to A (Female) (Optional), AC Charger (Sold Separately) View Display in a sufficiently bright location, at a reasonable distance from Display. May deteriorate vision. Do not use AC Charger (sold separately)/USB Cable (optional) if these cords are damaged.
Page 226 Do not touch AC Charger (sold separately) If charging terminal is bent or otherwise cord/USB Cable (optional), terminals, or power deformed, stop using AC Charger immediately. plug with wet hands. Do not fix the deformed shape to use it. May cause fire, burns, electric shock, etc. May cause short circuit, resulting in fire, burns, injury, electric shock, etc.
Page 227: General Notes
Wi-Fi Router Use & Electronic Medical Equipment ・Do not disassemble or modify. Do not open cabinet or modify. May cause electric shock or injury. Contact SoftBank for repair. Persons with an electric medical device such as an implanted pacemaker or implanted ・Do not apply heat.
Page 228 ・Wi-Fi router use near landlines, TVs or radios may cause Battery is not user replaceable; its replacement incurs fees interference. and requires Wi-Fi router submission to a SoftBank Shop or ・Display uses liquid crystal. other appropriate servicer. For details, see...
Page 229 SIM Removal Tool Wi-Fi (Wireless LAN) ・Do not insert SIM Removal Tool in hole other than removal Wireless LAN (hereafter "Wi-Fi") uses radio waves to enable hole in SIM Card Tray or Reset Button hole. communication between compatible devices within range. May cause malfunction or damage.
Page 230 ・Wi-Fi router contains software based on GNU General Public License (GPL) and other licenses. To check details of relevant software licenses, see the following website. http://k-tai.sharp.co.jp/support/developers/oss/809sh/ index.html (Japanese) ・The source code of software based on GPL is provided on the following website free of charge.
Page 231 Activating WLAN Function..........20 Ｃ CE/FCC Notice..............213 Charging Battery.............. 15 Charging Mobile Phones or Smartphones......17 809SH User Guide Index Checking Connected WLAN Devices.........81 Checking Information of Devices Connected to Wi-Fi Router................46 Checking Notifications............. 46 Checking Wi-Fi Router Information........ 68 Checking Wi-Fi Router Information......
Page 232 Ｏ Operation for Setting Data Traffic....... 69 Other Settings..............53 Overview of Web UI............76 Overview of Web UI............160 Ｐ Parts & Functions.............. 8 Power On/Off..............18 Ｓ Safety Precautions............218 SAR...................212 Setting LAN..............103 Setting Mobile Network...........85 Setting Mobile Network..........165 Setting Power Supply Function........
Page 234 809SH User Guide November 2019, First Edition SoftBank Corp. Visit SoftBank Shop for assistance Model : 809SH Manufacturer : SHARP CORPORATION...

SoftBank 809SH User Manual

1 Introduction

Getting Started

Connecting with WLAN

Connecting with USB Cable (Windows)

Connecting with USB Cable (Mac)

Settings (Using Router Touch Menu)

Settings (Using PC WEB UI)

Appendix

Quick Links

Chapters

Need help?

Questions and answers

Related Manuals for SoftBank 809SH

Summary of Contents for SoftBank 809SH

Table of Contents