Axis M20 Series User Manual
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Axis M20 Series User Manual

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AXIS M20 Bullet Camera Series
AXIS M2035-LE Bullet Camera
AXIS M2036-LE Bullet Camera
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  • Page 1 AXIS M20 Bullet Camera Series AXIS M2035-LE Bullet Camera AXIS M2036-LE Bullet Camera User Manual...

  • Page 2: Table Of Contents

    AXIS M20 Bullet Camera Series Table of Contents Get started ..........

  • Page 3: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 4: Verify That No One Has Tampered With The Firmware

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 47.

  • Page 5: Configure Your Device

    AXIS M20 Bullet Camera Series Configure your device Configure your device Note The capture mode setting is only available for AXIS M2036-LE Bullet Camera. Basic settings 1. Set the capture mode: 1.1 Go to Video > Installation > Capture mode.
  • Page 6 AXIS M20 Bullet Camera Series Configure your device • For environments with certain artificial light and bright light, for example outdoors with fluorescent lighting at night and sun during daytime, select Flicker-reduced. Select the same frequency as the power line frequency.
  • Page 7 1. Go to Video > Image > Wide dynamic range. 2. Turn on WDR. 3. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr.
  • Page 8 Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel. 1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.
  • Page 9 AXIS M20 Bullet Camera Series Configure your device 3. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect faces to appear. You can see the number of pixels for each of the rectangle’s sides, and decide if the values are enough for your needs.

  • Page 10: View And Record Video

    AXIS M20 Bullet Camera Series Configure your device If you haven’t set up any storage, click . For instructions on how to set up network storage, see Set up network storage on page 10 3. To stop recording, click again.

  • Page 11: Set Up Rules For Events

    This example explains how to set up the camera to start recording to the SD card five seconds before it detects an object and to stop one minute after. Make sure that AXIS Object Analytics is running: 1. Go to Apps > AXIS Object Analytics.

  • Page 12: Audio

    Add audio capability to your product With the AXIS T61 Audio and I/O Interface products, you can add audio capability to your product. Use the setup in, for example, interview rooms. You can place the Axis network video product on the wall or ceiling to give good visual coverage, and the...
  • Page 13 2. Connect the AXIS T61 Audio and I/O Interface (2) and the PoE switch (3) with a PoE cable. Once the devices are connected, an audio tab becomes visible in the settings for your Axis network video device. Go to the audio tab and turn on Allow audio.

  • Page 14: The Device Interface

    AXIS M20 Bullet Camera Series The device interface The device interface Note Support for the features and settings described in this section varies between devices. Show or hide the main menu. Access the product help. Change the language. Set light theme or dark theme.
  • Page 15 AXIS M20 Bullet Camera Series The device interface Click to show I/O output ports. Use the switch to open or close the circuit of a port, for example to test external devices. Click to manually turn on or turn off the IR illumination.
  • Page 16 AXIS M20 Bullet Camera Series The device interface Installation Capture mode : A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.
  • Page 17 AXIS M20 Bullet Camera Series The device interface Wide dynamic range WDR: Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 18 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you have connected a supporting Axis accessory.
  • Page 19 AXIS M20 Bullet Camera Series The device interface Exposure mode: Select an exposure mode to reduce rapidly changing irregular effects in the image, for example flicker produced by different types of light sources. We recommend you to use the automatic exposure mode, or the same frequency as your power network.
  • Page 20 AXIS M20 Bullet Camera Series The device interface Motion-adaptive exposure : Select to reduce motion blur in low-light conditions. P-Iris upload : Select the installed and supported lens. Restart the camera for the changes to take effect. Blur-noise trade-off: Use the slider to adjust the priority between motion blur and noise. If you want to prioritize low bandwidth and have less noise at the expense of details in moving objects, move the slider towards Low noise.
  • Page 21 Zipstream: A bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example in scenes with moving objects.
  • Page 22 AXIS M20 Bullet Camera Series The device interface Rotate : Rotate the image to match your requirements. Mirror: Turn on to mirror the image. Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: •...

  • Page 23: Recordings

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/applications. You need a license code and the Axis product serial number to generate a license key.

  • Page 24: System

    AXIS M20 Bullet Camera Series The device interface System Date and time The time format depends on the web browser’s language settings. Note We recommend you to synchronize the device’s date and time with an NTP server. Synchronization: Select an option for synchronizing the device’s date and time.
  • Page 25 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: The default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 26 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 27 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 28 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 29 AXIS M20 Bullet Camera Series The device interface A rule defines the conditions that must be met for the product to perform an action. The list shows all the currently configured rules in the product. Note You can create up to 256 action rules.
  • Page 30 AXIS M20 Bullet Camera Series The device interface Use passive FTP: Under normal circumstances the product simply requests the target FTP server to open the data connection. The device actively initiates both the FTP control and data connections to the target server.
  • Page 31 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management systems (VMS).
  • Page 32 AXIS M20 Bullet Camera Series The device interface Password: Enter a password for the username. Client ID: Enter a client ID. The client identifier is sent to the server when the client connects to it. Clean session: Controls the behavior at connection and disconnection time. When selected, the state information is discarded at connect and disconnect.
  • Page 33 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share, since each device gets its own folder.
  • Page 34 AXIS M20 Bullet Camera Series The device interface Retention time: Select how long to keep recordings, to limit the amount of old recordings or to comply with regulations regarding data storage. If the network storage becomes full, old recordings are removed before the selected time period has passed.
  • Page 35 Delete user: Delete the user. You can’t delete the root user. By creating an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. ONVIF media profiles An ONVIF media profile consists of a set of configurations that you can use to change media stream settings.
  • Page 36 Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

  • Page 37: Maintenance

    Note All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys” at axis.com.

  • Page 38: Learn More

    The image shows how the field of view and aspect ratio can change between two different capture modes. The capture mode to choose depends on the requirements for the frame rate and resolution for the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com.

  • Page 39: Privacy Masks

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 40 Learn more Note • H.265 is licensed technology. The Axis product includes one H.265 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. • Most web browsers don’t support H.265 decoding and because of this the camera doesn’t support it in its web interface.
  • Page 41 AXIS M20 Bullet Camera Series Learn more Target bitrate Average bitrate (ABR) With average bitrate, the bitrate is automatically adjusted over a longer period of time. This is so you can meet the specified target and provide the best video quality based on your available storage. Bitrate is higher in scenes with a lot of activity, compared to static scenes.

  • Page 42: Applications

    Actual average bitrate Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. To find out more about available applications, downloads, trials and licenses, go to axis.com/applications.
  • Page 43 AXIS Object Analytics AXIS Object Analytics is an analytic application that comes preinstalled on the camera. It detects objects that move in the scene and classifies them as, for example, humans or vehicles. You can set up the application to send alarms for different types of objects. To...

  • Page 44: Specifications

    This product supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

  • Page 45: Buttons

    AXIS M20 Bullet Camera Series Specifications Buttons Control button The control button is used for: • Resetting the product to factory default settings. See Reset to factory default settings on page 47. • Connecting to a one-click cloud connection (O3C) service over the internet. To connect, press and hold the button for about 3 seconds until the status LED flashes green.

  • Page 46: Cleaning Recommendations

    AXIS M20 Bullet Camera Series Cleaning recommendations Cleaning recommendations NOTICE TICE TICE Never use harsh detergent, for example gasoline, benzene, or acetone. 1. Use a can of compressed air to remove any dust or loose dirt from the device. 2. If necessary, clean the lens with a soft cloth dampened with lukewarm water.

  • Page 47: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 48: Upgrade The Firmware

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.
  • Page 49 IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

  • Page 50: Performance Considerations

    • An event that uses images on the camera, for example an event that sends an e-mail with an image every hour • An installed and running application, such as AXIS Video Motion Detection, will always consume a video stream, whether it is used or not.
  • Page 51 User Manual Ver. M1.20 AXIS M20 Bullet Camera Series Date: April 2022 © Axis Communications AB, 2021 - 2022 Part No. T10175189...

This manual is also suitable for:

Axis m2035-leAxis m2036-le

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