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Mitel 6865 Quick Start Manual
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Mitel 6865 Quick Start Manual

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Solutions that shine.
Mitel 6865 SIP Phone
Quickstart Guide
www.sunwire.ca

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Summary of Contents for Mitel 6865

  • Page 1 Solutions that shine. Mitel 6865 SIP Phone Quickstart Guide www.sunwire.ca...

  • Page 2: Table Of Contents

    Solutions that shine. Thank You for Choosing Sunwire! We pride ourselves on delivering the best service. Contents Phone Overview with Key Descriptions.............. Setting Up Your Voicemail..................Navigating Your Voicemail..................Most Common Phone Features................Telephone Feature * Codes..................www.sunwire.ca...

  • Page 3: Phone Overview With Key Descriptions

    Mitel 6865 SIP Phone Overview with Key Descriptions Key Description Message LED Indicator: Will ash red when a new voicemail message is received. Function keys: 8 free con gurable keys (some precon gured). Display: Monochrome screen Navigation key with selection key...
  • Page 4 Solutions that shine. Conference Call (3-way) key Call List key: Displays recent answered and unanswered calls. Redial key Line keys: Line keys are speci c to the phone being used. This means that having an active call on Line 1 does not a ect any other user’s ability to make a call out on Line 1 of their phone.

  • Page 5: Setting Up Your Voicemail

    www.sunwire.ca Setting Up Your Voicemail Choose a passcode and record your greetings. Accessing your Voicemail By default, your voicemail is set to answer after 5 rings. To access your voicemail, dial *98. To access another extensions voicemail, dial *98+Ext. To access your voicemail remotely, call your extension and press the * key when your voicemail answers.

  • Page 6: Navigating Your Voicemail

    Solutions that shine. Navigating Your Voicemail See the big picture behind your voicemail system. Dial *98 Main Menu Press 1 Press 3 Press 0 New Messages Greetings Mailbox Options During Playback Greetings Mailbox Options Press Function Press Function Press Function Change Passcode Rewind Record Greetings...

  • Page 7: Most Common Phone Features

    www.sunwire.ca Most Common Phone Features Learn how our most common features work. Log In / Log Out of your Extension This feature is most commonly used by individuals who share phone sets or those who wish to use their extension on di erent phones (and/or locations).
  • Page 8 Solutions that shine. Transferring Calls There are two methods of transferring a call: Attended (full) Transfer and Blind Transfer. An attended transfer allows you to speak with the individual you are transferring to prior to completing the transfer whereas a blind transfer simply sends the call. To complete an attended (full) transfer: 1.
  • Page 9 www.sunwire.ca Parking a Call Inbound calls can be parked (put on a public hold) by way of the bottom softkeys or by dialling: ##. Parking a call allows you or another user to pick up the call from any other device on the phone system. While on a call, you will nd a ‘Park’...

  • Page 10: Telephone Feature * Codes

    Solutions that shine. Telephone Feature * Codes Access features quickly using the following dial codes. Feature Dial Code Access Voicemail Anonymous Calling *67 + Number Call Forwarding Enabled *72 + Number Call Forwarding Disabled Park Call Answer Parked Call Dial Lot Number Extension Login Extension Logout Extension Login/Logout Toggle...
  • Page 11 Sunwire Inc. www.sunwire.ca If you require any further assistance, please contact our support team: tier2@sunwire.ca 1-833-727-6777...