Blackberry 6230 User Manual page 139

Issue
Some handheld
applications do not
work.
For example, the
handheld does not
send or receive
messages, the phone
does not work or the
browser icon does not
appear on the home
screen.
BlackBerry Wireless Handheld
Possible cause
The wireless radio is off.
The handheld is not in an
area of wireless
coverage.
The battery is too low.
The SIM card is not
inserted correctly.
The handheld is not
registered with the
wireless network.
The wireless network is
experiencing difficulties.
Your service provider
does not support the
phone or browser.
Troubleshooting
Possible solution
Click the Turn Wireless
On icon.
Return to an area of
wireless coverage.
Charge the handheld.
Getting
Refer to the
Started and Quick
Reference Card.
Reinsert the SIM card.
Getting
Refer to the
Started and Quick
Reference Card
.
Verify the registration
status in the Active
Network field.
Refer to page 117.
Register with the network.
Refer to page 118.
Contact your service
provider.
Contact your service
provider.
Contact your service
provider.
139