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Repairs - After Sales Service
Your appliance comes with a three year
warranty. If it is not working correctly; consult
the fault finding guides within this instruction
book (Something not working).
If a fault occurs which you can not resolve
through following the advice and information
contained within this instruction manual, the
next step is to contact our extended warranty
administrators on:
0844 871 7771
They will give you details for your local Service
engineer. Before calling out an engineer, please
ensure you have read the details under the
heading "Something not working".
When you contact your local service engineer you will
need to give the following details:
1.Your name, address and post code.
2.Your telephone number.
3. Clear and concise details of fault.
4.The purchase date and found on your receipt.
5.The model and serial number of the appliance.
So that you always have these numbers at hand, we
recommend you to make a note of them here:
Mod. : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PNC : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S.N. : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IMPORTANT : If you call out an engineer to a
fault listed below, or to repair a fault caused by
incorrect use or installation, a charge will be
made even if the appliance is under guarantee.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service this
product, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the appliance yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning.
Contact your local John Lewis branch.
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