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SoftBank 304ZT
User Guide

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Summary of Contents for SoftBank 304ZT

  • Page 1 SoftBank 304ZT User Guide...
  • Page 3: Table Of Contents

    Introduction.................3 Getting Started Parts & Functions.............. 6 Home Screen................ 7 USIM Card................10 Battery Installation............11 Charging Battery.............. 13 SoftBank 304ZT Power On/Off..............14 User Guide Contents Connecting with WLAN WLAN (Wi-Fi)..............18 Enabling WLAN (Wi-Fi)............. 18 Connecting Windows PC........... 19 Connecting Mac..............22 Connecting iPhone/iPod touch/iPad........24...
  • Page 4 Setting from Mobile Devices......... 154 Appendix Troubleshooting.............. 174 Specifications..............177 Warranty & Service............178 Customer Service............179 Safety Precautions Safety Precautions............182 General Notes..............189 Specific Absorption Rate (SAR) Information for this Product................192...
  • Page 5: Introduction

    Introduction Introduction Operating Environment (Compatible OSs) Before You Begin Use Wi-Fi router in any of these operating environments. Use outside these environments may affect performance. Operating environment (hardware, connected peripherals, Read "Safety Precautions" and this guide thoroughly installed applications, etc.) may also affect performance. beforehand for proper usage.
  • Page 6: Package Contents

    Security Key (WPA Key or WEP Key) are required. ・SoftBank, SoftBank's equivalent in Japanese and the Confirm SSID and Security Key as follows. SOFTBANK logo are registered trademarks or trademarks of SOFTBANK CORP. in Japan and other countries. ・ZTE, ZTE中興, and ZTE logo are trademarks or registered trademarks of ZTE Corporation in China/other countries.
  • Page 7: Getting Started

    Getting Started Parts & Functions.............. 6 Home Screen................ 7 USIM Card................10 Battery Installation............11 Charging Battery.............. 13 Power On/Off..............14...
  • Page 8: Parts & Functions

    Parts & Functions Notes on Using Reset Button Note the Following for Using Reset Button. Wi-Fi Router ・Power on Wi-Fi router in advance before pressing the reset button. ・Be careful not to be injured when pressing Reset Button. ・Do not press Reset Button strongly. May cause damage. ・Do not use sharpened object.
  • Page 9: Home Screen

    Home Screen Status Indicators Icon Description Layout Mobile networks connected (Signal is strong) Mobile networks connected (Signal is weak) Out of service area Roaming connection status Internet Wi-Fi connected (Signal is strong) Internet Wi-Fi connected (Signal is weak) Network Name Network operator name Internet connecting starts Internet connected...
  • Page 10 Wi-Fi router. operation. Check and delete received notifications; Notification the number of unread notifications appears. Internet Connect to Internet Wi-Fi and SoftBank Wi-Fi Spot, and configure the settings. Wi-Fi Devices Configure the connected devices. Settings Set Wi-Fi router's various settings.
  • Page 11: Text Entry

    Text Entry Window Text Entry Use onscreen keyboard for text entry. Multiple letters ("ABC," "DEF") are assigned to each key. Tapping key toggles characters. ・ Example: For "b," Tap twice. ・ Example: For "c," Tap three times. To go back to the previous character assigned to the same key, Tap ...
  • Page 12: Usim Card

    USIM Card Slot to pull out USIM Card Tray. environment. ・Specifications and capabilities are subject to change without notice. ・Keep a copy of information saved to USIM Card. SoftBank Install USIM Card Mobile Corp. is not liable for damages incurred due to loss of saved information.
  • Page 13: Battery Installation

    Battery Installation Removing USIM Card Power off Wi-Fi router in advance. Inserting Battery Power off Wi-Fi router in advance. Pull out USIM Card Tray Remove Battery Cover ・Slowly push USIM Card Tray Tool (free sample) into the hole ・Press where circled ○ (beveled surface) to slide as marked on the right of USIM Card Slot to pull out USIM Card Tray.
  • Page 14 Removing Battery Checking SSID and Security Key Power off Wi-Fi router in advance. Remove Battery and check SSID (Network Name) and Security Key (WPA Key). Remove Battery Cover Remove Battery Cover ・Press where circled ○ (beveled surface) to slide as marked △...
  • Page 15: Charging Battery

    Charging Battery Insert Micro USB Cable (Micro USB plug) into External Device Wi-Fi router is not fully charged by default. Charge Wi-Fi Port and Micro USB Cable (USB plug) to a PC router before use. Wi-Fi router discharges even when not in use. Charge Wi-Fi router before use if it is not in use for a long time.
  • Page 16: Power On/Off

    Power On/Off Using AC Charger (optional accessory) AC Charger is an optional accessory. Be sure to use SoftBank Power On specified AC Charger (Micro-USB 1.0A) [ZTDAC1], or (Micro- USB 1.8A) [ZTDAD1]. Charging with AC Charger [ZTDAC1] is explained. ・Refer to the User's Guide for the AC Charger being used.
  • Page 17 Power Off Slide to OFF Power is off.
  • Page 19 Connecting with WLAN WLAN (Wi-Fi)..............18 Enabling WLAN (Wi-Fi)............. 18 Connecting Windows PC........... 19 Connecting Mac..............22 Connecting iPhone/iPod touch/iPad........24 Connecting Android™ Devices......... 26 Connecting Wi-Fi Compatible Devices......27 Connecting WPS Supported WLAN Devices..... 28 Changing Wi-Fi Network Mode to Connect.....29...
  • Page 20: Connecting With Wlan

    WLAN (Wi-Fi) Enabling WLAN (Wi-Fi) Wi-Fi router connects to the Internet automatically when WLAN (Wi-Fi) powered on. Advanced Settings Connecting to 4G/LTE/3G Change WLAN advanced settings as required. For details, "LAN Wi-Fi Advanced Settings." Slide to ON Simultaneous Connection Up to 14 WLAN devices can be used simultaneously. In addition, wireless LAN and USB connections can be simultaneously used, in that case the maximum number of wireless LAN connections is 14 devices, and one USB...
  • Page 21: Connecting Windows Pc

    Connecting Windows PC Select Wi-Fi router's SSID Connect Connect a Windows PC to connect to the Internet. Windows 8.1 This section describes setup operations with screenshots and steps for WPA security setting on Windows 8.1. Slide to ON ・For SSID, see "SSID and Security Key."...
  • Page 22 Windows 7 Select Wi-Fi router's SSID Connect This section describes setup operations with screenshots and steps for WPA security setting on Windows 7. Slide to ON Lock Screen appears when powered on and WLAN function is enabled. Wi-Fi router automatically connects to the ・For SSID, see "SSID and Security Key."...
  • Page 23: Windows Vista

    Windows Vista Connect to a network This section describes setup operations with screenshots and steps for WPA security setting on Windows Vista. Slide to ON Lock Screen appears when powered on and WLAN function is enabled. Wi-Fi router automatically connects to the Internet.
  • Page 24: Connecting Mac

    Connecting Mac Close Connect a Mac to connect to the Internet. When connection is established, WLAN connection counter number on Display increases by one (e.g. This section describes setup operations with screenshots and SSID (Network Name) and Security Key steps for WPA security setting on Mac OS X 10.9. (WPA Key) For SSID and Security Key, see "SSID and Security...
  • Page 25 Wi-Fi Turn Wi-Fi On Enter Security Key in "Password" correctly Click "Remember this network" Join When connection is established, WLAN connection counter number on Display increases by one (e.g. ・For Security Key, see "SSID and Security Key." WLAN function on Mac is enabled. SSID (Network Name) and Security Key (WPA Key) For SSID and Security Key, see...
  • Page 26: Connecting Iphone/Ipod Touch/Ipad

    Connecting iPhone/iPod touch/iPad Turn on Wi-Fi Connect an iPhone/iPod touch/iPad to connect to the Internet. iPhone/iPod touch This section describes setup operations with screenshots and steps for WPA security setting on iPhone. Slide to ON Lock Screen appears when powered on and WLAN function WLAN function on iPhone/iPod is enabled.
  • Page 27 iPad Enter Security Key in "Password" correctly Join This section describes setup operations with screenshots and steps for WPA security setting. Slide to ON Lock Screen appears when powered on and WLAN function is enabled. Wi-Fi router automatically connects to the Internet.
  • Page 28: Connecting Android™ Devices

    Connecting Android™ Devices In " CHOOSE A NETWORK..." list, Tap Wi-Fi router's SSID Connect an Android™ device to connect to the Internet. Android™ Device This section describes setup operations with screenshots and steps for WPA security setting on Android™ 4.4. Some operations and screenshots vary by security method.
  • Page 29: Connecting Wi-Fi Compatible Devices

    Connecting Wi-Fi Compatible SSID (Network Name) and Security Key Devices (WPA Key) For SSID and Security Key, see "SSID and Security Key." If they are changed, use set SSID and Security Key. Connecting Wi-Fi Compatible Devices Default SSID is shown in alphanumeric with leading "304ZTa-"...
  • Page 30: Connecting Wps Supported Wlan Devices

    Connecting WPS Supported WLAN Devices Connect with Hotspot Notes on WPS Use SSID Stealth When SSID stealth is activated, WPS is unavailable. For SSID stealth, see "LAN Wi-Fi Basic Settings (SSID A)." Security Method When Security is set to WEP, connecting WLAN device by WPS is not available.
  • Page 31: Changing Wi-Fi Network Mode To Connect

    Changing Wi-Fi Network Mode to Connect Network mode Changing Wi-Fi Network Mode to Connect The default Wi-Fi network mode is set to [2.4GHz/Auto (11b/11g/11n)]. Change to [5GHz/Auto(11a/11n/11ac)] if connecting WLAN devices via 5 GHz. In Home Screen, Settings Tap checkmark in [5GHz/Auto(11a/11n/11ac)] Wi-Fi Use 5 GHz band and IEEE802.11a/n/ac network mode to connect with WLAN devices.
  • Page 32 Precautions on using 5 GHz ・If set to 5 GHz, communication may be temporarily disconnected due to changes in usage environments as follows. ・When band settings are changed from 2.4 GHz band to 5 GHz band ・When channels are switched within the 5 GHz band ・When Wi-Fi router is powered on ・When out of service continuously for 30 minutes or more...
  • Page 33: Connecting With Micro Usb Cable (Windows)

    Connecting with Micro USB Cable (Windows) USB Connection with Windows PC........32 Device Recognition/Removal on Windows PC....32 Setup for Windows............34...
  • Page 34: Usb Connection With Windows Pc

    USB Connection with Windows PC Device Recognition/Removal on Windows PC Overview Device Recognition (Windows PC) Wi-Fi router automatically connects to the Internet when powered on. Use a PC connected to Wi-Fi router with Micro When connecting Wi-Fi router to a PC for the first time, USB Cable to transfer data.
  • Page 35 Device Removal (Windows PC) When message for safe removal appears, remove Wi-Fi router ・For Windows 8.1/Windows 7 users, make sure to finish data upload or download, then remove Wi-Fi router. ・For Windows Vista users, use "Safely Remove Hardware/Safe to Remove Hardware" to stop device operation, then remove Wi-Fi router from PC.
  • Page 36: Setup For Windows

    Setup for Windows Uninstalling Driver Screenshots and steps described here are for Windows 8.1. Notes on Installation/Uninstallation Removing Desktop Activate Explorer Do not remove Wi-Fi router during installation/ uninstallation. May cause failure of installation/ uninstallation, system shutdown or other abnormality. Computer Uninstall or change a program Administrative Privileges...
  • Page 37: Connecting With Micro Usb Cable (Mac)

    Connecting with Micro USB Cable (Mac) USB Connection with Mac..........36 Device Recognition/Removal on Mac....... 36 Setup for Mac..............37...
  • Page 38: Usb Connection With Mac

    USB Connection with Mac Device Recognition/Removal on Overview Notes on Device Recognition Wi-Fi router automatically connects to the Internet when powered on. Use a Mac connected to Wi-Fi router with Micro Wi-Fi router may malfunction if Mac goes into Sleep USB Cable to transfer data.
  • Page 39: Setup For Mac

    Setup for Mac Setting up Network Installation and uninstallation are not required because Set up Wi-Fi router in "Network Preferences..." required programs are stored in Wi-Fi router. Installation and Uninstallation Power on Mac When connecting Wi-Fi router to Mac with Micro USB Cable, required programs such as drivers are automatically installed.
  • Page 41: Settings (Touch Menu)

    Settings (Touch Menu) Touch Menu............... 40 Showing/Setting Data Usage........... 40 Setting SSID..............45 Checking Notifications............. 47 Setting Internet Wi-Fi............. 50 Checking WLAN Connected Device Information....52 Other Settings..............53 Using WPS................. 62 Checking Wi-Fi Router Information........ 64 Checking Support..............65...
  • Page 42: Touch Menu

    Data usage is an estimation. May differ from actual data Touch Menu usage. For actual data usage, contact My SoftBank or the Corporate Concierge Site. Touch Menu icons are as follows. Data usage does not include Internet Wi-Fi communication.
  • Page 43 Showing Data Usage on Home Screen In "Show usage on icon," Usage Switched to and the setting is changed. (Usage icon) in Home Screen switches to (Bar icon). Shows data usage until present from initial start of use, or after a reset. Usage settings ・...
  • Page 44 Setting Maximum Data Usage Tap number in "Max Amount" Set monthly data usage. When data usage exceeds the set volume, Notification icon etc. appears. ・When data usage exceeds the maximum data usage set in "Max Amount," Bar icon) changes to (Bar icon in red).
  • Page 45 Setting Auto Reset Date Enter day for Auto Reset Date Set the date on which data usage is to be automatically reset every month. Reset goes into effect the day after the set date. Usage Auto reset date is set. ・Enter numerical value between 1 and 31.
  • Page 46 Resetting Data Usage Usage Data usage is reset. Usage settings Reset...
  • Page 47: Setting Ssid

    Setting SSID Set Wi-Fi router SSID (Network Name) or Security Key (WPA Key or WEP Key). Also, enable/disable Multi-SSID (SSID B) for using two SSIDs. SSID and Security Key SSID ・Reconnect the connected WLAN devices when SSID name is changed. Enter SSID SSID A Security key...
  • Page 48 Enabling Multi-SSID Turn on Multi-SSID (SSID B) to set basic WLAN for SSID B. ・To use SSID B, turn off the Internet Wi-Fi function. Connect to the Internet via mobile network. ・If Multi-SSID function is enabled, maximum communication speed may decrease depending on the number of WLAN devices connected.
  • Page 49: Checking Notifications

    Checking Notifications Return to Home Screen to confirm "Internet Wi-Fi" icon is Notifications from SoftBank appear on Display. "OFF" SSID Checking Notification Notification SSID B Tap notification to confirm in "SSID B" Confirm notification content SSID B is available. ・Information screen appears when Internet Wi-Fi is enabled with "SSID B"...
  • Page 50 Deleting Notifications Notification Notification is deleted. Tap notification to delete Delete...
  • Page 51 Selecting and Deleting Notifications Notification Selected notifications are deleted. Checkmark notifications to delete ・Checkmark checkbox at the top of the screen to delete all notifications.
  • Page 52: Setting Internet Wi-Fi

    Setting Internet Wi-Fi Connect to select a network to connect Connect to the Internet via WLAN router at office or SoftBank Wi-Fi Spot, etc. This Internet connection is described as "Internet Wi-Fi." Setting Internet Wi-Fi Connect to the Internet via Wi-Fi.
  • Page 53 Setting Up SoftBank Wi-Fi Spot Tap Number Keys enter four-digit login password Use SoftBank Wi-Fi Spot to connect to the Internet. correctly Internet Wi-Fi Wi-Fi router connects to SoftBank Wi-Fi Spot. Internet connection is available. SoftBank Wi-Fi Spot Settings In "SoftBank Wi-Fi Spot,"...
  • Page 54: Checking Wlan Connected Device Information

    Checking WLAN Connected Device Information Check connected device information Checking WLAN Connected Device Information Check WLAN device information in regards to SSID A and SSID B for devices such as PCs, smartphones connected to Wi-Fi router. Devices Device names, IP Address, and MAC address for devices connected to Wi-Fi router are shown.
  • Page 55: Other Settings

    Other Settings Brightness Set screen brightness, Sleep timer (Sleep mode), etc. Changing Screen Brightness Set screen brightness. Settings Tap the bar at the desired brightness Display Screen backlight is changed to the set brightness. ・Brightness is settable to five levels.
  • Page 56 Changing Backlight Time Tap checkmark for desired seconds Set backlight timeout for when Wi-Fi router is not operating. Settings Screen settings are changed according to set backlight timeout. Display Display Time Out...
  • Page 57 Changing Wi-Fi Network Mode to Connect Tap checkmark in [5GHz/Auto(11a/11n/11ac)] The default Wi-Fi network mode is set to [2.4GHz/Auto (11b/11g/11n)]. Change to [5GHz/Auto(11a/11n/11ac)] if connecting WLAN devices via 5 GHz. Settings Use 5 GHz band and IEEE802.11a/n/ac network mode to connect with WLAN devices.
  • Page 58 International Roaming Enable auto-International roaming connection. Settings is turned to . International roaming is available after Wi-Fi router is restarted. International Roaming In "International roaming,"...
  • Page 59 Setting Sleep Mode Tap checkmark for desired minutes When operation is not performed for a certain period of time or when charging Battery without connection to any WLAN device, Wi-Fi router goes into Sleep mode after Display goes out for energy-saving. Set time period for Sleep mode. Five minutes is set by default.
  • Page 60 Screen Lock Enter four-digit Pass code Set Pass code entry for canceling Screen Lock. Settings Re-enter four-digit Pass code Lock Screen Password Unlocking Pass code is set. ・If the re-entered Pass code is different from the initially entered one, then the screen returns to step .
  • Page 61: Software Update

    Entering Pass Code to Unlock Screen Software Update Update software. (Lock icon) Settings Enter four-digit Pass code Software Updates Screen is unlocked, Home Screen appears. ・If the Pass code is incorrect, an error message appears. Re- enter the Pass code. ・If you forget Pass code, reset Wi-Fi router to cancel Screen Check for Updates Lock by Pass code.
  • Page 62 Setting Language Confirm message Change Wi-Fi router display language. Settings Check for the latest software. If software update is found, update software. ・When software in use is the latest, "The latest version" appears. Software Update Language Packet communication charges are not applied for Software update.
  • Page 63 Resetting Wi-Fi Router Restore Wi-Fi router settings to their factory defaults. ・All settings are restored except contents in USIM Card. ・Alternatively, use Reset Button of WEB UI or Wi-Fi router Reset Button. See "Resetting Wi-Fi Router," "Wi-Fi Router." Settings Wi-Fi router is reset and rebooted. Reset...
  • Page 64: Using Wps

    Using WPS Pair With SSID A Pair With SSID B Wi-Fi router supports WPS. Use WPS to connect with a communication device such as a WPS supported wireless router easily. Notes on WPS Use SSID Stealth When SSID stealth is activated, WPS is unavailable. For SSID stealth, see "LAN Wi-Fi Basic Settings (SSID A)."...
  • Page 65 Connecting Access Point While window below appears (within 120 seconds), set up WPS Connect WPS supported access point. connection on access point device ・Enable Internet Wi-Fi in advance. Enable WLAN function on access point device, and make any required WPS settings ・Method of setting WPS function varies by device.
  • Page 66: Checking Wi-Fi Router Information

    Check Wi-Fi router information Check certification Check information as follows. Item Description (Web UI-name) URL for accessing WEB UI Phone Number Phone number saved to USIM Card SW version Software version Model name Product name (304ZT) Wi-Fi router's certification is shown.
  • Page 67: Checking Support

    Checking Support Check description for Status Indicators or Touch Menu icons that appear at the top of Display. Viewing Description for Status Indicators or Touch Menu Icons Support Description for Status Indicators or Touch Menu icons appears.
  • Page 69 Settings (WEB UI) Overview of WEB UI............68 WEB UI Window on PC............. 71 Setting Connected Devices..........75 Setting LAN Wi-Fi............79 Showing/Setting Data Usage........... 97 Setting Mobile Network..........103 Device Settings...............125 Advanced Settings............132 Checking Notifications...........148 Showing Device Information.......... 152 Showing Support Information........153 Setting from Mobile Devices.........
  • Page 70: Settings (Web Ui)

    Overview of WEB UI Connect Wi-Fi router to a PC or mobile device via Micro USB Cable or WLAN. Use web browser to check Wi-Fi router information or make settings. For web browser support, see "Operating Environment (Compatible OSs)." Activating WEB UI on PC Screen shots and steps described here are for PC (Windows 8.1) compatible with WEB UI.
  • Page 71 Logging into WEB UI on PC In WEB UI Home Page, Login Login window opens. ・ Alternatively, Click Main Menu item ( Connected Devices Settings Notification About Help...
  • Page 72 Enter Login password Login "Logout" button appears at the top right of the screen, then logging in is completed. The Home Screen appears. For login from Main Menu item ( Connected Devices Settings Notification About Help ), clicked item page appears. ・Password is "admin"...
  • Page 73: Web Ui Window On Pc

    WEB UI Window on PC Layout Item Description Main Menu Toggle setting menu...
  • Page 74 Signal Level Icon: Icon shows mobile network reception level. Network Operator Name: Shows connected network operator's name. Network: Shows 4G / LTE / 3G. Network Status: Shows network connection status. Network Type: Shows 4G / LTE / 3G. Time connected: Shows communication times up until present after connecting.
  • Page 75: Settings Window

    (Currently roaming) Network Type : SoftBank 4G connected Network Operator Name, Network : SoftBank LTE connected Type : SoftBank 3G connected (Including ULTRA SPEED) Internet Wi-Fi signal level Internet Wi-Fi Level (Strong)⇔ (Weak) : Starting Internet connection : Connected to the Internet...
  • Page 76 : USIM is inserted. Valid SIM Card : USIM is not inserted. (High)⇒ (Low) Percent Battery level, Battery level (Flashing): Nearly empty (Charge Battery)
  • Page 77: Setting Connected Devices

    Setting Connected Devices Check connected devices, and restrict connectable devices. Checking Connected Devices Shows list of WLAN devices connected to Wi-Fi router. In Main Menu, Connected Devices Connected Shows connected devices.
  • Page 78: Mac Address Filtering

    MAC Address Filtering Save MAC address of WLAN devices and set WLAN connection permission to enhance security. ・When Multi-SSID (SSID B) is enabled, same MAC Address Filtering is set for SSID A and SSID B. In Main Menu, Connected Devices MAC Address Filtering In "MAC Address Filtering,"...
  • Page 79 Enter MAC address Save Changes MAC Address Filtering is set. ・ When deleting or editing entered MAC address, Click Save Changes as well.
  • Page 80 Canceling MAC Address Filtering MAC Address Filtering is canceled. In Main Menu, Connected Devices MAC Address Filtering In "MAC Address Filtering," Disable Save Changes MAC Address Filtering is canceled.
  • Page 81: Setting Lan Wi-Fi

    WLAN devices connected to Wi-Fi router via LAN Wi-Fi can access the Internet using Internet Wi-Fi function of Wi-Fi router. Also, connect to the Internet via WLAN router at office or SoftBank Wi-Fi Spot etc. This Internet connection is described here as "Internet Wi-Fi."...
  • Page 82 In Menu List, LAN Wi-Fi Basic Settings...
  • Page 83 Set each item Save Changes LAN Wi-Fi basic settings for SSID A are configured.
  • Page 84 Enabling Multi-SSID Function (SSID B) Configure basic WLAN settings for SSID B. ・To use SSID B, turn off Internet Wi-Fi function. Connect to the Internet via mobile network. ・When Multi-SSID function is enabled, maximum communications speed may slow down depending on the number of WLAN devices connected.
  • Page 85 In Menu List, LAN Wi-Fi Basic Settings...
  • Page 86 In "Multi SSID," ・ Information message screen appears if "SSID B" is clicked while Internet Wi-Fi is enabled. Click to disable Internet Wi-Fi function automatically.
  • Page 87 Set each item Save Changes LAN Wi-Fi basic settings for SSID B are configured.
  • Page 88 LAN Wi-Fi Advanced Settings Setting items are as follows: Item Description Country/Region Code Set country where you use WLAN Network Mode Set WLAN Network Mode Set WLAN channel frequency band width; Frequency Bandwidth Select 20 MHz or 40 MHz frequency band Channel Set WLAN channel;...
  • Page 89 Set each item Apply LAN Wi-Fi advanced settings are configured. Note on Changing LAN Wi-Fi Settings Changing LAN Wi-Fi setting on WEB UI from device connected via WLAN may disconnect WLAN connection.
  • Page 90 Internet Wi-Fi Settings Enable Internet Wi-Fi function to connect to the Internet via Wi-Fi using WLAN router at office or public WLAN service. ・When Internet Wi-Fi function is enabled, maximum communications speed may slow down depending on the number of WLAN devices connected.
  • Page 91 Confirm that "Internet Wi-Fi" is Scan Scans connectable Internet Wi-Fi access points. ・ Information message screen appears if "Internet Wi-Fi" is clicked while Multi-SSID functions (SSID B) are enabled. Click disable Multi-SSID automatically. ・ Notification Screen appears if in "Internet Wi-Fi" is clicked when the Wi-Fi network mode is 5 GHz. Click to set "Network Mode"...
  • Page 92 Connect to select an access point to connect...
  • Page 93 Connects to input SSID device. Notes on Changing Internet Wi-Fi Settings If Internet Wi-Fi function (includes SoftBank Wi-Fi spots) settings are changed, be aware that PC and smartphone WLAN connections are temporarily disconnected, and already set login passwords are disabled.
  • Page 94 Setting Up SoftBank Wi-Fi Spot Turning on SoftBank Wi-Fi Spot automatically connects when entering a SoftBank Wi-Fi Spot service area. ・SoftBank Wi-Fi Spot password is a four-digit security code set at subscription. In Menu List, LAN Wi-Fi Internet Wi-Fi...
  • Page 95 ・ Notification Screen appears if in "Internet Wi-Fi" is clicked when the Wi-Fi network mode is 5 GHz. Click to set "Network Mode" to Auto (2.4 GHz). Enter SoftBank Wi-Fi spot password Save Changes SoftBank Wi-Fi Spot setup is complete.
  • Page 96 Preferred Access Point Set a preference order to APN and set as preferred APN. In Menu List, LAN Wi-Fi Internet Wi-Fi...
  • Page 97 Confirm that "Internet Wi-Fi" is Edit Network ・ Information message screen appears if "Internet Wi-Fi" is clicked while Multi-SSID functions (SSID B) are enabled. Click disable Multi-SSID automatically. ・ Notification Screen appears if in "Internet Wi-Fi" is clicked when the Wi-Fi network mode is 5GHz. Click to set "Network Mode"...
  • Page 98 Save Changes Preference order is set. ・ To edit access point, select access point, Edit Edit set content Apply ・ To delete access point, select access point, Delete...
  • Page 99: Showing/Setting Data Usage

    Set whether to show data usage for mobile network on Display, maximum data usage or reset date. Data usage is estimation. May differ from actual data usage. For actual data usage, contact My SoftBank or the Corporate Concierge Site. Data usage does not include Internet Wi-Fi communication.
  • Page 100 In "Show usage on icon," Save Changes (Usage icon) in Home Screen switches to (Bar icon). Shows data usage until present from initial start of use, or after a reset. ・ Data usage shown in (Bar icon) appears with three-digit numbers with decimal places rounded off.
  • Page 101 Setting Maximum Data Usage Set monthly data usage. When data usage exceeds the set volume, Notification icon etc. appears. ・ When data usage exceeds the maximum data usage set in Maximum traffic, (Bar icon) changes to (Bar icon in red). ・Maximum traffic does not mean a limit on data communication.
  • Page 102 Enter number for data usage Save Changes Maximum traffic is set. ・Numeric value between 1 and 999 is acceptable. ・Set data usage in GB/MB/KB.
  • Page 103 Auto Reset Date Set the date on which data usage is to be automatically reset every month. In Menu List, Data Usage...
  • Page 104 Select date for resetting Save Changes Auto reset date is set. ・Numerical value between 1 and 31 is acceptable. ・If 31 is set, data usage is reset at the end of the month.
  • Page 105: Setting Mobile Network

    Setting Mobile Network Configure advanced settings when using 4G/LTE/3G network. International Roaming Overseas, roaming service for 3G is available. In Menu List, Mobile Network Mobile Settings...
  • Page 106 In "International Roaming," Apply Wi-Fi router is rebooted and International roaming setting is changed.
  • Page 107 Setting Mobile Network While Internationally Roaming Manually search and set mobile network while internationally roaming. See " Searching for Mobile Networks " for details. Precautions When Using Overseas When travelling from overseas to Japan, momentarily power off then restart.
  • Page 108 Searching for Mobile Networks Search for mobile networks and set networks. The automatic mode is only usable in Japan. Settings are unchangeable. In Menu List, Mobile Network Mobile Settings Network Search Mode appears. In "International Roaming," Apply...
  • Page 109 Wi-Fi router is rebooted and International roaming setting is changed. Manual Search A list of available mobile networks is created. ・Change network type if necessary. For details, see "Selecting Network Mode."...
  • Page 110 Select mobile network to be set Apply Network is created.
  • Page 111 Selecting Network Mode Select a Network mode to use. In Menu List, Mobile Network Mobile Settings Network Mode to use Apply The network mode is changed.
  • Page 112 Creating Profile Set the following items and create profile. Item Description Profile Select profile Profile Name Enter profile name Enter APN Authentication Select authentication method User Name Enter user name Password Enter password In Menu List, Mobile Network...
  • Page 113 Add New Set each item Apply Created profile appears for profile name.
  • Page 114 Setting Profiles as Default Set registered profiles as default. In Menu List, Mobile Network Select Profile Name Set as Default...
  • Page 115 Selected profile is set as default.
  • Page 116 Deleting Profile Delete created profiles. Preset profiles are undeletable. In Menu List, Mobile Network Select Profile Name Delete...
  • Page 117 ・Enable PIN verification to use Wi-Fi router by PIN entry on Wi-Fi router or WEB UI when Wi-Fi router is powered on. ・Incorrectly entering PIN three consecutive times activates PIN Lock. PUK Code is required to unlock it. For details about PUK, contact SoftBank Customer Support, General Information. Incorrectly entering PUK Code ten consecutive times locks Wi-Fi router completely. If Wi-Fi router is completely locked, Wi-Fi router must be serviced.
  • Page 118 PIN Verification Set PIN Verification. USIM PIN is set to "9999" by default. In Menu List, Mobile Network Confirm that "Desired Status" is Enable Save Changes...
  • Page 119 Enter PIN code PIN entry from Wi-Fi router or WEB UI is required when Wi-Fi router is powered on.
  • Page 120 PIN Verification (WEB UI) Activate web browser and enter "http://web.setting" in address bar Enter four- to eight-digit PIN code Apply When correct PIN is entered, Home page appears.
  • Page 121 PIN Verification (Wi-Fi Router) (Lock icon) Enter four- to eight-digit PIN code When correct PIN is entered, Home Screen appears.
  • Page 122 Changing PIN Change PIN. PIN is changeable when PIN verification is enabled. In Menu List, Mobile Network Set "Desired Status" to Change PIN Set required items Save Changes PIN is modified.
  • Page 123 Canceling PIN Verification Disable PIN Verification. In Menu List, Mobile Network Set "Desired Status" to Disable Save Changes...
  • Page 124 Enter PIN code PIN verification is canceled.
  • Page 125 Resetting Wi-Fi Router Restore Wi-Fi router settings to their factory defaults. ・All settings are restored except contents in USIM Card. ・Alternatively, use touch menu or Reset Button of Wi-Fi router. See "Resetting Wi-Fi Router," "Wi-Fi Router." In Menu List, Mobile Network Advanced Factory Reset...
  • Page 126 Wi-Fi router is reset and rebooted.
  • Page 127: Device Settings

    Device Settings Confirm Wi-Fi router status, and change WEB UI login password. Also, set software update. Enable auto-software update to check updates at regular intervals and automatically update if new software is found. If it is disabled, Wi-Fi router checks updates but does not download automatically. Setting Backlight Time Set the backlight timeout when Wi-Fi router is not being operated.
  • Page 128 Select time in "Display Timeout" Save Changes Display timeout is changed.
  • Page 129 Changing Login Password for WEB UI Change Login password. In Menu List, Device Setting Web Interface Enter current password...
  • Page 130 Enter a new password Re-enter the new password Save Changes New password is set.
  • Page 131 Setting Auto-Software Update In Menu List, Device Setting Software Updates In "Auto Update," Auto-software update downloading is ON/OFF.
  • Page 132 Updating Software In Menu List, Device Setting Software Updates Check for Update...
  • Page 133 Check for the latest software. If software update is found, update software. ・When software in use is the latest, "The latest version" appears. Software Update Packet communication charges are not applied for Software update. While software is updated, other functions are disabled. Software update is not available during International roaming.
  • Page 134: Advanced Settings

    Advanced Settings Set Wi-Fi router functions such as IP address filtering and port mapping, etc. DHCP Assign IP addresses to devices inside LAN. Setting items are as follows: Item Description IP address Set Wi-Fi router private address Subnet Mask Set Subnet mask Set whether to allow VPN client packets that have private IP addresses inside LAN to pass VPN Passthrough through to the Internet...
  • Page 135 Set each item Save Changes Wi-Fi router is rebooted and DHCP is set.
  • Page 136 Firewall Switch Set Firewall function. Setting items are as follows: Item Description IP Address Filtering Set whether to use IP Address Filter function Portmapping Switch Set whether to use port mapping functions In Menu List, Advanced Settings Firewall...
  • Page 137 Set each item Apply Setting is configured.
  • Page 138 Setting IP Address Filtering Set whether to apply rules and allow transmissions from the Internet through Firewall, based on sender/receiver addresses. Setting items are as follows: Item Description Source IP Address Set source IP address to apply rules; specify IP address from IP addresses used on LAN Source Port Range Set source port number to apply rules Dest.
  • Page 139 Set each item Save Setting is configured. ・ Turn status to Drop to filter set IP addresses to reject connections. ・ Turn status to Accept not to filter set IP addresses and permit connection. Use for temporarily deactivating filtering. Filtering is not canceled.
  • Page 140 Canceling IP Address Filtering In Menu List, Advanced Settings Firewall Delete...
  • Page 141 Setting is canceled.
  • Page 142 Setting Portmapping Set a virtual server for accessing a specified device inside LAN via the Internet. Setting items are as follows: Item Description Name Name virtual server Src. Port Set source port number Set the LAN device IP address that is disclosed as the server. Dest.
  • Page 143 Set each item Save Portmapping is set.
  • Page 144 Canceling Portmapping In Menu List, Advanced Settings Firewall Delete...
  • Page 145 Canceling is applied.
  • Page 146 UPnP Set UPnP for using UPnP-compatible peripheral devices, audio visual devices, appliances and UPnP-compatible applications such as messenger software. In Menu List, Advanced Settings Customization In "UPnP Settings," Save Changes Setting is configured.
  • Page 147 Out of Service Notification Set whether to notify on the web browser when Wi-Fi router is out of network service area. ・Set to "ON" to notify that Internet connection is disabled on the web browser when Wi-Fi router is out of service area. In Menu List, Advanced Settings Customization...
  • Page 148 In "Notification Setting," Save Changes Setting is configured.
  • Page 149 Setting Wi-Fi Automatic Disconnection Set whether to automatically disconnect transmissions with WLAN device out of network area. In Menu List, Advanced Settings Customization In "Setting," Save Changes Setting is configured.
  • Page 150: Checking Notifications

    Checking Notifications Information from SoftBank appears on Display. Checking Notifications In Main Menu, Notification Select notification to be confirmed...
  • Page 151 Confirm notification content Message appears when Notification is tapped. ・ Click to close popup screen.
  • Page 152 Selecting and Deleting Notifications In Main Menu, Notification Checkmark notifications to delete ・Checkmark the top checkbox to select all.
  • Page 153 Delete Selected Delete selected notifications.
  • Page 154: Showing Device Information

    Showing Device Information Checking Wi-Fi Router Information Check Wi-Fi router status such as software version. In Main Menu, About The following information is shown. Item Description Phone Number Phone number saved to USIM Card Current APN Profile Name Current APN IMEI Serial number of Wi-Fi router Network Name (SSID A)
  • Page 155: Showing Support Information

    Showing Support Information Showing Support URL Show URL for ZTE Support Information. In Main Menu, Help URL for ZTE Support Information appears.
  • Page 156: Setting From Mobile Devices

    Setting from Mobile Devices Access WEB UI from a smartphone etc. to show WEB UI page for mobile devices. ■SoftBank does not guarantee compatibility with all mobile devices. ■Available functions differ in WEB UI for mobile devices and WEB UI for PCs.
  • Page 157 Activate browser on the mobile device and enter URL (http://web.setting) shown on Display in the address bar of browser WEB UI Home Page appears.
  • Page 158 WEB UI Screen on Mobile Device Item Description Language Switch language Login/Logout Log in/out to/from WEB UI PC View Switch to PC view Signal Level Icon: Icon shows mobile network reception level. Network Operator Name: Shows connected network operator's name. Network: Shows 4G / LTE / 3G.
  • Page 159 Data usage: Data usage until present after being reset Last date to reset: latest reset date Auto reset date: Data Usage Date that is automatically reset Reset button: Manually reset data usage meter. Used this month Transmitted/received data usage for the current month. Main Manu Toggle setting menu 1 Input login password if WEB UI is not logged into.
  • Page 160 Logging into WEB UI from Mobile Device In WEB UI Home Page, Login Login window opens. ・ Alternatively, Tap Main Menu item ( Connected About Support...
  • Page 161 Enter Login password Login "Logout" button appears in the top center of the screen, complete login, then Home Screen appears. ・ For login from Main Menu item ( Connected About Support ), tapped item page appears. ・"admin" is set for Login password by default. For Login password, See "Changing Login Password for WEB UI."...
  • Page 162 Checking WLAN Connected Device from Mobile Device A list of WLAN devices that are connected to Wi-Fi router appears. In WEB UI Home Page, Connected...
  • Page 163 Connected Devices Connected device names and MAC addresses appear.
  • Page 164 Setting MAC Address Filtering from Mobile Device Save MAC address of WLAN devices and set WLAN connection permission to enhance security. ・When Multi-SSID (SSID B) is enabled, MAC Address Filtering is settable also in SSID B. In WEB UI Home Page, Connected MAC Address Filtering...
  • Page 165 Enable...
  • Page 166 Add Devices Enter MAC Address Save Changes ・ When deleting or editing entered MAC address, Tap Save Changes as well.
  • Page 167 MAC Address Filtering is set.
  • Page 168 Cancelling MAC Address Filtering from Mobile Device MAC Address Filtering is canceled. In WEB UI Home Page, Connected MAC Address Filtering...
  • Page 169 Disable Save Changes MAC Address Filtering is canceled.
  • Page 170 Checking Wi-Fi Router Information from Mobile Device Check Wi-Fi router status such as software version. In WEB UI Home Page, About...
  • Page 171 Check the information The following information is shown. Item Description Phone Number Phone number saved to USIM Card Current APN Profile Name Current APN IMEI Serial number of Wi-Fi router Network Name (SSID A) SSID A of Wi-Fi router Network Name (SSID B) SSID B of Wi-Fi router;...
  • Page 172 Checking Support from Mobile Device Show URL for ZTE Support Information. In WEB UI Home Page, Support...
  • Page 173 Check the information URL for ZTE Support Information appears.
  • Page 175 Appendix Troubleshooting.............. 174 Specifications..............177 Warranty & Service............178 Customer Service............179...
  • Page 176: Troubleshooting

    Confirm that Wi-Fi router is properly connected to PC. Check Here First Remove Wi-Fi router from PC, restart PC, then reconnect Wi-Fi router. If problem persists, visit your nearest SoftBank Shop or For Windows 8.1, follow these steps to confirm proper contact SoftBank Customer Support, General Information.
  • Page 177 Wi-Fi router. For specifications of Forgot PIN/Unknown PUK Code/USIM Card is locked access point, see access point user guide. Contact SoftBank Customer Support, General Confirm that Internet Wi-Fi settings such as Security Information. Key are properly configured. For settings, see "Setting...
  • Page 178 Confirming Administrator logon Wi-Fi router goes off For Windows 8.1, follow these steps to check. Confirm that Wi-Fi router is not used in extreme temperatures/high humidity/direct sunlight/dusty Move the pointer into the upper-right or lower right areas. Read "Safety Precautions" beforehand for using corner charm Control Panel...
  • Page 179: Specifications

    Wi-Fi Router Micro USB Cable Item Description Item Description Product Name 304ZT Product Name Micro USB Cable (ZEDAD1) 62.0 mm (H) x 117.0 mm (W) x 13.9 mm Dimensions Cable Length Plug Type Standard USB Plug...
  • Page 180 Keep a copy etc. of important files. Keep a Battery Metal part: Copper alloy/Nickel plating copy of important files, etc. SoftBank Mobile is not liable Connection Resin part: LCP for damages resulting from loss or alteration of files or terminals settings due to accident or repair.
  • Page 181: Customer Service

    From a landline/IP phone, dial toll free at 0088-21-5525 *Not available from outside Japan. SoftBank Mobile Global Call Center From outside Japan or if 304ZT is lost or stolen: +81-92-687-0025 (international charges apply, toll free from SoftBank handsets) ZTE Japan Consumer Support Web Page...
  • Page 183 Safety Precautions Safety Precautions............182 General Notes..............189 Specific Absorption Rate (SAR) Information for this Product................192...
  • Page 184: Safety Precautions

    Read safety precautions before using Wi-Fi router. Charger (optional accessory) Observe precautions to avoid injury to self or others, or damage to property. SoftBank Mobile is not liable for any damages resulting from use of this product. Labels & Symbols Do not disassemble, modify or solder.
  • Page 185 Do not exert excessive force on the exterior of Wi-Fi router and charger by stepping on them Do not put Wi-Fi router, Battery, AC Charger, when Wi-Fi router and Micro USB Cable are Micro USB Cable in cooking appliances such as a connected.
  • Page 186 304ZT Do not place Wi-Fi router on unstable/uneven surfaces. Wi-Fi router or related hardware may fall, resulting Power off near electronic devices or equipment in injury, malfunction, etc. Be especially careful while operating on high precision control or weak charging. Also dropping while charging may damage signals.
  • Page 187 Do not use Wi-Fi router when it may affect a Do not dispose of Wi-Fi router in fire. vehicle's electronic equipment. Battery may leak, burst, ignite, etc. Wi-Fi router use may affect the equipment and lead to unsafe driving. Do not damage (nail, hammer, stomp, etc.) Wi- Fi router or subject it to strong impact.
  • Page 188 Battery may leak, overheat, burst or ignite. Wi-Fi router may malfunction or cause fire. Do not dispose of an old Battery with ordinary refuse. Put tape on contacts and dispose separately or bring it to SoftBank Shop nearby. Dispose Battery according to your municipality rules for recycling.
  • Page 189 Cable plug/AC Charger plug while leaving plugged Micro charging other manufacturer's product. USB Cable/AC Charger, or Micro USB Cable plug/AC Charge SoftBank Mobile Corp. is not liable for short circuit, fire, plug is trampled, it may cause electric shock, fire or malfunction resulting from charging other manufacturer's malfunction.
  • Page 190 Do not use AC Charger and Micro USB Cable if Power plug/Micro USB plug is damaged or the Grasp Micro USB Cable (USB plug)/AC Charger connection to outlet/PC is loose. to unplug it before cleaning. May cause electric shock, etc. When disconnecting Micro USB Cable from Wi-Fi router, do not pull on the cord, hold Micro USB Always grasp Micro USB Cable (USB plug)/AC...
  • Page 191: General Notes

    General Notes Wi-Fi Router Use & Electronic Medical Equipment For Safety ・Do not disassemble, modify or solder. May cause fire, injury, electric shock or malfunction. This section based on "Guidelines on the Use of Radio Communications Equipment such as Cellular Telephones and ・Do not drop, throw or otherwise subject to strong force or Safeguards for Electronic Medical Equipment"...
  • Page 192 ・Files may be lost or damaged in the following situations. when carrying Wi-Fi router in a pocket or bag, Touchscreen SoftBank Mobile is not liable for damages incurred due to may cause false operation. lost or altered information. To minimize damages, back up ・Touch with finger.
  • Page 193 - SoftBank cannot be held liable for WLAN security issues. Wi-Fi (Wireless LAN) Wi-Fi router uses 2.4 GHz frequency band WLAN between 2400 MHz and 2483.5 MHz. Wireless Frequencies & Modulations information: On Wi-Fi router package. ・2.4: 2400 MHz range...
  • Page 194 Association of Radio Industries and Businesses (ARIB) http://www.arib-emf.org/index02.html (Japanese) This product [304ZT] is confirmed to comply with guidelines relating to effects of radio wave exposure as set forth by the Council of Europe (CE) and the Federal Communications Commission (FCC). Refer to the following.
  • Page 195 World Health Organization http://www.who.int/emf List of Specific Absorption Rates (SAR) for radio waves by smartphone/3G model http://www.softbank.jp/mobile/support/sar/ (Japanese)
  • Page 197 A Advanced Settings............132 B Battery Installation............11 C SoftBank 304ZT User Guide Index Changing Wi-Fi Network Mode to Connect.....29 Charging Battery.............. 13 Checking Notifications............. 47 Checking Notifications...........148 Checking Support..............65 Checking Wi-Fi Router Information........ 64 Checking WLAN Connected Device Information....52 Connecting Android™ Devices......... 26 Connecting iPhone/iPod touch/iPad........
  • Page 198 Power On/Off..............14 S Safety Precautions............182 Setting Connected Devices..........75 Setting from Mobile Devices......... 154 Setting Internet Wi-Fi............. 50 Setting LAN Wi-Fi............79 Setting Mobile Network..........103 Setting SSID..............45 Setup for Mac..............37 Setup for Windows............34 Showing Device Information.......... 152 Showing/Setting Data Usage...........
  • Page 200 SoftBank 304ZT User Guide December 2014, First Edition SoftBank Mobile Corp. Visit SoftBank Shop for assistance Model : SoftBank 304ZT Manufacturer : ZTE Corporation...

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