Troubleshooting - Westinghouse WVE915SC User Manual

TROUBLESHOOTING

Faults
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for service. It may be possible to avoid a call by fixing the problem
yourself – and so continue cooking.
NOTE: We may charge for service even in the guarantee period if your problem is due to the causes listed below.
PROBLEM
Oven or grill not working
Oven not heating enough
Light & fans on continuously
Oven not working
Oven light not working
Cooker smoking when
first used
Too much condensation
building up when baking
Smells when first using oven
Timer flashing
Shelf or telescopic runner
slides out when door is
opened
Oven seal is loose
NOTE: Only authorised personnel should carry out servicing. If the household fuse continues to blow, call the
Customer Care Centre.
Further information
When you need information, service or replacement parts or have a warranty enquiry, please contact the Customer
Care Centre:
• Australia - 1300 363 640, 8.00am - 5.00pm EST Monday to Friday
• New Zealand - 09 573 2384, 8.00am - 5.00pm EST Monday to Friday
Please have the following information ready: Model, Model Number & Serial Number. This is shown on the data plate
which is visible when the oven door is open.
POSSIBLE CAUSE
Power not turned on
Household fuse blown
Controls incorrectly set
Circuit breaker tripped
Clock not set
Demo Mode 'ON'
(for WVE915SCA, WVEP916, WVEP917)
Child Lock 'ON'
(for WVE915SCA, WVEP916, WVEP917)
Foil or trays on bottom of oven
Timer not in manual mode
Timer not in manual mode
Household fuse blown
Household fuse blown
Circuit breaker tripped
Lamp blown or loose in socket
Protective oils being removed
Too much water used when cooking
Protective oils being removed
Power failure or interruption
Oven cavity is not level with the ground.
The oven seal is only attached at each
corner. It may seem like a loose fit but
when the oven door is closed it will
function correctly
WHAT TO DO
Switch on electricity
Check fuses
Reset controls
Check circuit breaker
Set time of day on timer
Deactivate DEMO Mode. Refer to 'Using
your oven'
Deactivate Child Lock. Refer to 'Using
your oven'
Remove foil or trays
Set timer to manual mode
Set timer to manual mode
Check fuses
Check fuses
Check circuit breaker
Replace or tighten lamp
Turn grill on high for 30 mins and then
the oven on 220°C for 1 hour
Reduce amount of water
Leave oven door open after cooking
This is normal
Reset time of day
Perform a check using a level to verify
cause (refer to installation section).
If not level refer to installer
No action necessary
TROUBLESHOOTING
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