D-Link DCS-935L User Manual
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D-Link DCS-935L User Manual

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Version 1.0 | 11/18/2014
User Manual
HD Wi-Fi Camera
Cloud Camera
DCS-935L

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Summary of Contents for D-Link DCS-935L

  • Page 1 Version 1.0 | 11/18/2014 User Manual HD Wi-Fi Camera Cloud Camera DCS-935L...

  • Page 2: Manual Overview

    Manual Overview D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Information in this document may become obsolete as our services and websites develop and change.

  • Page 3: Safety Instructions

    Follow the safety guidelines below: • Do not spill food or liquids on product, and never operate the product in a wet environment. If the product gets wet, see the appropriate section in your troubleshooting guide. • Operate the product only from the type of external power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your local power company. • Use only the power adapter that came with the product. Using another adapter, not recommended by the manufacturer, may damage the product and invalidate the warranty. • To help prevent an electric shock, plug the product into properly grounded electrical outlets. • Observe power strip ratings. Make sure that the total ampere rating of all products plugged into the power strip does not exceed 80 percent of the ampere ratings limit for the power strip. • To help protect your product from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). D-Link DCS-935L User Manual...

  • Page 4: Warnings

    INCLUDING BUT NOT LIMITED TO, BROADBAND INTERNET SUBSCRIPTION SERVICES AND PRODUCTS; MOBILE INTERNET SUBSCRIPTION SERVICES, COVERAGE AND PRODUCTS; CAMERA MANAGEMENT SOFTWARE, AND; A NETWORK CONNECTION. D-LINK HAS NO CONTROL OVER SUCH SERVICES AND PRODUCTS AND EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR THE FAILURE OF THE DEVICE OR ANY FEATURE THEREOF RESULTING FROM THE FAILURE OF ANY THIRD-PARTY SERVICE OR PRODUCT.

  • Page 5: Table Of Contents

    Time and Date ..............42 Zero Configuration Setup ............15 Day/Night Mode ..............43 Mobile App Setup ..............18 Maintenance ................44 Mounting the Camera...............19 Admin ..................44 Direct Connect Mode ..............20 System ..................45 What is mydlink? .................21 Firmware Upgrade ..............46 Live Video ..................22 Status ....................47 Camera Status ................23 Device Info ................47 System Log ................48 Configuration ..............24 D-Link DCS-935L User Manual...
  • Page 6 What is WEP? ................50 What is WPA? ................51 Troubleshooting ..............52 Wireless Basics ..............54 Wireless Modes ................58 Networking Basics ............59 Check your IP address ...............59 Statically Assign an IP Address ..........60 Technical Specifications ..........62 Contacting Technical Support ........64 Warranty ................65 Registration ..............72 D-Link DCS-935L User Manual...

  • Page 7: Product Overview

    If any of the above items are missing, please contact your reseller. Note: Using a power supply with a different voltage than the one included with your DCS-935L will cause damage and void the warranty for this product. Note: You can power this camera with a USB battery that supplies 5 V and at least 1.5 A of power.

  • Page 8: Minimum Requirements

    Note: With an iPhone, iPad, or Android smartphone or tablet and the mydlink Lite mobile app, a PC is not required for setup. Refer to “Mobile App Setup” on page 18. Also, Direct Connection requires no Internet connection and no router. Refer to “Direct Connect Mode” on page 20. D-Link DCS-935L User Manual...

  • Page 9: Introduction

    Section 1 - Product Overview Introduction The DCS-935L HD Wi-Fi Camera is a versatile surveillance solution for your home or small office. Unlike a standard webcam, the DCS-935L is a complete system with a built-in CPU and Web server that transmits high quality video images. The IR LEDs provide around-the-clock surveillance regardless of existing lighting conditions. The DCS-935L can be accessed remotely, and controlled from any PC/Notebook over your local network or through the Internet using a Web browser. The simple installation and intuitive Web-based interface offer easy integration with your 802.11ac/n/g wireless network. The DCS-935L also comes with remote monitoring and motion/sound detection features for a complete and cost-effective home security solution. D-Link DCS-935L User Manual...

  • Page 10: Features

    Broad Range of Applications With today’s high-speed Internet services, the DCS-935L provides the ideal solution for delivering live video images over the Intranet and Internet for remote monitoring. It allows remote access using a Web browser for live image viewing, and also allows the administrator to manage and control the network camera anytime, anywhere in the world. Many applications exist, including industrial and public monitoring of homes, offices, banks, hospitals, child-care centers, and amusement parks. D-Link DCS-935L User Manual...

  • Page 11: Hardware Overview

    Section 1 - Product Overview Hardware Overview Front View Microphone IR LEDs Camera Lens Light Sensor D-Link DCS-935L User Manual...

  • Page 12: Rear View

    Section 1 - Product Overview Rear View Direct LED & Button Power & Link LED Power Connector (Micro USB Port ) Reset Button WPS LED & Button Camera Stand D-Link DCS-935L User Manual...

  • Page 13: Installation

    10 seconds while the device is powered on. If you are returning the device to the place of purchase, please perform the hard reset procedure to clear the device of any personal data. D-Link DCS-935L User Manual...

  • Page 14: Wireless Installation Considerations

    2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters), at a 45-degree angle appears to be almost 3 feet (1 meter) thick. At a 2-degree angle, it looks over 46 feet (14 meters) thick. Position your devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception. 3. Building Materials make a difference. A solid metal door or aluminum studs may weaken the wireless signal. Try to position your access points, wireless routers, and other networking devices where the signal passes through drywall or open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (fish tanks), mirrors, file cabinets, brick, and concrete will degrade your wireless signal. 4. Keep your product at least 3-6 feet or 1-2 meters away from electrical devices or appliances that generate RF noise. 5. If you are using 2.4GHz cordless phones or other radio frequency sources (such as microwave ovens), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use. D-Link DCS-935L User Manual...

  • Page 15: Zero Configuration Setup

    After setup is complete, you can remotely access your camera from the website (http://www.mydlink.com). If you do not have a D-Link Cloud Router, skip to “Mobile App Setup” on page 18. To learn more about mydlink, refer to “What is mydlink?” on page 21.
  • Page 16 Section 2 - Installation Add Your Camera to Your mydlink Account From a computer connected to the Internet, open a Web browser (e.g., Internet Explorer, Chrome, Firefox or Safari) and go to http://www.mydlink.com. Sign in to your mydlink account. The mydlink page will automatically check for new devices. Once mydlink detects your camera, a notice will appear that says, Zero Configuration (at the bottom of the screen). Click the notification to continue. D-Link DCS-935L User Manual...
  • Page 17 If you are interested in advanced configuration of your camera, skip to “Accessing the Web Configuration Utility” on page 24. *Note: If you notice a white haze when viewing in night vision mode, the night vision light on the camera may be reflecting off a nearby surface. Try repositioning and aiming the camera. D-Link DCS-935L User Manual...

  • Page 18: Mobile App Setup

    Follow the onscreen prompts to set up and install your camera. mydlink Requirements: for mydlink and mydlink app requirements refer to: www.mydlink.com mydlink Home App (Free) The DCS-935L is also compatible with the mydlink Home app, which allows your camera to work together with other mydlink Home compatible devices. Search for the words mydlink Home on the App Store or Google Play. Download and install the app on your smartphone or tablet when connected to the Internet.

  • Page 19: Mounting The Camera

    Note: If the wall is made out of concrete, before inserting the screws, insert the plastic anchors to support the screws. Step 2 Place the mounting base over the screws that are inserted into the wall or ceiling. Make sure to fit the screw- heads over the big holes in the base, and slide the mounting base downward to lock it firmly into place. Lightly pull the base forward to make sure that it is locked. Adjust the angle of the camera as needed. D-Link DCS-935L User Manual...

  • Page 20: Direct Connect Mode

    You can now use the mydlink Lite app to view video from your camera, as long as your mobile device is within wireless range. Don’t forget to turn off Direct Connect mode when you are finished using your DCS-935L as a portable camera. Press and hold the Direct LED & Button for at least five seconds to turn off Direct Connect. This will ensure that your mobile device will return to normal operation with Internet access, and you can easily connect your camera to your W-Fi network when you return home. D-Link DCS-935L User Manual...

  • Page 21: What Is Mydlink

    Lite app, you will be able access the camera with your mobile device. If you do not have a D-Link Cloud Router, download the free mydlink Lite app for mobile app setup. (Refer to “Mobile App Setup” on page 18.) The app will guide you step-by-step through the camera setup process, allowing you to register your camera with mydlink. Then you can access the camera with your mobile device.

  • Page 22: Live Video

    • In Mac OS X 10.7.x, Java applets are disabled by default. Click the Finder > Applications > Utilities > Java Preferences and check the Enable applet plug-in and Web Start applications option. • The ActiveX® controls in IE will install automatically if needed. We suggest that you make sure that you have enabled the related options in Tools > Internet Options > Security > Custom Level. D-Link DCS-935L User Manual...

  • Page 23: Camera Status

    Power Connected to • If it is solid red, reconnect your camera to your router. the network Refer to ”Zero Configuration Setup” on page 15. Green Blinking Network traffic • If the Power LED is off, check the power source. WPS not in use Blue Successfully connected Blinking Trying to connect Direct mode is enabled Direct Green Direct mode is disabled D-Link DCS-935L User Manual...

  • Page 24: Configuration

    OK. Note: If you are directly connecting your PC to the camera, the default IP address is 10.255.255.1. If the camera is connected to a router or network, a different IP address may have been assigned. D-Link DCS-935L User Manual...

  • Page 25: Live Video

    Live Video The Live Video page lets you view the live video stream from your camera. For information on adjusting the video quality, refer to “Audio and Video” on page 35. Video Select the video compression format that you Compression prefer for viewing the live video from your Format: camera. Click H.264 or MJPEG. Language: You can select a preferred language for the Web interface from this drop-down menu. D-Link DCS-935L User Manual...
  • Page 26 Click to send the sounds detected by the camera’s microphone to the PC’s speakers so you can listen to the audio. IR LED On/Off Turns the Infrared lights on or off. (This button only appears when you enable the manual IR option, which can be found under the Setup > Day/ Night Mode section. Refer to “Day/Night Mode” on page 43.) Zoom Zooms in or out of the picture. Click the button (1x, 2x, etc.) to adjust the level of digital zoom applied to the image. D-Link DCS-935L User Manual...

  • Page 27: Setup

    Setup Wizard: Internet. Refer to “Internet Connection Setup Wizard” on page 28. Manual Internet Click to manually set up your camera’s internet Connection connection and/or modify your network settings, Setup: and skip to “Network” on page 30. D-Link DCS-935L User Manual...

  • Page 28: Internet Connection Setup Wizard

    Invalid gateway settings may cause the failure of transmissions to a different subnet. Primary DNS: Primary domain name server that translates names to IP addresses. Secondary DNS: Secondary domain name server to backup the Primary DNS. • PPPoE: If your camera is connected to the Internet through a DSL modem, you may check the box by PPPoE. Enter the User ID and Password provided (Most DSL providers use PPPoE.) by your ISP for your PPPoE account. Click Next to continue. D-Link DCS-935L User Manual...
  • Page 29 Select the Time Zone that the camera is located in so that scheduled events will occur at the correct time. Click Next to continue. A summary of the options you selected is displayed for confirmation. If the settings look correct, click Next. Otherwise, click Back to make changes. D-Link DCS-935L User Manual...

  • Page 30: Network

    PPoE.) Check the box to enable PPPoE, and enter the User ID (username) and Password for your PPPoE account. You can get this information from your ISP. Port Settings: You can configure which ports to use for HTTP and RTSP (Real Time Streaming Protocol) access to the camera. For example, you may configure a second HTTP port for video streaming that will allow you to connect to the camera using a standard Web browser. The port can be set to a number other than the default TCP port of 80. A corresponding port must be opened on the router. For example, if the port is changed to 1010, users must type http://192.168.0.100:1010 instead of just http://192.168.0.100. D-Link DCS-935L User Manual...
  • Page 31 Specify the HTTP, HTTPS, and RTSP ports you wish to use for UPnP port forwarding. Bonjour: Check the Bonjour Enable box to enable automatic discovery of devices on the LAN (local area network). Note: Bonjour software comes built-in with Apple’s OS X and iOS. It can be installed on computers running Microsoft Windows. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 32: Wireless Setup

    None, WEP, WPA-PSK, or WPA2-PSK. Cipher Type: If you chose WPA-PSK or WPA2-PSK, select either TKIP or AES encryption, based on the encryption method your wireless network uses. Pre-Shared Key: Enter the key (password) for your wireless network. Click the Save Settings button to save your changes. D-Link DCS-935L User Manual...

  • Page 33: Dynamic Dns

    Enter the Password you use to connect to the DDNS server. Timeout: You can control how frequently the camera notifies the DDNS server of its global IP address by entering a number, in hours, used to trigger periodic updates. Status: Displays the connection status as Enabled or Disabled. Click the Save Settings button to save your changes. D-Link DCS-935L User Manual...

  • Page 34: Image Setup

    Saturation: Allows you to adjust the color saturation level. Hue: Allows you to adjust the hue (shift the color value) of the video. B/W: Changes the color images recorded by the camera to black and white. Flip: Check this box to vertically flip the image. If the camera is installed upside down, both Flip Image and Mirror should be checked. Click the Save Settings button to save your changes. D-Link DCS-935L User Manual...

  • Page 35: Audio And Video

    Bit Rate/JPEG Select the Bit Rate (H.264) or JPEG Quality (MJPEG) for the video stream. Higher Quality: bit rates and JPEG quality requires more bandwidth. Frame Rate: Select the frame rate (frames per second) to use for the video stream. Higher FPS offers better quality, but requires more bandwidth to stream. RTSP URL: The URL used to connect to the camera when viewing streaming media from QuickTime or a mobile device. Microphone Check the box by Microphone Enable to hear audio from the camera’s microphone. Enable: Volume: Select a number from the Volume drop-down menu to adjust the volume of the audio from the camera. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 36: Motion Detection

    Motion Area to clear a selected region and prevent the camera from monitoring that area of the picture. Clear: Click Clear to delete all defined motion detection areas. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 37: Sound Detection

    Select Enable to activate the sound detection feature of your camera. Sound Detection: Specify the volume level that a sound must exceed in order to trigger sound Detection Level: detection. The higher the number selected, the less sensitive the camera will be. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 38: Mail

    Note: You can also use STARTTLS, which will use SMTP server port number 587. If you want to use a Yahoo SMTP server, the SMTP server address will be different between each registered region, and only SMTP port 465 is supported for SSL-TLS. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 39: Ftp

    Enter the destination path/folder to save files to on the FTP server. Passive Mode: Click Yes to enable the passive mode. This may help you reach your FTP server if your camera is behind a router protected by a firewall. Test FTP Server: Click Test to send a test JPEG snapshot to the FTP server specified above, and to make sure that your settings are correct. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 40: Snapshot

    Only During: Check the box by Only During to set a schedule for taking snapshots. Then check the box(es) to select a day or days, and choose a starting and ending time from the drop-down menus. Snapshot Type: Select whether to take a single snapshot or to take six snapshots with a selectable interval between them. Target: Select where you want the snapshot to be sent. It may be uploaded to an FTP server or sent to an e-mail address. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 41: Video Clip

    Video Clip: Here you can specify how many seconds of video to record before and after the event. Target: Select where you want the video clip to be sent. It may be uploaded to an FTP server or sent to an e-mail address. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 42: Time And Date

    If Synchronize NTP Server is not enabled, you can set the date and time for the Time Manually: system clock manually. If you check the box to Set Date and Time Manually, you will see the option to Copy Your Computer’s Time Settings. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 43: Day/Night Mode

    Click to allow the camera to always use Night Mode. Mode: Day Mode Click Day Mode Schedule and use the drop-down menus to set a schedule Schedule: for your camera. This allows the camera to use Day mode during the times you specify. The camera will automatically switch to Night mode outside the times you specify. Click Save Settings to save your changes. D-Link DCS-935L User Manual...

  • Page 44: Maintenance

    To create a new user, enter a User Name, Password, retype the password, and then click Add. A maximum of eight user accounts can be created. User List: Displays the account names for authorized users. The administrator can modify or delete an account by clicking on its edit or trash icon. D-Link DCS-935L User Manual...

  • Page 45: System

    Click Reboot the Device to reboot the camera. Device: Schedule Reboot: Check the box to schedule the camera to reboot according to a specified schedule. Select the day(s) and time you want the camera to automatically reboot, and click Save. D-Link DCS-935L User Manual...

  • Page 46: Firmware Upgrade

    Section 4 - Configuration Firmware Upgrade Your current firmware version and date will be displayed on your screen. A firmware upgrade may be available for your camera. You can click on the link to go to the D-Link Support Page and check for the latest firmware versions available. To upgrade firmware on your DCS-935L, download and save the latest firmware version from the D-Link Support Page to your local hard drive. Establish the File Path by clicking the Browse... button and locating the file. Then click Upload to begin the firmware upgrade. D-Link DCS-935L User Manual...

  • Page 47: Status

    Section 4 - Configuration Status Device Info This section displays information about your camera and its current network and wireless status. D-Link DCS-935L User Manual...

  • Page 48: System Log

    Section 4 - Configuration System Log The system log records network events that have occurred. D-Link DCS-935L User Manual...

  • Page 49: Event Log

    Section 4 - Configuration Event Log The event log records camera events that have occurred. D-Link DCS-935L User Manual...

  • Page 50: Wireless Security

    Wireless Security This section will show you the different levels of security you can use to protect your data from intruders. The DCS-935L offers the following types of security: • WPA2-PSK (Pre-Shared Key) • WPA-PSK (Pre-Shared Key) • WEP (Wired Equivalent Privacy) What is WEP? WEP stands for Wired Equivalent Privacy. It is based on the IEEE 802.11 standard and uses the RC4 encryption algorithm. WEP provides security by encrypting data over your wireless network so that it is protected as it is transmitted from one wireless device to another. To gain access to a WEP network, you must know the key. The key is a string of characters that you create. When using WEP, you must determine the level of encryption. The type of encryption determines the key length. 128-bit encryption requires a longer key than 64-bit encryption. Keys are defined by entering in a string in HEX (hexadecimal - using characters 0-9, A-F) or ASCII (American Standard Code for Information Interchange – using alphanumeric characters) format. ASCII format is provided so you can enter a string that is easier to remember. The ASCII string is converted to HEX for use over the network. Four keys can be defined so that you can change keys easily. D-Link DCS-935L User Manual...

  • Page 51: What Is Wpa

    Section 5 - Security What is WPA? WPA, or Wi-Fi Protected Access, is a Wi-Fi standard that was designed to improve the security features of WEP (Wired Equivalent Privacy). The two major improvements over WEP: Improved data encryption through the Temporal Key Integrity Protocol (TKIP). TKIP scrambles the keys using a hashing algorithm and, by adding an integrity-checking feature, ensures that the keys haven’t been tampered with. WPA2 is based on 802.11i and uses Advanced Encryption Standard instead of TKIP. User authentication, which is generally missing in WEP, through the extensible authentication protocol (EAP). WEP regulates access to a wireless network based on a computer’s hardware-specific MAC address, which is relatively simple to be sniffed out and stolen. EAP is built on a more secure public-key encryption system to ensure that only authorized network users can access the network. WPA-PSK/WPA2-PSK uses a passphrase or key to authenticate your wireless connection. The key is an alpha-numeric password between 8 and 63 characters long. The password can include symbols (!?*&_) and spaces. This key must be the exact same key entered on your wireless router or access point. D-Link DCS-935L User Manual...

  • Page 52: Troubleshooting

    Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly. Please confirm the power for the devices are well connected and functioning properly. D-Link DCS-935L User Manual...
  • Page 53 Section 6 - Troubleshooting 5. Why does my DCS-935L work locally but not remotely? This might be caused by the firewall protection. Check the Internet firewall with your system administrator. The firewall may need to have some settings changed in order for the network camera to be accessible outside your local LAN. Make sure that the network camera isn’t conflicting with any Web server you may have running on your network. The default router setting might be a possible reason. Make sure that the configuration of the router settings allow the network camera to be accessed outside your local LAN. 6. Why does a series of broad vertical white lines appear through out the image?

  • Page 54: Wireless Basics

    Appendix A - Wireless Basics Wireless Basics D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to securely access the data you want, when and where you want it. You will be able to enjoy the freedom that wireless networking delivers. A wireless local area network (WLAN) is a cellular computer network that transmits and receives data with radio signals instead of wires. Wireless LANs are used increasingly in both home and office environments, and in public areas such as airports, coffee shops and universities. Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently. Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users. Under many circumstances, it may be desirable for mobile network devices to link to a conventional Ethernet LAN in order to use servers, printers or an Internet connection supplied through the wired LAN. A Wireless Router is a device used to provide this link.
  • Page 55 Wireless or WiFi technology is another way of connecting your computer to the network without using wires. WiFi uses radio frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or office network. Why D-Link Wireless? D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link delivers the performance you need at a price you can afford. D-Link has all the products you need to build your network. How does wireless work? Wireless works in a way that is similar to how cordless phones work, through radio signals, to transmit data from point A to point B. But wireless technology has restrictions as to how you can access the network. You must be within the wireless network range area to be...
  • Page 56 Appendix A - Wireless Basics Who uses wireless? Wireless technology as become so popular in recent years that almost everyone is using it, whether it’s for home, office, business, D-Link has a wireless solution for it. Home • Gives everyone at home broadband access • Surf the Web, check email, instant message, and etc • Gets rid of the cables around the house • Simple and easy to use Small Office and Home Office • Stay on top of everything at home as you would at office • Remotely access your office network from home • Share Internet connection and printer with multiple computers • No need to dedicate office space D-Link DCS-935L User Manual...
  • Page 57 If you have a two-story home, you may need a repeater to boost the signal to extend the range. Eliminate Interference Place home appliances such as cordless telephones, microwaves, and televisions as away as possible from the router/access point. This would significantly reduce any interfere that the appliances might cause since they operate on same frequency. Security Don’t let you next-door neighbors or intruders connect to your wireless network. Secure your wireless network by turning on the WPA or WEP security feature on the router. Refer to product manual for morel information on how to set it up. D-Link DCS-935L User Manual...

  • Page 58: Wireless Modes

    An Infrastructure network contains an Access Point or wireless router. All the wireless devices, or clients, will connect to the wireless router or access point. An Ad-Hoc network contains only clients, such as laptops with wireless cardbus adapters. All the adapters must be in Ad-Hoc mode to communicate. D-Link DCS-935L User Manual...

  • Page 59: Networking Basics

    • This will display the IP address, subnet mask, and default gateway of your adapter. Windows® 7/Vista® Users • Click Start, type cmd in the search box and then click OK. • At the prompt, type ipconfig and press Enter. • This will display the IP address, subnet mask, and default gateway of your adapter. If the address is 0.0.0.0, check your adapter installation, security settings, and the settings on your router. Some firewall software programs may block a DHCP request on newly installed adapters. D-Link DCS-935L User Manual...

  • Page 60: Statically Assign An Ip Address

    • Set Default Gateway the same as the LAN IP address of your router or gateway. • Set Primary DNS the same as the LAN IP address of your router or gateway. • The Secondary DNS is optional (you may enter a DNS server from your ISP). • Click OK to save your settings. D-Link DCS-935L User Manual...
  • Page 61 If you are using Windows Vista, click on Manage network connections along the left panel in the window. For Windows® 7, click on Change adapter settings. • Right-click on the Local Area Connection which represents your D-Link wireless network adapter which will be connected to your network.

  • Page 62: Technical Specifications

    • Bonjour • UPnP RESOLUTION • UPnP Port Forwarding • 1280 x 720 : 30 fps • RTP • 800 x 600 : 30 fps • RTSP • 720 x 480 : 30 fps • RTCP • 640 x 480 : 30 fps • HTTP for configuration • 320 x 240 : 30 fps WIRELESS CONNECTIVITY LENS • 802.11ac/n/g Wireless with WEP, WPA-PSK, WPA2-PSK Security • Focal Length: 2.38 mm, F2.4 D-Link DCS-935L User Manual...
  • Page 63 • CE LVD • Up to 4x 3A CONTROL • AGC (Auto Gain Control) • AWB (Auto White Balance) • AES (Auto Electronic Shutter) POWER • Input: 100-240 V AC, 50/60 Hz • Output: 5 V DC, 1.2 A • DC power adapter DIMENSIONS • 2.63 x 3.33 x 4.92 in (66.8 x 84.5 x 124.85 mm) WEIGHT • 5.6 ounces (160 grams) ± 5% POWER CONSUMPTION • 3.5 watts maximum ± 5% D-Link DCS-935L User Manual...

  • Page 64: Contacting Technical Support

    Before you contact technical support, please have the following ready: • Model number of the product (e.g. DCS-935L) • Hardware Revision (located on the label on the bottom of the Network Camera (e.g. rev B1)) • Serial Number (s/n number located on the label on the bottom of the Network Camera). You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues. For customers within the United States: For customers within Canada: Phone Support: Phone Support: (877) 453-5465 (866) 354-6599 Internet Support: Internet Support: http://support.dlink.com http://support.dlink.ca D-Link DCS-935L User Manual...

  • Page 65: Warranty

    The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Link’s option, to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions. If a material defect is incapable of correction, or if D-Link determines that it is not practical...
  • Page 66 Submitting A Claim (USA): The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined below: • The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.
  • Page 67 • Customers need to provide their receipt (proof of purchase) even if the product is registered. Without a receipt, no warranty service will be done. The registration is not considered a proof of purchase. • The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered. • The customer must obtain a Case ID Number from D-Link Technical Support at 1-800-361-5265, who will attempt to assist the customer in resolving any suspected defects with the product. If the product is considered defective, the customer must obtain a Return Material Authorization (“RMA”) number by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.ca/. • After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the product and will not ship D-Link DCS-935L User Manual...
  • Page 68 Appendix E - Warranty back any accessories. • The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will be rejected by D-Link. Products shall be fully insured by the customer and shipped to D-Link Networks, Inc., 2525 Meadowvale Boulevard Mississauga, Ontario, L5N 5S2 Canada. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via Purolator Canada or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in Canada, otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming. • RMA phone number: 1-800-361-5265 Hours of Operation: Monday-Friday, 9:00AM – 9:00PM EST...
  • Page 69 Limited Warranty provides specific legal rights and you may also have other rights which vary from state to state. Trademarks: D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their respective owners. Copyright Statement: No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice. Copyright 2014 by D-Link Corporation/D-Link Systems, Inc. All rights reserved. D-Link DCS-935L User Manual...
  • Page 70 • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTICE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. D-Link DCS-935L User Manual...
  • Page 71 Appendix E - Warranty For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office. Industry Canada Statement: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This device has been designed to operate with an antenna having a maximum gain of 2 dB. Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms. D-Link DCS-935L User Manual...

  • Page 72: Registration

    Appendix F - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.0 November 18, 2014 D-Link DCS-935L User Manual...

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