Starting Hp Pc Hardware Diagnostics Uefi; Downloading Hp Pc Hardware Diagnostics Uefi To A Usb Flash Drive; Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version; Downloading Hp Pc Hardware Diagnostics Uefi By Product Name Or Number (Select Products Only) - HP ProBook x360 11 G5 Education Edition Maintenance And Service Manual

NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode, and you
must use the attached keyboard.
NOTE: If you need to stop a diagnostic test, press esc.

Starting HP PC Hardware Diagnostics UEFI

To start HP PC Hardware Diagnostics UEFI, follow these steps:
1. Turn on or restart the computer, and quickly press esc.
2. Press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB flash drive
NOTE:
Downloading the latest HP PC Hardware Diagnostics UEFI version on page
b. Hard drive
c. BIOS
3. When the diagnostic tool opens, select a language, select the type of diagnostic test you want to run, and
then follow the on-screen instructions.

Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive

Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in the following situations:
HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.
●
HP PC Hardware Diagnostics UEFI is not included in the HP Tool partition.
●
The hard drive is damaged.
●
NOTE: The HP PC Hardware Diagnostics UEFI download instructions are provided in English only, and you must
use a Windows computer to download and create the HP UEFI support environment because only .exe files are
provided.

Downloading the latest HP PC Hardware Diagnostics UEFI version

To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive:
1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
2. Select Download HP Diagnostics UEFI, and then select Run.

Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)

NOTE: For some products, you might have to download the software to a USB flash drive by using the product
name or number.
To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash
drive:
To download the HP PC Hardware Diagnostics UEFI tool to a USB flash drive, see
67.
Using HP PC Hardware Diagnostics UEFI 67