Philips HDR3700/05 User Manual page 93

E2N41BN_EN.book Page 93 Wednesday, July 2, 2008 4:36 PM
Symptom
There is no sound, or no subtitle.
Playback does not start from the beginning.
HDD playback suddenly stops.
Playback cannot be performed.
There is no sound, or no subtitle.
Digital audio setting cannot be changed to
main audio (L), sub audio (R) or combination
of both.
Audio language or the subtitle language of the
DVD cannot be changed.
Angles cannot be changed.
The disc cannot be played back on other
player even though it is finalised properly.
Titles cannot be edited or deleted.
Dubbing cannot be executed.
Titles cannot be edited or deleted.
The capacity of the disc doesn't increase even
if the recorded programme is deleted.
Dubbing cannot be executed.
The remote control does not function.
Remedy
• Turn on all connected devices.
• Check if the external input channel is set correctly.
• Check if the connections are made securely and correctly.
• If using the HDMI connection, sound is not output when "HDMI Audio" is
set to "OFF".
• Check the RCA audio cable connection. If you are using HDMI-DVI
conversion cable, you must connect the RCA audio cable, too.
• If using the HDMI connection, check whether the output format of this
unit (HDMI FORMAT) matches the supported input format of other
connected device.
• Resume function may be activated. Refer to page 54 to cancel the
resume point.
• When DVD recording finishes during HDD playback, the unit will stop the
HDD playback, and start writing data to the DVD. This is not a
malfunction.
• Check if the playable disc is inserted.
• Check if the disc is loaded correctly with the labelled side facing up.
• Discs made on other devices or on personal computers cannot be
played back on this unit unless it is finalised on the device.
• Even if it is finalised, the performance of those discs are not guaranteed
on this unit.
• The disc may be dirty or flawed. Clean the disc.
• Check if all the connections are made correctly.
• Check "Parental Lock" setting. (See page 75.)
• Playback of DVD is prohibited from 2 minutes before the programmed
start time of a timer recording when the recording media is DVD.
• Check if all the connections are made correctly.
• Check if the "Disc Audio" is set correctly. (See page 76.)
• There is a possibility that the selected subtitle language is not supported
by the disc.
• If the audio source is in the Dolby Digital format, set "Dolby Digital"
setting to "PCM" in "Disc Playback" menu. (available only for DVD)
(See page 76.)
• Multilingual subtitles are not supported by the disc.
• Some audio languages or the subtitle languages can be changed only
from the disc menu. Please refer to the disc's manual.
• Even though the multi-angle feature is supported by the disc, that does
not mean all the scenes are shot from multi-angles. Changing angles is
available only for those scenes shot from the multi-angle.
• Some DVD players do not play back the disc made on other recorder.
Refer to the manual of the unit.
• The titles or the disc itself may be protected. Cancel the protection by
following the steps on page 69 for title protection and page 44 for disc
protection.
• When the number of the titles or the chapters exceeds the maximum
recordable number, the dubbing will not be executed.
• The titles in the DVD+R/-R cannot be edited or deleted if they are
finalised. If it is DVD-RW, undo the finalisation by following the steps on
pages 44 - 45.
• With DVD+RW/-RW, the disc space will increase only when the last title
is deleted. With DVD-R/+R, deleting a title will not increase the disc
space.
• Check if the disc is compatible for recording. (See page 25.)
• No batteries in the remote control or the batteries may be weak. Replace
the batteries.
• Make sure there is no obstacle between the remote control and the unit.
• Try getting closer to the unit. (See page 11.)
• If above solutions do not solve the problem, please call an Authorised
Service Centre.
93
EN