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D-Link DCS-934L User Manual

Day/night wi-fi network camera cloud camera
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Version 1.0 | February 24, 2015

User Manual

Day/Night Wi-Fi Network Camera
Cloud Camera
DCS-934L

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  Summary of Contents for D-Link DCS-934L

  • Page 1: User Manual

    Version 1.0 | February 24, 2015 User Manual Day/Night Wi-Fi Network Camera Cloud Camera DCS-934L...
  • Page 2: Preface

    Preface D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Information in this document may become obsolete as our services and websites develop and change.
  • Page 3: Safety Instructions

    80 percent of the ampere ratings limit for the power strip. • To help protect your product from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). D-Link DCS-934L User Manual...
  • Page 4: Warnings

    INCLUDING BUT NOT LIMITED TO, BROADBAND INTERNET SUBSCRIPTION SERVICES AND PRODUCTS; MOBILE INTERNET SUBSCRIPTION SERVICES, COVERAGE AND PRODUCTS; CAMERA MANAGEMENT SOFTWARE, AND; A NETWORK CONNECTION. D-LINK HAS NO CONTROL OVER SUCH SERVICES AND PRODUCTS AND EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR THE FAILURE OF THE DEVICE OR ANY FEATURE THEREOF RESULTING FROM THE FAILURE OF ANY THIRD-PARTY SERVICE OR PRODUCT.
  • Page 5: Table Of Contents

    Camera Setup Wizard ..............18 FTP ....................40 Windows Users ..............18 Time and Date ..............42 Mac Users................19 Day/Night Mode ..............43 Manual Installation ..............20 Maintenance ................44 WPS - Push Button Setup ............21 Admin ..................44 Mounting the Camera...............22 System ..................45 Firmware Upgrade ..............46 D-Link DCS-934L User Manual...
  • Page 6 Table of Contents Status ....................47 Device Info ................47 Active User ................48 Configuring the DCS-934L without mydlink ....49 Wireless Security .............55 What is WEP? ................55 What is WPA? ................56 Troubleshooting ..............57 Networking Basics ............59 Check your IP address ...............59 Statically Assign an IP Address ..........60 Technical Specifications ..........62...
  • Page 7: Product Overview

    If any of the above items are missing, please contact your reseller. Note: Using a power supply with a different voltage than the one included with your DCS-934L will cause damage and void the warranty for this product. D-Link DCS-934L User Manual...
  • Page 8: Minimum Requirements

    • Chrome™ Windows® Users: Make sure you have the latest version of Java installed and enabled. Visit www.java.com to download the latest version. • A router (D-Link Cloud Router is recommended) Network Device and Service • An Internet connection •...
  • Page 9: Introduction

    Introduction The DCS-934L Day & Night Wi-Fi Camera is a complete surveillance solution for your home or small office. The built-in night vision gives you 24 hour surveillance complete with motion and sound detection. It’s mydlink enabled too, so you can check on your camera anytime, anywhere from any PC, tablet, or mobile phone.
  • Page 10: Features

    • mydlink enabled so you can check on your camera anytime, anywhere • View and manage your camera through the mydlink website • Supports the mydlink Lite and mydlink+ apps for remote viewing on your mobile device D-Link DCS-934L User Manual...
  • Page 11: Hardware Overview

    Section 1 - Product Overview Hardware Overview Front View Light Sensor IR LEDs Camera Lens Microphone Camera Stand D-Link DCS-934L User Manual...
  • Page 12: Rear View

    Section 1 - Product Overview Rear View Power Receptor Ethernet Port Power & Link LED Reset Button WPS LED WPS Button D-Link DCS-934L User Manual...
  • Page 13: Installation

    Section 2 - Installation Installation There are three ways to set up your camera: Zero Configuration Setup: If you have a mydlink-enabled router (D-Link Cloud Router), this is the easiest way to set up your camera. Refer to “Zero Configuration Setup” on page Camera Setup Wizard: If you do not have a mydlink-enabled router, use the Camera Setup Wizard to guide you through setup and initial configuration of your camera.
  • Page 14: Wireless Installation Considerations

    Wireless Installation Considerations The D-Link Wi-Fi Network Camera lets you access your network using a wireless connection from anywhere within the operating range of your wireless network. However, the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through, may limit the range.
  • Page 15: Zero Configuration Setup

    Connect the Power Cable and Ethernet Cable Step 1 Attach the power supply to the power receptor located on the back of the DCS-934L and connect it to a wall outlet or power strip. Power is confirmed when the Power LED is lit.
  • Page 16 Step 4 The mydlink page will automatically check for new devices. Once mydlink detects your camera, a notice will appear that says, Zero Configuration (at the bottom of the screen). Click the notification to continue. D-Link DCS-934L User Manual...
  • Page 17 “Configuration” on page Note: If you notice a white haze when viewing in night vision mode, the night vision light on the camera may be reflecting off a nearby surface. Try repositioning and aiming the camera. D-Link DCS-934L User Manual...
  • Page 18: Camera Setup Wizard

    Section 2 - Installation Camera Setup Wizard If you do not have a D-Link Cloud Router, you can use any Windows or Mac computer to go through the Setup Wizard, which will guide you through the installation process. First you must download the Setup Wizard from http://www.mydlink.com/support.
  • Page 19: Mac Users

    Section 2 - Installation Mac Users When you select the DCS-934L from the mydlink support page, you will see a list of setup wizards. Download the Mac OS Setup Wizard. Setup Wizard Open the SetupWizard file and launch the application.
  • Page 20: Manual Installation

    Connect the Power Cable and Ethernet Cable Step 1 Attach the power supply to the power receptor located on the back of the DCS-934L and connect it to a wall outlet or power strip. Power is confirmed when the Power LED is lit.
  • Page 21: Wps - Push Button Setup

    Button on the back of the camera. In general, WPS setup only establishes the connection, so you still need to run the Setup Wizard to configure your camera. The exception is Zero Configuration setup with a D-Link Cloud Router. You can use WPS to connect the DCS-934L to your router, and then register your camera with mydlink.
  • Page 22: Mounting The Camera

    Afterwards, reattach the camera head onto the mounting base. Step 6 Adjust the angle of the camera as desired, then tighten the collar on the camera stem to lock it in place. D-Link DCS-934L User Manual...
  • Page 23: Mydlink

    Section 3 - mydlink Portal mydlink™ The DCS-934L is a mydlink-enabled camera, which means you can register your camera with a mydlink account. This will allow you to use mydlink Cloud Services, which include free access to the mydlink portal website.
  • Page 24: What Is Mydlink

    You can add the DCS-934L to your mydlink account during the Setup Wizard. After downloading one of the mydlink apps (see below), you will be able access the camera with your smartphone or tablet.
  • Page 25: Configuration

    After completing the Camera Setup Wizard, you are ready to use your camera. The camera’s built-in Web configuration utility is designed to allow you to easily access and configure your DCS-934L. At the end of the wizard, click Go To Camera, or enter the IP address of your camera into a Web browser, such as Internet Explorer.
  • Page 26: Live Video

    You may choose to configure your camera’s network settings by using the Internet Connection Setup Wizard that includes step-by-step instructions. Refer to “Internet Connection Setup Wizard” on page Otherwise, you can manually configure your camera’s network settings using the Manual Internet Connection Setup. Refer to “Network Setup” on page D-Link DCS-934L User Manual...
  • Page 27: Internet Connection Setup Wizard

    • PPPoE can be selected if your camera is directly connected to the Internet through a DSL modem. You must enter a User ID and Password for your PPPoE account. You can get this information from your Internet service provider (ISP). After making your selection, click Next to continue. D-Link DCS-934L User Manual...
  • Page 28 Click Next to continue. This page displays a summary of your settings. Click Apply to save and activate your settings. (Click Back if you need to change your settings.) D-Link DCS-934L User Manual...
  • Page 29: Network Setup

    Enable this setting to configure your camera as an UPnP (Universal Plug and Play) device in the network. UPnP Port Enable this setting to allow your camera to use UPnP to configure port forwarding Forwarding: on your router. D-Link DCS-934L User Manual...
  • Page 30 Note: This software comes built-in with Apple’s OS X and iOS. It can be installed on computers running Microsoft Windows. Bonjour Name: Enter the name to identify this camera on Bonjour. Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 31: Wireless Setup

    Select the encryption method that is being used by your wireless device/router. WPA-PSK / If you choose WPA-PSK/WPA2-PSK as your wireless security mode, enter the key WPA2-PSK (password) for your wireless network. Settings: Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 32: Dynamic Dns

    Enter the Password for your DDNS account. Timeout: Enter the number of hours to wait before updating the DDNS server if the public IP address has not yet changed. Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 33: Image Setup

    Select a number from the drop-down menu to adjust the contrast level. Adjusting this setting will alter the color intensity. Saturation Select a number from the drop-down menu to adjust the saturation level. Control: Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 34: Video

    Note: Your selection above for viewing video will be reflected on the Live Video page. For more information, refer to “Accessing the Web Configuration Utility” on page 25. Light Frequency: Select the proper frequency (50Hz or 60Hz) to reduce image flicker. Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 35: Audio

    Click to enable or disable the camera audio feed. (Enabling audio settings will allow you to hear the audio from the camera’s microphone.) Volume Settings: Adjust the camera’s microphone volume using the drop-down menu. Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 36: Motion Detection

    Enter a value between 0 and 100. (A higher number makes it easier for motion to be detected.) Detection Areas: Use your mouse to click on the blocks representing the areas that you would like to monitor for motion. Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 37: Sound Detection

    Please be aware that the volume numbers are approximate. Use the live monitor graph below to help you set an appropriate level. Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 38: Mail

    • If you want to use STARTTLS, use SMTP server port 587. • If you want to use the Yahoo SMTP server, the SMTP server address will be different between each registered region. It only supports using SMTP server port 465 for SSL- TLS. D-Link DCS-934L User Manual...
  • Page 39 • If Motion/Sound Detection is selected, e-mails will be sent according to this interval while motion or sound is being detected. Test E-mail This will send a test snapshot by using the e-mail settings specified above. Account: Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 40: Ftp

    • If Schedule is selected, snapshots will be uploaded according to this image frequency during the days and times specified in the schedule. • If Motion/Sound Detection is selected, snapshots will be uploaded according to this image frequency while motion or sound is being detected. D-Link DCS-934L User Manual...
  • Page 41 Test FTP Server: This will send a test file in JPEG format to the FTP server using the settings specified above. Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 42: Time And Date

    If Synchronize NTP Server is disabled, you can set the date and time manually. Or you can simply click the Copy Your Computer’s Time Settings button to Time Manually: automatically copy the date and time of the PC you are using. Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 43: Day/Night Mode

    Enter the times you want the camera to use day mode. The camera will use night mode for all times outside of this schedule. Click Save Settings to save your settings. D-Link DCS-934L User Manual...
  • Page 44: Maintenance

    Click Add to add the account. User List: Displays the account names of authorized users. When user accounts are listed here, the administrator will have the option to edit or delete user accounts. D-Link DCS-934L User Manual...
  • Page 45: System

    Restore Configuration from File. Restore To You may reset your camera and restore the factory settings by clicking Restore Factory Default: Factory Defaults. Reboot The This will restart your camera. Device: D-Link DCS-934L User Manual...
  • Page 46: Firmware Upgrade

    Your current firmware version and date will be displayed on your screen. You can click on the link to go to the D-Link Support page and check for the latest firmware versions available. To upgrade your firmware, first download and save the latest firmware version from the D-Link Support page to your local hard drive.
  • Page 47: Status

    Section 4 - Configuration Status Device Info This screen will display current information about your camera and its network and wireless status. D-Link DCS-934L User Manual...
  • Page 48: Active User

    Section 4 - Configuration Active User This page displays a list of the camera’s current active users. It includes user information like the User Name, IP address, and the Time that each user started accessing the camera. D-Link DCS-934L User Manual...
  • Page 49: Configuring The Dcs-934L Without Mydlink

    For the basic setup of the DCS-934L, follow the steps outlined in the Quick Install Guide. After you have completed the setup of the DCS-934L as instructed in the Quick Install Guide, you will have an operating camera with an assigned IP address. Because you are using a router to share the Internet with one or more PCs, the IP address assigned to the network camera will be a local IP address.
  • Page 50 1. Assign a Local IP Address to Your Camera Follow the steps in the Quick Install Guide to configure the DCS-934L. The camera will be assigned a local IP address that allows it to be recognized by the router. Write down this IP address for future reference.
  • Page 51 The Setup > Network Setup page displays the port settings for your camera. If necessary, these ports can be changed if they are already in use by other devices (e.g., in a multiple camera environment). Note: The HTTP port is required to be opened for the DCS-934L. D-Link DCS-934L User Manual...
  • Page 52 Router Set-Up and Installation The following steps should apply to any router that you have on your network. The D-Link DIR-655 is used as an example to clarify the configuration process. Configure the initial settings of the DIR-655 by following the steps outlined in the DIR-655 Quick Install Guide.
  • Page 53 The firewall security features built into the DIR-655 router prevent users from accessing the video from the DCS-934L over the Internet. The router connects to the Internet over a series of numbered ports. The ports normally used by the DCS-934L are blocked from access over the Internet.
  • Page 54 800. Not all routers are the same, so refer to your router’s user manual for specific instructions on how to open ports. Enter valid ports in the Virtual Server list for your router. Make sure you check the box next to the camera name on the Virtual Server List to enable your settings. D-Link DCS-934L User Manual...
  • Page 55: Wireless Security

    Section 5 - Security Wireless Security This section will show you the different levels of security you can use to protect your data from intruders. The DCS-934L offers the following types of security: • WPA-PSK (Pre-Shared Key) • WEP (Wired Equivalent Privacy) What is WEP? WEP stands for Wired Equivalent Privacy.
  • Page 56: What Is Wpa

    WPA-PSK/WPA2-PSK uses a passphrase or key to authenticate your wireless connection. The key is an alpha-numeric password between 8 and 63 characters long. The password can include symbols (!?*&_) and spaces. This key must be the exact same key entered on your wireless router or access point. D-Link DCS-934L User Manual...
  • Page 57: Troubleshooting

    Section 6 - Troubleshooting Troubleshooting This section provides solutions to problems that may occur during the installation and operation of the DCS-934L. Review the following questions and answers if you are having difficulty. 1. What is Remote Access? How do I enable it? Remote Access allows you to access your camera from any PC connected to the Internet through a Web browser.
  • Page 58 Section 6 - Troubleshooting 5. Why does my DCS-934L work locally but not remotely? This might be caused by the firewall protection. Check the Internet firewall with your system administrator. The firewall may need to have some settings changed in order for the network camera to be accessible outside your local LAN. For more information, please refer to the section about installing your camera behind a router, under “Configuring the DCS-934L without mydlink”...
  • Page 59: Networking Basics

    Check your IP address After you install your new D-Link wireless adapter and have established a wireless connection, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e., router) automatically. To verify your IP address, please follow the steps below.
  • Page 60: Statically Assign An Ip Address

    • Press the Windows key and then type IP. Click Settings on the right side and then click View Network Connections. • Right-click on the adapter which represents your D-Link wireless network adapter. • Highlight Internet Protocol Version 4 (TCP /IPv4) and click Properties.
  • Page 61 Windows Vista, click on Manage network connections along the left panel in the window. For Windows® 7, click on Change adapter settings. • Right-click on the Local Area Connection which represents your D-Link wireless network adapter which will be connected to your network. • Highlight Internet Protocol Version 4 (TCP /IPv4) and click Properties.
  • Page 62: Technical Specifications

    • Adjustable Image Size and Quality • NTP Client (D-Link) • Time Stamp and Text Overlay • DNS Client • Flip and Mirror • DDNS Client (Dyndns and D-Link) RESOLUTION • SMTP Client • 640 x 480 at up to 20 fps • FTP Client •...
  • Page 63 MAX POWER CONSUMPTION • 2.84 W OPERATING TEMPERATURE • 32 ˚F to 104 ˚F (0 ˚C to 40 ˚C) STORAGE TEMPERATURE • -4 ˚F to 158 ˚F (-20 ˚C to 70 ˚C) HUMIDITY • 20-80% RH Non-condensing D-Link DCS-934L User Manual...
  • Page 64: Contacting Technical Support

    • Hardware Revision (located on the label on the bottom of the Network Camera (e.g. rev A1)) • Serial Number (s/n number located on the label on the bottom of the Network Camera). You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.
  • Page 65: Warranty

    Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 66 Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software.
  • Page 67 • The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.
  • Page 68 Purolator Canada or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in Canada, otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer.
  • Page 69: Limitation Of Liability

    FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT.
  • Page 70 The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. D-Link DCS-934L User Manual...
  • Page 71: Industry Canada Statement

    Appendix D - Warranty For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office. Industry Canada Statement: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 72: Registration

    Appendix E - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.0 February 24, 2015 D-Link DCS-934L User Manual...