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Dell Latitude 5495 Owner's Manual

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Latitude 5495
Owner's Manual
Regulatory Model: P72G
Regulatory Type: P72G003

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Summary of Contents for Dell Latitude 5495

  • Page 1 Latitude 5495 Owner's Manual Regulatory Model: P72G Regulatory Type: P72G003...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................7 Safety precautions................................7 Standby power................................7 Bonding ..................................7 Electrostatic discharge—ESD protection......................... 7 ESD field service kit ..............................8 Transporting sensitive components........................... 9 Before working inside your computer..........................9 After working inside your computer..........................9 2 Disassembly and reassembly........................10 Recommended tools................................
  • Page 4 WWAN card – optional..............................23 Removing the WWAN card............................23 Installing the WWAN card............................24 Chassis frame................................... 24 Removing the chassis frame.............................24 Installing the chassis frame............................26 Fingerprint reader – optional............................26 Removing the fingerprint reader..........................27 Installing the fingerprint reader..........................28 Touchpad panel................................28 Removing the touchpad buttons..........................
  • Page 5 Display (eDP) cable................................56 Removing display cable ............................56 Installing display cable .............................. 56 Camera....................................57 Removing camera..............................57 Installing camera.................................58 Display hinges................................... 59 Removing display hinge ............................59 Installing display hinge .............................. 60 Display back cover assembly............................60 Removing the display back cover assembly ......................60 Installing the display back cover assembly ......................
  • Page 6 System and setup password............................90 Assigning a system setup password........................90 Deleting or changing an existing system setup password..................91 7 Troubleshooting............................92 Dell Enhanced Pre-Boot System Assessment — ePSA Diagnostic 3.0..............92 Running the ePSA Diagnostics..........................92 Real Time Clock reset..............................92 Contents...

  • Page 7: Working On Your Computer

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 8: Esd Field Service Kit

    • Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or nonfunctional memory. •...

  • Page 9: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 10: Disassembly And Reassembly

    Disassembly and reassembly Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw list The following table provides the list of screws that are used for securing different components.

  • Page 11: Subscriber Identity Module(Sim) Board - Optional

    Component Secured to Screw type Quantity M.2 NVMe SSD thermal plate Chassis frame M2x3 Hard drive bracket Hard drive M3.0x3.0 Chassis frame Chassis M2.0x5, M2x3 (Thin head) 8, 5 Touchpad panel (button) Palm-rest assembly M2x3 (Thin head) Palm-rest assembly Smart card module M2x3 (Thin head) Subscriber Identity Module(SIM) board –...

  • Page 12: Sd Card - Optional

    Push the SIM card tray into the slot until it clicks into place [2]. SD card – optional SD card is an optional component. Removing the SD card Follow the procedure Before working inside your computer Push the SD card so that the SD card pops out from its slot, and then remove it from the system. Installing the SD card Push the SD card into its slot until the SD card gets secured with a click sound.

  • Page 13: Base Cover

    Base cover Removing the base cover Follow the procedure in Before working inside your computer. To remove the base cover: Loosen the 8 captive screws that secure the base cover to the system [1]. b Pry the base cover from the recess at the top edge [2] and continue prying throughout the outer sides of the base cover in clockwise direction to release the base cover.

  • Page 14: Installing The Base Cover

    If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a Lithium-ion battery can be dangerous. In such an instance, the entire system should be replaced. Contact https://www.dell.com/support assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers. Disassembly and reassembly...

  • Page 15: Removing The Battery

    Removing the battery Follow the procedure in Before working inside your computer. Remove the base cover. To remove the battery: Disconnect the battery cable from the connector on the system board [1] and unroute the cable from the routing channel. b Loosen the M2x6 captive screw that secures the battery to the system [2].

  • Page 16: Solid State Drive

    Solid state drive Removing the SSD card Follow the procedure in Before working inside your computer. Remove the : base cover battery To remove the Solid State Drive (SSD) card: Peel the adhesive mylar shield that secures the SSD card [1]. NOTE: Need to be removed carefully in order to be reused on the replacement SSD.

  • Page 17: Removing The Ssd Frame

    Place the Mylar shield over the SSD. Install the : battery base cover Follow the procedure in After working inside your computer. Removing the SSD frame Follow the procedure in Before working inside your computer. Remove the: base cover battery SSD card To remove the SSD frame: Remove the M2x3 screw that secures the SSD frame to the system [1].

  • Page 18: Hard Drive

    battery base cover Follow the procedure in After working inside your computer. Hard drive Removing hard drive Follow the procedure in Before working inside your computer. Remove the : base cover battery To remove the hard drive: Disconnect the hard drive cable from the connector on the system board [1]. b Remove the four (M2 x 2.7) screws that secure the hard drive to the system [2].

  • Page 19: Installing Hard Drive

    Installing hard drive Insert the hard drive into the slot on the system. Replace the four M2 x 2.7 screws to secure the hard drive to the system. Connect the hard drive cable to the connector on the system board. Install the : battery base cover...

  • Page 20: Installing Coin Cell Battery

    Installing coin cell battery Affix the coin cell battery on the system board. Connect the coin cell battery cable to the connector on the system board. Install the : battery base cover Follow the procedure in After working inside your computer.

  • Page 21: Installing The Memory Module

    Installing the memory module Insert the memory module into the memory connector at a 30 degree angle until the contacts are fully seated into the slot. Then, press the module until the clips secure the memory module. Install the : battery base cover Follow the procedure in...
  • Page 22 Disassembly and reassembly...

  • Page 23: Installing Wlan Card

    Installing WLAN card Insert the WLAN card into the connector on the system board. Connect the WLAN antenna cables to the connectors on the WLAN card. Place the WLAN card bracket to secure the WLAN cables. Replace the M2x3 screw to secure the WLAN card to the system. Install the : battery base cover...

  • Page 24: Installing The Wwan Card

    Installing the WWAN card Insert the WWAN card into the slot on the system. Connect the WWAN antenna cables to the connectors on the WWAN card. Place the metal bracket on the WWAN card. Replace the screw (M2X3) to secure the WWAN card to the computer. Install the : battery base cover...
  • Page 25 WLAN card WWAN card (optional) NOTE: There are two different screw sizes for chassis frame: M2x5 8ea and M2x3 5ea To release the chassis frame: Unroute the WLAN and WWAN cables from the routing channels [1]. b Lift the latch and disconnect the keyboard backlight cable and the keyboard cable from their connectors [2,3,4,5] on the system. NOTE: There may be more than one cable to disconnect based on the keyboard type.

  • Page 26: Installing The Chassis Frame

    Installing the chassis frame Place the chassis frame into the slot on the system. NOTE: Gently pull the keyboard cable and keyboard back light cables through the spacing in the chassis frame before placing the chassis frame in the slot on the system. Replace the five (M2x3) screws and eight (M2x5) screws to secure the chassis frame to the system.

  • Page 27: Removing The Fingerprint Reader

    Removing the fingerprint reader Follow the procedure in Before working inside your computer. Remove the : base cover battery hard drive SSD card SSD frame WLAN card WWAN card (optional) chassis frame To remove the fingerprint reader: Lift the latch and disconnect the fingerprint cable from the connector on the fingerprint reader [1]. b Remove the M2x2 screw securing the fingerprint reader bracket to the system [2].

  • Page 28: Installing The Fingerprint Reader

    Installing the fingerprint reader Place the fingerprint reader into the slot on the palmrest. Place the metal bracket on the fingerprint reader and replace the M2x2 screw to secure the fingerprint reader bracket to the system. Connect the fingerprint reader cable to the connector on the fingerprint reader. Install the : chassis frame WWAN card (optional)
  • Page 29 Disconnect the touchpad button cable from the connector on the system [1]. Remove the two M2x3 screws that secure the touchpad button on the computer [2] and lift the touchpad button from the system [3]. Disassembly and reassembly...

  • Page 30: Installing The Touchpad Buttons

    Installing the touchpad buttons Place the touchpad buttons into the slot on the computer and replace the two M2x3 screws to secure it to the system. Connect the touchpad button cable to the connector on the system. Affix the smart card reader cable on the palmrest and connect the cable to the connector on the system board. Install the: chassis frame WWAN card (optional)

  • Page 31: Heat Sink Assembly

    Heat sink assembly Removing the heat sink assembly NOTE: This procedure is only for the UMA model. In the discrete model, heat sink is secured to the system board with four screws. Follow the procedure in Before working inside your computer.
  • Page 32 Disassembly and reassembly...

  • Page 33: Installing The Heat Sink Assembly

    Installing the heat sink assembly NOTE: This procedure is only for the UMA model. In the discrete model, heat sink is secured to the system board with four screws. Place the heat sink assembly on the system board. Replace the six (M2x3) screws that secure the heat sink assembly on the system board. NOTE: •...

  • Page 34: Installing Keyboard Lattice

    NOTE: Use a plastic scribe to pry the keyboard lattice from the pry points and move around the lattice for removal. Installing keyboard lattice Place the keyboard lattice on the keyboard and press along the edges and in between the rows of keys until the lattice clicks in place. Follow the procedure in After working inside your computer.
  • Page 35 Turn over the system and open the laptop in front view mode. d Remove the five (M2x2.5) screws that secure the keyboard to the system [1]. Flip the keyboard from the bottom and lift it from the system along with the keyboard cable and the keyboard back light cable [2]s.
  • Page 36 Disassembly and reassembly...

  • Page 37: Installing The Keyboard

    Installing the keyboard Hold the keyboard and route the keyboard cable and the keyboard backlight cables through the palmrest in the system. Align the keyboard with the screw holders on the system. Replace the five (M2x2.5) screws to secure the keyboard to the system. Turn the system over and connect the keyboard cable and the keyboard backlight cable to the connectors in the system.

  • Page 38: Installing Power Connector Port

    Installing power connector port Align the power connector port along the grooves on the slot and push it down. Place the metal bracket on the power connector port. Replace the M2x3 screw that secures one end of the power connector bracket to the power connector port. Connect the power connector cable to the connector on the system board.

  • Page 39: Installing Led Board

    SSD card SSD frame WLAN card WWAN card (optional) chassis frame To remove the LED board: Lift the latch and remove the LED cable connected to the connector on the LED board [1] b Remove the (M2.0x2.0) screw that secures the LED board to the system [2]. Lift the LED board from the connector as shown in the figure [3].

  • Page 40: Smartcard Module

    SmartCard module Removing smart card reader board Follow the procedure in Before working inside your computer. Remove the: base cover battery hard drive SSD card SSD frame WLAN card WWAN card (optional) chassis frame To release the smart card reader board: To remove the smart card reader board: Remove the 2 (M2x3) screws that secure the smart card reader board to the palmrest [1].

  • Page 41: Installing Smart Card Reader Board

    Installing smart card reader board Insert the smart card reader board to align with the tabs on the chassis. Replace the 2 (M2x3) screws to secure the smart card reader board to the system. Affix the smart card reader board cable and connect the cable to the connector. Install the: chassis frame WWAN card (optional)
  • Page 42 To release the system board: Flip over the system and remove the two M2x3 screws that secure the display cable bracket in place [1]. b Lift the metal display cable bracket from the system [2]. Disconnect the display cable from the connector on the system board [3] and peel the adhesive tape securing the display cable to the system.
  • Page 43 To remove the system board: NOTE: Ensure SIM card tray is removed Remove the four (M2x3) screws that secure the system board in place [1]. b Lift the system board away from the system [2]. Disassembly and reassembly...

  • Page 44: Installing System Board

    Installing system board Align the system board with the screw holders on the computer. NOTE: Insert the cables through the openings in the keyboard area while placing the system board in the computer. Replace the four (M2x3) screws to secure the system board to the system. Place the metal bracket to secure the DisplayPort over USB Type-C.

  • Page 45: Speaker

    SSD frame SSD card hard drive memory module battery base cover SIM card Follow the procedure in After working inside your computer. Speaker Removing the speaker Follow the procedure in Before working inside your computer. Remove the: SIM card base cover battery memory module hard drive...

  • Page 46: Installing The Speaker

    Installing the speaker Insert the speaker module aligning it with the nodes on the chassis. Route the speaker cable through the routing channels. Install the: system board chassis frame keyboard keyboard lattice WWAN card (optional) WLAN card SSD frame SSD card hard drive memory module battery...

  • Page 47: Display Hinge Cover

    Display hinge cover Removing display hinge cover Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the display hinge cover: Remove the M2x3 screw that secures the display hinge cover to the chassis [1]. b Lift the display hinge cover away from the display hinge [2].

  • Page 48: Display Assembly

    Follow the procedure in After working inside your computer. Display assembly Removing display assembly Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN card WWAN card (optional) display hinge cover To disconnect the display cable: Release the WLAN and WWAN cables from the routing channels [1].
  • Page 49 Turn over the computer. To remove the display assembly: Remove the two M2x5 screws that secure the display assembly to the computer [1]. b Open the display [2]. Disassembly and reassembly...
  • Page 50 Lift the display assembly from the computer. Disassembly and reassembly...

  • Page 51: Installing Display Assembly

    Installing display assembly Place the chassis on a plane surface. Align the display assembly with the screw holders on the system and place it on the chassis. Close the display. Replace the two screws that secure the display assembly. Replace the screws that secure the power connector bracket and the display cable to the system. Flip over the system and replace two screws to secure the display assembly to the system.

  • Page 52: Display Bezel

    Display bezel Removing display bezel NOTE: The display bezel is a disposable part and should be replaced with a new display bezel anytime it is removed from the system. Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN card...

  • Page 53: Installing Display Bezel

    Installing display bezel NOTE: The display bezel is a disposable part and should be replaced with a new display bezel anytime it is removed from the system. Place the display bezel on the display assembly. NOTE: Remove the protective covering on the adhesive on the LCD bezel before placing on the display assembly. Starting from a top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly.
  • Page 54 To remove the display panel: Peel the conductive tape [1]. b Remove the adhesive strip that secures the display cable [2]. Lift the latch and disconnect the display cable from the connector on the display panel [3] [4]. Disassembly and reassembly...

  • Page 55: Installing Display Panel

    Installing display panel Connect the display cable to the connector and affix the adhesive strip. Affix the conductive tape to secure the display cable. Replace the display panel to align with the screw holders on the display assembly. Replace the four M2x3 screws to secure the display panel to the display back cover. Install the: display bezel display assembly...

  • Page 56: Display (Edp) Cable

    Display (eDP) cable Removing display cable Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN card WWAN card (optional) display hinge cover display assembly display bezel display panel Disconnect the camera cable from the connector on the camera module [1]. Peel the display cable to release it from adhesive and lift the display cable from the display back cover [2].

  • Page 57: Camera

    display panel display bezel display assembly display hinge cover WLAN card WWAN card (optional) battery base cover Follow the procedure in After working inside your computer. Camera Removing camera Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN card...

  • Page 58: Installing Camera

    Installing camera Insert the camera into the slot on the display back cover. Connect the camera cable to the connector on the camera module. Install the : display panel display bezel display assembly display hinge cover WLAN card WWAN card (optional) memory module battery base cover...

  • Page 59: Display Hinges

    Display hinges Removing display hinge Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN card WWAN card (optional) display assembly display bezel display hinge cover To remove the display hinge: Remove the 3 (M2.5x3) screws that secure the display hinge to the display assembly [1]. b Lift the display hinge from the display assembly [2].

  • Page 60: Installing Display Hinge

    Installing display hinge Place the display hinge on the display assembly. Replace the 3 (M2.5x3) screws to secure the display hinge to the display assembly. Repeat step 1 and step 2 to install the other display hinge. Install the: display hinge cover display bezel display assembly WLAN card...

  • Page 61: Installing The Display Back Cover Assembly

    Installing the display back cover assembly Place the display back cover assembly on a flat surface. Install the: camera display cable display hinge display panel display bezel display assembly display hinge cover WLAN card WWAN card (optional) battery base cover Follow the procedure in After working inside your computer.

  • Page 62: Installing Palm Rest

    Installing palm rest Place the palm rest on a flat surface. Install the: display assembly display hinge cover system board chassis frame heat sink assembly keyboard keyboard lattice WWAN card (optional) WLAN card SSD frame SSD card hard drive memory module battery base cover SIM card...

  • Page 63: Technical Specifications

    AMD Ryzen 7/5/3 PRO Processors System Chipset Integrated with processor Processor specifications The Latitude 5495 system is built with AMD processors. Table 2. Processor specifications Supported Processor List Ryzen 3 PRO 2300U (4 cores/4 threads/6 GPU cores/2.0 GHZ base clock/3.4 GHZ max boost clock) Ryzen 5 PRO 2500U (4 cores/8 threads/8 GPU cores/2.0 GHZ base clock/3.6 GHZ max boost clock)

  • Page 64: Memory Specifications

    Memory specifications Your computer supports a maximum of 32 GB of memory. Table 3. Memory specifications Minimum Memory Configuration 4 GB Maximum Memory Configuration 32 GB Number of slots 2 SoDIMM slots Maximum memory supported per slot 16 GB Memory options 4 GB —...

  • Page 65: Video Specification

    Feature Specification Volume controls Hot keys Video specification Integrated Feature Specification Type Integrated on system board, hardware accelerated UMA controller AMD Radeon Vega Bus type Integrated video External display eDP (internal), HDMI 2.0 (UMA) / HDMI 2.0 (Discrete), VGA via Optional Type-C Port (DisplayPort) support Discrete Feature...

  • Page 66: Ports And Connectors Specifications

    Features Specification • Qualcomm QCA61x4A Extended Range 802.11ac MU-MINO Dual Band (2x2) Wi-Fi + Bluetooth 4.1 LE Optional Mobile • Qualcomm® Snapdragon™ X7 LTE-A (DW5811e) (EMEA/APJ/ROW) Broadband Options • Qualcomm® Snapdragon™ X7 LTE-A (DW5811e) for AT&T, Verizon & Sprint, US •...

  • Page 67: Touch Pad Specifications

    Touch pad specifications Table 7. Touch Pad Width: 99.5 mm Dimensions Height: 53 mm Interface Inter-Integrated Circuit Multi-Touch Support 4 fingers Battery specifications This topic lists out the detailed battery specifications. Table 8. Battery specifications 3–cell 42 WHr 3–cell 51 WHr 4–cell 68 WHr 4–cell Long Cycle Life Battery...

  • Page 68: Ac Adapter Specifications

    AC Adapter specifications Feature Specification Type 65 W and 90 W Input voltage 100 V AC to 240 V AC Input current 65 W 1.7 A (maximum) 90 W 1.6 A Adapter size 7.4mm Input frequency 50 Hz to 60 Hz Output current 65 W 3.34 A...
  • Page 69 Relative humidity Specifications (maximum) Operating 10 % to 90 % (non condensing) Storage 5 % to 95 % (non condensing) Altitude Specifications (maximum) Operating 0 m to 3048 m (0 ft to 10,000 ft) Non-operating 0 m to 10,668 m (0 ft to 35,000 ft) Airborne G1 as defined by ISA-71.04–1985 contaminant level...

  • Page 70: Technology And Components

    Technology and components This chapter details the technology and components available in the system. Topics: • DDR4 • HDMI 2.0 • USB features • USB Type-C DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM.

  • Page 71: Memory Errors

    Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.

  • Page 72: Advantages Of Hdmi

    • 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters • HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p •...

  • Page 73: Speed

    Speed Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and Full- Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility.

  • Page 74: Compatibility

    • USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before.

  • Page 75: Usb Type-C And Usb 3.1

    could plug your laptop into an external display connected to a power cable, and that external display would charge your laptop as you used it as an external display — all via the one little USB Type-C connection. To use this, the device and the cable have to support USB Power Delivery.

  • Page 76: Software

    Other Downloading Windows drivers Turn on the notebook. Go to Dell.com/support. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

  • Page 77: Serial Io Driver

    Serial IO driver Verify if the drivers for Touchpad, IR camera, and keyboard and are installed. Figure 4. Serial IO driver Graphics controller driver Verify if the graphics controller drivers are already installed in the computer. Figure 5. Graphics controller driver USB drivers Verify if the USB drivers are already installed in the computer.

  • Page 78: Network Drivers

    Network drivers Install the WLAN and Bluetooth drivers from the Dell support site. Table 11. Network drivers Before installation After installation Audio drivers Verify if audio drivers are already installed in the computer. Software...

  • Page 79: Security Drivers

    Figure 6. Audio drivers Security drivers This section lists the security devices in the Device Manager. Security device drivers Verify if the security device drivers are installed in the computer. Software...

  • Page 80: System Setup Options

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 81: Navigation Keys

    If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. General screen options This section lists the primary hardware features of your computer.

  • Page 82: System Configuration Screen Options

    Option Description • Processor Information: Displays Processor Type, Core Count, Processor ID, Microcode Version, Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, Simultaneous Multi-Threading Capable, and 64-Bit Technology. • Device Information: Displays Primary Hard Drive, MiniCard SSD Device, LOM MAC Address, Audio controller, Wi-fi Device, Cellular Device, Bluetooth Device.

  • Page 83: Security Screen Options

    Option Description If USB port is enabled, device attached to this port is enabled and available for OS. If USB port is disabled, the OS cannot see any device attached to this port. The options are: • Enable USB Boot Support: This option is enabled by default. •...

  • Page 84: Secure Boot Screen Options

    Option Description Default Setting: Enable Strong Password is not selected. NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one uppercase character, one lowercase character and be at least 8 characters long. Password Allows you to determine the minimum and maximum length of Administrator and System passwords. Configuration Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they...

  • Page 85: Performance Screen Options

    Standby, the system setup removes power from all the USB ports to conserve battery power. • Enable USB Wake Support (default) • Wake on Dell USB-C Dock (default) Wireless Radio Allows you to enable or disable the feature that automatically switches from wired or wireless networks without Control depending on the physical connection.

  • Page 86: Post Behavior Screen Options

    Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...
  • Page 87 Option Description Keypad Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard. (Embedded) • Fn Key Only: This option is enabled by default. • By Numlock NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only mode. Numlock Enable Allows you to enable the Numlock option when the computer boots.

  • Page 88: Virtualization Support Screen Options

    Virtualization support screen options Option Description AMD-V Technology The option Enable AMD-V Technology is selected by default. AMD-Vi Technology The option Enable AMD-Vi Technology is selected by default. Wireless screen options Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are: •...

  • Page 89: Updating The Bios In Windows

    Insert the USB Flash drive into the system that requires the BIOS update. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu. Using arrow keys, select USB Storage Device and click Return.

  • Page 90: System And Setup Password

    Figure 7. DOS BIOS Update Screen System and setup password Table 12. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 91: Deleting Or Changing An Existing System Setup Password

    Type the system password that you entered earlier in the Confirm new password field and click OK. Press Esc and a message prompts you to save the changes. Press Y to save the changes. The computer reboots. Deleting or changing an existing system setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password.

  • Page 92: Troubleshooting

    Real Time Clock reset The Real Time Clock (RTC) reset function allows you to recover your Dell system from No POST/No Boot/No Power situations. To initiate the RTC reset on the system make sure system is in a power-off state and is connected to power source . Press and hold the power button for 25 seconds and then release the power button.
  • Page 93 • Admin Password • System Password • HDD Password • TPM on and Active • Key Databases • System Logs The following items may or may not reset based on your custom BIOS setting selections: • The Boot List • Enable Legacy OROMs •...

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