Problem solving guide
General problems with the washing machine
Issue
Steam comes out of the
detergent dispenser
drawer while steam is
being generated.
Noises while steam is
being generated.
A load value is
displayed in the pull-
down menu when the
drum is empty. A load
value < 25 % is
displayed when the
drum is full.
80
Cause and remedy
This is not a fault.
Steam may emerge from the detergent dispenser
drawer, depending on the amount of laundry and
the ambient temperature.
This is not a fault.
These noises occur when steam is being generated
and when steam is being injected into the drum.
There was laundry inside the drum when the washing
machine was switched on. As a result, the loading
sensor zero point was set incorrectly.
Empty the drum and switch the washing machine
off and back on again.