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SoftBank 101SI User Manual

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Summary of Contents for SoftBank 101SI

  • Page 2 • Contents are subject to change without prior notice. • Steps have been taken to ensure the accuracy of descriptions in this guide. If you find inaccurate or missing information, please contact SoftBank stomer Support, General Information. (P.8-3) You may download this guide from SOFTBANK MOBILE Corp.
  • Page 3 Chapter Contents Getting Started Summarizes and describes the preparations and knowledge needed to use Mobile Router. Work required when initially connecting via WLAN to game devices, WPS compatible devices, and Using Wi-Fi (WLAN) PCs. Using USB Cable (Windows PC) Use with Windows PC. Using USB Cable (Mac) Use with Mac.

  • Page 4: Table Of Contents

    Contents Chapter Contents 3. Using USB Cable (Windows PC) 6. Utility Software Guide Contents Overview Device Recognition (Windows) Introduction Installing Utility Software Installing Utility Software Safety Precautions Operating Utility Software Uninstalling Utility Software General Notes Verification/Changing of Settings Trademarks 4. Using USB Cable (Mac) 7.

  • Page 5: Introduction

    Introduction Factory Default Settings Windows 7 Home Premium (32-bit or 64-bit) Windows 7 Professional (32-bit or 64-bit) The following information is needed when connecting Mobile Router to Windows 7 Enterprise (32-bit or 64-bit) WLAN terminals. Windows 7 Ultimate (32-bit or 64-bit) The device’s unique network name (SSID) and encryption key are set to Mac OS X 10.4 - 10.7 (Intel) factory default settings.

  • Page 6: Safety Precautions

    • Make sure to follow the instructions in Safety Precautions to avoid Compulsory Compulsory injury or property damage to user and third parties. • SoftBank is not liable for damages incurred by the user or third parties due to Mobile Router malfunctions, incorrect operations or inconveniences caused by missed transmissions.
  • Page 7 Modifying Mobile Router is a violation of the Radio Act, thus Disassemble penalties may be imposed. Compulsory Use SoftBank specified Battery, AC Adapter or Mobile Battery only. Use of non-specified accessories may cause malfunction, Battery Avoid Liquids or Mobile Battery to leak, overheat, rupture or ignite; AC Adapter...
  • Page 8 Prohibited Safety Precautions Do Not Prohibited Disassemble Do Not Avoid Liquids Disassemble Or Moisture Do not place Mobile Router, Battery, AC Adapter, USB Cable or Do not place Mobile Router on unstable surfaces. Mobile Battery in/on ovens, microwave ovens, pressure cookers, Mobile Router or related hardware may fall, resulting in injury, induction stoves or other cooking appliances.
  • Page 9 Battery fluid may harm your skin. Compulsory Or Moisture Disassemble Use SoftBank specified cable to charge Mobile Battery. Avoid Liquids If Battery is not fully charged even after specified charging time, Use of non-specified cable may cause overheating, bursting, fire or...

  • Page 10: Mobile Router

    Do not dispose of Battery and Mobile Battery as municipal waste. Bring used Battery to a SoftBank Shop or recycling center after Quickly move to a safe place indoors if it starts to thunder while insulating the terminals with tape. Be sure to observe local Prohibited using outdoors.

  • Page 11: Usim Card

    Avoid Liquids Or Moisture Safety Precautions Prohibited Prohibited Since Mobile Router operates at a high temperature, it may Do not touch AC Adapter if it starts to thunder while it is charging. become overheated. May cause electric shock. Do Not Extended contact with the skin may result in burns.
  • Page 12 Safety Precautions Prohibited Electronic Medical Equipment Do Not This section is based on “Guidelines on Safeguarding Medical Equipment Disassemble Prohibited from Electromagnetic Waves from Mobile Phones and Other Devices“ (Electromagnetic Compatibility Conference Japan), and “Research Report When AC Adapter is connected to an outlet, do not pull on cord or Prohibited Prohibited otherwise or subject to strong impact.

  • Page 13: General Notes

    • Files may be lost or damaged in the following situations. • Mobile Router USIM Card cannot be used with some WLAN SOFTBANK MOBILE Corp. is not liable for damages incurred due devices (including SoftBank models). to lost or altered information. To minimize risk, back up data and •...
  • Page 14 Battery Cover. PIN inputs. PUK is required to unlock a locked PIN. For details, inquire with SoftBank Customer Support as listed on P.8-3. Ten consecutive incorrect PUK inputs completely locks USIM Card, so be careful since this cannot be unlocked.
  • Page 15 • Inquire with Customer Support (P.8-3) to consult if you are another location to avoid crosstalk (e.g. wall partitions, etc.). unable to configure the security settings. • Understand that SoftBank cannot ensure whether or not that the aforementioned security issues shall not arise when using the WLAN functions.

  • Page 16: Trademarks

    The names of the companies, products and services used in this guide are SoftBank, SoftBank's equivalent in Japanese and SoftBank logo are registered trademarks or trademarks of the respective companies. registered trademarks or trademarks of SOFTBANK CORP. in Japan and other countries. ®...

  • Page 17: Getting Started

    Getting Started Package Contents USIM Card Installing USIM Card Part Names & Functions Removing USIM Card Contents and Descriptions Battery Display Status Notifications Inserting Battery Charging Battery Bridge Mode Charging Precautions 1-10 Overview Mobile Battery 1-11 Operating Specifications Bridge Mode Restrictions Part Names 1-11 Charging Method...

  • Page 18: Package Contents

    Getting Started Package Contents The following items are included in the package. Confirm package contents before use. Contact SoftBank Customer Support (P.8-3) for missing items. 101SI Battery (SIBAB1) Mobile Battery (SIKAB1) Warranty (Unit x 1, AC Adapter x 1, Mobile Battery x 1)

  • Page 19: Part Names & Functions

    Getting Started ❶ Part Names & Functions Display • Mobile Router status appears. See "Display" (P.1-4). ■ Contents and Descriptions ❷ External Device Port • Connect supplied USB Cable. ❶ ❸ Power Key • Press for two seconds to toggle power On/Off. Power On to enable WLAN ❸...

  • Page 20: Display

    ❷ WLAN Status WLAN is On WLAN is Off (no icon) ❸ PUKロック USIM Available service SoftBank Data Transfers service is available PUK is completely locked PUK Lock USIM Status of WPS function ❹ WPS Status WPS is enabled 接続中...

  • Page 21: Bridge Mode

    Getting Started Display Status Display Status アップデート失敗 WPS実行中 WPS is processing Software update has failed WPS Processing Update Failed WPS失敗 WPS has failed Bridge Mode ON... Switching from Normal Mode to Bridge Mode WPS Failed モデム更新失敗 WPS成功 WPS has succeeded 再トライしてください...

  • Page 22: Bridge Mode

    Getting Started Bridge Mode Returning from Bridge Mode Power Mobile Router Off/On by pressing Power Key to return to Normal ■ Overview Mode from Bridge Mode. Switch functions from Normal Mode to Bridge Mode to enable faster 4G/3G connection is disconnected in Bridge Mode Internet connections.

  • Page 23: Usim Card

    ❼ Insert USIM Card into Card slot Replace Cover with IC chip down USIM Card is the property of SoftBank Mobile. IC chip contains customer ❺ Confirm USIM Card installation information including phone number. Install USIM Card beforehand. USIM Card required for data transfers.

  • Page 24: Removing Usim Card

    Getting Started ■ Removing USIM Card ❻ Replace Cover ❶ If Mobile Router is On, power Off by pressing Power Key for two seconds. Remove USB Cable if it is connected ❷ ❹ Slide Battery Cover in the Slide USIM Card out and remove direction of the arrow to remove it from Card Slot ▶...

  • Page 25: Battery

    Getting Started Battery Charging via AC Adapter ❶ Insert USB Cable into Mobile Mobile Router uses a Li-ion polymer Battery with 2,190 mAh. Router's External Device Port ■ Inserting Battery ❷ Insert USB plug into AC Adapter Insert Battery before use. For Battery installation steps, see "Installing ❸...

  • Page 26: Charging Precautions

    Getting Started ■ Charging Precautions Charging by PC via USB Cable ❶ Take note of the following details when charging Battery. Insert USB Cable into Mobile Router's External Device Port • Install Battery before charging. ❷ Insert USB plug into PC USB port •...

  • Page 27: Mobile Battery

    Getting Started ■ Charging Method Mobile Battery <Charging Mobile Battery> ■ Part Names <Mobile Battery> USB Plug Battery LED USB Cable micro USB Plug Notification Light Battery LED micro USB Slide Switch USB Plug Plug Connector USB Plug Connector Slide Switch micro USB Plug Connector micro USB Plug...
  • Page 28 Getting Started ❸ ❶ Notification Light turns green when charging completed Connect micro USB plug of USB Cable to Mobile Router's External Device Port • When charging, do not connect other devices to other USB ports of PC. ❷ Connect USB plug of USB Cable to Mobile Battery's USB plug • Do not use a USB hub to charge.

  • Page 29: Using Slide Switch

    Getting Started ■ Using Slide Switch ■ Reading Battery LED Use to toggle Mobile Battery power On/Off. Use to also check Mobile Shift Slide Switch for more than one second towards CHECK, and Battery Battery strength. LED lights up. Release it and return it to On, and Battery LED goes out after lighting up for about two or three seconds.

  • Page 30: Correct Usage Of Mobile Battery

    Getting Started ■ Correct Usage of Mobile Battery • Avoid storing Mobile Battery under the following conditions. - Storing it fully charged (right after being completely charged). • Put Battery into Mobile Router when charging Battery. - Storing it fully depleted (used up to the point where it does not •...

  • Page 31: Using Wi-Fi (Wlan)

    Using Wi-Fi (WLAN) WLAN Connecting WLAN Supported Devices Connecting Nintendo DS Connecting PSP Connecting Wii Connecting PS3 Connecting WPS Supported Wi-Fi Devices Connecting Windows Windows 7 Windows Vista Windows XP Connecting Mac 2-10...

  • Page 32: Wlan

    Using Wi-Fi (WLAN) WLAN Connecting WLAN Supported Devices ■ Connecting Nintendo DS Mobile Router supports IEEE 802.11b/g/n standards. Connect WLAN devices (PC, game console, etc.) via Mobile Router for wireless data transfers. This section describes about Nintendo Wi-Fi connection compatible Mobile Router supports Wi-Fi Protected Setup (WPS), which easily software use with Nintendo DS series.
  • Page 33 Using Wi-Fi (WLAN) ❸ ❺ ❼ ❾ Touch Wi-Fi 接続先設定 Touch アクセスポイントを検索 Enter WEP key → 決定 Touch はい • Nintendo DSi: 接続設定 • See WLAN default setting sticker • Nintendo 3DS: OK for WEP • Nintendo 3DS: インターネット接続 設定 ❻...
  • Page 34 Using Wi-Fi (WLAN) ■ Connecting PSP Confirm name → ▷ • PSP-1000: Skip ahead to Below operations are based on PSP-2000/PSP-3000, with WLAN security set Confirm settings → ▷ to WEP. Operations may vary for PSP-1000 or when security is not set to WEP.
  • Page 35 Using Wi-Fi (WLAN) ■ Connecting Wii Select OK Connection test starts. When complete, 接続テストに成功しました appears. Below operations are based on WEP. Operations may vary when security is not set to WEP. See Wii User's Guide. Connected WLAN client count on Display increases by one. * The contained connection procedures are independently verified and created.
  • Page 36 Using Wi-Fi (WLAN) ■ Connecting PS3 Press ○ The connection test starts. When complete, test results appear. Below operations are based on WEP. Operations may vary when security is not set to WEP. See PS3 User's Guide. * The contained connection procedures are independently verified and created. Connected Wi-Fi device count on Display increases by one.

  • Page 37: Connecting Windows 2-7

    Using Wi-Fi (WLAN) ■ Connecting WPS Supported Wi-Fi Devices Connecting Windows ❶ Press Power Key of Mobile Router for more than two seconds All screenshots and procedures based on WEP. WLAN function activates and connects to Internet. ■ Windows 7 ❷...
  • Page 38 Using Wi-Fi (WLAN) ❻ ■ Windows Vista Enter Security key in Security key field, and click OK ❶ • See WLAN default setting sticker for security key. Press Power Key of Mobile Router for more than two seconds WLAN function activates and connects to Internet. ❷...
  • Page 39 Using Wi-Fi (WLAN) ❻ ■ Windows XP Enter Security key in Security key or passphrase field, and click Connect ❶ Press Power Key of Mobile Router for more than two seconds • See WLAN default setting sticker for security key. WLAN function activates and connects to Internet.

  • Page 40: Connecting Mac

    Using Wi-Fi (WLAN) ❻ In Network key, confirm Network key field, enter Security key → Connecting Mac Connect Screenshots/operations are based on WEP, Mac OS X 10.6. • See WLAN default setting sticker for security key. ❶ Press Power Key of Mobile Router for more than two seconds WLAN function activates and connects to Internet.
  • Page 41 Using Wi-Fi (WLAN) ❹ ❺ Enter security key in Password field → Remember this network → From Network Name pulldown list, select Mobile Router SSID (************) • See WLAN default setting sticker for Mobile Router SSID • See WLAN default setting sticker for security key. • If default SSID has been changed: Select current SSID ❻...

  • Page 42: Device Recognition (Windows)

    Using USB Cable (Windows PC) Device Recognition (Windows) Installing Utility Software Installation of Windows 7 Utility Software Installation of Windows Vista Utility Software Installation of Windows XP Utility Software Manual Installation of Windows 7 Utility Software Manual Installation of Windows Vista Utility Software Manual Installation of Windows XP Utility Software...

  • Page 43: Device Recognition (Windows)

    Using USB Cable (Windows PC) Device Recognition (Windows) Installing Utility Software ❶ In Mobile Router, Router driver and Utility Software are saved in advance. Insert micro USB plug of USB Cable into Mobile Router (USIM Card installed) External Device Port For initial activation, they are installed automatically.
  • Page 44 Welcome to the Install Shield Wizard for "SoftBank 101SI Utility" When below dialog box appears, click Finish dialog box appears. Click Next Installation is successful if Softbank 101SI Utility is listed in Start ❽ Menu → All Programs "Ready to Install the Program" dialog box appears. Click Install...

  • Page 45: Installation Of Windows Vista Utility Software

    "Choose Setup Language" appears. Select English → OK ❾ When below dialog box appears, click Finish ❼ Welcome to the Install Shield Wizard for "SoftBank 101SI Utility" dialog box appears. Click Next Installation is successful if Softbank 101SI Utility is listed in Start Menu → All Programs...

  • Page 46: Installation Of Windows Xp Utility Software

    ❺ Welcome to the Install Shield Wizard for "SoftBank 101SI Utility" dialog box appears. Click Next ❼ When below dialog box appears, click Finish ❽ Installation is successful if Softbank 101SI Utility is listed in Start Menu → All Programs...

  • Page 47: Manual Installation Of Windows 7 Utility Software

    * Always power on PC before connecting Mobile Router to PC via USB Cable. ❶ ❶ In Start menu, click Computer In Start menu, click Computer ❷ ❷ Double-click SoftBank 101SI Double-click SoftBank 101SI ❸ If User Account Control appears, click Yes ❸ If User Account Control appears, click Yes ❹...

  • Page 48: Uninstalling Utility Software

    Uninstalling Utility Software If installer fails to start automatically, follow these steps: ❶ Select Start → All Programs → SoftBank 101SI Utility → * Always power on PC before connecting Mobile Router to PC via USB Cable. Uninstall 101SI PC Utility ❷...

  • Page 49: Using Usb Cable (Mac)

    Using USB Cable (Mac) Device Recognition (Mac) Installing Utility Software Installation of Utility Software Uninstalling Utility Software...

  • Page 50: Device Recognition (Mac)

    Using USB Cable (Mac) Device Recognition (Mac) Installing Utility Software ❶ Insert micro USB plug into Mobile Router (USIM Card installed) ■ Installation of Utility Software External Device Port ❷ Mobile Router driver and Utility Software are already saved. Installed Insert USB plug of USB Cable into Mac USB Port programs run automatically on Macs.
  • Page 51 Using USB Cable (Mac) ❹ ❺ Double-click 101SI Utility Installer.mpkg to start installation "Select a Destination" dialog box appears. Select installation destination and click Continue ❻ Standard Install on Mac HD dialog box appears. Click Install ▶When Utility Software is installed in Mac, uninstall it (P.4-4). Then install ▶...

  • Page 52: Uninstalling Utility Software

    Drag & Drop SEIKO101SIRoot.kext to Trash File location is "/System/Library/Extensions/SEIKO101SIRoot.kext". ❹ Restart Mac ▶After starting Utility Software, "The item "101SI Utility" can't be moved to Trash because it's open.", dialog box appears, and uninstallation is unavailable. End Utility Software and implement again. ❽...

  • Page 53: Web Ui Guide

    Web UI Guide Overview Activating Web UI Status Screen Main Menu Verification/Changing of Settings Home Wi-Fi Firewall Connection 5-12 System 5-15 Help 5-18...

  • Page 54: Overview

    Web UI Guide Overview Activating Web UI ❶ Web UI is a function to confirm and change Mobile Router's settings via Power on PC wireless connection. ❷ Connect Mobile Router via WLAN Besides Web UI, Utility Software functions to confirm and change Mobile ❸...

  • Page 55: Status Screen

    Description ❶ Signal Strength Signal Strength of 3G or 4G network Item Description ❶ MAIN AREA: SoftBank data transfers service is ❷ Home Statuses of WAN, Wi-Fi, version, device etc. Available Service available. WPS setting, Wi-Fi setting, Security setting, IP ❷...

  • Page 56: Verification/Changing Of Settings

    Web UI Guide Verification/Changing of Settings Item Description Option WAN IP Address Allocated IP address when connected to Internet. ■ Home DNS Address Connect DNS address. Change in main menu Wi-Fi . After login, view status for WAN, Wi-Fi, Version and Device information. Phone Number User's telephone number.

  • Page 57: Wi-Fi

    Web UI Guide ■ Wi-Fi Wi-Fi Setting Set WPS, Wi-Fi, Security and IP address/DHCP server. Set Wi-Fi settings. WPS Setting Enable/Disable WPS and set connection method. Item Description Option Enable/Disable WPS. Enable, Disable WPS Mode Select a WPS connection method. PIN, PBC Click Generate to generate PIN.
  • Page 58 Web UI Guide Item Description Option Security Setting Up to 32 characters. Support (0-9, Set up WLAN security. SSID Set network name. A-Z, a-z, @-_ , .) See WLAN default setting sticker for factory default encryption key Up to 32 characters. Support (0-9, setting.
  • Page 59 Web UI Guide ＜WEP Setting＞ ❶ Select WEP ❷ Setup default key ❸ Select key type ASCII or HEX for applicable key ❹ Enter key in empty field ❺ Click Apply ❻ Setup changes are applied after reconnecting Wi-Fi Item Description Option None, WEP, WPA-PSK,...
  • Page 60 Web UI Guide IP/DHCP Server Setting Item Description Option None, WEP, WPA-PSK, IP Address/DHCP server setting. Encryption Mode Select WEP. WPA2-PSK, WPA/WPA2 If DHCP server is invalid, changes are not applied to the start of IP, end of Mixed IP, or lease time settings. Select one of four WEP keys to Default Key 1 - 4...

  • Page 61: Firewall

    Web UI Guide ■ Firewall Item Description Option Set the filtering, port allocation settings, and DMZ and UPnP settings. IP Address Set LAN IP Address. 4 sets of numbers (0 to 255) Subnet Mask Set LAN Subnet Mask. 4 sets of numbers (0 to 255) Filtering Setting Primary DNS Set LAN primary DNS.
  • Page 62 Web UI Guide Port Mapping Setting Item Description Option MAC/IP/Port Set rules so that specific device port access in LAN can be controlled from Select Enable/Disable MAC/IP/Port filtering. Enable, Disable Filtering Internet. Select permit/annul for configuration not saved on MAC/IP/Port filter lists. Accept: Connectable to terminals of Default Policy Accept, Drop...
  • Page 63 Web UI Guide Item Description Option Select Operation Mode for port forwarding Set a DMZ host that is isolated from other terminals as a specified terminal Port Mapping Enable, Disable function. within LAN. 20 characters can Name Set list registration names. be input.

  • Page 64: Connection

    Web UI Guide ■ Connection UPnP Set configuration for network (MAIN AREA), 4G/3G network, and USIM. Set configuration of UPnP (Universal Plug & Play) via WLAN terminal connections within LAN. NETWORK Setting (MAIN AREA) Add/edit network (MAIN AREA) destinations for connection. Item Description Option...

  • Page 65: Adding Access Points

    Web UI Guide ＜Adding Access Points＞ Item Description Option ❶ In Profile selection, select ... Factory Default: Profile Selection Select profile to edit/delete/add. ❷ MAIN_AREA Input profile name, APN, user name and password Max Length: 14 ❸ Click Add to add access points Profile Name Enter optional profile name.
  • Page 66 Web UI Guide 4G/3G Network USIM Select connection destination network (4G/3G). Enable/Disable PIN Authentication, or change PIN. (See "PIN" in "General Notes".) Item Description Option Auto MAIN AREA (4G/3G) ACT Select Select Network Mode. MAIN AREA (4G Single) MAIN AREA (3G Single) SUB AREA (3G Single) * Cannot be changed with Mobile Router.

  • Page 67: System

    Web UI Guide ■ System Item Description Option Set Firmware Upgrade, System Settings, Language. Toggle between Enable/Disable PIN Enable, Disable PIN status Authentication. Firmware Upgrade Setup Input current PIN when toggling between 4-8 digit numbers PIN Code Upgrade AP firmware, modem firmware, Utility Software and device Enable/Disable PIN Authentication.
  • Page 68 Web UI Guide System Setting Set settings pertaining to system operations. Item Description Option AP Firmware Upgrade AP firmware can be upgraded. Modem Firmware Modem firmware can be upgraded. Upgrade Utility Software and device drivers CD Upgrade can be upgraded. 5-16...
  • Page 69 Web UI Guide Item Description Option Change Operation Mode when PC Charging Mode, USB USB Connect Mode is connected via USB Cable. Mode Factory Setting Initialize all settings. Set various values to Wi-Fi Tx Wi-Fi Tx Power [%] 10-100% power. *１...

  • Page 70: Help

    Web UI Guide ■ Help Language Setup Shows website URLs. Language setting can be changed from this menu. Item Description Option Language Select language. Japanese, English 5-18...

  • Page 71: Utility Software Guide

    Utility Software Guide Overview Installing Utility Software Operating Utility Software Modem Status Verification/Changing of Settings Common Setting Connection Preferred Mode Information Help...

  • Page 72: Overview

    Router’s settings. For details on Web UI, see Chapter 5 "Web UI Guide". ❷ Connect Mobile Router to Windows PC via USB Cable ❸ Click Start → All Programs → Softbank 101SI Utility → Installing Utility Software Softbank 101SI Utility Utility Software automatically installs itself when Mobile Router is initially Utility Software screen appears.

  • Page 73: Modem Status

    Hides Utility Software's main page. ❺ Minimize Tray icon only. Connecting… ❻ Close Closes Utility Software. Connected to internet MAIN AREA: SoftBank data transfer service is ❼ Available Service Disconnecting… available. Internet Connection Received and sent packet rate. Disconnected from internet Packet Usage Rate Status ❽...

  • Page 74: Verification/Changing Of Settings

    Utility Software Guide ■ Common Setting Verification/Changing of Settings Language setting can be changed from this menu. ❶ ❶ ❷ ❷ ❸ ❹ ❺ ❻ ❸ Item Description Item Description ❶ Common Setting Select a language. ❶ Japanese Set Utility Software language to Japanese. ❷...

  • Page 75: Connection

    Utility Software Guide ■ Connection ＜Add＞ Click Add , and Add Profile window Add/edit/delete access points for network (MAIN AREA). appears. Save APN obtained from network operator. Enter User ❶ ❷ Name, Password, Authentication, if ❸ necessary. ＜Edit＞ Select Profile from saved list, then click Edit .

  • Page 76: Preferred Mode

    Utility Software Guide ■ Preferred Mode ■ PIN Select connection destination network (4G/3G). Enable/Disable PIN Authentication or change PIN. (See "PIN" in "General Notes".) ❶ PIN Authentication Setting ❷ ❸ The current PIN is required to Enable/Disable PIN Authentication. ❹ ❺...

  • Page 77: Information

    Utility Software Guide ■ Information Change PIN This menu shows phone number and software version. When PIN is enabled, user can change PIN. Enter Current PIN first, and New PIN second for verification. Input PIN needs to be 4-8 digits. ❶...

  • Page 78: Help

    Utility Software Guide ■ Help Shows website URLs.

  • Page 79: Troubleshooting

    Troubleshooting Troubleshooting List How to Respond...

  • Page 80: Troubleshooting List

    Troubleshooting Troubleshooting List How to Respond Unable to connect to WLAN Symptoms Reference ⁃ Make sure Mobile Router is properly connected to PC. Unable to connect to WLAN P.7-2 ⁃ If you are unable to connect with WPS function, see WLAN device PC does not recognize Mobile Router P.7-3 manual.

  • Page 81: Pc Does Not Recognize Mobile Router

    Properties . Click Advanced system settings , and after User Account Control dialog appears. Click Yes ( Continue for Windows • Modems Vista). For Windows XP, right click My Computer , and select SII 101SI Properties . ❷ After Properties dialog appears.Select Hardware , and click...

  • Page 82: Installer Does Not Run Automatically

    See P.3-6 to P.3-7 when installer does not run automatically after Forgot PIN/Unknown PIN unlock number (PUK Code)/ connecting again. USIM Card is locked Contact SoftBank Customer Support, General Information (P.8-3 Internet connection fails Make sure you are within the service area. USIM is not recognized ▶If signal reception is poor, move to where signal is strong, then reconnect.

  • Page 83: Confirming Administrator Logon

    Troubleshooting Confirming Administrator logon "NO SERVICE" outside Japan Mobile Router is not for use overseas. ⁃ For Windows 7 and Windows Vista ❶ Start menu → click Control Panel to show "Control Panel" window Resetting to factory defaults ❷ Click on "User Account and Family-Friendly Security Settings" and ⁃...

  • Page 84: Appendix

    Appendix Specifications Warranty & Customer Service Customer Service SoftBank Customer Support SoftBank Technical Support Center SoftBank Mobile Global Call Center Seiko Instruments Inc. Customer Support Website...

  • Page 85: Specifications

    Files and settings may be lost or altered due to accidents or repairs. Keep Frequency 4G: 2.5 GHz a copy of important files, etc. SOFTBANK MOBILE Corp. is not liable for damages resulting from accidental loss or alteration of files or settings. WAN : 3G (W-CDMA/HSUPA/HSDPA/DC-HSPA+) ▶...

  • Page 86: Customer Service

    From outside Japan, dial +81-3-5351-3491 From a landline/IP Phone, dial toll free at 0800-919-0517 (toll free from SoftBank handsets) If 101SI is lost or stolen, call this number immediately (international charges apply) Customer Assistance From a SoftBank handset, dial toll free at 113 ■...
  • Page 87 SoftBank 101SI User Guide March 2012, First Edition SOFTBANK MOBILE Corp. * Please contact a SoftBank mobile phone dealer with further inquiries Model name: SoftBank 101SI Manufacturer: Seiko Instruments Inc.

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