Repairs - After Sales Service - John Lewis JLAFF2010 Instruction Manual

Repairs - after sales service

Your appliance comes with a free three
year warranty. If it is not working correctly;
consult the fault finding guides within this
instruction book (Something not working).
If a fault occurs which you can not resolve
through following the advice and information
contained within this instruction manual,
the next step is to contact our extended
warranty administrators on:
0844 871 7771
They will give you details for your local
service engineer.
When you contact your local service
engineer you will need to give the following
details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model and serial number of the
appliance. So that you always have these
numbers at hand, we recommend you to
make a note of them here:
Mod : .......................................
PNC : ......................................
S.N. : .......................................
IMPORTANT: If you call out an
engineer to a fault listed below, or
to repair a fault caused by incorrect
use or installation, a charge will be
made even if the appliance is under
guarantee.
OM.indd 23
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should
service this product, and only genuine spare
parts should be used.
Under no circumstances should you
attempt to repair the appliance yourself.
Repairs carried out by inexperienced
persons may cause injury or serious
malfunctioning.
Contact your local John Lewis branch.
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2011-01-27 07:39:06