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Axis Companion Eye mini L User Manual

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AXIS Companion Eye mini L

User Manual

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Summary of Contents for Axis Companion Eye mini L

  • Page 1: User Manual

    AXIS Companion Eye mini L User Manual...
  • Page 2 About AXIS Companion Eye mini L AXIS Companion Eye mini L is a small and discreet, indoor day/night camera with built-in IR illumination for surveillance in total darkness. The mini dome has a compact, flat-faced design that suppresses reflections, and WDR technology delivering high image quality even in scenes with complex light conditions.
  • Page 3 AXIS Companion Eye mini L The AXIS Companion solution The AXIS Companion solution AXIS Companion is a complete end-to-end surveillance solution designed to meet the requirements of small systems with basic surveillance requirements. An AXIS Companion solution can consist of: •...

  • Page 4: Install The Hardware

    4. Create a site on page 5 5. Install the mobile app on page 6 Result of system installation: • The firmware is upgraded on all Axis devices. • A password is set for the devices. • The recordings are enabled with default settings.
  • Page 5 8.40 or later. The wizard will inform you about any such issues and help you to address them. Note Sites that were created in an earlier version than AXIS Companion version 4, will not appear in the list of sites. You can read the Migration Guide (available on the support web page) for more information.
  • Page 6 7. Click Next. 8. Enter a password. This password is used for accessing the device webpages or offline mode in the AXIS Companion mobile app. 9. Click Next. 10. On the Ready to install page, there might be a list of cameras that need to be restored. If so, click the Restore device link to fix the issue on the device webpage.

  • Page 7: Play A Recording

    Daily use Daily use Access your cameras 1. Sign in to AXIS Companion on a computer or a mobile device using your MyAxis account. 2. Enter the site that contains your cameras. Find out more at AXIS Companion tutorials. View live video 1.

  • Page 8: Take A Snapshot

    To play a saved recording, open it with AXIS File Player. When you save a recording, the AXIS File Player will be saved in the same folder. The AXIS File Player has a timeline showing what time the recording was made.
  • Page 9 AXIS Companion Eye mini L Daily use 3. Click to start investigation mode. Investigation mode allows you to step through the recorded video, frame by frame, to find the exact moment when an incident happened and take a snapshot from that moment.
  • Page 10 4. Select Axis Mobile Streaming to improve playback performance for thumbnails and mobile apps. Axis Mobile Streaming is activated when there is only one High profile active and the resolution is set for HD (1280x720) or above. Selecting Axis Mobile Streaming slightly increases storage usage.

  • Page 11: Set Up Notifications

    • When you install the AXIS Companion 4 mobile app, you must accept when prompted with a question if you want to receive notifications. If you want to deactivate the notifications later on, go to the settings of your mobile device, select the AXIS Companion 4 app, and disable the notifications.
  • Page 12 Activate offline mode If you are running AXIS Companion while there is no connection to the internet, then you can enter offline mode. This makes Live view and Recordings available locally. However, you will not be able to access the Configuration menu while the internet connection is down.
  • Page 13 Connect to a door station You can connect a door station to both your AXIS Companion desktop app as well as the mobile app. This makes it possible for you to answer calls, unlock a door and view a door station video with your mobile device.
  • Page 14 5. Click Next. 6. Enter a password. This password is used for accessing the device webpages or offline mode in the AXIS Companion mobile app. 7. Click Next. 8. On the Ready to install page, there might be a list of cameras that need to be restored. If so, click the Restore device link to fix the issue on the device webpage.
  • Page 15 AXIS Companion Eye mini L Daily use Remove a camera from your site 1. Go to > Cameras. 2. On the row of the camera you want to remove, click > Remove. 3. If the camera has ongoing recordings, select Stop motion and continuous recording to stop recordings.

  • Page 16: Led Indicators

    4. Check that the cameras are connected to the same network as the computer, unless you are remote. Still not working? 5. Make sure that your cameras, recorder and AXIS Companion desktop app have the latest firmware and software updates. See Upgrade firmware on page 17.

  • Page 17: Upgrade Firmware

    See Hard reset a camera on page 17 and Hard reset a recorder on page 17. 9. Add the reset cameras to your site again. Still not working? 10. Save a system report and contact Axis technical support. See Save a system report on page 18. Upgrade firmware New firmware updates bring you to the latest and improved set of features, functions, and security enhancements.
  • Page 18 6. Reset your cameras connected to the recorder. See Hard reset a camera on page 17. Save a system report 1. Click > Save system report. 2. When you register a new case at Axis Helpdesk, attach the system report.
  • Page 19 User Manual Ver. M4.2 AXIS Companion Eye mini L Date: February 2020 © Axis Communications AB, 2018 - 2020 Part No. T10117929...

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