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Volkswagen Golf 2015 Manual

Volkswagen Golf 2015 Manual

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Side view

Fig. 1 Vehicle side overview.

Key to

fig.

1:

(1)

Fuel filler flap

(2)

Roof antenna

(3)

Outside door handles

(4)

Outside mirror

– Additional turn signal light

(5)

Lift points for the jack

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Summary of Contents for Volkswagen Golf 2015

Page 1: Side View
Side view Fig. 1 Vehicle side overview. Key to fig. Fuel filler flap Roof antenna Outside door handles Outside mirror – Additional turn signal light Lift points for the jack...
Page 2: Front View
Front view Fig. 2 Vehicle front overview. Key to fig. Inside mirror with sensor on mirror base for: – Rain sensor (if equipped) – Low-light sensor (if equipped) – Light Assist (if equipped) Windshield wipers Engine hood release Headlights (on left and right) Fog lights/static cornering lights (on left and right) Threaded hole for the front towing eye (behind cover) Side marker/parking lights (on left and right)
Page 3: Rear View
Rear window – Rear window defroster High-mounted brake light Taillights (on left and right) Volkswagen emblem for opening the rear hatch License plate lights Threaded hole for the rear towing eye (behind cover) Roof antenna Rear windshield wiper Park Distance Control (PDC) sensors (if equipped)
Page 4 Driver door overview Fig. 4 Overview of controls in the driver door. Key to fig. Door handle Power locking button for locking and unlocking the vehicle – Knob for adjusting the outside mirrors – Adjusting outside mirrors – – – Outside mirror heating Buttons for operating the power windows –...
Page 5 Driver side overview Fig. 5 Driver side overview. Key to fig. Instrument cluster: – Instruments – Display – Warning and indicator lights Headlight switch – Off position – Automatic headlights (if equipped) – Parking lights (if equipped) – Low beams –...
Page 6 – Mute switching for radio or activation of voice control – Display Phone main menu or accept telephone calls – Audio, navigation – – Control buttons for the Volkswagen Information System (Premium version) # – – ∃ , – Cruise control buttons –...
Page 7: Upper Center Console
Upper center console Fig. 6 Overview of the upper center console. Key to fig. Button for the emergency flashers PASSENGER AIR BAG light (front airbag for front seat passenger) Infotainment system – User information display Radio, Navigation System – Radio ⇒ Booklet –...
Page 8: Lower Center Console
Lower center console Fig. 7 Overview of the lower center console. Key to fig. Lever for: – Manual transmission – Automatic transmission Parking brake lever Storage compartment with cup holders Storage compartment Radio, Navi- or Media Device Interface (MDI)/(MEDIA-IN) ⇒ Booklet –...
Page 9 Front passenger side overview Fig. 9 Overview of the front passenger side. Key to fig. Passenger front airbag location in the instrument panel (approximate) Opening handle for the glove compartment Air vent – –...
Page 10 Symbols on the roof console Symbol Meaning Interior and reading lights Power sunroof 3-button module for vehicles with Car-Net • •...
Page 11: Instrument Cluster
Displays Service reminder display More information: Warning and indicator lights Volkswagen Information System Infotainment system Shifting Warranty and Maintenance Service reminder information ⇒ Booklet WARNING Driving on today's roads demands the full attention of the driver at all times. Driver distrac- tion causes accidents, collisions and serious personal injury! Never use the buttons in the instrument cluster while driving.
Page 12 The red zone at the end of the scale indicates maximum permissible engine rpm (revolutions per minute) for all gears after the break-in period. Before reaching the red zone, select the next higher gear or selector lever position D, or ease your foot off the accelerator ⇒ Displays Reset, set, and display button Fuel gauge...
Page 13 The display can vary depending on the instru- ment cluster model. In addition, a list of all current warning and information messages can be opened manually. Select the Vehicle status or Vehicle main menu in the instrument cluster display ⇒ Volkswagen Infor- mation System. Type of...
Page 14 Malfunctions or low operating fluid levels may cause vehicle dam- age and vehicle breakdown ⇒ Check malfunction as soon as possible. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance if necessary. Information text –...
Page 15 Speed warning A display in the instrument cluster indicates when the set maximum speed has been exceeded ⇒ Volkswagen Information System. On appropriately equipped vehicles, the speed warning can be set and changed in the Infotainment and Tires function keys ⇒ Menu and system...
Page 16 If warning messages are displayed when the ignition is switched on, it may not be possible to adjust some settings as described, or the information display may appear differently. If this happens, take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Page 17 Resetting the service reminder display If the oil change or inspection service was not performed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility, the service reminder can be reset as follows: Switch off the ignition.
Page 18 The number of menus and information in the instrument cluster display depends on the electronics and equipment on the vehicle. An authorized Volkswagen dealer or an authorized Volkswagen Service Facility may be able to add or modify functions depending on your vehicle's equipment.
Page 19 The following list shows how the Volkswagen information system menus on the instrument cluster display are structured. The size and layout of the Volkswagen information system menu depends on the vehicle electronics and the vehicle equipment. Driving data ▪ Travel time ▪...
Page 20 Fig. 15 Right side of the multi-function steering wheel (if equipped): Controls for the menus and information displays in the instrument cluster. Please first read and note the introductory information and heed the WARNINGS If your vehicle does not have a multi-function steering wheel with menu controls, the instrument cluster menus are controlled with buttons on the end of the windshield wiper lever ⇒...
Page 21: Main Menu
Volkswagen dealer or an authorized Volkswagen Service Facility for assistance. Main menu Please first read and note the introductory information and heed the WARNINGS Menu Function Multifunction Display (MFD) information and settings. Driving data...
Page 22 Vehicles with a multi-function steering wheel: Use the arrow up and down buttons ( ) on the right side of the steering wheel ⇒ fig. Trip memories The display has 3 automatic memories: Since start Since refuel Extend. period The currently selected memory is shown in the display. The trip memories are in addition to the trip odometer, which is displayed in the bottom part of the instrument cluster and controlled using the .
Page 23 Display Function Driving time in hours (h) and minutes corresponding to trip memories 1, Travel time 2, and 3 (toggle). Displays any convenience equipment in the vehicle that is currently Conv. consumer affecting fuel consumption. Range -- mi Estimated distance in miles (km) that the vehicle can go with the fuel left in the tank the way you are currently driving.
Page 24 To deactivate, press the button on the windshield wiper lever or the button on the multi- function steering wheel. The set speed is deleted.
Page 25: Infotainment System
In this section you’ll find information about: Vehicle settings menu Vehicle settings menu Additional information and warnings: Instrument cluster Volkswagen information system Power locking system Power windows Lights and vision Windshield wipers and washer Mirrors Tires and wheels...
Page 26 Menu overview The following menu overview is an example of the Infotainment system menu structure. The size and layout of the Volkswagen information system menu depends on the vehicle electronics and the level of vehicle equipment. Menu...
Page 27 Menu Submenu Setting options Lights Light Assist Turn the following systems on or off: – Adaptive front lighting (AFS) (if equipped) – Automatic headlights during rain (head- lights turn on with rain sensor) – Convenience indicating (lane change feature) Adjust the following feature: –...
Page 28 Menu Submenu Setting options Time and date – Select and set the following data: – – Clock time source (manual, GPS) – Time – Daylight savings time – Time zone – Time format (12 hour, 24 hour) – Date – Date format Units –...
Page 29 3-button module Volkswagen Car-Net services are provided by Verizon Telematics, Inc. (VzT) and are available only on select models. Automatic Crash Notification (ACN) may be engaged for up to 6 months without activat- ing a trial or paid subscription; Manual Emergency Call service and all other Volkswagen Car-Net services require a trial or paid subscription.
Page 30 The LED light will go off if the trial period is over and the customer has not sub- scribed to the Volkswagen Car-Net services. The LED light will be red only during a VW Car-Net hardware malfunction or fault ⇒ 3-button module.
Page 31 Volkswagen Car-Net services use a system based on a wireless communication network. If all technical and other conditions are met and Volkswagen Car-Net still does not work properly, please try using the service again later. Applicable only in the United States...
Page 32 Center is notified of your location and contacts your vehicle to determine the Automatic Crash risk of injury and to dispatch help. Help is dispatched even if the Volkswagen Notification (ACN) Car-Net Response Center does not connect to the vehicle's occupants. Auto- matic Crash Notification may be engaged for up to 6 months without activating a trial or paid subscription.
Page 33 Volkswagen Car-Net Response Center (text and data rates apply). If Unlock none of the vehicle doors are opened within about 30 seconds, the car will lock again. You can send a honk and flash signal to the car using the Volkswagen Car-Net ® ® Remote Honk and...
Page 34 Volkswagen Car-Net services. Please regularly visit the website to learn about changes to services and new features. Volkswagen Car-Net features can be modified, discontinued, deactivated, reactivated or expanded without any further notice. Applicable only in the United States Application software (“apps”)
Page 35 The LED light will go off if the trial period is over and the customer has not sub- scribed to the Volkswagen Car-Net Services. The LED light will be red only during a VW Car-Net hardware malfunction or fault.
Page 36 Application software and Volkswagen Car-Net services that are unsuitable or improperly used can cause accidents, serious personal injury and vehicle damage. Volkswagen Car-Net services can be used only where adequate cellular and GPS signals are available Volkswagen recommends using only services and application software that are provided by Volkswagen or Verizon Telematics, Inc.
Page 37 Driving checklists and warnings Introduction In this section you’ll find information about: Getting ready and driving safely Driving in other countries Driving through water on roads More information: Sitting properly and safely Transporting Starting and stopping the engine Saving fuel and helping the environment Consumer information WARNING...
Page 38 For gasoline engines: Is unleaded fuel with the right octane rating readily available? Are engine oil (⇒ Engine oil) and other operating fluids that meet Volkswagen quality and perfor- mance requirements available where you will be driving? For more information, please see Warranty and Maintenance ⇒...
Page 39 Are special or heavy-duty tires necessary for the kind of driving expected? NOTICE Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts. Driving through water on roads...
Page 40: Technical Data
Technical data Introduction In this section you’ll find information about: Important vehicle labels Engine data Dimensions Your vehicle's engine type is shown on the vehicle identification label. The specifications in this Manual refer to the base model. The stated values may vary, depending upon different equipment or models, as well as with respect to special vehicles and vehicles exported to different countries.
Page 41 Fig. 18 Vehicle identification number (VIN). Please first read and note the introductory information and heed the WARNINGS Factory-installed safety certificates, stickers, and signs containing important information regarding vehicle operation can be found in the engine compartment and on certain vehicle components, such as inside the fuel filler flap, on the passenger sun visor, in the driver door jamb, or on the luggage compartment floor.
Page 42: Engine Data
Radiator fan and high voltage warning sticker A warning sticker about the radiator fan and the high voltage of the electrical system is located in the engine compartment next to the engine hood release. The vehicle ignition system complies with the Canadian standard ICES-002.
Page 43 Track , rear about 59.8 inches (1518 – 1520 mm) Ground clearance (unloaded) about 5.6 inches (142 mm) NOTICE Please be careful when parking your vehicle in areas with parking barriers or curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barrier or curb that is too high while you are getting into or out of a parking spot.
Page 44 Indicator light in the remote control vehicle key Replacing the remote control vehicle key battery Synchronizing the remote control vehicle key More information: Volkswagen Information System Power locking system Starting and stopping the engine Consumer information Emergency closing and opening DANGER 20 mm button cells and other lithium batteries will cause serious personal injury and even death within a short time if swallowed.
Page 45 ⇒ Replacing the remote control vehicle key battery. If this is not the problem, the key should be resynchronized by an authorized Volkswagen dealer, an author- ized Volkswagen Service Facility, or another qualified workshop. See also ⇒ Synchronizing the re- mote control vehicle key.
Page 46 Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987. NOTICE The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling. Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question.
Page 47 Fig. 22 Remote control vehicle key: Remove old battery. Please first read and note the introductory information and heed the WARNINGS Volkswagen recommends having the battery in the remote control vehicle key changed by an author- ized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 48 Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.
Page 49 Leaving the vehicle unlocked for longer periods of non-use (for example, in your garage) can cause the vehicle battery to drain so that the engine can no longer be started. More information: Exterior views Volkswagen Information System Vehicle key set Doors Rear hatch...
Page 50 Red LED light flashes for about 2 seconds in Locking system malfunction. See an authorized short intervals, then lights up continuously for Volkswagen dealer or an authorized Volkswagen about 30 seconds. Service Facility. NOTICE Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Page 51 Open and close function keys ⇒ Menu and system settings (SET- button followed by the UP), or by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. The doors and the rear hatch can be locked manually if the remote control vehicle key or the power locking system is not working ⇒...
Page 52 ⇒ Volkswagen Information System. The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
Page 53 Unlocking or locking the vehicle from the inside Fig. 24 In the driver and passenger doors: Power locking button. Please first read and note the introductory information and heed the WARNINGS Press button ⇒ fig. Unlock the vehicle. Lock the vehicle. The power locking button works whether the ignition is switched on or off but only when all doors are closed.
Page 54 All you have to do is touch a sensor surface on one of the front outside door handles ⇒ fig. 26 or push the Volkswagen emblem on the rear hatch ⇒ Opening the rear hatch when a valid remote control vehicle key is within range ⇒ General information When a valid vehicle key comes within range ⇒...
Page 55 The power locking system works like the standard unlocking and locking system. Only the way that the systems are operated is different. All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it has been locked.
Page 56 Your vehicle may be equipped with an anti-theft alarm system or pre-equipped for anti-theft alarm system installation. If the vehicle is pre-equipped for installation of the anti-theft alarm system, the alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 57 In vehicles with a covered lock cylinder: A door unlocked mechanically with the vehicle key bit is opened. Forcibly opening a door. Forcibly opening the engine hood. Forcibly opening the rear hatch. Switching on the ignition with an invalid key. Disconnecting the vehicle battery.
Page 58 Doors Introduction In this section you’ll find information about: Warning light Child safety lock More information: Instrument cluster Exterior views Vehicle key set Power locking system Power windows Emergency closing and opening WARNING A door that is not closed properly may open suddenly when the vehicle is moving and cause severe injuries.
Page 59: Child Safety Lock
If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an open door ⇒ fig. Depending on your vehicle's equipment and options, the icon may still be displayed even after the ignition is switched off as long as the key has not been taken out of the ignition. The icon in the in- strument cluster display goes out about 15 seconds after the vehicle has been locked.
Page 60 Child safety lock engaged. WARNING When the child safety lock is engaged, that rear door cannot be opened from the inside. Never leave children, disabled persons, or anyone who cannot help themselves, in the vehicle when locking the doors. This could result in people being locked in the vehicle. This could result in people being trapped in the vehicle in an emergency.
Page 61: Rear Hatch
Rear hatch Introduction In this section you’ll find information about: Warning light Opening the rear hatch Closing the rear hatch More information: Exterior views Instrument cluster Power locking system Transporting Emergency closing and opening WARNING Accidents and severe personal injuries can result if you unlock, open, or close the rear hatch when someone is in the way.
Page 62 NOTICE Before opening or closing the rear hatch, make sure there is enough room to do so, for exam- ple, when the vehicle has a trailer or is in a garage. NOTICE Never use the gas strut to hold or clamp a load in place. This can damage the rear hatch and make it impossible to close.
Page 63: Opening The Rear Hatch
Volkswagen emblem. Opening with the Volkswagen emblem Unlock the vehicle or rear hatch, or open a door. Using your thumb, press the top of the Volkswagen emblem ⇒ fig. 30 and move the top of the emblem down.
Page 64 At temperatures below +32 °F (0 °C), the rear hatch may be difficult to open after you unlock it. Closing the rear hatch Fig. 31 Opened rear hatch: Recessed grips for closing. Please first read and note the introductory information and heed the WARNINGS Closing the rear hatch Grasp one of the recessed grips in the rear hatch trim ⇒...
Page 65: Power Windows
Power windows – features Power window pinch protection More information: Volkswagen Information System Infotainment system Power locking system WARNING Improper use of power windows can result in serious personal injury. Never let anyone get in the way of a power window when closing it.
Page 66 Opening or closing power windows Fig. 32 In the driver door: Switches for the front and rear power windows (4-door version shown). Please first read and note the introductory information and heed the WARNINGS Switches in the driver door Key to ⇒ fig.
Page 67 Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed. If the power windows malfunction, the one-touch feature, as well as pinch protection may not work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right away.
Page 68 If closing takes longer than about 10 seconds, pinch protection is turned on again. The window stops again if there is resistance. If the window still will not close, please see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 70: Power Sunroof
Remove leaves and other objects from the sunroof guiderails regularly either by hand or using a vacuum cleaner. If the power sunroof malfunctions, pinch protection may not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 71 Opening or closing the power sunroof Fig. 33 In the headliner: Power sunroof switch. Please first read and note the introductory information and heed the WARNINGS The power sunroof roof works when the ignition is switched on. It can still be operated for a few minutes after the ignition has been switched off as long as the driver door or front passenger door are not opened.
Page 72 If your power sunroof will not close properly, do not try to close it yourself, doing so can cause serious and expensive damage that will not be covered by any Volkswagen Limited Warranty. Special knowledge and tools are required to close the power sunroof if it will not close on its own. To help prevent damage to the sunroof, have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility help you close and repair the power sunroof.
Page 73 The power sunroof will now close without pinch protection! If the power sunroof still will not close, please see an authorized Volkswagen dealer or an author- ized Volkswagen Service Facility.
Page 74 Adjusting the seating position Introduction In this section you’ll find information about: Examples of improper seating positions Proper seating position Manual controls on the driver and front passenger seats Electrical controls on the driver and front passenger seats ...
Page 75 If these requirements cannot be met for physical reasons, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive equipment is available. Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv- er's airbag inflates.
Page 76 WARNING Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage. Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats.
Page 77 WARNING Contact with parts of the vehicle interior can cause serious personal injury in a crash. Always make sure that all vehicle occupants stay in a proper seating position and are properly restrained whenever the vehicle is moving. Improper seating positions increase the risk of serious and fatal injury, especially when an airbag deploys and strikes a passenger in an improper seating position.
Page 78 Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications to your vehicle. For your own safety and to reduce injuries in the event of sudden braking maneuvers or accidents,...
Page 79 Manual controls on the driver and front passenger seats Fig. 36 Driver seat: Manual seat adjustment controls. Please first read and note the introductory information and heed the WARNINGS The controls on the front passenger seat mirror those on the driver seat. The illustration and information in this section describes all possible seat controls.
Page 80 Electrical controls on the driver and front passenger seats Fig. 37 Driver seat: Electrical controls to move the seat backward or forward, and adjust seat cushion height and backrest angle (if equipped). Fig. 38 Lumbar support control (if equipped). Please first read and note the introductory information and heed the WARNINGS If your vehicle is equipped with electrical controls for the front seats, the controls on the front passen- ger seat either mirror those on the driver seat or there may be different combinations of electrical and manual controls.
Page 81 WARNING Improper use of electrical seat controls can cause serious personal injuries. The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key in the vehicle.
Page 82 Fig. 40 Adjusting the rear head restraints. Please first read and note the introductory information and heed the WARNINGS All seats are equipped with head restraints. The rear center head restraint is designed only for the center seat on the rear bench. Therefore, only install the center head restraint in the center position. There are notches in the head restraint guide rods so that the head restraint can lock into place.
Page 83 Removing and reinstalling the front head restraints Fig. 41 Removing the front head restraints. Please first read and note the introductory information and heed the WARNINGS All seats are equipped with head restraints. For instructions on removing and reinstalling the rear head restraints, see ⇒...
Page 84 WARNING Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision. Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in a crash. Always reinstall head restraints as soon as possible so that vehicle occupants are proper- ly protected.
Page 85 All seats are equipped with head restraints. The rear center head restraint is designed only for the center seat on the rear bench. Therefore, only install the center head restraint in the center position. For instructions on removing and reinstalling the front head restraints, see ⇒ Removing and rein- stalling the front head restraints Removing the rear head restraint (Version A) Unlock the backrest of the rear seat bench and fold it forward ⇒...
Page 86 Adjusting the steering wheel position Fig. 44 Manual adjustment for the steering wheel position. Please first read and note the introductory information and heed the WARNINGS Adjust the steering wheel only when the vehicle is not moving. Push down on the lever ⇒ fig.
Page 87: Center Armrest
Center armrest Fig. 45 Front center armrest. Fig. 46 Folding down the rear center armrest (arrow). Please first read and note the introductory information and heed the WARNINGS Front center armrest There is a small storage compartment under the front center armrest ⇒ Storage areas. To raise the center armrest, push the release button, pull the armrest up, and latch upward in the direction of the arrow ⇒...
Page 88 WARNING The center armrest can restrict the driver's arm movement and cause crashes and serious personal injury. Always keep storage compartments in the center armrest closed while driving. Never let a passenger, especially a child, ride on the center armrest. Improper seating position can increase the risk of serious personal injury in a crash.
Page 89: Seat Functions
Seat functions Introduction In this section you’ll find information about: Seat heating More information: Adjusting the seating position Safety belts Airbag system Child safety and child restraints Climate control WARNING Improper use of seat adjustment controls can cause severe personal injuries. Always sit properly at all times before starting to drive and while the vehicle is moving.
Page 90 If the outside temperature or the temperature inside the passenger compartment is +77 °F (+25 °C) or more. Function Action for seat heating ⇒ fig. 47 Switch on: Press the button. Seat heating is switched on to maximum. Adjust the heating Press the button repeatedly until the desired heating level is set.
Page 91 If you smell an odor, immediately shut off seat heating and have it checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Never install leather upholstery on a vehicle with seat heating that originally had cloth upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth up- holstery is replaced with leather upholstery.
Page 92: Safety Belts
Check the condition of all safety belts regularly. If a safety belt shows damage to webbing, bindings, retractors or buckles, have the safety belt re- placed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility ⇒ More information:...
Page 93 WARNING Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of severe personal injury or death. Safety belts offer optimum protection only when they are used properly. Properly worn safety belts are the single most effective means of reducing the risk of serious injury and death in a collision or other accident.
Page 94 Volkswagen for your vehicle, model, and model year. Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 95 A warning chime also sounds. The safety belt warning light comes on for 6 seconds when the ignition is switched on. A warning chime also sounds for up to 6 seconds if the driver's safety belt is not buckled. The chime stops soon- er if the driver buckles his or her safety belt.
Page 96 The physical principles of a frontal collision are simple. Both the moving vehicle and the passenger possess energy ⇒ fig. 49, which varies with vehicle speed and body weight. Engineers call this energy “kinetic energy.” The higher the speed of the vehicle and the greater the vehicle's weight, the more energy has to be “absorbed”...
Page 97 Please first read and note the introductory information and heed the WARNINGS Many people believe that it is possible to resist the forces of an impact by holding tight or bracing themselves. That is simply not true! Even at low collision speeds, the forces acting on the body are too much for the body to be held in the seat with the arms and hands.
Page 98 United States and Canada. Although your Volkswagen is equipped with airbags, you still have to wear the safety belts provided. Front airbags, for example, are activated only in some frontal collisions. The front airbags are not activated in all frontal collisions, in side and rear collisions, in rollovers, or in cases when the condi- tions for deployment stored in the electronic control unit are not met.
Page 99 WARNING Improper use and care of safety belts increases the risk of severe personal injury or death. Regularly check safety belts and related parts for damage. Damaged safety belts must be replaced; they cannot be repaired. Always keep safety belts clean. Never catch, damage or chafe safety belt webbing on sharp edges.
Page 100 Make sure the seat backrest of the rear seat bench is in an upright position and securely latched in place before using the safety belt ⇒ Hold the safety belt by the tongue and pull it slowly and evenly across the chest and pelvis. Do not twist the safety belt webbing ⇒...
Page 101 Fig. 57 Proper safety belt positioning for expectant mothers. Please first read and note the introductory information and heed the WARNINGS Wearing safety belts improperly can cause serious injury or death. Safety belts can only work when they are correctly positioned on the body. A properly worn safety belt also helps to position the occu- pant so that an airbag can provide maximum protection when deployed.
Page 102 Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications to your vehi-...
Page 103: Safety Belt Extender
Safety belt height adjusters Fig. 58 Next to the front seats: Safety belt height adjuster. Please first read and note the introductory information and heed the WARNINGS Safety belt height adjusters for the front seats can be used to adjust the height of the shoulder portion of the safety belt so that it is positioned correctly: Pinch the safety belt attachment together as indicated by the arrows and hold ⇒...
Page 104 The extender adds about 8 inches (20 cm) to the safety belt. Always remove the safety belt extender when it is not needed and stow it safely. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility if you believe you may need an extender.
Page 105 Never use the safety belt extender to secure a child restraint. Never use a safety belt extender on your Volkswagen that you got from another automo- bile manufacturer or from an automotive parts store.
Page 106 Heed all safety regulations if the vehicle or individual components of the system have to be scrapped. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility are familiar with these regulations ⇒ Service and disposal of belt pretensioners.
Page 107 Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.
Page 108 Always obey local vehicle lighting laws. The driver is always responsible for the correct headlight settings. More information: Exterior views Volkswagen Information System Replacing light bulbs WARNING Crashes and other accidents can happen when you cannot see the road ahead and when you cannot be seen by other motorists.
Page 109 Replace the burned out bulb. If all light One or more driving lights not working bulbs are OK, see an authorized excluding the Adaptive Front Lighting Volkswagen dealer or authorized System (AFS). Volkswagen Service Facility. Left or right turn signal.
Page 110 Before they burn out, HID lamps can flicker. A message will then appear in the MFD. This is your reminder to see an authorized Volkswagen dealer or an authorized Volkswagen Service facility to check the headlights.
Page 111 WARNING Improper use of high beams can distract and blind others, causing accidents and serious injuries. The turn signal light works only when the ignition is switched on. The emergency flasher works even when the ignition is switched off ⇒ In an emergency. The indicator light flashes twice as fast if a turn signal bulb is burned out.
Page 112 Adjust the light switch to the desired position ⇒ or ⇒ fig. 76 fig. Symbol When the ignition is switched off When the ignition is switched on Orientation lighting may be switched on. Automatic headlights active; DRL on. Low beams switched off. The DRL may Low beams switched on.
Page 113 Applicable only in the United States Lights and vision features Please first read and note the introductory information and heed the WARNINGS Parking lights If the ignition is switched off and the vehicle is locked from the outside with the headlight switch in the position, the parking lights in both headlights come on together with both taillights.
Page 114 Automatic activation: Automatic deactivation: If the low-light sensor registers darkness, for If sufficient brightness is registered. example when driving through a tunnel. If the rain sensor recognizes rain and switches If the windshield wipers have not moved for the windshield wipers on. several minutes.
Page 115 Coming Home Action Switch on: – Switch off the ignition The Coming Home feature is switched on when the headlight switch is in the position and the low-light sensor registers darkness The delay period starts once the last vehicle door or the rear hatch is closed. Switch off: –...
Page 116 Volkswagen dealer or an authorized Volkswagen Service Facility ⇒ For vehicles equipped with HID (Xenon) headlights: The headlights are equipped with an automatic leveling feature that automatically adjusts the headlight range to the vehicle loading condition once the low beams are switched on ⇒...
Page 117 Button Function Reading light on or off. Glove and luggage compartment lights The glove and luggage compartments may have lights that come on automatically when they are opened and go off when they are closed. Ambient (background) lighting When the ignition and headlights are switched on, the ambient lighting in the roof console lights up. There may also be footwell lighting.
Page 118: Sun Protection
Sun protection Introduction In this section you’ll find information about: Sun visors Windshield made of heat-insulating glass WARNING Sun visors can reduce visibility. Always stow sun visors when not needed to block sun glare. Sun visors Fig. 79 In the headliner: Sun visor. Please first read and note the introductory information and heed the WARNINGS Sun visor adjustment Flip the sun visor down toward the windshield.
Page 119 Windshield made of heat-insulating glass Fig. 80 Heat-reflective windshield with communications window (blue shaded area). Please first read and note the introductory information and heed the WARNINGS Windshields made of insulating glass have a transparent metallic infrared-reflecting coating. There is an uncoated area (communications window) just above the inside rearview mirror ⇒...
Page 120: Windshield Wipers And Washer
Windshield wipers and washer Introduction In this section you’ll find information about: Indicator light Windshield wiper lever Windshield wiper functions Windshield wiper service position Rain sensor Checking and refilling windshield washer fluid More information: Exterior views Shifting Climate control...
Page 121: Windshield Wiper Lever
Lights Possible cause Proper response Not enough windshield washer fluid for Refill windshield washer reservoir at the next the front and rear windshield washers. opportunity When the ignition is switched on, several warning and indicator lights come on briefly for a function check.
Page 122 Remove snow and ice from the wipers before you begin driving. If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen recommends using a deicing spray.
Page 123 (SETUP). If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen recommends using a deicing spray. Windshield wiper functions Please first read and note the introductory information and heed the WARNINGS...
Page 124 Windshield wiper service position Fig. 83 Windshield wiper in service position. Please first read and note the introductory information and heed the WARNINGS In the service position, the wiper arms can be lifted away from the windshield ⇒ fig. 83. The wipers are moved to the service position as follows: On some vehicles, the engine hood must be closed ⇒...
Page 125: Rain Sensor
Rain sensor Fig. 84 Windshield wiper lever: Adjusting the rain sensor 1 (if equipped). Fig. 85 Inside the front windshield above the inside mirror: Sensitive rain sensor surface. Please first read and note the introductory information and heed the WARNINGS When switched on, the rain sensor automatically shortens or lengthens the time between wiping intervals depending on how hard it is raining ⇒...
Page 126 Salt streaks: Salt streaks on the windshield from winter driving can cause wiping more often or continuously on glass that is almost dry. Dirt: Caked-on dust, wax, any other buildup on the windshield (lotus effect), or car-wash detergent residue can lower the rain sensor's sensitivity and cause it to react too slowly or not at all. Crack or chip in the windshield: If a stone hits and chips the windshield while the rain sensor is on, this will trigger a wiper cycle.
Page 127 Refill with an appropriate windshield washer fluid that is recommended by Volkswagen ⇒ Follow the directions on the container. In cold weather, always use a special windshield washer antifreeze solution that will help keep the water from freezing ⇒ Recommended cleaners For the warmer months, Windscreen Clear SummerG 052 184 A1 or equivalent.
Page 128 Remember that the inside and outside rearview mirrors will not show everything behind you. There can be blind spots. Blind spots can be significantly larger if the mirrors are not properly adjusted. More information: Exterior views Volkswagen Information System Adjusting the seating position Shifting Braking and parking...
Page 129: Inside Mirror
NOTICE Broken glass in the self-dimming rearview mirrors can cause electrolyte fluid leakage. Liquid electrolyte leaked from a broken mirror glass will damage any plastic surfaces it comes in contact with. Clean up spilled electrolyte fluid immediately with clear water and a sponge. Inside mirror Fig.
Page 130: Outside Mirrors
Sensor for registering light from the front The self-dimming feature can be switched on and off with the switch on the inside mirror A or B. When self-dimming is activated, the indicator light is on. There are two sensors in the interior mirror housing: One sensor on the side facing the interior to measure light from the rear of the vehicle A or B (3).
Page 131 Turn the rotary knob to the desired position: Adjust the left outside mirror by pressing the knob to left/right and up/down. Adjust the right outside mirror by pressing the knob to left/right and up/down. Neutral position. Outside mirror folded out, no heating or adjustment possible.
Page 132: Driving Tips
Driving tips Introduction In this section you’ll find information about: Stowing luggage Driving with an open rear hatch Driving a loaded vehicle Weights and axle weights Always stow heavy objects in the luggage compartment and make sure that the rear seat backrests are securely latched.
Page 133 WARNING Heavy loads will influence the way your vehicle handles and increase stopping distances. Heavy loads that are not properly stowed or secured can cause loss of control and serious injury. Secure the load properly to keep it from shifting. Always remember when transporting heavy objects that a change in the center of gravity also changes the way your vehicle handles: –...
Page 134 Driving with an open rear hatch Please first read and note the introductory information and heed the WARNINGS Driving with an open rear hatch can lead to serious personal injury. If you have to drive with an open rear hatch, make sure that all objects and the hatch itself are properly secured and take appropriate measures to keep toxic exhaust fumes from entering the vehicle.
Page 135 Driving a loaded vehicle Please first read and note the introductory information and heed the WARNINGS For good handling when driving a loaded vehicle, please observe the following: Securely stow all luggage ⇒ Stowing luggage. Drive especially carefully and accelerate gently. Avoid sudden braking and driving maneuvers.
Page 136 The cargo payload may not be increased by using a roof rack without commensurately reducing the weight from vehicle occupants ⇒ . Determining the Gross Vehicle Weight Rating ⇒ Tires and wheels. Vehicle payload consists of the combined weight of the following: Passengers.
Page 137: Luggage Compartment
Luggage compartment Introduction In this section you’ll find information about: Folding the rear seat backrest forward and back into place Luggage compartment cover Luggage compartment pass-through Tie-downs Shopping bag hooks Variable luggage compartment floor Always stow heavy objects in the luggage compartment and make sure that the rear seat backrests are securely latched in their upright position.
Page 138 WARNING Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal injury during hard braking or sharp steering or in an accident. Loose items can also be struck and thrown through the passenger compartment by the front airbags if they inflate. To help reduce the risk of serious personal injury: Always stow all objects securely in the vehicle.
Page 139 Folding the rear seat backrest forward and back into place Fig. 90 A: Rear seat bench: release button 1, red mark 2. B: Seat backrest folded forward. Please first read and note the introductory information and heed the WARNINGS The rear seat backrest is divided into 2 sections. Each section of the rear seat backrest can be folded down individually to increase luggage space.
Page 140: Luggage Compartment Cover
WARNING Improper folding and improper latching of the rear seat backrest can cause serious personal injury. Always make sure there are no people or animals in the area around the rear seat backrest when folding it forward. Never fold the rear seat backrest forward or back while the vehicle is moving. When folding the rear seat backrest back up, make sure that the safety belt does not get caught or damaged.
Page 141 Removing the luggage compartment cover Unhook the supporting cords from each side of the rear hatch ⇒ fig. 91 (top arrows). Pull the luggage compartment cover upward (bottom arrows) until it releases from the side brackets. If necessary, stow the luggage compartment cover under the variable luggage compartment floor ⇒...
Page 142 Fig. 93 In the luggage compartment: Opening the pass-through. Please first read and note the introductory information and heed the WARNINGS There is a pass-through for transporting things like skis in the rear seat backrest behind the center armrest. To help prevent soiling the vehicle interior, cover dirty items before sliding them into the pass-through. If the center armrest is folded down, no one can sit on the middle seat of the rear bench.
Page 143 Tie-downs Fig. 94 In the luggage compartment: Tie-downs. Please first read and note the introductory information and heed the WARNINGS There are tie-downs in the front and rear of the luggage compartment, which you can use to secure luggage or other items ⇒ fig.
Page 144 The maximum load for the tie-downs is about 380 lbs. (172 kg). For suitable straps and luggage stowage systems, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Shopping bag hooks Fig.
Page 145 NOTICE The maximum load for each shopping bag hook is 5 lbs. (2.5 kg). Variable luggage compartment floor Fig. 96 In the luggage compartment: Opening the variable luggage compartment floor. Fig. 97 In the luggage compartment: Variable luggage compartment floor folded up. Please first read and note the introductory information and heed the WARNINGS The variable luggage compartment floor is height-adjustable ⇒...
Page 146 Insert the luggage compartment floor into the guides at the required height and push it forward as far as it will go. WARNING During hard braking or an accident, loose objects can fly through the passenger compartment and cause serious or even fatal injuries. Even if the luggage compartment floor panel is properly raised, it is still necessary to secure all objects.
Page 147: Roof Rack
The roof of your vehicle has been designed to optimize aerodynamics and does not have traditional rain gutters that are used to attach many kinds of roof racks. Since the rain gutters are molded into the roof to provide efficient aerodynamics, only Volkswagen- approved base carrier mounts and roof racks can be used.
Page 148 The base carrier is the basis of a complete roof rack system. For safety reasons, additional attachments are necessary for transporting luggage, bicycles, surfboards, skis, and small boats. Suitable accessories can be purchased from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 149 Once you have installed the base carrier correctly, you can secure the roof rack on the base carrier according to the manufacturer's instructions. Mounting the roof rack base carrier and roof rack on 4-door vehicles Always attach the base carrier and roof rack correctly. Always carefully follow the installation instructions from the base carrier or roof rack manufacturer.
Page 150 Distributing the load Distribute the load evenly and secure it properly ⇒ Checking the mountings After the base carrier and roof rack have been installed, check all bolts and fasteners after driving a short time and at regular intervals thereafter. WARNING If the maximum permissible roof load is exceeded, accidents and substantial vehicle damage may occur.
Page 151: Trailer Towing
Obey country-specific requirements about trailer towing and trailer hitches. Volkswagen does not recommend installing a trailer hitch on your vehicle. Your Volkswagen was mainly designed for carrying passengers. If you plan to tow a trailer, please remember your vehicle will be performing a job for which it was not primarily intended.
Page 152 WARNING Improper use of the trailer hitch can cause accidents and injuries. An improperly installed, incorrect, or damaged trailer hitch can cause the trailer to separate from the towing vehicle and cause serious personal injuries. Only use an undamaged, properly mounted trailer hitch. Never repair or modify the trailer hitch.
Page 153: Technical Requirements
Technical requirements Please first read and note the introductory information and heed the WARNINGS Use only a weight-carrying trailer hitch designed and approved for the gross weight of the trailer you want to tow. The trailer hitch must be suitable for your vehicle and trailer and must be securely bolted to the appropriate place on the vehicle chassis.
Page 154 Use only a suitable connector to provide power to the trailer. If you tow a trailer frequently, Volkswagen recommends having the vehicle serviced between the regular maintenance and inspection intervals because of the extra load it has to pull.
Page 155: Loading The Trailer
United States, the vehicle-specific figures are listed in the official vehicle documents. Specifications in official vehicle documents always take precedence. To help ensure optimum handling and driving safety, Volkswagen recommends always using the maximum permissible tongue weight. If the tongue weight is too low, the vehicle and trailer will not handle as well.
Page 156: Driving With A Trailer
Towing a trailer can raise the front end of the vehicle enough for the low beams to blind other road users. If your vehicle does not have headlight range adjustment, have the headlights adjusted by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Vehicles with Xenon headlights self-adjust to vehicle load and do not need manual adjustment.
Page 157 the clutch until you can feel the car moving forward. If applicable, follow the instructions for the Hill Hold feature ⇒ Starting assistance systems. Do not release the parking brake lever until the engine starts to move the vehicle forward. If your vehicle has an automatic transmission, you can also depress and hold the brake pedal for added braking and then let up on the brake pedal when you feel that the vehicle “wants”...
Page 158 These dimensions are important because they help determine the way that the forces that arise during towing are applied to the receiver and its attachments to the vehicle. If you buy a ball mount and ball, make sure that they meet the following specifications. Ball mount dimensions The drop height from the center of the ball to the center of the hole for the securing pin on the...
Page 159 Fig. 101 Dimensions and attachment points for retrofitting a trailer hitch. Please first read and note the introductory information and heed the WARNINGS Volkswagen recommends having the trailer hitch retrofit performed by a qualified workshop because cooling system modifications or the installation of heat shields may be necessary. Volkswagen recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility before having a trailer hitch installed on your vehicle.
Page 160 13.8 – 16.5 inches (350 – 420 mm) 41.1 inches (1043 mm) 41.3 inches (1048 mm) WARNING Improper or incorrect connections to the vehicle electrical system can cause malfunctions that affect the entire vehicle electrical system and cause accidents and serious personal injury.
Page 161 NOTICE Exceeding the gross weight ratings can cause extensive vehicle damage that is not covered by any Volkswagen Limited Warranty.
Page 162: Tires And Wheels
UTQG classification Volkswagen recommends that all work on tires and wheels be done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. They are familiar with the technical requirements and recommended procedures, have the necessary special tools and spare parts, and can properly dispose of old tires.
Page 163 For technical reasons it is usually not possible to use wheel rims from other vehicles. Even wheel rims from the same model may not fit properly. Check with an authorized Volkswagen dealer or authorized Volkswagen Service Facility if necessary.
Page 164 The tires and wheels are essential parts of the vehicle's design. The tires and wheels approved by Volkswagen are specially matched to the characteristics of the vehicle for good road holding and safe handling when in good condition and properly inflated.
Page 165 Old tires can fail suddenly and without warning. Volkswagen recommends replacing tires that are 6 years and older. This also applies to tires that look new (including the tire on the compact spare wheel) or that seem to still be usable with tread depth that has not yet reached the legal minimum depth ⇒...
Page 166 In most cases, you cannot use wheel bolts from a different vehicle. Even wheel rims from the same model may not fit properly. Tires and wheel rims approved by Volkswagen have been matched precisely to your vehicle model and contribute considerably to good handling and safe vehicle performance.
Page 167 Volkswagen for your vehicle and model. Never use tires that are larger or wider than the dimensions of the tires approved by Volkswagen for your vehicle and model. Larger tires could scrape and rub on the vehicle body or other parts of the vehicle.
Page 168: Tire Inflation Pressure
Tire inflation pressure Fig. 103 On the driver door jamb: Location of the tire inflation pressure label. Please first read and note the introductory information and heed the WARNINGS The correct tire inflation pressure for the factory-installed tires is listed on a label. The factory-installed tires may be summer, winter, or all-season tires.
Page 169 Inflate a spare wheel to the pressure specified for the vehicle's road wheels on the tire pressure label; inflate a compact spare wheel to the pressure specified for the compact spare on the tire pressure label or on a separate label for the compact spare, if there is one. WARNING Incorrect tire pressure can cause a sudden tire failure or blowout, loss of control, collision, serious personal injury, and even death.
Page 170 Engine Tire size Comfort tire pressure Standard tire pressure (full load) (full load) (125 kW) 205/55 R16 91H 225/45 R17 91H 225/40 R18 92H xl The Tire Pressure Monitoring System is configured at the factory with the correct tire inflation pressure applicable for the vehicle model, engine and factory-installed tires.
Page 171: Tire Wear And Damage
If a tire is damaged, do not drive any farther. Get expert assistance. If no external damage is visible, slowly and carefully drive to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the vehicle checked.
Page 172 Never drive with a damaged tire or rim. Get expert assistance instead. If no external damage is visible, slowly and carefully drive to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the vehicle checked.
Page 173 Removing the spare wheel or compact spare wheel Open the rear hatch, lift up the floor covering, and hook it in the stops on either side of the luggage compartment ⇒ Storage. If applicable, remove the subwoofer ⇒ Removing the subwoofer. If necessary, pull the securing clip ⇒...
Page 174 WARNING Improper use of a spare wheel or a compact spare wheel can cause loss of vehicle control, a crash or other accident, and serious personal injury. Never use a spare wheel or compact spare wheel if it is damaged or worn down to the wear indicators.
Page 175: Tire Labeling
Tire labeling Fig. 107 International tire labeling. Please first read and note the introductory information and heed the WARNINGS Knowing about tire specifications makes it easier to choose the correct replacement tires. Radial tires have specifications marked on the sidewall. Tire labeling (example) Meaning Brand, Logo...
Page 176 Tire labeling (example) Meaning Indicates “reinforced” tire (heavy-duty) M+S or M/S Indicates Mud and Snow capability (also M/S) ⇒ Winter tires. RADIAL TUBELESS Tubeless radial tire. E4 ... Labeling according to international regulations (E) including number of the approving country. The multi-digit approval number is listed next.
Page 177 Tire labeling (example) Meaning TRACTION A Traction rating under wet conditions (AA, A, B or C). Temperature stability of the tire at increased test bench speeds TEMPERATURE A (A, B or C). Additional numbers found on the tire could either be tire manufacturer internal labels or country-specific labels (such as for Brazil and China).
Page 178: Winter Tires
Summer tires have less traction on snow and ice because of their design (width, rubber composition, tread design). Volkswagen strongly recommends that you always have winter tires or all-season tires installed on all 4 wheels on your vehicle, especially when winter road conditions are expected.
Page 179: Snow Chains
Top speed rating and tire inflation pressure for V winter tires depend on the engine installed in your vehicle. Be sure to ask you authorized Volkswagen dealer or authorized Volkswagen Service Facility about the maximum permissible speed and the required tire inflation pressure for the winter tires that you plan to use.
Page 180 The tire taken off the rear axle can then be used to replace the flat front tire. Be sure to install the unidirectional tires so that they will run in the proper direction. Volkswagen recommends installing the snow chains before mounting the wheel to the vehicle.
Page 181 Chunking The breaking away of pieces of the tread or sidewall. Cord The strands of material forming the plies in the tire. Cord separation The parting of cords from adjacent rubber compounds. Cracking Any parting within the tread, sidewall, or inner liner of the tire extending to cord material. Cold tire inflation pressure The tire pressure recommended by the vehicle manufacturer for a tire of a specified size that has not been driven for more than a couple of miles (kilometers) at low speeds in the 3 hour period before the...
Page 182 Normal occupant weight Means 150 lbs (68 kilograms) times the number of occupants seated in the vehicle up to the total seating capacity of your vehicle. Occupant distribution The placement of passengers in a vehicle. Outer diameter The diameter of a new, properly inflated tire. Overall width Total width measured at the exterior sidewalls of an inflated tire, including the additional width of labeling, decorations, or protective bands or ribs.
Page 183 Rim size Designation means rim diameter and width. Rim type designation The industry or manufacturer's designation for a rim by style or code. Rim width The nominal distance between wheel rim flanges. Section width The linear distance between the exteriors of the sidewalls of an inflated tire, excluding elevations due to labeling decoration, or protective bands.
Page 184 U.S. DOT Tire Identification Number (TIN) A tire's serial number. It begins with the letters “DOT” (“Department of Transportation”) and indicates that the tire meets all federal standards. The next 2 numbers or letters indicate the plant where the tire was manufactured.
Page 185 150 lbs (68 kg), mean that less weight can be carried as luggage or other cargo. The tire pressure label on your Volkswagen also lists the maximum combined weight of all of the occupants and luggage or other cargo that the vehicle can carry.
Page 186 Steps for Determining Correct Load Limit: If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this Manual to determine how this reduces the available cargo and luggage capacity of your vehicle. Check the tire sidewall to determine the load index specified for the tire.
Page 187 WARNING The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.
Page 188 Monitoring System (TPMS) and recalibration through the Infotainment system. Recalibrating the TPMS to reset the benchmark cold tire inflation pressure is explained below ⇒ Tire Pressure Monitoring System (TPMS) and recalibration through the Infotainment system. More information: Volkswagen Information System Infotainment system Transporting Tires and wheels...
Page 189 WARNING Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury or even death. When the warning symbol appears in the instrument cluster, stop and inspect the tires. Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and stopping ability.
Page 190 Remember that tire pressure can only be properly measured when the tire is “cold” ⇒ Tire inflation pressure. Only replace old tires with tires that have been approved by Volkswagen for your vehicle type. Indicator light (telltale) Please first read and note the introductory information and heed the WARNINGS Possible cause or meaning ⇒...
Page 191 4 tires and recalibrating, take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Have the system checked.
Page 192 WARNING Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control, collision, serious personal injury, or even death. When the warning symbol appears in the instrument cluster, stop the vehicle as soon as it is safe to do so and inspect all tires. Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect the handling of the vehicle and its stopping ability.
Page 193 WARNING Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury. Never ignore warning lights or text WARNINGS. Always stop the vehicle as soon as it is safe to do so. NOTICE Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Page 194 As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly underinflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure.
Page 195 After any tire on your vehicle is removed and then remounted, even if the same tire and wheel rim that were taken off are reinstalled (for instance, after repair). After any tire on your vehicle is changed and replaced by another tire, even if the replacement tire is the same type and is inflated to the same pressure as the tire it replaced.
Page 196: Storage Areas
Storage areas Introduction In this section you’ll find information about: Storage compartments in the doors Storage compartment on the driver side Eyeglass storage compartment in the overhead console Storage compartment in the front center console Card holder in the front center console ...
Page 197 WARNING Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage. Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats.
Page 198 Storage compartment on the driver side Fig. 109 On the driver side: Storage compartment. Please first read and note the introductory information and heed the WARNINGS To open the compartment, pull the handle ⇒ fig. 109 (1) in the direction of the arrow. To close, push the lid up until it latches.
Page 199 Storage compartment in the front center console Fig. 111 In the front center console: Storage compartment. Please first read and note the introductory information and heed the WARNINGS To open, briefly press the lower edge of the cover in the direction of the arrow ⇒ fig.
Page 200 Storage compartment in the front center armrest Fig. 113 In the front center armrest: Storage compartment. Please first read and note the introductory information and heed the WARNINGS Depending on equipment, your vehicle may have a storage compartment under the front center armrest.
Page 201: Glove Compartment
Glove compartment Fig. 114 On the passenger side: Glove compartment. Fig. 115 Inside the glove compartment. Please first read and note the introductory information and heed the WARNINGS Key to ⇒ fig. 115: SD card holders Radio, Navigation System Infotainment system accessories (if equipped) ⇒ Chapter Card holders and coin holder Owner's Manual Additional holders for coins, cards, or sunglasses...
Page 202 Infotainment system accessories Vehicles equipped with an Infotainment system may have a CD player, SD card readers, or other Radio, Infotainment System accessories ⇒ in the glove compartment. See ⇒ Chapter fig. 115 (2) Navigation System for further information. Owner's Manual If the vehicle is not equipped with an Infotainment system, there is a slot for the Owner's Manual in the upper part of the glove compartment.
Page 203 Please first read and note the introductory information and heed the WARNINGS Some vehicles are equipped with a storage compartment ⇒ fig. 116 under the driver seat. A first aid kit can be stored in this storage compartment. Opening and closing the storage compartment To open: Press the opening handle and pull the storage compartment out.
Page 204 WARNING Clothes or other items on the luggage compartment cover behind the rear seat backrest may limit visibility and cause accidents and severe personal injuries. Always hang clothes so that they do not limit visibility. Always use the built-in coat hooks only for lightweight clothing. Never leave any heavy or sharp-edged items in the pockets that may interfere with airbag deployment and can cause personal injury in a collision.
Page 205: Cup Holders
Cup holders Introduction In this section you’ll find information about: Cup holders in the front center console Cup holders in the rear center armrest Cup holders in the rear trim Bottle holders There is a place for bottles in the open compartments in the driver and passenger doors. The bottle volume must not exceed 16.9 oz (0.5 liter) ⇒...
Page 206 NOTICE Never put open drinks in the cup holders when the vehicle is moving. The drinks can spill and damage the vehicle, including the electrical system. Some cup holder inserts can be removed for cleaning. Cup holders in the front center console Fig.
Page 207 To open, fold the center armrest down. To close, fold the center armrest up. WARNING Always keep the armrest folded up when the vehicle is moving to reduce the risk of injury. Never let anybody, especially children, ride on the rear center armrest or in the center position on the rear seat when the armrest is folded down.
Page 208: Power Outlets
Power outlets Introduction In this section you’ll find information about: 12 Volt sockets in the vehicle Electrical devices can be connected to the vehicle 12 Volt sockets. The connected devices must be in good working order. More information: Parts, accessories, repairs, and modifications Consumer information WARNING Improper use of electrical sockets and electrical devices may start a fire and cause severe...
Page 209 12 Volt sockets in the vehicle Fig. 121 In the lower center console: 12 Volt socket. Fig. 122 In the luggage compartment: 12 Volt socket. Please first read and note the introductory information and heed the WARNINGS Maximum power draw Socket Maximum power draw 12 Volts...
Page 210 To help prevent damage from voltage fluctuations, switch off all electrical devices connected to a 12 Volt socket before switching the ignition on or off or starting the engine. The vehicle may have 12 Volt sockets at the following places: In the lower center console ⇒...
Page 211: Starting And Stopping The Engine
Starting and stopping the engine Introduction In this section you’ll find information about: Indicator lights Vehicle key positions in the ignition switch Starter button Starting the engine Stopping the engine Electronic immobilizer ® Explanatory notes in this section regarding automatic transmissions also apply to the DSG automated transmission.
Page 212 WARNING To reduce the risk of serious personal injury when starting and running the vehicle's engine: Never start the engine or let it run in a confined or enclosed area. Engine exhaust contains carbon monoxide, a poisonous, colorless, and odorless gas. Carbon monoxide can cause unconsciousness and death.
Page 213 WARNING Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury. Never ignore warning lights or text WARNINGS. Always stop the vehicle as soon as it is safe to do so. Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn on the emergency flashers, stop the engine, and use other warning devices to warn approaching traffic.
Page 214 WARNING Improper use of vehicle keys can result in serious personal injury. Always take the key with you when you leave the vehicle. The engine can be started and vehicle systems such as the power windows can be operated, leading to serious personal injury.
Page 215 Fig. 125 Hold the remote control vehicle key to the right of the steering column: Emergency starting feature on vehicles with Keyless Access. Please first read and note the introductory information and heed the WARNINGS For vehicles with Keyless Access with push-button start, ⇒ Power locking system, the vehicle can be started and stopped with the starter button in the lower center console ⇒...
Page 216: Starting The Engine
WARNING Unintended vehicle movement can cause serious personal injury. Do not depress the brake or clutch pedals when switching on the ignition, as the engine could otherwise start immediately. WARNING Improper use of vehicle keys can result in serious personal injury. Always take the key with you when you leave the vehicle.
Page 217: Stopping The Engine
Please perform these steps only in the order listed. Step Vehicles without Keyless Access Vehicles with Keyless Access If the engine does not start, switch off the If the engine does not start, switch off the ignition and start again after about 1 minute. ignition and start again after about 1 minute.
Page 218 Please perform these steps only in the order listed. Step Vehicles without Keyless Access Vehicles with Keyless Access Bring the vehicle to a complete stop ⇒ Depress and hold down the brake pedal until step 4 is completed. Automatic transmission: Shift the transmission into Park (P). Apply the parking brake to help prevent the vehicle from moving Turn the vehicle key to position ⇒...
Page 219: Electronic Immobilizer
On vehicles with Keyless Access, the vehicle key must be outside the vehicle ⇒ Unlocking or locking the vehicle with Keyless Access. The engine can therefore only be started with an authorized and correctly coded genuine Volkswagen vehicle key. Coded vehicle keys are available from authorized Volkswagen dealers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and locksmiths who are qualified to make these vehicle keys ⇒...
Page 220 Shifting Introduction In this section you’ll find information about: Warning and indicator lights Pedals Manual transmission: Gearshift lever Automatic transmission: Selector lever ® Shifting with Tiptronic Driving with automatic transmission Automatic transmission malfunction ...
Page 221 P position. Transmission malfunction. If the warning does not turn off, do not continue driving. See your authorized Volkswagen dealer for assistance. Otherwise, serious transmission damage could result Brake pedal not depressed. Apply the brake pedal to select a drive gear...
Page 222 When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds. WARNING Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
Page 223 Only use floor mats that leave the pedal area free and are held securely in place with floor mat fasteners to help prevent sliding. If a brake circuit malfunctions, more brake pedal travel is needed to bring the vehicle to a full stop, and it is important that nothing is in the way when you have to depress the brake pedal harder and farther than normal.
Page 224 Fig. 129 Gearshift pattern of a 6-speed manual transmission. Please first read and note the introductory information and heed the WARNINGS The positions of the individual gears are shown on the gearshift lever ⇒ or ⇒ fig. 128 fig. 129. Depress the clutch pedal all the way and hold.
Page 225 NOTICE Shifting down to a gear that is too low when driving at fast speeds or high engine rpm can cause extensive damage to the clutch and transmission. That is true even if the clutch pedal is pressed so that the clutch is not engaged. NOTICE To help prevent damage and premature wear: Do not rest your hand on the gearshift lever while driving.
Page 226 Selector Designation Meaning ⇒ lever position Park The drive wheels are mechanically locked. Select only when the vehicle is not moving. To change the selector lever position, switch on the ignition (if it is off) and then press the selector lever release button while holding down the brake pedal.
Page 227 WARNING Moving the selector lever to the wrong position can cause loss of vehicle control, a collision, and serious personal injury. Never accelerate when moving the selector lever. When the engine is running and a drive position is engaged, the vehicle will start to move as soon as the brake pedal is released.
Page 228 ® Shifting with Tiptronic Fig. 131 Selector lever in Tiptronic position. Fig. 132 Steering wheel with Tiptronic shift paddles (if equipped). Please first read and note the introductory information and heed the WARNINGS Tiptronic lets you upshift and downshift manually with the automatic transmission. When Tiptronic mode is used, the transmission stays in the current gear and does not upshift or downshift automatically unless the transmission senses a situation where upshifting or downshifting is necessary to keep the engine from over- or under-revving.
Page 229: Driving With Automatic Transmission
To switch off Tiptronic mode, pull the paddle on the right + toward you and hold it there for about 1 second. Tiptronic will switch off automatically if the shift paddles have not been used for a while and the selector lever is not in the Tiptronic position.
Page 230 In some cases, vehicles with a DSG transmission may not be able to shift into reverse. It is then impossible to drive the vehicle backwards. In any event, have the automatic transmission checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 231 NOTICE As soon as you get any of these warnings about transmission overheating, you must either park the vehicle in a safe place or drive faster than 12 mph (20 km/h). If the text message and acoustic warning repeat themselves every 10 seconds or so, you must park the vehicle in a safe place as soon as you can safely do so and stop the engine.
Page 232 Warning and indicator lights Please first read and note the introductory information and heed the WARNINGS Lights Possible cause Proper response Stop! Have the power steering system checked Power steering malfunction. immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 233 Power steering assist is reduced. Otherwise, have the steering checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Vehicle battery was disconnected and Drive a short distance at about 10–12 mph has been reconnected.
Page 234 Steering system information Please first read and note the introductory information and heed the WARNINGS To help make it more difficult to steal your vehicle, you should always make sure the steering column is locked before leaving the vehicle. Electronic steering column lock Vehicles with Keyless Access: The steering column is locked if the driver door is opened with the ignition switched off.
Page 235: Braking And Parking
Driving with bad brakes or worn brake pads can cause a collision and serious personal injury. If the brake pads are worn or you notice changes in the way the vehicle brakes, immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake pads checked and, if necessary, replaced.
Page 236 WARNING Parking improperly can cause serious personal injury. Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle. Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
Page 237 Get professional assistance immediately Stop! Brake fluid level too low. Check brake fluid level See an authorized Volkswagen dealer or an Together with ABS indicator light authorized Volkswagen Service Facility. : ABS failure. The vehicle brakes will work without ABS.
Page 238: Parking Brake
The vehicle can then be stopped only with the standard brakes (without ABS). You will not have the protection ABS provides. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as possible.
Page 239 Setting the parking brake Pull the parking brake lever up firmly. When the ignition is on, the indicator light appears in the instrument cluster display to show that the parking brake is engaged ⇒ Warning and indicator lights. Releasing the parking brake Pull the lever up slightly and press the release button ⇒...
Page 240 Brake pad wear depends mostly on operating conditions and the way the vehicle is driven. If you do a lot of city and short-distance driving and/or have a sporty driving style, you should have the brake pads checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility more often than the regular service intervals.
Page 241 If you believe the vehicle is safe to drive, immediately take it to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for repair. Drive slowly and very carefully, allow for the longer stopping distance, and be ready to push longer and harder on the brake pedal to slow the vehicle down.
Page 242 The wear of all brake pads should be visually checked regularly. The best way to check for brake pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility visually inspect the pads through the openings in the wheel rims or from underneath the vehicle. If...
Page 243: Braking Assistance Systems
Braking assistance systems Please first read and note the introductory information and heed the WARNINGS The ESC, ABS, BAS, ASR, and EDL braking assistance systems work only when the engine is running. These systems can significantly improve active driving safety. Electronic Stability Control (ESC) ESC helps to improve road holding and vehicle dynamics to help reduce the probability of skidding and loss of vehicle control.
Page 244 Do not “pump” the brake pedal or let up on it! Steer the vehicle while pushing down hard on the brake pedal. ABS stops working if you release or let up on the brake. When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a noise.
Page 245 WARNING The effectiveness of ESC can be significantly reduced if other components and systems that affect vehicle dynamics, including but not limited to brakes, tires, and other systems mentioned above, are not properly maintained or functioning. Always remember that vehicle alterations or modifications can affect the functioning of the ABS, BAS, ASR, EDL, and ESC systems.
Page 246: Brake Fluid
⇒ Brake fluid specifications Volkswagen has developed a special brake fluid that is optimized for the brake system in your Volkswagen. Volkswagen recommends that you use brake fluid that expressly conforms to quality standard VW Standard 501 14 for optimum performance of the brake system.
Page 247 Maintenance . Have the brake fluid checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Refill only with new brake fluid that meets the standards listed above. WARNING Brake failure and reduced brake performance can be caused by not having enough brake fluid in the reservoir or by old or incorrect brake fluid.
Page 248 Saving fuel and helping the environment Introduction In this section you’ll find information about: Efficient driving style Fuel-efficient driving Fuel consumption, environmental impact, and wear and tear on engine, brakes and tires depend mainly on the following 3 factors: Your personal driving style.
Page 249 speed fluctuations caused by taking your foot off the accelerator. Active braking and accelerating is then not necessarily required. Calm and smooth driving Consistency is more important than speed. The more smoothly you drive, the less fuel the vehicle consumes. When driving on the highway or freeway, a constant, moderate speed is more efficient and economical than constantly accelerating and braking.
Page 250 Fuel-efficient driving Fig. 136 Fuel consumption in miles per gallon (mpg) at 2 different outside air temperatures. Fig. 137 Fuel consumption in l/100 km at 2 different outside air temperatures. Please first read and note the introductory information and heed the WARNINGS Driving defensively and economically can easily reduce fuel consumption by 10 to 15%.
Page 251 Always ensure the right engine oil level is maintained and keep to the scheduled service intervals (engine oil changes). Make sure the engine oil that you purchase expressly complies with Volkswagen oil quality standards and is the oil approved by Volkswagen for your vehicle.
Page 252 Starting assistance systems Introduction In this section you’ll find information about: Hill Hold More information: Volkswagen Information System Tires and wheels Braking and parking Vehicle battery Parts, accessories, repairs, and modifications Jump-starting WARNING The intelligent technology of the dynamic starting assistance features cannot overcome the laws of physics.
Page 253 accelerator. For Hill Hold to work, the engine must be running and the vehicle must be in First Gear or Reverse (manual transmission) or in Drive (D), Sport Drive (S), or Reverse (R) (automatic transmission) and you must use the foot brake to hold the vehicle before starting to move. Hill Hold keeps the brake applied for not quite 2 seconds with the same force you used to prevent the vehicle from moving.
Page 254: Cruise Control
Cruise control Introduction In this section you’ll find information about: Indicator lights Cruise control operation The cruise control helps maintain an individually stored constant speed when driving above about 15 mph (20 km/h). Cruise control slows down the vehicle only by reducing the flow of fuel to the engine, not by braking ⇒...
Page 255 138 Cruise control temporarily deactivated. Stored speed displayed in a darker shade or in smaller numbers. System malfunction. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Cruise control activated. No speed stored in memory. Cruise control is active. Stored speed displayed in white or in larger numbers.
Page 256: Cruise Control Operation
NOTICE Failure to heed warning lights or text WARNINGS can result in vehicle damage. If the cruise control is switched on when the ignition is switched off, it may be switched on automatically the next time the ignition is switched on, depending on vehicle equipment. No speed is stored for the cruise control.
Page 257 In order to: You must: ⇒ or ⇒ Result: fig. 139 fig. 140 Switch on cruise Move switch on the turn signal lever to the System is switched on, but control. position. does not regulate vehicle OR: Press the button on the multi-function speed until a speed is set.
Page 258 In order to: You must: ⇒ or ⇒ Result: fig. 139 fig. 140 Press button on the turn signal lever in the area marked OR: Press and hold the button on the multi- function steering wheel to reduce the speed continuously until the button is released and to store the speed.
Page 259 Rear Assist Introduction In this section you’ll find information about: Special considerations Camera Operation Operation Parking Depending on equipment, the vehicle may be equipped with a Rear Assist rearview camera. A camera in the rear hatch assists the driver while backing up or maneuvering. The camera image is shown together with the orientation lines projected by the system on the screen of the factory-installed Infotainment system.
Page 260 The driver must be familiar with the system. The position of the Rear Assist camera has not changed, such as after a rear-end collision. If the position of the camera has changed, have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 261 Tap the function key. Adjust the desired settings in the menu. It is not possible to open the rear hatch if the Volkswagen emblem is folded out. Camera Fig. 141 In the rear hatch: Location of the Rear Assist camera.
Page 262 Switch on the ignition (but do not start the engine). Apply the parking brake to help prevent the vehicle from moving ⇒ Parking brake. Shift into Reverse (R). Wet the camera lens with a commercially available alcohol-based glass cleaner and clean with a dry cloth ⇒...
Page 263 Key for displays ⇒ fig. 142 Symbol Meaning Setting display: brightness, contrast, color. Depending on vehicle equipment: Display PDC. Switching the Rear Assist camera on and off. The Rear Assist rearview camera switches on and off automatically. Function Action with the ignition on Vehicles without Park Distance Vehicles with Park Distance Control...
Page 264 Parking Fig. 144 On the screen: Orientation lines for the parking space behind the vehicle. A: Searching for a parking space, B: Backing into the parking space, C: Maneuvering. Please first read and note the introductory information and heed the WARNINGS Key to diagram ⇒...
Page 265 Step Action: Pay attention to the message in the display: Look! Safe to move? ⇒ Align the vehicle in the parking space B so that the green orientation lines are parallel with the parking space (3). Stop the vehicle C before (or at the very latest, when) the horizontal red line reaches the rear boundary, for example, a curb (4).
Page 266 Park Distance Control (PDC) Applicable only in the United States Introduction In this section you’ll find information about: Operation PDC signal chimes and displays PDC menu Depending on equipment, the vehicle may be equipped with the Park Distance Control system (PDC). The Park Distance Control (PDC) system can help the driver when backing up and parking.
Page 267 Aftermarket components such as bicycle racks can impair the function of the Park Distance Control system. Volkswagen recommends practicing with the Park Distance Control system in a location or parking space with no traffic in order to become familiar with the system and how it works.
Page 268 Fig. 146 In the center console: Button to switch the Park Distance Control system on or off. Please first read and note the introductory information and heed the WARNINGS The Park Distance Control (PDC) uses ultrasonic sensors to determine the distance from the front or rear bumpers to an obstacle.
Page 269 Park Distance Control system. Switch off the Park Distance Control system with the button and have it immediately checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 270 Applicable only in the United States PDC signal chimes and displays Fig. 147 PDC display of the area surrounding the vehicle. Fig. 148 Mini PDC display of the area surrounding the vehicle. Please first read and note the introductory information and heed the WARNINGS Key to elements in the color display fig.
Page 271 Signal chimes When the vehicle approaches an obstacle located in the range of the ultrasonic sensors, there are audible signal chimes. An intermittent signal chime means that a sufficiently short distance between the vehicle and an obstacle is detected. The shorter the distance, the shorter the intervals between the chimes.
Page 272 Vehicles with PDC at the front and rear Area of the vehicle Distance of the Signal tone Segment color if an vehicle from an obstacle has been obstacle detected color display only) (A), Obstacle outside of the about 0 – 12 in. Intermittent (0 –...
Page 273 Function button: action Front volume : Different volumes can be set separately for the signal chimes for the front by tapping the - or + function keys, or by adjusting the control. Front pitch : Different pitches can be set for the signal chimes for the front by tapping the - or + function keys, or by adjusting the control.
Page 274: Heating And Air Conditioning
If the effectiveness of the filter decreases prematurely due to operating the vehicle where the outside air is heavily polluted, the dust and pollen filter should be replaced more frequently than indicated. More information: Exterior views Passenger compartment Volkswagen Information System Infotainment system Seat functions Windshield wipers and washer Starting and stopping the engine...
Page 275 NOTICE If you think the air conditioner is not working properly or may be damaged, switch it off to help prevent more damage. Have the air conditioner checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Air conditioner repair requires specialized knowledge and special tools. Volkswagen recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 276 Emergency starting and starting the engine with a very weak vehicle battery or after the vehicle battery has been replaced may change or delete system settings (including time, date, personal convenience settings, and programming). Check the settings and correct as necessary once the vehicle battery has built up a sufficient charge.
Page 277 More information: Manual air conditioning ⇒ Button/Knob fig. 149 Rear window defroster: Works only when the engine is running and switches off automatically after 10 minutes or less. Air recirculation mode ⇒ page 281. Buttons for seat heating ⇒ page 88. Press the button to switch the air conditioner on or off.
Page 278 More information: Climatronic ⇒ Button/Knob fig. 150. The fan speed is automatically controlled depending on the vehicle speed in order to help prevent unnecessary noise. The fan can also be adjusted manually. Air distribution Air flow is automatically adjusted to a comfortable level. It can also be manually adjusted with buttons (3).
Page 279 WARNING Stale air causes driver fatigue and reduces alertness, which can cause accidents, collisions, and serious personal injury. Never switch off the fan for a long time because no fresh air will enter the passenger compartment. Operation via the Infotainment system Please first read and note the introductory information and heed the WARNINGS For vehicles equipped with the Climatronic climate control system, various settings can also be adjusted via the Infotainment system.
Page 280 There is another malfunction in the vehicle. Have the air conditioner checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Special considerations When it is very hot and humid outside, water condensation can drip from the air conditioner...
Page 281: Air Vents
The climate control system adjusts the passenger compartment temperature as fast as possible considering the outside temperature. Due to residual moisture in the air conditioner, the windshield may fog up after the engine is started. Switch on the windshield defroster to help evaporate the condensation as quickly as possible. The air coming out of the vents flows through the passenger compartment and through the air vents in the luggage compartment.
Page 282: Air Recirculation
Air recirculation Please first read and note the introductory information and heed the WARNINGS General information There are different types of air recirculation: Manual air recirculation. Automatic air recirculation mode (Climatronic only). The air recirculation mode helps prevent outside air from entering the vehicle interior. In very hot outside temperatures, temporarily switch to manual air recirculation in order to cool the vehicle interior faster.
Page 283 NOTICE Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation system can leave residue on the evaporator and on the dust and pollen active carbon filter, resulting in permanent odors whenever the air conditioner is switched on. Climatronic: When backing up and while the automatic wiper/washer is operating, air recirculation is briefly activated to help keep exhaust fumes from getting into the passenger compartment.
Page 284 Refueling Introduction In this section you’ll find information about: Indicator lights and fuel gauge Refueling Fuel capacities Refueling checklist The fuel filler flap is located on the rear right side of the vehicle. More information: Exterior views Fuel Working in the engine compartment WARNING...
Page 285 Fuels can pollute the environment. Spilled fuel must be collected and disposed of properly, following all applicable environmental regulations. There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Page 286 This is normal and no reason to take your vehicle in for service. If, however, the malfunction indicator light also comes on, drive to your nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the fuel system and the engine checked.
Page 287 WARNING Driving with a fuel tank that is almost empty can lead to stalling in traffic, a collision, and serious personal injuries. When the fuel tank is almost empty, fuel supply to the engine can be interrupted, especially when driving over bumps, across slopes, and up and down hills. Steering and braking assistance as well as ESC and related systems will not work if the engine “sputters”...
Page 288 Unscrew the fuel cap counterclockwise and remove. Use the slot on the fuel filler flap hinge ⇒ fig. 153 to hold the cap while refueling. Refueling The correct fuel grade for your vehicle ⇒ Fuel is listed on a sticker on the inside of the fuel filler flap (arrow).
Page 289 ⇒ Working in the engine compartment. Checklist If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Serious personal injury may result from improperly performed work.
Page 290 Avoid high rpm and rapid acceleration. If these symptoms should appear right after refueling, switch off the engine. In both cases contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to have the engine checked.
Page 291 Blend must contain no more than 15% MTBE. Seasonally adjusted gasoline Many fuels are blended especially for winter or summer conditions. When seasons change, Volkswagen suggests that you buy fuel at busy stations where the seasonal adjustment is more likely to be made earlier. WARNING Starting fluids can explode and cause a run-away vehicle condition.
Page 292: Gasoline Additives
Volkswagen recommends using only additives approved by Volkswagen. Appropriate additives as well as instructions on how to use them are available from your authorized Volkswagen dealer or authorized Volkswagen Service Facility. Do not add any other gasoline additives.
Page 293 heavy engine load. Otherwise, the engine could be damaged. Refuel your vehicle with gasoline with the required octane rating as soon as possible. Do not use fuel that is labeled at the pump as containing metal. Lead replacement fuel contains high concentrations of metallic additives. Engine damage could result. Fueling your vehicle just one time with leaded fuel or fuel that contains other metallic additives can affect the performance of the catalytic converter and cause extensive damage to...
Page 294: Working In The Engine Compartment
⇒ If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Serious personal injury may result from improperly performed work.
Page 295 If you are uncertain about what to do, have the work performed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop. Serious personal injury may result from improperly performed work.
Page 296 WARNING High voltage systems in the engine compartment can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death! Never short-circuit the electrical system. Be especially careful when using jumper cables. The vehicle's battery could explode! To reduce the risk of electrical shock and personal injury while the engine is running or being started: –...
Page 297: Preparing To Work In The Engine Compartment
Fluid leaks and spills are harmful to the environment. Regularly check the ground underneath your vehicle for this reason. If you find spots of oil or other fluids, have your vehicle checked by your authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaked operating fluids properly.
Page 298 Shift the transmission into Park (P) (automatic) or Neutral (manual only) ⇒ Shifting. Stop the engine and remove the key from the ignition switch ⇒ Starting and stopping the engine. Let the engine cool down sufficiently. Keep children and others away from the vehicle. Make sure the vehicle cannot move unexpectedly.
Page 299 Opening the engine hood Before you open the hood, make sure that the windshield wiper arms are resting on the windshield ⇒ Open the driver door and pull the inside hood release lever in the direction of the arrow ⇒ fig.
Page 300: Engine Oil
Engine oil Introduction In this section you’ll find information about: Warning and indicator lights Engine oil specifications Engine oil capacities Checking the engine oil level and adding oil Engine oil consumption Changing engine oil More information: Warranty and Maintenance ⇒...
Page 301: Engine Oil Specifications
Your engine was factory-filled with a high-quality, “synthetic” all-season engine oil that meets strict Volkswagen oil quality standards and has a viscosity grade of SAE 5W-40. or SAE 5W-30. You can use this oil for normal driving in all temperatures.
Page 302 VW 503 00 VW 504 00 At the time this Manual was printed, the engine oils available in the U.S. that meet these Volkswagen standards are “synthetic” oils. This does not mean, however, that any “synthetic” engine oil will meet Volkswagen standards.
Page 303 157 and the colored handle on the dipstick. If you are not sure where the cap and the dipstick are located, see your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. 5. Remove the dipstick from the guide tube and wipe the dipstick off using a clean cloth.
Page 304 157. 10. Only add engine oil that Volkswagen has approved for that engine. Add the oil gradually in small quantities (no more than 1 pint / 0.5 liter). 11. To help prevent overfilling, you must wait about 1 minute each time you add oil so that the oil can flow into the oil pan up to the marking on the dipstick.
Page 305: Engine Oil Consumption
Volkswagen recommends that you to check the engine oil level at regular intervals, preferably every time you fill the fuel tank, and always before a long trip. Your vehicle may consume engine oil depending on several variables.
Page 306 Volkswagen recommends that you have your oil and oil filter changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility ⇒ . They have the required expertise and special tools and will dispose of the old oil properly.
Page 307: Engine Coolant
⇒ If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 308 Warning zone temperature too high. driving a short distance, do not drive any farther. Contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. If the coolant level is correct, the overheating may be caused by a radiator fan fault. Check the fuses and replace as necessary Displayed in color on an instrument cluster with color display.
Page 309 Please first read and note the introductory information and heed the WARNINGS The engine cooling system is filled at the factory with a mixture of specially conditioned water and at least 40 percent of Volkswagen engine coolant additive G 13 (TL-VW 774 J). This engine coolant additive is pink.
Page 310 G 12 plus-plus (TL-VW 774 G) for optimum corrosion protection ⇒ Do not mix G 13 with G 12 plus or G 11. Mixing these coolant additives together significantly reduces corrosion protection ⇒ and can lead to engine damage that is not covered by any Volkswagen Limited Warranty. WARNING Too little antifreeze protection in the engine cooling system can cause engine failure and severe injuries.
Page 311 Checking engine coolant level and topping off Fig. 159 Coolant expansion tank in the engine compartment. Fig. 160 Coolant expansion tank cap in the engine compartment. Please first read and note the introductory information and heed the WARNINGS If the coolant level drops too low, the engine coolant level/temperature warning light comes on. Preparations Park the vehicle on level ground.
Page 312 Carefully unscrew the cap ⇒ Add only new engine coolant according to Volkswagen specifications (⇒ Engine coolant specifications) ⇒ Only refill coolant if there is coolant in the expansion tank. If there is no coolant visible in the expansion tank, the engine could be damaged. If you cannot see any coolant in the expansion tank, do not drive the vehicle.
Page 313 Have the engine cooling system checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Otherwise the engine may be damaged! Do not refill engine coolant if there is no coolant in the expansion tank. Air could enter the cooling system.
Page 314: Vehicle Battery
⇒ If you are uncertain in any way, have the work done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Serious personal injury may result from improperly performed work.
Page 315 WARNING Working on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, explosions, or electrical shocks. Always read and heed the following WARNINGS and safety precautions before working on the batteries or the electrical system. Before working on the electrical system, always switch off the ignition and all electrical consumers and disconnect the negative (-) cable from the standard 12 Volt battery.
Page 316 Please first read and note the introductory information and heed the WARNINGS Lights Possible cause Proper response See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Have the electrical system checked. Alternator malfunction. Switch off unnecessary electrical loads. The vehicle battery will not be charged by the alternator as you drive.
Page 317 Please first read and note the introductory information and heed the WARNINGS Charging the vehicle battery Vehicle batteries should be charged by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility because the factory-installed battery requires a charger with overload...
Page 318 After the battery is connected and the ignition is switched on, different indicator lights may light up. They should go out after you drive a short distance at 10–12 mph (15–20 km/h). If the indicator lights do not go out, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the vehicle checked.
Page 319 WARNING Failure to use the proper battery with proper mounting and connections may cause short circuits, fires, and serious personal injuries. Always use only maintenance-free or cycle-free, leak-proof batteries with the same specifications and dimensions as the original equipment battery. Specifications are listed on the battery housing.
Page 320 Regular and expert care helps to preserve the value of your vehicle. Such expert care may also be one of the requirements of your New Vehicle Limited Warranty if corrosion repair or repainting is necessary. Vehicle care products are available from your authorized Volkswagen dealer or authorized Volkswagen Service Facility. More information:...
Page 321: Washing The Vehicle
However, the effect on the paint depends to a large extent on the type of car wash. Volkswagen recommends using brushless car wash facilities. To remove wax residue from the windows and avoid jerky windshield wiper movement, heed the following tips ⇒...
Page 322 Clean the wheels and under the door sills last. Use a different sponge or wash mitt. WARNING After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances. Always dry the brakes and clean off any ice coatings with a few careful applications of the brake.
Page 323 Make sure there is enough distance to soft materials such as rubber hoses or insulating material as well as the sensors of the Park Distance Control system (if equipped). The Park Distance Control system sensors can be found in the rear and, if applicable, front bumper ⇒ Make sure there is enough distance to soft materials such as rubber hoses or insulating material.
Page 324 Grease-removing cleaning agents cannot remove wax residue ⇒ Windshield cleaners, special cleaners, and cleaning cloths are available from your authorized Volkswagen dealer and authorized Volkswagen Service Facility. Removing snow Remove snow from all windows and outside mirrors with an appropriate brush.
Page 325 ⇒ Replace worn or damaged wiper blades immediately. Replacement blades may be purchased from any authorized Volkswagen dealer or authorized Volkswagen Service Facility. Lifting and tilting windshield wiper arms Move the wiper arms to the service position before lifting them away from the windshield ⇒...
Page 326 Even if a wax solution is used regularly at the car wash, Volkswagen recommends applying a coat of hard wax at least twice a year to protect the paint.
Page 327 Cleaning alloy wheels Every 2 weeks: Wash road salt and brake dust off alloy wheels, and clean the wheels with an acid- free detergent. Every 3 months: Volkswagen recommends applying a hard wax compound to the wheels. If road salt and brake dust are not removed regularly, they can corrode the metal.
Page 328 The engine compartment of a vehicle is a dangerous area ⇒ Working in the engine compartment. If necessary, the engine compartment should be cleaned by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Incorrect cleaning procedures could remove corrosion protection and damage electrical components, among other things.
Page 329 Before working in the engine compartment, be sure to familiarize yourself with the necessary procedures and generally accepted safety precautions ⇒ Working in the engine compartment. Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. NOTICE Spraying or pouring water (for example, with a power washer) into the plenum chamber can cause severe damage to the vehicle.
Page 330 (especially on light-colored seat upholstery). This is caused by a lack of colorfastness in the clothing fabric, not by any fault in the seat upholstery fabric. To help prevent damage to the seat upholstery, always make sure your clothing is colorfast. Volkswagen recommends having a qualified specialist remove any discolorations from the seat upholstery.
Page 331 Remove stains, dirt, and other deposits as quickly as possible and do not allow them to dry. To help prevent damage, have stubborn stains removed by a professional who has the necessary expertise and experience. Suitable care products are available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities. Caring for upholstery...
Page 332 Upholstery and fabric trim with light generalized soiling can be cleaned with a commercially available dry-foam cleaner. If the upholstery and fabric trim pieces are heavily soiled, see your authorized Volkswagen dealer or authorized Volkswagen Service Facility before you begin cleaning to learn about suitable cleaning options.
Page 333 If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries. Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Page 334 Wipe the leather with a soft cloth. Cleaning Volkswagen recommends using a slightly moistened cotton or wool cloth for general cleaning. It is important not to let water soak through the leather or penetrate into seams. Before cleaning leather surfaces, read and heed the information ⇒ Cleaning upholstery on heated seats and power seats or seats with airbag components.
Page 335 Type of stain Cleaning Water-based stains, such – Remove fresh stains with an absorbent cloth. as coffee, tea, juice, or – If the stains are already dry, use an appropriate cleaning agent ⇒ blood. Grease-based stains, such – Remove fresh stains with an absorbent cloth. as oil, lipstick, etc.
Page 336 Clean plastic components (inside and outside of the vehicle) and the instrument panel only with a solvent-free care and cleaning product that is specifically designed for plastics and approved by Volkswagen ⇒ Clean wood trim with a mild soap solution.
Page 337 Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Replacement after a crash may be necessary even if a safety belt shows no visible...
Page 338 Parts, accessories, repairs, and modifications Introduction In this section you’ll find information about: Break-in period Parts and accessories Operating fluids and equipment Repairs and technical modifications Repairs and other things that can affect Advanced Airbag performance ...
Page 339 . These parts and accessories have been evaluated by Volkswagen for their suitability, reliability and safety. Have repairs and vehicle modifications performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities have the required tools, diagnostic equipment, repair information, and trained personnel to properly replace any airbag in your vehicle and assure system effectiveness in a crash.
Page 340: Parts And Accessories
Volkswagen Service Facility before purchasing accessories, spare parts or other equipment. Always do so if you want to install additional accessories or replace parts. Your authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide information about legal requirements and factory-recommended accessories, spare parts, and other equipment.
Page 341 Repairs and modifications of front bumpers, doors, front seats, headliners and the chassis can affect proper airbag performance and should be performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. These vehicle areas can contain important parts of the airbag system.
Page 342 Changing the vehicle's suspension system can change the way that the airbag system works in a crash. For example, using tire-rim combinations not approved by Volkswagen, lowering the vehicle, changing the stiffness of the suspension, including the springs, suspension struts, shock absorbers etc.
Page 343 The airbag system can be activated only once. After an airbag has inflated, it must be replaced. Use only original equipment airbags approved by Volkswagen. Have them installed by a trained technician who has the necessary tools and diagnostic equipment to properly replace any airbag in your vehicle and assure system effectiveness in a crash.
Page 344 Volkswagen will not access the EDR and/or similar data or give it to others - unless the vehicle owner (or lessee if the vehicle has been leased) agrees, or; upon the official request by the police; upon the order of a court of law or a government agency; or for the defense of a lawsuit through the judicial discovery process.
Page 345 Because of the large number and variety of mobile telephones on the market and the frequency with which new models are introduced, Volkswagen does not offer cradles for mobile telephones. Please check with the manufacturer of the mobile telephone that you plan to use.
Page 346: Consumer Information
Operating your vehicle outside of the United States and Canada Radio antenna and reception Component protection Volkswagen service information More information: Exterior views Technical data Starting assistance systems Parts, accessories, repairs, and modifications Warranty and Maintenance ⇒...
Page 347 Europe, and may not work in other countries outside of North America. NOTICE Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts. Volkswagen is not responsible if the vehicle does not meet the respective legal requirements in other countries and continents.
Page 348 Volkswagen service information Please first read and note the introductory information and heed the WARNINGS Volkswagen service information is published as soon as possible after model introduction. To order service information contact: Volkswagen Technical Literature Ordering Center www.vw.techliterature.com...
Page 349 Declaration of Compliance, Telecommunications and Electronic Systems Radio Frequency Devices and Radiocommunication Equipment User Manual Notice. Radio-based equipment Mobile Phone Package Electronic immobilizer Remote control vehicle key Keyless Access with push-button start Car-Net (US only) Park Distance Control (PDC) These devices comply with: FCC Part 15.19 These devices comply with Part 15 of the FCC Rules.
Page 350: Reporting Safety Defects
However, NHTSA cannot become involved in individual problems between you, your dealer, or Volkswagen of America, Inc. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800- 424-9153);...
Page 351: Engine Control And Emission Control System
Engine control and emission control system Introduction In this section you’ll find information about: Indicator lights Catalytic converter More information: Shifting Refueling Fuel Engine oil Vehicle battery Notice about data recorded by vehicle control modules Towing WARNING The vehicle exhaust system and the catalytic converter get very hot. This can cause a fire and serious personal injury.
Page 352: Catalytic Converter
If you experience misfires, loss of power or the engine is not running smoothly while driving, reduce speed immediately and have the vehicle checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Otherwise, gasoline could reach the exhaust system and get into the...
Page 353 Lift points for the vehicle Fig. 164 A: Lifting point at the front. B: Lifting point at rear for lifting the vehicle using a workshop hoist or floor jack. The vehicle may only be raised at the lift points shown in the illustration ⇒ fig.
Page 354 NOTICE To help prevent serious vehicle damage, never lift the vehicle by the engine oil pan, transmission housing, or by the front or rear axles or suspension. To help prevent damage to the underbody or chassis, always insert a rubber pad between the hoist and the lifting points.
Page 355: In An Emergency
In an emergency Introduction In this section you’ll find information about: Protecting yourself and the vehicle More information: Braking and parking Emergency closing and opening Vehicle tool kit Changing a wheel WARNING A vehicle breakdown in traffic is dangerous and creates a great risk for you, your passengers, and others.
Page 356 Protecting yourself and the vehicle Fig. 165 In the center of the instrument panel: Button for the emergency flashers. Please first read and note the introductory information and heed the WARNINGS Obey all legal requirements regarding protecting a broken-down vehicle. For example, turning on the emergency flashers and wearing a safety vest are mandatory in many countries.
Page 357 Always obey traffic laws that govern the use of emergency flashers where you are driving. If the emergency flashers are not working, a different method – as permitted by law – must be used to alert other motorists and cyclists to the breakdown. WARNING Disregarding the safety-related checklist may lead to accidents and serious personal injuries.
Page 358 Emergency closing and opening Introduction In this section you’ll find information about: Manually unlocking and locking the driver door Manually locking the passenger doors Opening the rear hatch from inside the luggage compartment Emergency release for the fuel filler flap ...
Page 359 Manually unlocking and locking the driver door Fig. 166 Door handle on driver door: Concealed lock cylinder (if applicable). Please first read and note the introductory information and heed the WARNINGS When locking the vehicle manually, all doors are locked. Keep the key turned in the locking position to close the windows and the power sunroof (convenience closing).
Page 360 Make sure that the door is locked. Repeat the procedure for other doors if necessary. Have the vehicle checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. The vehicle doors can be unlocked and opened separately from inside the vehicle by pulling the...
Page 361 Emergency release for the fuel filler flap Please first read and note the introductory information and heed the WARNINGS There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Page 362 Emergency release for the selector lever lock Fig. 171 Removing the selector gate cover. Fig. 172 Releasing the selector lever lock (versions A and B). Please first read and note the introductory information and heed the WARNINGS If the power supply fails (due to a dead vehicle battery, for example) and the vehicle has to be pushed or towed, the emergency release must be used to move the selector lever to Neutral (N).
Page 363 Slip the cover up and over the selector lever ⇒ Emergency release for the selector lever (version A) With the screwdriver from the vehicle tool kit, carefully push the release lever ⇒ fig. 172 A in the direction of the arrow and hold it in this position. Press the release button in the selector lever handle and shift the selector lever to Neutral (N).
Page 364: Vehicle Tool Kit
Vehicle tool kit Introduction In this section you’ll find information about: Storage Contents When securing the vehicle after a breakdown, always obey all applicable legal requirements. More information: Luggage compartment Trailer towing Working in the engine compartment In an emergency Changing a wheel WARNING Loose tools and other items in the vehicle tool kit and a loose spare (or compact spare) wheel...
Page 365 Storage Fig. 173 In the luggage compartment: Floor covering raised and secured. Please first read and note the introductory information and heed the WARNINGS The vehicle tool kit, spare wheel or compact spare wheel may be in one of several places under the floor covering in the luggage compartment.
Page 366 Contents Fig. 174 Contents of the vehicle tool kit. Please first read and note the introductory information and heed the WARNINGS The contents of the vehicle tool kit depend on the vehicle's equipment. The following describes the maximum contents. Contents of the vehicle tool kit ⇒ fig.
Page 367 Wheel trim Introduction In this section you’ll find information about: Hubcaps Wheel bolt caps Wheel covers More information: Exterior care and cleaning Vehicle tool kit Changing a wheel WARNING Unsuitable wheel covers and improper installation of wheel covers can cause accidents and severe injuries.
Page 368 Hubcaps Fig. 175 Pulling the hubcap off. Fig. 176 Twisting the hubcap off. Please first read and note the introductory information and heed the WARNINGS Depending on the vehicle model, the hubcaps can either be pulled off ⇒ fig. 175 or removed by twisting ⇒...
Page 369: Wheel Covers
Wheel bolt caps Fig. 177 Pulling cover caps off wheel bolts. Please first read and note the introductory information and heed the WARNINGS page 369. Take the wire clip out of the vehicle tool kit ⇒ Vehicle tool kit. Insert the wire clip through the opening of the cover cap ⇒ fig.
Page 370 Slide the lug wrench through the clip ⇒ fig. 178 and pull the wheel cover off in the direction of the arrow. Installing the wheel cover Make sure that the valve cutout is aligned with the tire valve, and press the wheel cover onto the wheel rim.
Page 371 Changing a wheel Introduction In this section you’ll find information about: Preparations for changing a wheel Wheel bolts Lifting the vehicle with the vehicle jack Removing the subwoofer Changing a wheel After changing a wheel Change a wheel by yourself only if the vehicle is parked in a safe location, you are familiar with safety procedures and the technical steps, and you have proper tools available.
Page 372 Always use a jack that has been approved by the manufacturer for your vehicle. Never use other jacks, even if they have been approved for use on other Volkswagen models. To reduce the risk of losing control, crashes, and serious personal injuries, never loosen the screws on rims with threaded rim rings.
Page 373: Wheel Bolts
6. Have all passengers exit and go to a safe place, such as behind a guard rail. 7. Block the diagonally opposite wheel with chocks or other suitable things. 8. If towing a trailer: Unhitch the trailer from the vehicle and park the trailer properly. 9.
Page 374 Important information regarding wheel bolts The design of rims and wheel bolts is matched to the factory-installed wheels. If different wheels are installed, wheel bolts with the right length and bolt head shape must be used. The attachment of the wheels and function of the brake system depend on this.
Page 375 Fig. 181 Jack in position at the left rear lift point. Please first read and note the introductory information and heed the WARNINGS The jack must be positioned at one of the 4 lift points marked on the vehicle body (2 on each side as shown in ⇒...
Page 376 Improper use of your vehicle jack can cause the vehicle to fall off the jack leading to serious personal injury. To help reduce the risk of serious personal injury: Use only jacks approved by Volkswagen for the vehicle. Other jacks might slip, even those approved for other Volkswagen models, but not for your vehicle.
Page 377 The subwoofer, if equipped, is located under the luggage compartment floor and must be removed to access the spare wheel. Removing the subwoofer Follow these steps in the order listed: 1. Raise and secure the luggage compartment floor ⇒ Storage. 2.
Page 378 Mounting a spare or compact spare wheel If the tire is a unidirectional tire, be sure to install it in the proper rolling direction ⇒ Tires and wheels. Place the spare wheel or compact spare wheel on the axle. Screw in the wheel bolts clockwise and tighten them slightly using the hexagonal socket in the screwdriver handle.
Page 379 Detailed information regarding fuse box layout is available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities. In general, one fuse can protect several loads. One load can also be protected by several fuses.
Page 380 Fuses in the vehicle Fig. 184 On the driver side in the instrument panel: Fuse box cover. Fig. 185 In the engine compartment: Fuse box cover 1 with tweezers 2. Please first read and note the introductory information and heed the WARNINGS Replace a blown fuse only with a fuse of the same amperage (same color and same imprint) and same overall size.
Page 381 Open fuse boxes must be protected from dirt and moisture. Dirt and moisture in fuse boxes can cause damage to the electrical system. The vehicle contains other fuses in addition to those mentioned in this section. Have these fuses replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Page 382 Replacing blown fuses Fig. 186 Blown fuse: A: Blade fuse. B: JCASE® fuse. Fig. 187 Removing or installing a blade fuse with the plastic tweezers: A: Blade fuse. B: JCASE® fuse. Please first read and note the introductory information and heed the WARNINGS Preparations Switch off the headlights, the ignition, and all electrical consumers.
Page 383 Depending on the type of fuse, slide the tweezers ⇒ fig. 187 or B onto the fuse from the side. Pull out the fuse. If the fuse is blown, replace the fuse with a new fuse of the same amperage (same color and same imprint) and same size ⇒...
Page 384: Replacing Light Bulbs
Indicator light Changing a light bulb requires a certain amount of skill. Therefore, Volkswagen recommends having the light bulb changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Special training and knowledge are generally required when other vehicle parts must be disassembled to replace a bulb, or when HID –...
Page 385 LEDs cannot be replaced. Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Page 386 When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds. WARNING Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
Page 387 Jump-starting Introduction In this section you’ll find information about: Jump-start terminal Using jumper cables If your engine does not start because the vehicle battery is dead, your vehicle's battery can be connected to the battery of another vehicle to start your engine (jump-starting). Check the battery acid level indicator on the vehicle battery before jump-starting ⇒...
Page 388 WARNING Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion: All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks.
Page 389 Jump-start terminal Fig. 188 In the engine compartment: Negative jump-start terminal - Please first read and note the introductory information and heed the WARNINGS The jump-start terminal for connecting the black jump-start cable is in the engine compartment ⇒ fig. 188 (–).
Page 390 The procedure for attaching and for removing the jumper cables is described below. Perform each of the following steps only in the order described, which follow the letters shown in the illustration ⇒ fig. 189 A – B – C – D. Attaching jumper cables 1.
Page 391 WARNING Improper use of jumper cables when jump-starting a vehicle with a dead battery can cause the battery to explode, leading to serious personal injury. To help reduce the risk of battery explosion: All work on the batteries or the electrical system in your vehicle can cause serious acid burns, fires, or electrical shocks.
Page 392 If the vehicle loses power while it is being towed, stop towing the vehicle immediately and contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.
Page 393 WARNING Towing a vehicle changes the way it handles and brakes. To help reduce the risk of an accident and serious personal injury, note the following: The driver of the vehicle that is being towed: – Since the brake booster also does not work when the engine is stopped, you will need to press harder on the brake pedal to slow down or stop.
Page 394 If the front and rear wheels cannot turn. If the vehicle battery is dead (because the electronic steering column lock engages and cannot be released). If you have to tow an automatic transmission vehicle more than 30 miles (50 km). WARNING It is not safe for children or other persons to ride in a vehicle that is being towed.
Page 395 When a commercial tow truck is being used, the vehicle must only be towed with the front wheels lifted off the ground. When not to tow your vehicle In the following situations, the vehicle cannot be towed and must be transported on a flatbed truck or trailer: If transmission fluid has leaked out of the transmission.
Page 396 Fig. 191 In the right front bumper: Screwing in the towing eye. Please first read and note the introductory information and heed the WARNINGS There is a threaded hole for the towing eye in the right front bumper ⇒ fig. 191.
Page 397 Installing the rear towing eye Fig. 192 In the right rear bumper: Removing the cover. Fig. 193 On the right rear bumper: Screwing in the towing eye. Please first read and note the introductory information and heed the WARNINGS There is a threaded hole for the towing eye in the right rear bumper ⇒ fig.
Page 398 NOTICE Always make sure the towing eye is screwed all the way into threaded hole so that it is secure. If not, it could be pulled out while your vehicle is being towed. Driving tips while towing Please first read and note the introductory information and heed the WARNINGS Towing requires some experience, especially when using a tow rope.
Page 399 Abbreviations Abbreviation Meaning 5S man 5-speed manual transmission 6S auto 6-speed automatic transmission 6S man 6-speed manual transmission Anti-lock Brake System Adaptive Front Lighting System Anti-Knock Index ANSI American National Standards Institute Anti-Slip Regulation Anti-Theft Alarm system Brake Assist System Cubic centimeter –...
Page 400 Media Device Interface (MEDIA-IN) Multifunction Display Newton meter – unit of measure for engine torque Research Octane Number – measurement of anti-knock resistance of gasoline Engine revolutions per minute (engine speed) Society of Automotive Engineers Manifold injection ® Turbocharged gasoline engine with direct fuel injection Extension of the Electronic Differential Lock system...