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Thank you for choosing our product! This manual applies to full motion
wall mount, we strive to provide the best quality and services for our
customers. Would you kindly share your experience on Amazon if you
are satisfied? Should you have any issues, please don't hesitate to
contact us.
Telephone：800-5566-806 Mon-Fri 10am - 6pm (PST) (USA)
Email：supportus@perlesmith.com
Trouble-shooting Manual
(Full-motion Wall Mount)
(US/CA/DE/UK/FR/IT/ES/JP/AU)
V1.0
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Summary of Contents for Perlesmith MD2296
- Page 1 Would you kindly share your experience on Amazon if you are satisfied? Should you have any issues, please don't hesitate to contact us. Telephone：800-5566-806 Mon-Fri 10am - 6pm (PST) (USA) Email：supportus@perlesmith.com (US/CA/DE/UK/FR/IT/ES/JP/AU)
- Page 2 Solution 2 If VESA less than mount’s max line, please move bracket away from the cables. Solution 3 If above solutions cannot help, please contact supportus@perlesmith.com with information (TV back pictures, VESA distance, TV weight)for best solutions. Solution 1 Case...
- Page 3 Full-motion Wall Mount Case Solution 1 TV not level or out of balance Check if the wall plate is level with provided bubble level. If the wall plate not level, adjust it to level. Solution 2 Check if the TV plate is level. If the TV plate not level, adjust it to level.
- Page 4 Use bolt holes at same level, and pull bracket upward to reduce the gap between the hole and bolt, then fasten them finally. Solution 4 supportus@perlesmith.com If above solutions cannot help, please contact 800-5566-806 Mon-Fri 10am - 6pm (PST) (USA)
- Page 5 Full-motion Wall Mount Solution 1 Case Apply lubricant to the arm’s joint. Arm is stiff to move Case Solution If lag bolt is damaged, please contact customer service for new lag bolt to replace and follow the Lag bolt is difficult to screw into stud. installation instruction to ensure: 1.Pre-drill the pilot holes to required length.