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Attendant console operation
Feature keys
553-2201-117 Standard 10.00 January 2002
•
In a multiconsole system, activating Night Service will busy out all
attendant consoles in the system.
•
Hold allows the attendant to hold an active call at the console while
serving other calls.
•
Conference permits the attendant to set up a conference of up to five
conferees plus the attendant.
•
Release Destination allows the attendant to release the called party from
a call held at the console while holding the calling party.
•
Release Source allows the attendant to release the calling party from a
call held at the console while holding the called party.
•
Signal Source and Destination allows the operator to recall either party
to a call held on the console.
•
Exclude Destination excludes the called party from an established call
held at the console, allowing the attendant to speak privately with the
calling party.
•
Exclude Source excludes the calling party from an established call
held at the console, allowing the attendant to speak privately with the
called party.
Any of the keys on keystrip FK can be assigned any of the optional features
in the list that follows except the Barge-In and Busy Verify features. These
require five LCD indicator states (off, on, and flash at 30, 60, or 120 impulses
per minute). If Barge-In or Busy Verify is required, it must be assigned to
keys FK-0 and FK-1.
All other features may be assigned to any of the keys on strip FK. Refer to
Administration (553-3001-311) for additional information. The following are
some of the more common feature keys:
•
Attendant End to End Signaling enables the attendant to send dual tone
multifrequency (DTMF) signals to either the source or destination party.
•
Busy Verify allows the attendant to confirm that a station returning a
busy signal is actually being used.
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