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Connecting the refrigerator to the
Home Connect app
Use this menu to connect your refrigerator to mobile
devices.
1
Install the Home Connect app on your mobile
device and log in or register.
2
Open the Home network menu on your refrigerator.
"Setting up Home Connect" on page 16
~
Press C button to move to the menu item Connect
3
to app.
%
4
Press
button to open the menu item.
5
Confirm the message to display the refrigerator in
the app.
6
Open the app and wait until the refrigerator is
displayed.
Use Add to confirm the connection between the
app and the refrigerator.
If the refrigerator is not automatically displayed,
click on Add appliance in the app and follow the
instructions. As soon as your refrigerator is
displayed, add it with +.
7
Follow the instructions in the app until the process
is complete.
Installing updates for the Home
Connect software
The refrigerator checks at regular intervals whether
updates are available for the Home Connect software.
If an update is available, a small à exclamation mark
appears on the á button.
Installing the update:
Press á button.
1
The special menu Home network note opens.
™
2
Press
button to open the menu item.
A note window with the necessary steps for
installing the new software appears.
3
To close the note window, press
4
Open the Home network menu on your refrigerator.
"Setting up Home Connect" on page 16
~
Press C button to move to the menu item Software
5
update.
%
6
Press
button to open the menu item.
%
Note: The
button is only visible if an update is
available.
Installing new software.
7
A note appears as soon as installation is complete.
™
8
Press
button to close the note.
Customer Service access
If you contact Customer Service, they can access your
appliance and view its status after you have given your
consent. You need to have your appliance connected to
your home network for this.
Further information about Customer Service access and
its availability in your country is available under
www.home-connect.com in the Help & Support area.
1
2
3
Delete network settings
If there is a problem when trying to establish a
connection or if you would like to register the appliance
in a different home network (WLAN), the Home
Connect settings can be reset.
1
2
3
4
To reconnect the appliance to the home network,
perform initial setup again.
~
™
button.
Contact Customer Service.
"Customer service" on page 23
~
Confirm the start of Customer Service access in
the app.
During Customer Service access the symbol
appears on the control panel.
As soon as Customer Service has obtained the
necessary data, they end access.
Note: You can interrupt remote diagnosis early by
switching off Customer Service access in the Home
Connect app.
Open the Home network menu on your refrigerator.
"Setting up Home Connect" on page 16
~
Press C button to move to the menu item Delete
network settings.
%
Press
button to open the menu item.
Confirm the message to delete the network
settings.
Page 16
Home Connect
en
Ù
17
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