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TROUBLESHOOTING
WARNING
Do not open the set as there is a risk of electric shock! Under no circumstances should you try to
repair the set yourself, as this will invalidate the guarantee.
If a fault occurs, first check the points listed below before taking the set for repair.
If you are unable to remedy a problem by following these hints, consult your dealer or service centre.
Remote control does not function properly
– Batteries exhausted/ incorrectly inserted
• Insert (fresh) batteries correctly
– Distance/ angle between the set too large
• Reduce the distance/ angle
No sound /power
– Volume not adjusted
• Adjust the VOLUME
– Power cord not securely connected
• Connect the AC power cord properly
– Batteries dead/ incorrectly inserted
• Insert (fresh) batteries correctly
Severe radio hum or noise
– Electrical interference: set too close to TV, VCR or
computer
• Increase the distance
Poor radio reception
– Weak radio signal
• FM: Adjust the FM telescopic aerial
indication
– CD badly scratched or dirty
• Replace/ clean CD, see Maintenance
– Laser lens steamed up
• Wait until lens has cleared
– CD-R/CD-RW is blank/ not finalized
• Use a finalized CD-R(W)
– CD-ROM disc inserted/
CD contains non-audio files
• Use CD Audio discs/MP3-CD only/
press ∞ or § once or more to skip to a CD audio
track instead of the data files
Note:
Make sure the CD is not encoded with Copyright
protection technologies, as some do not con-
form to the Compact Disc standard.
The disc skips tracks
– Disc damaged or dirty
• Replace or clean disc
– SHUF or PROG is active
• Switch off SHUF/PROG
Note:
For a disc with CD Audio tracks and MP3 files,
the MP3 files may be unplayable, depending on
the encoding software.
Sound skips during MP3 playback
– MP3 file made at compression level exceeding
320kbps
• Use a lower compression level to record CD tracks
into MP3 format
– Disc damaged or dirty
• Replace or clean disc
Poor cassette sound quality
– Dust and dirt on the heads, etc.
• Clean deck parts, see Maintenance
– Use of incompatible cassette types
(METAL or CHROME)
• Only use NORMAL (IEC I) for recording
Recording does not work
– Cassette tab(s) may be broken
• Apply adhesive tape over the missing tab space
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